International Student Orientation Handbook

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INTERNATIONAL STUDENT HANDBOOK

国际学生手册

Version 150324
International Student Handbook
From the Principal 2 From Director of International Program 3 The Orientation Session 4 Your Safety 4 Enrolment Assistant 5 Deputy Principal & Heads of School 6 Pastoral and Academic Care - Key Staff 7 Contacts 9 International Student Visas 10 Attendance Matters 10 Academic Matters 12 Uniform Policy 14 Canteen 17 School Communications 17 Term Dates and Key School Calendar Events 18 The Nest 19 Melbourne and Related Information 20 Transport 21 Consulates and The City of Knox 22 Book Supplies 23 Complaints and Appeals 24 Your Responsibilities and Finding Your Way Around 26 Frequently Asked Questions 27 School Grounds Map 28 Student Agreement 29 Appendix 1 31 Appendix 2 33 Appendix 3 35 Appendix 4 37 Appendix 5 39 1
Table of Contents

Welcome to Knox

A message from Ms Nikki Kirkup Principal & Chief Executive

The Knox School is an independent, co-educational and international school catering for students from Pre Prep to Year 12. Our School is located on extensive and attractive grounds in Wantirna South, an eastern suburb of Melbourne, Australia.

Since 1982 when The Knox School was established, we’ve welcomed students from all nations and backgrounds. We are a non-denominational school, celebrating and appreciating all faiths.

At The Knox School, students enjoy the benefits of a broad ranging curriculum, reflecting the different interests of our diverse population. Our core values are reflected throughout the curriculum and underpin all activities at the School. The values encompass the celebration of diversity, tolerance of others, respect for human rights and care for the environment.

At The Knox School, we pride ourselves in our ability to prepare our young people for the many challenges of life. While emphasising formal learning, we also ensure our students acquire life skills. We endeavour to equip students with the ability to embrace change and to remain positive in the face of adversity. Upon leaving The Knox School, students take with them the confidence and ability to build a productive and fulfilling future.

The Knox School offers students a safe, caring and secure environment with a strong sense of community. It is not only a place of learning, but also a social platform where students can grow and learn about themselves and discover their individual talents and potential.

We look forward to welcoming your children to our community.

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Welcome to Knox

A message from Mr Future Jiang Head of International Students

Dear students,

I am excited about your arrival at The Knox School.

As your main point of contact, I warmly welcome you to join The Knox School (TKS) community. I wish that your time at TKS will be rewarding, both academically and personally.

I hope you excel academically and that your education at TKS will play a significant role in assisting you achieve your ambition and goal. I encourage you to always strive to do your very best and to reach your full potential. You are very fortunate to be taught by highly-experienced, competent and supportive staff at TKS who are always willing to help.

Studying at The Knox School also provides you with many opportunities to participate in the many activities that the School offers. Being a very welcoming and exciting school, I encourage you to become involved in as many of our cocurricular and extra-curricular activities as possible and hope you enjoy the many excursions and special events organised for International Students.

Please read the International Student Orientation Handbook carefully to familiarise yourself with the School rules and regulations as well as other information regarding international students.

I look forward to helping you along your journey at The Knox School.

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The Orientation Session

On the Orientation Session day you need to go to the Reception and wait in the lounge area. There you will be met by Director of the International Program, Ms Wang and Enrolment Assistant, Ms Lu. Ms Wang will run an orientation session for you. On this day, you will be provided with a timetable, a record book, an International Student Orientation Handbook and other information that helps you get to know The Knox School. You will also be allocated a locker where you can place your personal belongings. The workings of the timetable will be explained in detail. You will also be able to set up your School internet account. A School tour will be conducted too. You will be introduced to other staff on campus if they are available. After orientation session, you will be introduced to a student buddy who will support you through the first day of school.

Your Safety

Your safety is of paramount importance to all parties involved. This includes protection of your privacy and your personal belongings and assurance of road safety.

All students living with a homestay family will be provided with a student safety card which has all the key contacts you can get in touch with in emergency situations and when critical incidents happen.

All international students are required to attend brief presentations on a regular basis so as to be updated with any safety concerns that have risen, for example, online monetary scams that have become a serious and prevalent issue in Australia recently. These sessions will advise you what to do when and if such an incident does happen to you.

The other important aspect of your safety is in relation to road safety as traffic rules in Australia are different from those in their home countries. The students have the natural instinct cross the road without using a pedestrian crossing, to walk on the road instead of the pedestrian footpath, or to look left rather than right when approaching to cross a road. These behaviours have been learned through repetition over time, and it takes a conscious effort to modify. You should only use pedestrian footpaths and crossings when crossing the road, and also to look to the right first, then left, then right again, before crossing the road with caution.

You should also bear in mind the dangers of crossing roads while engaged with electronic devices such as a mobile phone, or while listening to music; sometimes sound can be as important as sight in determining whether it is safe to walk. Similarly, particular caution should be taken in crossing major roads such as dual carriageways where designated crossings should be used at all times. It is important to treat motorists with caution and know that you have an important role to play in ensuring your own safety. You must wear a helmet when you ride your bicycle.

In the unlikely event of an accident or any emergency situations, you are required to inform the School reception on 8805 3800 during business hours or 0488 666 909 for after school hours immediately as The Knox School has a duty of care to each and every student.

Fire Alarm: At the sound of the alarm bell, students must obey all instructions from the class teacher who will supervise the evacuation to the designated area. Students are not allowed to go back to the classroom or to their lockers until the emergency is over.

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Enrolment Assistant

Ms Michelle Lu

Students are requested to contact the Enrolment Assistant, Ms Michelle Lu, for all matters related to the following:

Homestay

The School requires all international students to stay with a School approved homestay for the duration of their enrolment.

Ms Lu will assist students in finding suitable accommodation.

OSHC

It is the responsibility of students to ensure that their health insurance is up to date. Ms Lu assists with this.

Guardianship and Support Provider Policy

A student must have a guardian approved by the Department of Home Affairs or a support provider approved by the School, irrespective of the student’s age, for the duration of their enrolment at The Knox School.

Change of address, telephone or mobile numbers in Melbourne or in the home country

You must inform Ms Lu within seven days of a change of your address and other contact details.

Counselling

Ms Lu is available to talk to you about your Homestay, living conditions in Melbourne, transport to and from The Knox School and other issues regarding medical cover and school fees. She is readily available for contact at the International Office, located next to the Front Desk.

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Head of Senior School

Ms Janelle Mathias

Ms Mathias, in conjunction with the Head of International Students, Mr Jiang, can help you with all matters related to your everyday studies in Senior School

Head of People and Culture

Mrs Toni-Ann Bright

Mrs Bright oversees the day to day operation of the School. She can help you with all matters related to your studies at the School if your relevant Head of School is not available or can’t assist you with your request.

Head of Junior School

Mr Simon Cowell

Mr Cowell, In conjunction can help you with all matters related to your everyday studies in Junior School.

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Pastoral and Academic Care House System

The House system is an integral feature of our practice, particularly for competitions, festivals and student leadership. The Junior School holds a regular House Program each fortnight when students from each House work together on a wide variety of activities. This enables student leaders, particularly the House Captains to take an active role.

The House system provides the sense of belonging to a small unit such as a House and the provision of individual attention form the basis of the House system. Each House develops its own spirit. House events are held in sports, performing and creative arts and other areas. All students belong to one of 4 houses at Knox.

Chisholm

Caroline Chisholm (1808-1877)

Progressive 19th-century English humanitarian known mostly for her involvement with female immigrant welfare in Australia.

Flinders

Captain Matthew Flinders (1774-1814)

Distinguished English navigator and cartographer who was the first to circumnavigate Australia and identify it as a continent.

Important Persons of Contact

Lawrence

Marjorie Lawrence (1907-1979)

Victorian soprano. Became an international operatic performer. Afflicted with polio in 1941, she continued to entertain troops during the war. She received the Légion d’honneur in 1946 and a CBE in 1976.

Paterson

Andrew Barton “Banjo” Paterson (1864- 1941)

Australian bush poet, journalist and author. He wrote many ballads and poems about Australian life, focusing particularly on the rural and outback areas.

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Ms Emma Kenny Head of Students 11/12 Ms Brittany Morgenthaler Head of Students:Year 7 Mrs Janelle Mathias Head of SS and Head of VCE Mr Travis Parker Head of Strategic Programs Mrs Lindi Chiu Head of Students 8-10 Ms Nicole Wong Head of Academics 8-10
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EAL Support

Mrs Brooke Henderson

Mrs Henderson provides EAL support to students in the Junior School

School Nurse

Mrs Colleen Norvill

Colleen is a registered nurse who can help you if you are feeling unwell or if you are injured. She can also help with any concerns or questions you have about medical or health issues.

Career Development Practitioner

Ms Jacky Burton

Ms Burton can help you with any advice you need about University, TAFE etc. She helps students with choosing your subjects throughout your years at Knox.

School Psychologist

Mr Lucas Tuan-Mu

Mr Tuan-Mu can help you work through any emotional struggles you may experience and provide strategies to improve your wellbeing.

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International Student Handbook Who Contact Phone Email ELC to Year 6 Absences EA to Head of Junior School 8805 3824 js@knox.vic.edu.au Year 7 to Year 12 Absences Reception 8805 3800 Reception@knox.vic.edu.au Update Contact Details Michelle Lu Enrolment Assistant 8805 3800 Michelle.Lu@knox.vic.edu.au Payment of Accounts Accounts Receivable 8805 3807 accounts@knox.vic.edu.au Medical Enquiry Colleen Norvill School Nurse 8805 3838 Colleen.Norvill@knox.vic.edu.au IT Helpdesk Technology Services 8805 3888 HelpDesk@knox.vic.edu.au Canteen Canteen 8805 3834 Canteen@knox.vic.edu.au Uniform Purchases Uniform Shop 8805 3860 knx@dobsons.com.au Junior School enquiries EA to Head of Junior School 8805 3824 js@knox.vic.edu.au Senior School enquiries Sonia Lili EA to Head of Senior School 8805 3820 Sonia.Lili@knox.vic.edu.au Music enquiries Shani Cossins EA to Director of Music 8805 3826 Shani.Cossins@knox.vic.edu.au All other enquiries Michelle Lu Enrolment Assistant 8805 3800 Michelle.Lu@knox.vic.edu.au Contacts 9

International Student Visas

The Department of Home Affairs, has stipulated a number of conditions which are required of you as a part of your student visa. Outlined below are some of these conditions:

8105 – Students can work a maximum of 40 hours per fortnight when their course is in session and only once the course has commenced. Students can access information on their employment rights, obligations and conditions, and how to resolve workplace issues by contacting Fair Work Ombudsman on 131394 or 131450 for the interpreter service or www.fairwork.gov.au/internationalstudents.

8202 – You must remain enrolled in a full-time registered course. You must attend at least 80% of the contact hours scheduled for each term or semester of your course (or if your course is shorter than a semester, for the duration of your course)** You must have a satisfactory academic result for each term or semester (or if your course is shorter than a semester, for the duration of your course).

**Warning: Students are required to attend a minimum of 80% of all classes under this student visa regulation. However, The Knox School requires students are in attendance 90% of scheduled course contact hours. Persistent absences from School may result in the cancellation of the student visa. Under visa condition 8202, students must achieve a satisfactory academic result, and if they do not, the student will be reported to the Department of Home Affairs.

It is The Knox School’s policy that more than five unexplained absences in a subject will result in a student gaining an ‘N’ (fail) for that subject.

8501 – You must maintain adequate arrangements for health insurance during your stay in Australia.

It is The Knox School’s policy that all international students are required to have a guardian or a support provider and to stay with a School approved homestay for the duration of the student’s enrolment at The Knox School.

8533 – You must notify your education provider of your residential address in Australia within 7 days of arriving in Australia. You must notify Ms Lu at The Knox School of any change in your address and telephone/mobile numbers in Melbourne and your home country within 7 days of the change.

If you require information about your rights as an overseas student, you can access the ESOS framework on https:// internationaleducation.gov.au/Regulatory-Information/ Pages/Regulatoryinformation.aspx.

Attendance Matters

Attendance Requirements for International Students at The Knox School

The School fully expects all students to attend every lesson every day and students cannot expect to achieve strong results if their attitude to study and attendance is irregular. Students should be encouraged to be punctual. Lessons missed are often very difficult to catch up.

Attendance is of particular importance to VCE students and, if not followed, can result in a student failing a VCE unit and possibly that Study. International students may lose their Australian Student Visa if absences remain unexplained.

International Students are required to attend a minimum of 80% of all classes under this student visa regulation.

Attendance will be monitored by the relevant Head of School. Student attendance is:

• Checked and recorded daily

• Assessed regularly

• Recorded electronically and calculated over each term

Late arrival at School is recorded and will be included in attendance calculations. All absences from School should be accompanied by a medical certificate, an explanatory communication from the student’s carer or evidence that leave has been granted by the Head of School.

Any absences longer than five consecutive days without approval will be investigated by the School.

Student attendance will be monitored every week throughout the semester. The class roll is marked electronically every lesson and a report is sent to Heads of House. A report on an individual student can be viewed at any time to determine satisfactory progress.

Students at risk of breaching the School’s attendance requirements will be interviewed by the Head of House or Head of School, as might be appropriate. Students will be counselled and offered necessary support when they have absences reaching 10% of classes missed. If a student’s absence from classes exceeds 20% the School will advise the student of its intention to report the student for breach of Visa condition 8202 and the student has 20 working days in which to access the School’s internal complaints and appeals process.

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The School will notify DHA via PRISMS of the students’ unsatisfactory course attendance as soon as practicable where:

• the internal and external complaints processes have been completed and the decision or recommendation supports the school or

• the overseas student has chosen not to access the internal complaints and appeals process within 20 working days period or

• the overseas student has chosen not to access the external complaints and appeals process, or

• the overseas student withdraws from the internal or external complaints and appeals process by notifying the school in writing or

Students will not be reported for failing to meet 80% threshold for class attendance where:

• The student produces documentary evidence clearly demonstrating compassionate or compelling circumstances. For example, medical illness supported by a medical certificate and

• Class attendance is not below 70%

If the student does not obtain a suspension of studies under The Knox School Deferment, Suspension and Cancelation Policy, and falls below the 70% threshold for attendance, the process for reporting the student for unsatisfactory attendance will commence.

Absence from School during Term Time

If you are unwell or if you have other commitments and you will not be able to come to school, your parent or guardian or homestay parent or support provider must ring or email school reception to advise this before 9.00am

• For students in Pre-Prep to Year 6, please contact the Junior School Office on 8805 3824 or Nicola. Thomas@knox.vic.edu.au

• For students in Years 7 to 12, please contact main Reception on 8805 3800 or Reception@knox.vic.edu. au

Lateness and Early Departure from School during Term Time

We ask that every effort is made for all students to be on time. Students arriving late to School are asked to sign-in at Reception prior to attending their first class for the day. The School will contact parents by SMS or telephone prior to 10.00am if there is an unexplained absence and will continue until they are able to make contact with a parent/ guardian/homestay.

Students who have approval to leave school early must sign out and provide written notice from a parent or guardian.

• Pre-Prep to Year 4 students should sign out at the Junior School Office

• Years 5 to 12 students should sign out at Main Reception

Any students in Prep to Year 4 are not permitted to leave the Junior School unless collected by a parent or older sibling. Students not collected within 20 minutes of dismissal time will be placed in After School Care (at a cost to be borne by families).

Absences from school due to family circumstances must be notified in writing and addressed to the Head of School.

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Academic Matters

Course Progress for International Students at The Knox School

The Knox School will monitor, record and assess the course progress of each student for the course in which the student is currently enrolled.

The course progress of all students will be assessed at the end of each semester of enrolment. Students who have begun part way through a semester will be assessed after one full period of attendance. To demonstrate satisfactory course progress, students will need to achieve competency in at least 75% of units in any assessment period.

If a student does not achieve competency in at least 75% of units studied in an assessment period, The Head of House or Head of School, as might be appropriate, will meet with the student to develop an intervention strategy for academic improvement.

Intervention strategies might include:

• supervised study

• tutorial assistance

• other intervention strategies as deemed necessary including private tutoring at additional cost to the family

A copy of the student’s individual strategy and progress reports in achieving improvement will be forwarded to parents.

The student’s individual strategy for academic improvement will be monitored throughout the following semester by the assigned person; records of the student’s response to the strategy will be kept.

If the student does not improve sufficiently academically and achieve satisfactory course progress by the end of the next assessment period, The Knox School will advise the student in writing of its intention to report the student for breach of visa condition 8202, and that he/she has 20 working days in which to access the School’s internal complaints and appeals process.

The School will notify Department of Home Affairs via PRISMS of the student not achieving satisfactory course progress as soon as practicable where:

• the student does not access the complaints and appeals process within 20 days

• the student withdraws from the complaints and appeals process or

• the complaints and appeals process results in favour of the School.

Completion of Course within the Expected Duration of Study

The School will monitor, record and assess the course progress of each student for the course in which the student is currently enrolled.

Part of the assessment of course progress at the end of each semester will include an assessment of whether the student’s progress is such that they are expected to complete their course within the expected duration of the course.

The School will only extend the duration of the student’s study where the student will not complete their course within the expected duration due to:

• there are compassionate or compelling circumstances, as assessed by the School on the basis of demonstrable evidence, or

• the School has implemented, or is in the process of implementing, an intervention strategy for the overseas student because the overseas student is at risk of not meeting course progress requirements, or

• an approved deferral or suspension of the overseas student’s enrolment has occurred under the School s Deferring, suspending or termination of enrolment policy.

Where the School decides to extend the duration of the student’s study, the School will report via PRISMS and/or issue a new COE if required.

International Students Enrolling in VET Units, Higher Education or VSL Language Subjects

International students are enrolled in a full-time course of study provided by The Knox School, The Victorian Certificate of Education (VCE). The VCE is generally taken across two years (Years 11 and 12) and requires the successful completion of 16 VCE units of study. Successful completion of the VCE will earn students a Victorian Certificate of Education (VCE) qualification. Taking part in VCE examinations will enable students to obtain an Australian Tertiary Entrance Ranking (ATAR) that provides a pathway for enrolment to tertiary studies such as university. Students at The Knox School studying the VCE are required to meet both the attendance and academic progress requirements stated in the visa conditions.

International students can undertake individual Vocational Education and Training in Schools (VETis) units or Higher Education (HE) subjects or specialised language subjects

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as part of their study program and which will contribute towards achieving their VCE. VETis subjects provide a range of skills-based opportunities for students in a range of areas such as hospitality studies, which is the VETis area offered by The Knox School; HE subjects offer extension and first year credit towards university degrees.

The Knox School and the Registered Training Organisation (RTO) are not offering international students enrolled at The Knox School a VETis or HE qualification course and students will not receive a qualification in that course. Upon successful completion, students can be awarded a Statement of Attainment listing the VETis units they have completed. Should International students wish to study at a Technical and Further Education (TAFE) institution following the completion of their VCE, they may enrol in a CRICOS VETis qualification and possibly receive Recognition for Prior Learning for the units they completed in their VETis subject.

International students undertaking the study of a language through the Victorian School of Languages, VETis units or any other courses that forms part of their VCE course (sometimes off campus) must first make enquiries with the Careers Development Practitioner, and then seek approval from the Principal via the Head of Senior School. The cost to undertake such study is included in the school’s total tuition fee and non-tuition course fees outlined in the Written Agreement when students first enrolled at The Knox School. Parents/students are not invoiced for extra fees or charges.

Information Technology

Changes to the course of study

All changes need to be discussed with the Head of the Senior School, Ms Suzanne van Strien and the Careers Practitioner, Ms Jacky Burton or Ms Toni-Ann Bright. If approved, a new timetable will then be processed and distributed.

School Reports

All School reports should be kept in a safe place. DO NOT THROW AWAY YOUR REPORTS.

Language

International students are encouraged to speak English at all times. Persistent conversation in a foreign language without permission of the teachers could cause offence both to teachers and local students.

Parent – Teacher Interviews

Parent – teacher interviews are held twice a year. You will be sent an email with detailed information prior to interview time. You need to book interviews online via interview booking link (PTO) sent to you. International office can assist you with making bookings online if you require such assistance. Please be advised that you are to arrange for translators at the interview sessions to ensure that accurate messages from teachers are conveyed to you.

The Knox School is a digitally rich environment where engagement with learning technology is a normal aspect of student learning. The School’s use of technology throughout student learning programs is commensurate to the age group and mindful that technology is a tool to assist learning, not an end in and of itself.

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Prep to Year 2 Class sets of iPads for use as part of a student’s learning program Years 3 to 6 One to One Laptop program whereby devices are owned by the School and loaned to students during the year. Students in Years 5 and 6 are permitted to take their device home in order to assist their learning, including opportunities for home learning Years 7 to 9 One to one laptop tablet program Years 10 to 12
Senior School Bring Your Own Technology (BYOT) Program requires students to bring their own technology, such as a laptop, to assist in their learning. 13
The

School Uniform

The Knox School Uniform

Prep - Year 6

• The blazer (Y2-6)

• White, long-sleeve shirt, tucked-in shirt, School tie

• Charcoal grey trousers or tartan skirt-bib (P-Y4) /tartan skirt (Y5-6)

• Plain grey socks (trousers) or navy tights (skirt)

• Black leather shoes (lace-up or T-bar)

• School jumper

Summer variations in Terms 1 and 4 include:

• White open necked shirt with School crest

• Light grey (prep - 4) or charcoal grey (y5 onward) shorts

• Plain grey socks

• Summer dress with plain white socks

• School hat

Charcoal grey shorts may be worn during Terms 2 and 3 except on formal occasions

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School Uniform

The Knox School Uniform

Year 7 - 12

• The blazer

• White, long-sleeve shirt, tucked-in shirt, school tie

• Charcoal grey trousers or tartan skirt

• Plain grey socks (trousers) or navy tights (skirt)

• Black leather shoes (laceup or T-bar)

• School jumper

Summer variations in Terms 1 and 4 include:

• White open necked shirt with school crest

• Charcoal grey shorts

• Plain grey socks

• Summer dress with white socks

Charcoal grey shorts may be worn during Terms 2 and 3 except on formal occasions

Plain white socks may be worn instead of navy tights except on formal occasions

Appearance and Fashion

Clean, well-groomed and naturally coloured hair that is tied back if it touches the shoulders, and is free from an excess of style or product. Hair accessories should be in the school colours of blue and gold

A cleanly shaven face

Unobtrusive make-up and plain, natural coloured nail polish

A limit of two piercings per ear fitted with small, plain studs or sleepers

Face or nose piercings, visible tattoos, prominently undercut hair, dreadlocks, acrylic nails and nail art, and jewellery such as bracelets, rings and necklaces, would all be considered contrary to expectations.

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Uniform (continued)

Students of The Knox School are required to wear the relevant School uniform appropriate for classes, physical education, and sport. It is expected that they will wear their uniform appropriately. The School expects the uniform to be worn correctly at all times: at School, when travelling to and from School and on formal occasions.

More information regarding the appropriate way in which to wear the uniform can be found in the student Record Book.

All items of uniform are available for purchase through The Knox School Uniform Shop which is operated by Noone Imagewear. The shop is located in the Daniel Rechtman Information Common adjacent to the Health Centre.

Term Time Opening Hours:

Mondays: 8.00am – 11.30am

Wednesdays: 1.00pm – 4.00pm (Term 1 and Term 4 only)

Thursdays 2.00pm – 5.00pm

Holiday Opening Hours:

Please contact Reception for holiday hours.

It takes some time to kit out a new student when starting at the school. As December and January are the busiest months of the year in the Uniform Shop, we encourage you to make an appointment to enable the Uniform Shop staff to give the attention required.

Phone: 9801 0829

Visitors to the School

For the safety of our students, all visitors to the School during the school day should go first to Main Reception and sign in. All visitors will receive a visitor badge which must be worn for the duration of their stay. Visitors are also asked to sign out at Main Reception and return their visitor badge. If a meeting has been arranged with parents, the staff member will come to Reception after parents have signed in. This also applies to parent volunteers.

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Canteen

The Knox School provides a canteen service to all students. The canteen is located in The David Aitken Pavilion and is operated by an independent company, Metro Canteens.

The Knox School is registered with Flexischools Online Ordering and Cashless Canteen System and families are encouraged to use this service. For more information, please contact Flexischools on 1300 361 769 or via email to help@flexischools. com.au or visit their website at www.flexischools.com.au to register. This service allows online ordering.

Nutritional lunches can be purchased in Junior School (Pre-Prep – Year 6), with lunch orders submitted via Flexi Schools online system. Student monitors collect the lunch orders from the Canteen. Students in Years 5 and 6 may also purchase over the counter at Recess or Lunchtime.

Communications

Knoxmail

Emailed every Friday afternoon from 2pm; contains messages from staff which may otherwise be mailed individually.

Any upcoming excursion notifications through CareMonkey will be emailed to relevant families around the same time.

The Nest All student information is regularly updated on our Learning Management System as well as important information and events.

The Chronicle

The School’s community magazine, distributed at the end of Semester 1. School Yearbook Published at the end of each year.

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Term Dates 2023

Term 1: 30 January to 6 April

Term 2: 26 April to 23 June

Term 3: 18 July to 15 September

School Times

Term 4: 2 October to 8 December Monday, Wednesday, Thursday, Friday

- 9:30

1 50mins 9:35 - 10:25

2 50mins 10:25 – 10:45

– 11:45

– 12:40

– 1:30

– 2:25

– 3:20

Term Dates 2024

Term 1: 29 January to 28 March

Term 2: 16 April to 21 June

Term 3: 16 July to 20 September

Term 4: 7 October to 6 December

3 50mins

4

5 50mins

6 50mins

Key School Events

All students are required to attend Presentation Night, a School function held at Robert Blackwood Hall at Monash University (Clayton Campus) to celebrate the achievement of all students and to farewell Year 12 Students. Transport will be arranged. Year 12 Students are encouraged to attend the Formal and Valedictory Dinner and Year 11 Students, the Debutante Ball

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Period
Period
Recess
Period
Period
Lunch
Period
2:30
8:40
25mins 10:55
11:50
50mins 12:40
50mins 1:35
Period
Tuesday 8:40-9:30 Period
9:35-10:25 Period
10:25-10:50 Recess 25mins 10:55-11:45 Period
11:50-12:40 Period
12.45-1.15 Community 1:15-2:00 Lunch 45mins 2:05-2:55 Period
1 50mins
2 50mins
3 50mins
4 50mins
5 50mins
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Operoo – Medical Records and School Forms

Schools in Australia require accurate and current medical information for all students. This is compulsory by Australian law and a condition of enrolment. Student medical information ensures that the School can fulfil its duty of care to students at school and when undertaking activities. The Knox School partners with Operoo to gather student medical information. Operoo is a secure online management of students’ medical details and portal to provide permission for excursions and incursions. You will be assisted with its setup and management at the orientation session so that you can respond to Operoo invitation promptly and accurately. Please refer to Appendix 4 for detailed information regarding Operoo.

The Nest – A Learning Management System

The school has two main information systems that support day-to-day functions. Schoolbox (At The Knox School our instance is known colloquially as “The Nest”) is the School’s learning management system, supporting the academic and pastoral care of students. Records of assessments, roll marking and classroom planning are all managed within The Nest. Training resources are provided for staff, and are accessible from within The Nest. For more information about The Nest, please contact the Technology Services Helpdesk or your Head of Department.

The Knox School utilises The Nest for a range of activities and it will take some time to gain a full understanding of what The Nest is and how it is used. As a brief overview, it is used for:

• Recording student attendance

• Managing academic courses

• Monitoring and engage in pastoral care concerns

• Providing marks and feedback for students (and parents)

• Completion of academic reporting

• Generating various reports

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Melbourne and Related Information

Melbourne is recognised as one of the greatest and one of the most liveable cities in the world.

With a population of nearly six million, Melbourne is Australia’s second largest city. It is regarded as the cultural and fashion capital of Australia and renowned for its fine restaurants. It is a true multicultural city with more than one quarter of Melbourne’s inhabitants born overseas. The city is extremely racially tolerant and very easy to work and live in. Visitors enjoy a warm and friendly reception.

Its attractions are its gardens and parklands, food precincts, arcades and great sporting facilities. Although Melbourne has a good metropolitan train system, it is envied by city visitors for its excellently laid out tramway service.

Time

Melbourne, which is in the State of Victoria, is 10 hours ahead of GMT (Greenwich Mean Time). Unlike some of the other states in Australia, New South Wales and Victoria participate in Daylight Savings Time (DST). Daylight savings time is in effect in Victoria from early spring to early autumn, at which time clocks are set forward one hour (GMT +11). DST begins at 2am on the specified day for that calendar year. Clocks should be turned forward one hour to read 3am. It ends at 3am on the specified day for that calendar year. Clocks should be turned back one hour to read 2am. (Australian Eastern Standard Time).

Currency

Australia’s currency operates on a decimal system, with the dollar (AUD$) as the basic unit and cents equalling $1. Notes are $100, $50, $20, $10, $5 and are individually coloured for easy identification. Coins are minted in $2, $1, 50c, 20c, 10c and 5c units. Banks are open Monday to Thursday from 9:30am to 4pm and on Fridays from 9:30am to 5pm. Some banks open on Saturday mornings. Automated Teller Machines (ATMs) are available throughout the country.

Knox City Shopping Centre is located close to The Knox School. Westpac, Commonwealth Bank, ANZ Bank and the National Australia Bank all have branches there. Some branches are also open on Saturdays. Travelex foreign exchange services and Travel Money Oz are also available within this shopping centre.

Climate

Melbourne can sometimes have four seasons in one day. It often rains in Melbourne during summer and is quite sunny during winter. So, it can sometimes be unpredictable, however, it is a comfortable environment to be in whatever the season. Melbourne is in the southern hemisphere and seasons are reversed to those in the northern hemisphere. Dress warmly in winter.

Further Information

For further information on events, dining, shopping and much more in Melbourne visit www.visitmelbourne.com

To unlock all that you need to know about studying in Melbourne visit www.studymelbourne.vic.gov.au It holds all the information you need to thrive as an international student in Victoria

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Transport

Car

The commute to and from school is a daily undertaking that for all families involves considerable organisation.

The peak time for vehicular traffic is 8:25-8:40am Monday-Friday, 3.20 to 4.00pm Monday, Wednesday, Thursday, Friday and 2.45 to 3.15pm Tuesday.

We have several strategies in place to make drop-off and pick-up as safe and efficient as possible including Burwood Hwy entry and a ‘kiss and drop’ area for Junior School. Middle School and Senior School parents are encouraged to use the Merryn Grove entry and round-a-bout.

For more information, please refer to our “Travelling to TKS” brochure.

Bus

The Knox School is well-serviced by a variety of transport systems and we offer several chartered bus routes from surrounding suburbs, comprising coach services run specifically for the School as well as our own fleet of mini buses driven by qualified drivers.

For more information, please refer to our “Bus Transport” brochure.

Tips

• You need to buy a myki card for travelling on public transport but are eligible for the concession Myki for discounted travel.

• Extend your arm when your bus approaches. The driver may not stop for people simply standing at the bus stop.

• Food and drink are not allowed to be consumed on buses.

• The most frequent bus routes around The Knox School are run by Ventura Bus Lines. Students are encouraged to check routes and timetables on www.venturabus.com.au. There is a large bus terminus at Knox City Shopping Centre.

Bike

Students, who are in Year 5 or above, may ride a bicycle to school, if they have received the necessary permission from the Head of School and their parents. Permission is dependent upon:

(a) the wearing of an approved helmet

(b) the secure locking of bikes in appropriate bays during school hours.

Train

Melbourne has an extensive electric train service. All lines radiate from the Central City. Apart from the underground city loop, stations are above ground, and are spaced at one to two kilometre intervals. Unlike the tram services, which are largely confined to the inner suburbs, Melbourne’s rail network reaches out to distant suburbs. Train services on most lines are as follows: Weekdays, every 15 to 20 minutes. Saturdays every 20 minutes and Sundays between 20 and 30 minutes.

Concession Myki Cards for International Students

Primary and secondary school students aged between 5 and 18 (under 19) can travel on a concession fare with a child myki. A child myki can be purchased at Premium Train Stations ticket offices, at hundreds of myki retail outlets across metropolitan and regional Victoria. A child myki allows the user to travel using concession fares through either Myki Money or a Myki Pass. If you use Myki Money, fare is automatically calculated as you touch on and touch off. If you use Myki Pass, you need to choose the zones you want to travel in and the number of consecutive days you need when you buy it. International students who are aged 17 and 18 must carry with them government issued proof of age identification (such as a passport, learner permit, driver licence, Proof of Age card, Key Pass) in order to travel with a child myki.

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Consulates Located In Melbourne

• China/HK – Chinese Consulate General (PRC) 75-77 Irving Rd, Toorak 3142

• Indonesia – Indonesian Consulate, 72 Queens Road, Melbourne 3004

• Japan – Japanese Consulate, 360 Elizabeth Street, Melbourne 3000

• Thailand – Consulate General, 277 Flinders Lane, Melbourne 3000

• South Korea - Level 10, 636 St Kilda Rpad, Melbourne 3004

The City of Knox

Situated at the foothills of the Dandenong Ranges, Knox is a modern and vibrant city in the outer eastern suburbs of Melbourne. Knox is known for its clean environment, family-oriented community and healthy natural lifestyle.

Medical and Dental Services

The Knox School has associations with a local family practice clinic. Students requiring assistance with medical appointments may visit Ms Michelle Lu for details on how to make an appointment and the need, in some cases, to obtain a Medical Certificate which is required to explain your absence at School.

Important Medical Information

Top Care Medical Centre

185 Stud Road, Wantirna South, Victoria 3152

Phone: 03 9887 0339

eDentistry

271 Stud Road, Wantirna South, Victoria 3152

Phone: 03 9800 1184

Local Hospitals

Knox Private Hospital: 9210 7000

262 Mountain Highway, Wantirna 3152

Box Hill Hospital: 9895 3333

Nelson Road, Box Hill 3128

Maroondah Hospital: 9871 3333

Davey Drive, Ringwood 3135

William Angliss Hospital: 9764 6111

Albert Street, Ferntree Gully 3156

Overseas Student Health Cover (OSHC)

For more information on your Overseas Student Health Cover, please contact:

Bupa on 1800 888 942 or Medibank Private on 132 331

Welfare

All access to welfare-related support services will be provided at no additional cost and if The Knox School refers you to external support services, this will be provided at no additional costBook Supplies

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Book Supplies

The Knox School book supplier is:

Campion Education

1/170-180 Rooks Road NUNAWADING VIC 3131

1300 433 982

sales@campion.com.au

www.campion.com.au

Normal Trading Hours: Monday-Friday 9:00am to 5:00pm

January Trading Hours: Monday-Friday 9:00am to 6:00pm and Saturday 9:00am to 1:00pm

We prefer all students to order their books “online”. Campion offers an excellent website assisting parents with the purchase and delivery of all school items. Hard copies of year level booklists will be provided to Primary students. The Registrar’s Office located in the IC has additional hard copies of all year level booklists.

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Complaints and Appeals

The Knox School Policy for the Resolution of Student Difficulties and Grievances

In the event of a dispute between an individual student and the School that has not been resolved informally, procedures are in place to help resolve the dispute. Once a grievance process is lodged, it will be commenced within ten working days. All internal appeals are at no cost to the student. Any appeal to a decision by the Principal which is taken to a body external to the School will be at minimal or no cost to the student. The school will advise the overseas student within 10 working days of concluding the internal review of the overseas student’s right to access an external complaints handling and appeals process at minimal or no cost. Enrolment will be maintained by The Knox School while complaints and appeals are in process. Each party may be accompanied and assisted by a support person at any relevant meetings. A summary of these procedures follows:

Internal Appeals

The School will respond to any complaint or appeal the overseas student makes regarding his or her dealings with the school’s education agents or any related party the school has an arrangement with to deliver the overseas student’s course or related services and the School will conduct the assessment of the complaints or appeal in a professional, fair and transparent manner.

Code of Conduct, Attendances and Discipline

Students are required to comply with the terms and conditions of enrolment and the published rules and code of conduct of the School. Disciplinary procedures will be applied if there is a breach of these rules. All staff are expected to apply the School’s policy and rules fairly and without favour, but if a student considers that this has not occurred, the student may refer the matter to either a Tutor or a Head of School or the Vice Principal. If the student is not satisfied with the decision, they may ultimately refer the matter to the Principal for determination. Independent external mediation may also be sought if the matter cannot be resolved within the School.

Service and Academic Programs

In the event of a student complaint concerning the quality of the service or teaching provided by the School, the student will report the matter to a person in a position of authority within the School. The complaint may either be dealt with by that person, or referred to the Vice Principal or Principal for resolution. Ultimately, the Principal will confer with the parties in dispute, and the decision of the Principal will be final. This decision will be conveyed in writing to the parties. If the student remains dissatisfied with the outcome, they may seek independent external mediation.

Contractual and Financial Issues

Matters relating to the interpretation of the enrolment contract, or the payment or refund of monies, are stated clearly on the contract of enrolment. Any queries relating to fees, levies and supplementary charges payable to the School (or refund) will initially be dealt with by the Finance and Administration staff. If the student is not satisfied with the decision, together with a nominee of the student if the student so chooses, the matter will be referred to the Director of Business Operations of The Knox School Limited for determination. If either the action taken or the outcome does not satisfy the student they may write to the Principal of The Knox School Limited, 220 Burwood Highway, Wantirna South, 3152, Victoria, Australia who will then convey a decision in writing to the student.

The overseas student will be given a written statement of the outcome of the internal appeal, including detailed reasons for the outcome. The school will keep a written record of the complaint or appeal, including a statement of the outcome and reasons for the outcome.

External Appeals - Legal Services

This written agreement, and the right to make complaints and seek appeals of decisions and action under various processes, does not affect the rights of the student to take action under the Australian Consumer Law if the Australian Consumer Law applies.

You can also refer the matter to The Commonwealth Overseas Students Ombudsman, website: www.ombudsman.gov.au/about/overseas-students. It is a free and independent service.

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The ESOS framework protects your rights. If you need to contact the Department of Education for your ESOS rights and responsibilities, you can visit their website: www.internationaleducation.gov.au or you can contact ESOS by calling 1300 615 262.

If the internal or any external complaints handling or appeal process results in a decision or recommendation in favour of the overseas student, The Knox School will immediately implement the decision or recommendation and/or take the preventative or corrective action required by the decision, and advise the overseas student of that action.

Please be aware that the information provided by the student may be made available to Commonwealth and State agencies and the Tuition Protection Service (TPS) and the TPS Director, pursuant to obligations under the ESOS Act and the National Code of Practice.

If you need to contact the Australian Government Department of Home Affairs (DHA) for visa matters, you can call 131 881 or visit their website: www.homeaffairs.gov.au

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Your Responsibilities

As an international student on a student visa, you have responsibilities to:

• Satisfy your student visa conditions;

• Maintain your Overseas Student Health Cover (OSHC) for the period of your stay;

• Meet the terms of the written agreement with your School;

• Inform your School if you change your address in Australia, your home country and also telephone and mobile numbers;

• Maintain satisfactory course progress;

• Maintain satisfactory attendance of 90%;

• Live in a School-approved homestay and have a guardian or a support provider for the duration of your enrolment at The Knox School.

If you need to contact the Department of Home Affairs for visa matters, you can ring Tel: 131 881 or visit their website on www.homeaffairs.gov.au

The ESOS framework protects your rights as an international student. ESOS also provides tuition fee protection for international students. Please refer to their website: https://internationaleducation.gov.au/Regulatory-Information/Pages/ Regulatoryinformation.aspx for details.

Finding My Way Around

International Captains and your buddies will take you on a tour of the School. Complete this table as you move around the School. Using the Campus Map, find where the rooms are located and then write the room number or location in the appropriate box.

Careers Development Practitioner Library

Uniform Shop Music Office

Canteen/Pavilion Sports Office

Counsellor/Psychologist

Ms Nicola Kirkup

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Location Room Location
Room
International Office Senior School Office Reception Junior School Office
Nurse Auditorium
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Frequently Asked Questions

Find out the answers to these questions by asking your teachers or one of your new friends.

What time should I arrive at School and what time does School finish each day?

What time does Period One start?

If you are late for School, what do you do?

What is the School’s telephone number?

What time is recess?

What time is lunch?

Where is your School drop off and pick up?

What do you do if you need to leave School early?

What do you do if there is a valid reason you can’t attend School?

On which day is sport scheduled for Senior School or Junior School students?

What do you do if you can’t find your class?

What do you do if you lose something?

Who can help you with a personal problem?

What is your username for the School network?

Who do I see if I forget my locker combination?

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School Grounds Map

SPORTS FIELD Soccer Field

Hockey Pitch

International Student Handbook
Bus stop SPORTS CENTRE Maintenance YEAR 7 CENTRE School drop off point LOWER SENIOR BUILDING COURTYARD UPPER SENIOR BUILDING NETBALL COURTS The David Aitken PAVILION QUADRANGLE JUNIOR SCHOOL Carpark College Close Entrance THE FOUNDERS’ BUILDING/ David Abraham Auditorium Courtyard Amphitheatre Elevated Walkway Carpark Elevated Walkway Daniel Rechtman INFORMATION COMMON RECEPTION The Robert Read LEARNING CENTRE CARPARK JUNIOR SCHOOL QUADRANGLE Junior School Playing Area Junior School Playing Area Shade Cloth (sand pit) Elevated Walkway Security Gate Security Gate Dropoff point VisitorCarpark PedestrianEntrance BURWOOD HWY CITY BicycleTrack MainEntrance & MUSIC SCHOOL Main Entrance
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Student Agreement

I understand the content of this handbook.

Orientation completed:

Student name

Student Signature Date

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Appendix 1

Policy and Procedure for Managing Students at Risk at The Knox School

Attendance Requirements for International Students at The Knox School

The Knox School requires students are in attendance 80% of scheduled course contact hours.

Attendance will be monitored by the relevant Head of School. Student attendance is:

• Checked and recorded daily

• Assessed regularly

• Recorded electronically and calculated over each term

Late arrival at School is recorded and will be included in attendance calculations. All absences from School should be accompanied by a medical certificate, an explanatory communication from the student’s carer or evidence that leave has been granted by the Head of School.

Any absences longer than five consecutive days without approval will be investigated by the School.

Student attendance will be monitored every week throughout the semester. The class roll is marked electronically every lesson and a report is sent to Heads of House. A report on an individual student can be viewed at any time to determine satisfactory progress.

Students at risk of breaching the School’s attendance requirements will be interviewed by the Head of House or Head of School, as might be appropriate. Students will be counselled and offered necessary support when they have absences reaching 10% of classes missed. If a student’s absence from classes exceeds 20% the School will advise the student of its intention to report the student for breach of Visa condition 8202 and the student has 20 working days in which to access the School’s internal complaints and appeals process.

The School will notify DHA via PRISMS of the students’ unsatisfactory course attendance as soon as practicable where:

• The student does not access the Complaints and Appeals process within 20 days

• The student withdraws from the Complaints and Appeals process

• The Complaints and Appeals process results in a decision in favour of the School.

Students will not be reported for failing to meet 80% threshold for class attendance where:

• The student produces documentary evidence clearly demonstrating compassionate or compelling circumstances. For example, medical illness supported by a medical certificate and

• Class attendance is not below 70%

If the student does not obtain a suspension of studies under The Knox School Deferment, Suspension and Cancelation Policy, and falls below the 70% threshold for attendance, the process for reporting the student for unsatisfactory attendance will commence.

Course Progress for International Students at The Knox School

The Knox School will monitor, record and assess the course progress of each student for the course in which the student is currently enrolled.

The course progress of all students will be assessed at the end of each semester of enrolment. Students who have begun part way through a semester will be assessed after one full period of attendance. To demonstrate satisfactory course progress, students will need to achieve competency in at least 75% of units in any assessment period.

If a student does not achieve competency in at least 75% of units studied in an assessment period, The Head of House or Head of School, as might be appropriate, will meet with the student to develop an intervention strategy for academic improvement.

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Intervention strategies might include:

• supervised study

• tutorial assistance

• other intervention strategies as deemed necessary including private tutoring at additional cost to the family

A copy of the student’s individual strategy and progress reports in achieving improvement will be forwarded to parents.

The student’s individual strategy for academic improvement will be monitored throughout the following semester by the assigned person; records of the student’s response to the strategy will be kept.

If the student does not improve sufficiently academically and achieve satisfactory course progress by the end of the next assessment period, The Knox School will advise the student in writing of its intention to report the student for breach of visa condition 8202, and that he/she has 20 working days in which to access the School’s internal complaints and appeals process.

The School will notify Department of Home Affairs via PRISMS of the student not achieving satisfactory course progress as soon as practicable where:

• the internal and external complaints processes have been completed and the decision or recommendation supports the school or

• the overseas student has chosen not to access the internal complaints and appeals process within 20 working days period or

• the overseas student has chosen not to access the external complaints and appeals process, or

• the overseas student withdraws from the internal or external complaints and appeals process by notifying the school in writing.

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Appendix 2

The Knox School International Students Transfer Policy and Procedures

The Knox School treats each overseas students’ transfers with prudence and care. Each transfer will be considered on a case by case basis. Decisions will be made available to the student and family within 14 days, and applications to transfer to and from The Knox School will be actioned within 7 days.

Application to transfer to The Knox School prior to the overseas student completing their first six months of the first registered course.

International students are restricted from transferring from their principal course of study for a period of six months. The Knox School will not knowingly enrol an international student seeking to transfer from another registered provider’s course prior to the overseas student completing the first six months of their first registered school sector course, except where any of the following apply:

• The releasing registered provider, or the course in which the overseas student is enrolled, has ceased to be registered.

• The releasing registered provider has had a sanction imposed on its registration by the ESOS agency that prevents the overseas student from continuing his or her course at that registered provider.

• The releasing provider has agreed to the overseas student’s release and recorded the date of effect and reason for release in PRISMS.

• Any government sponsor of the overseas student considers the change to be in the overseas student’s best interest and has provided written support for the change.

Application to transfer to another registered provider prior to the overseas student completing first six months’ study at The Knox School

International students at The Knox School are restricted from transferring to another registered provider within the first six months of their study at the Knox School.

• Any transfer request must be lodged in writing with a valid enrolment offer from another registered provider provided.

• The application must be signed or have written confirmation that overseas student’s parent or legal guardian supports the transfer.

• If the overseas student is not being cared for in Australia by a parent or suitable nominated relative, the Knox School will confirm it accepts responsibility for approving the student’s accommodation, support and general welfare arrangements in accordance with National Code 2018 Standard 5.

• Applications will be discussed and considered on a case by case basis.

Transfer Refused

• The Knox School does not approve international students to transfer to another provider within the first six months of their study as it is a government regulation for overseas students to remain for the first six months in their principal course.

• If a transfer request is refused, The Knox School will inform the overseas student in writing of the reasons for the refusal and of the overseas’ student’s right to access The Knox School’s Complaints and Appeals process within 20 working days. Please refer to the enclosed “Complaints and Appeals: The Knox School Policy for the Resolution of Student Difficulties and Grievances”

• In the case of an appeal, the Knox School will not finalise the student’s refusal status in PRISMS until the appeal finds in favour of The Knox School. In the case that the overseas student has chosen not to access the complaints and appeals process within the 20 working day period, or the overseas student withdraws from the process, the student’s refusal status shall be recorded in PRISMS.

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Transfer Granted

The Knox School will grant the application and issue a letter of release if we believe the transfer is in the overseas student’s best interests, including but not limited to where the Knox School has assessed that:

• The overseas student will be reported because they are unable to achieve satisfactory course progress at the level they are studying, even after engaging with The Knox School’s intervention strategy to assist the overseas student in accordance with Standard 8 (Overseas student visa requirements).

• There is evidence of compassionate or compelling circumstances.

• The Knox School fails to deliver the course as outlined in the written agreement.

• There is evidence that the overseas student’s reasonable expectations about their current course are not being met.

• There is evidence that the overseas student was misled by The Knox School or an education or migration agent regarding The Knox School or its course and the course is therefore unsuitable to their needs and/or study objectives.

• An appeal (internal or external) on another matter results in a decision or recommendation to release the overseas student.

• If a release is granted, it will be at no additional cost to the overseas student and The Knox School will advise the overseas student to contact Immigration to ask advice on whether a new student visa is required.

• The Knox School will maintain records of all requests from overseas students for a release and the assessment of, and decision regarding, the request for two years after the overseas student ceases to be an accepted student.

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Policy and Procedure for Deferring, Suspending or Cancelling an Overseas Student’s Enrolment at The Knox School

The Knox School considers overseas students’ applications for deferring, suspending or cancelling enrolment at the School very seriously and carefully.

An application shall be actioned within 7 days upon receipt of written application, and the decision will be made available to the student and the family within 14 days of receiving the written application.

During the suspension or cancellation of the enrolment of the overseas student, The Knox School will continue to approve the welfare arrangements for that student until any of the following applies:

• the student has alternative welfare arrangements approved by another registered provider.

• care of the student by a parent or nominated relative is approved by Immigration.

• the student leaves Australia.

• the Knox School has notified Immigration that it is no longer able to approve the student’s welfare arrangements, or it has taken the required action after not being able to contact the student.

Student Initiated Request for Deferring, Suspending or Cancelling Enrolment

• Parent/guardian submits a written application to the Director of International Program (DIP) requesting for deferring, suspending or cancelling enrolment at The School.

• DIP responds in writing to acknowledge receipt of the application.

• Students will only be granted a deferment of commencement of studies for compassionate and compelling circumstances. This also applies to the suspension of studies where a student has already commenced studies at The Knox School.

• Records of communication including the decisions made will be kept in the student’s file for future reference.

Provider Initiated Request for Deferring, Suspending or Cancelling enrolment

The Knox School may suspend or cancel a student’s enrolment including but not limited to, the following circumstances:

• Misbehaviour by the student

• the student’s failure to pay an amount he or she was required to pay the Knox School to undertake or continue the course as stated in the Written Agreement

• a breach of course progress or attendance requirements by the overseas student, which must occur in accordance with Standard 8 (Overseas student visa requirements)

• The suspension or cancellation of the overseas student’s enrolment cannot take effect until the internal appeals process is completed, unless the overseas student’s health or wellbeing, or the wellbeing of others, is likely to be at risk.

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Before imposing a suspension or cancellation of overseas student’s enrolment at The Knox School, the school will

• Inform the overseas student of the intention and the reasons for doing so, in writing.

• Advise the overseas student of their right to appeal through the provider’s internal complaints and appeals process, in accordance with National Code 2018 Standard 10 within 20 working days

When deferral, suspension or cancellation action is taken, The Knox School will

• Inform the overseas student of the need to seek advice from Immigration on the potential impact on his or her student visa.

• Report the change to the overseas student’s enrolment in accordance with Section 19 of the ESOS Act.

• Records of communication including the decisions made will be kept in the student’s file for future reference.

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Appendix 4

Operoo instructions for International Families

Student Medical Information - The Knox School Schools in Australia require accurate and current medical information for all students. This is compulsory by Australian law and a condition of enrolment. Student medical information ensures that the School can fulfil its duty of care to students at school and when undertaking activities.

Operoo

The Knox School partners with Operoo to gather student medical information. Operoo is a secure online management of students’ medical details and portal to provide permission for excursions and incursions.

On enrolment, The Knox School will email an invitation to the email address supplied for each child’s parent / guardian requesting the creation of a student profile. Once the profile has been created and all relevant medical information provided, changes and updates can be made any at any time. Excursions and Camps

All activities and excursions that take place away from school require explicit parental guardian consent for students to participate. For each activity that requires explicit parental consent an email will be sent providing the relevant information and requesting confirmation that student medical information is current and accurate. Responding to the prompts provided in the email by clicking the ‘Respond Now’ button provides the required consent. A sample email is provided to the left.

Occasionally, additional forms may be required that will be sent home with students for completion and return.

Activities and excursions often require bookings to be made and paid in advance. To ensure that this can occur it is important that excursion consent forms are responded to promptly.

Notifications from Operoo

New excursions and activities requiring explicit parent /guardian consent will be distributed after 2:00pm, Fridays, when required. Distribution occurs via e-mail to a parent / guardian email address provided to the school.

Operoo also has an app for smartphones that the School encourages parents / guardians to install; notifications and responses can be made through the app.

Whilst we are able to provide translation of these instructions, we are unable to translate future excursion emails and notifications through Operoo. Questions regarding excursions or medical information can be directed to Mr Future Jiang, Head of International Students at future.jiang@knox.vic.edu.au or via telephone on 03 8805 3800.

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学生医疗信息

诺克斯学校

澳大利亚的学校需要所有学生准确并最新的医疗信息。这是澳洲法律的要求也是入学 条件。学生医疗信息确 保学校可以在校内或学生参加其他活动时履行对学生的看护责 任。

Operoo

诺克斯学校和Operoo合作获取学生医疗信息。Operoo 是一个安全的网上 学生医疗细节的管理系统和提供 让家长同意孩子参加郊游及校内活动的门户。

学生注册后,诺克斯学校会给家长/监护人提供给学校的电子邮件地址发一封电子邮 件,要求你建立学生的 个人页面。建完学生个人页面并提供所有相关的医疗信息后,你可以随时进行信息更新和改变。

郊游和野营

学生要参加所有在校外进行的活动和郊游都需要家长/监护人明确的同意。对每一个需 要家长明确同意的活 动,你就会收到一封提供给你相关信息并要求确认学生医疗信息 准确并最新的电子邮件。根据电子邮件中的 提示,点击“现在回复”,你就可以提供需 要的同意意见。下面是一份这样邮件的实例。

有时,需要填写额外的表格,学生会将这个额外的表格 带回家,你填好之后交还学校。

活动和郊游经常需要预定并提前付款。为了确保此事 宜,请及时回复郊游活动同意表格。

Operoo通知

需要家长/监护人明确的同意的新的郊游及活动,会在每 周五下午2:00 之后分发。分发是通过提供给学校的 家长 /监护人的电子邮件进行的。

学校鼓励家长/监护人安装Operoo 的智能手机的 软件(App),通知及回复都可以通过智能手机的软件进 行。

虽然我们可以提供这些指引的翻译,但是我们无法翻译 未来郊游的电子邮件或Operoo 的通知。有关郊游 或 医疗信息可以通过电邮

future.jiang@knox.vic.edu.au 或电话03 8805 3800 询问国际项目主管王静静女士。

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Appendix 5

Concession Myki Cards for International Students.

Primary and secondary school students aged between 5 and 18 (under 19) can travel on a concession fare with a child myki.

A child myki can be purchased at Premium Train Stations ticket offices, at hundreds of myki retail outlets across metropolitan and regional Victoria.

A child myki allows the user to travel using concession fares through either Myki Money or a Myki Pass. If you use Myki Money, fare is automatically calculated as you touch on and touch off.

If you use Myki Pass, you need to choose the zones you want to travel in and the number of consecutive days you need when you buy it. International students who are aged 17 and 18 must carry with them government issued proof of age identification (such as a passport, learner permit, driver licence, Proof of Age card, Key Pass) in order to travel with a child myki.

Myki (公共交通卡)海外学生优惠卡 5-18岁的小学和中学生乘坐公共交通工具可以用儿童卡或者学生优惠卡享受优惠 票价。

这些儿童卡和优惠 卡可以在火车站或者全省几百家商店买到。

儿童卡允许使用者通过Myki Money或者Myki Pass乘坐公共交通时享受折扣优 惠。

如果你使用Myki Money,你上车或下车时,费用会自动算出并从你的票里扣除。

如果你使用Myki Pass,买票的时候,你需要选择你乘车的区域以及连续使用该票的天数。

海外学生到了17、18岁使用儿童Myki卡乘 坐公共交通工具时必须随身携带儿童卡和政府出具的年龄相关证明 (包括护 照,驾照,初学者驾照,年龄卡或 银行卡证明)。

International Student Handbook
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International Student Handbook
International Student Handbook
The Knox School CO-EDUCATIONAL | ELC TO VCE The Knox School 220 Burwood Highway, Wantirna South 3152 Ph 8805 3800 www.knox.vic.edu.au
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