CONTRACTING
Consider the cleaning specialist model Use this simplified approach to workload your labour and meet your goals.
Words Tim Poskin
K
eeping a facility clean and healthy is no small feat. Assigning cleaning work that aligns with the desired outcomes and level of service across all areas of your building can be a daunting task. With so many assets to be cleaned in a facility, from restrooms to numerous types of flooring to upholstery, it often takes a lot of people to get the job done. The question is, how do you manage the workload?
CREATE A TEAM OF CLEANING SPECIALISTS The age-old workloading question is whether you should assign cleaning staff work as specialists or generalists. In other words, do you set up your team to perform less tasks over a larger area (specialist), 20 INCLEAN NEW ZEALAND November 2021
or deploy your workers to perform all the cleaning tasks required in a smaller area (generalist)? Setting up your cleaning team to be cleaning specialists is a simpler and more effective way to assign work. When you workload this way, you get a team that is highly skilled in that particular area – whether it’s vacuuming, floor scrubbing, or restroom cleaning. Think of this comparison: You don’t go to your primary care physician or a general practitioner if you have a heart condition. You see a cardiologist who specialises in dealing with heart-related issues. Cleaning companies are in the business of creating healthy environments for us to live, work, and play in. Cleaning specialists become experts in areas that can have lifesaving consequences in cleaning for health and infection prevention. Think of specialists as the cardiologists of cleaning.