HOTEL CLEANING
Room for improvement Amid concerns that some hotel chains may be getting complacent about hygiene standards in the wake of COVID-19, experts say it is more important than ever to get it right with cleaning processes and products
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Words Cameron Cooper
otels are regarded as one of the toughest assignments for cleaning teams – and with good reason. With guests, diners, and the general public constantly coming in and out of the site, and bathrooms and other facilities being used around the clock, it can be difficult to maintain adequate infection and hygiene controls in hotel venues. As challenging as the task may be, there is a clear incentive to get it right, as a Harris Poll survey of 2047 adults reveals that for 53 per cent of respondents the level of cleanliness in a hotel, they visit will influence their decision to book again at the property. 50 INCLEAN Nov / Dec 2023
Are hotels up to speed, though? Dr Gavin Macgregor-Skinner, senior director for the Global Biorisk Advisory Council (GBAC), ISSA in the United States, has some serious concerns about the direction of hotel cleaning. In short, he says the frequency of cleaning and how to clean is a huge issue in the United States, with Nevada Governor Joe Lombardo recently signing a Senate bill which eliminates a requirement for daily hotel room cleanings, while states such as South Carolina are not subjecting hotels to set standards of cleanliness and regular inspections.