L-R: David Houldsworth, Deryn Falzun, Paul Miles, Emma Perera
key moves
NatWest strengthens banking team NatWest in Gibraltar has strengthened its business banking team through a series of appointments to help meet increasing demand for its services. The strengthened team is led by Paul Miles, who returned to work in Gibraltar after a spell in Guernsey. Paul, who has nearly 40 years’ banking experience with the RBS Group, has been appointed head of business banking and financial institutions. He first arrived in Gibraltar in 1998 when he led the NatWest business offering until leaving for Guernsey in 2003. He returned to Gibraltar to lead the financial institutions banking offering including e-gaming, insurance and funds in 2009 and now takes on the added responsibility of the business banking team. David Houldsworth has been recruited from RBS Group’s commercial banking team in Truro in England to strengthen the support function. David has 11 years’ experience with RBS Group including seven years as a senior branch manager, in addition to his experience in commercial banking. In his spare time David is an avid golfer and was captain of his local golf club in Truro, the youngest captain in the UK. He has also been involved in community projects while working for the Group and raised £10,000 through his efforts. Deryn Falzun has been appointed a relationship director within the business banking team. A Gibraltarian, Deryn joined NatWest in Gibraltar on leaving school in 1997 and by
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2001 was managing an operations team. In 2008 she was appointed manager of the corporate support team and in her most recent position; she was an assistant relationship director in the corporate and financial institutions division. In her new role she has responsibility of managing a portfolio of local businesses ranging from small local retailers to large corporate firms in the tourism industry. Emma Perera Martinez, who was also born and educated in Gibraltar, has been employed by the bank since 2001, beginning her banking career at the Corral Road branch after she
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We are committed to providing excellence service to our existing customers, including, from June, the opening of additional accounts where required and have geared up to meet that challenge
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completed her degree at university. For many years she has been a customer adviser but her experience has been wide ranging in both retail and commercial banking and she has spent time also as a relationship manager. Emma like David offers back up and support to the team of relationship managers handling the needs of the business customers. Paul Miles commented: “The team offers an excellent blend of wider corporate experience obtained in the UK with considerable knowledge and insights into the local Gibraltar market also. It remains a vibrant, enthusiastic team, keen to deliver the highest possible levels of customer service and appreciative of the wider issues that the marketplace is facing with the reduction in bank representation in Gibraltar. We are committed to providing excellence service to our existing customers, including, from June, the opening of additional accounts where required and have geared up to meet that challenge.” These four appointments join the existing team of Karen Duncan, Giovanna Borge and Kyle Garcia, consolidating NatWest’s commitment to supporting local businesses. The appointments show the strength and depth of this dedicated team in helping customers to achieve their ambitions. n
GIBRALTAR MAGAZINE • JUNE 2014
26/05/2014 10:26