BUSINESS ADVICE
Bad Teamwork Will Give Your Business the Blues! by Mike Martuza, Consultant, The Franchise Consulting Company
M
any years ago my wife and I attended a concert headlined by the legendary blues harmonica artist James Cotton. James had been performing for close to 70 years and whenever he left his Chicago base on a tour he was well known for having some of the best blues musicians accompanying him. During the concert my wife mentioned to me how “tight” the band was; they did not take breaks between songs segueing from one number directly into the next. While most of the transitions were pre-determined I noticed that there was some improvisation occurring. If James Cotton felt like playing a certain song at that time the other band members were able to recognize what was occurring and react to the change seamlessly. During a discussion with some of the band members after the show, I learned that they each have a certain level of autonomy and freedom during certain segments where they are able to showcase their individual talents. Each band member each knew his role and was able to perform it at a masterful level while
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JULY 2020 | WWW.FRANCHISEJOURNAL.COM