The Breakers Social Impact Report 2021

Page 17

REMOTE WORK PROGRAM

AWARDS & RECOGNITION

Created in response to COVID-19, a remote work policy and test pilot program took effect in June 2020. Two surveys conducted in December 2020 and June 2021 resulted in:

AMERICAN HEART ASSOCIATION WORKPLACE HEALTH ACHIEVEMENT INDEX

• 100% agreement that remote work productivity is the same or has increased • 95% were extremely satisfied with the opportunity to work remotely Senior management supported this becoming a permanent workplace practice and cited our hybrid model as being desirable for team members’ quality of life and providing a great place to work.

BACK-UP CARE ADVANTAGE PROGRAM This resource helps team members effectively manage their work-life responsibilities by providing quality, back-up child or adult care when an unexpected need arises. Additional family support programs were added in response to COVID-19, such as unlimited free access to a nationwide search platform for babysitters and nannies, child-care priority and discounts at network partners, tutoring and test prep discounts, access to pet care and dog walkers and more.

For the eighth consecutive year, The Breakers received the Gold Award (the highest level), recognizing the resort’s efforts and prioritization in regards to physical activity and team member wellness as a catalyst for positive change.

THE BREAKERS WELCOMED THE 2020 GLOBAL WELLNESS SUMMIT A ground-breaking initiative, the 2020 Global Wellness Summit at The Breakers re-imagined safe gatherings. This three-day, “hybrid” (in-person/virtual) forum, not only exceeded CDC guidelines in tandem with the resort’s health and safety precautions, but it showcased new technology to protect and prevent transmission of COVID-19.

103 team members are registered for this program; 894 workdays have been saved since September 2011.

FINANCIAL SAGEVIEW SageView is a financial advisory service that provides education, investment counseling and tools to achieve both long-term and short-term goals for financial well-being. By uniting strategies, The Breakers, SageView and T. Rowe Price have improved plan metrics and provided more resources to team members to achieve positive outcomes. This year, 26 team members met with a financial advisor for a complimentary, personalized review of their finances and goal setting; 680 meetings have been conducted since inception in 2017.

“Remote work has been incredibly beneficial for the health and safety of our team during the ongoing pandemic. The team is highly productive and continues to provide elevated guest service from home, while producing increased room revenue sales. Personal benefits for the team include work-life balance, safety and not having to commute. Additionally, we continue to stay connected virtually and still maintain camaraderie and The Breakers’ culture.”

Maureen Roberts Feicht Director – Rooms Division The Breakers Palm Beach

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