SPEED UP YOUR BUSINESS PROCESS WITH ADVANCED APPROVALS
INTRODUCTION ● ● ● ● ● ●
Time is Money- be it Sales, Service, Quote to Cash, or Order Processes. Businesses have terms and conditions which are standard policies Approvals are needed for Pricing, discounting, deal margin or refund, etc. It should pace the sales cycle and improve the customer service experience. Therefore, approvals play an important role in the business cycle Approval delays in the sales or quoting cycle thereby impacting the business.
KEY CHALLENGES IN APPROVAL PROCESSES
KEY CHALLENGES IN APPROVAL PROCESSES ●
Delay due to approvals at multiple levels.
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Rejection at any level requires going through all levels again.
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Manual delegation is problematic and causes a delay
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No ability to approve quickly through email.
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No ability to view the entire approval process and status.
KEY CHALLENGES IN APPROVAL PROCESSES ●
Salesforce provides standard approvals limited in many business scenarios.
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Advanced approvals that come with Salesforce CPQ offer many benefits.
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We will explore:
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the benefits, key features of advanced approvals, business scenarios and how it helps to speed up the business cycle.
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We will use the example of the CPQ Quote to discuss various advanced approval features.
PARALLEL OR NON-LINEAR APPROVALS ● ● ● ● ●
When multiple users or groups approve, parallel approvals allow for separate approval threads, reducing overall approval and sales cycle time. This can be achieved by creating a separate approval chain to send an approval to several approvers simultaneously. When the approval process is complete, Advanced Approvals progress to the next set of approval rules. For example, the diagram on the next slide depicts a scenario when Quote is submitted simultaneously to finance, Sales and Legal teams for approvals. In each approval chain, there can be multiple tiers of approvers for sequential approvals.
PARALLEL OR NON-LINEAR APPROVALS
SMART APPROVALS ●
In the event of one approver rejecting the quote and the submitter must make changes to the quote, it would force the sales rep to resend a modified quote.
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Read more at The Blueflame Labs Website
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The Blueflame Labs is one of the best Salesforce Consulting Partners providing a wide range of valuable Salesforce Services to clients.
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Get in touch with us today.