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Success Stories Success Stories
EIC Survive& &Thrive Thrive IX EIC Survive 2025
July July2025 2025
Story type #collaboration (main category) #service & solutions
Benefits
Avantis Engine Services Streamlining 13 suppliers into one trusted engine expert
The challenge – Part of the Avantis Group, Avantis Engine Services is a specialist division providing key engine repairs and maintenance services, spare parts and value-add support to a variety of industrial companies. From boiler, heat exchanger, economiser and power plant maintenance to electrical, control, instrumentation and automation services, it is a technical entity that is crucial to the growth ambitions of the wider group. Largely operating in the Middle East, the company’s core client is one of the region’s leading NOCs. However, the subsidiary has faced several challenges in terms of adapting its capacity in line with demands. Adequately anticipating demand and scaling as needed has been a major hurdle. Not only has it faced challenges relating to planning and scheduling, but equally in ensuring that it has adequate resources during high service periods, while also scaling down during quieter times. Critically, Avantis Engine Services has also faced challenges relating to obsolescence due to the age of diesel engine drivers. In fact, ageing equipment led its key client experiencing two catastrophic fire water pump engine failures in the space of just one week, with the threat of operations being shut down as a result. The solution – Recognising that these challenges are ones that both its client and the
For young people
▸ Network is key and leverage your existing client base. ▸ When expanding the business to another country, be prepared for cultural differences and respect ways of working that are different from the Western region.
Operations Manager
Working to find the best possible solution for a major national oil company (NOC), Avantis Engine Services has built a novel offering in which competitors work as collaborators, bringing together a host of expertise to drive improved results. Looking after more than 250 engines from 40 difference manufacturers, Avantis Engine Services is now a single point of contact for diesel engineering expertise. As a result, the company has seen over 100% revenue growth year on year, and is now exploring diversifying its services with best practice insights and upselling opportunities.
Key findings
For industry
Russell Milne
How is Avantis Engine Services thriving?
▸ Collaborative approach to its competitors as a successful strategy. ▸ Revenue growth of more than 100% in one year.
wider industry has faced for decades, Avantis Engine Services set out to find a better approach by providing the continuity of parts and service needed to better maintain critical equipment. Here, the firm’s diverse, experienced team have been key to this success story, formulating a unique approach in which the company has actively opted to collaborator with competitors to deliver the best possible solutions for its client. Critically, Avantis Engine Services used its technical expertise to support the NOC and its competitor with knowledge and guidance on the root cause analysis of the failure in their maintained equipment. Working with the engine manufacturer, it also established that the local supply of manufacturing seals and fuel pump parts were no longer available, leading it to engage with another engine workshop as a partner to support engine repairs. These efforts, alongside working with another specialist for engine testing, have seen a significant improvement in outcomes for Avantis Engine Services’ key client. By showcasing its ability to harness the knowledge and expertise from various industry specialists, the firm’s decision to ensure competitors are working as collaborators has enabled it to bring an engine back to operational health that had been determined to be entirely broken. Further, the firm has helped to secured additional orders for safety critical spares to ensure more responsive and proactive maintenance activities for its client moving forward. Indeed, there have been challenges in this approach. Different companies working together has presented cultural difference which needed to be bridged. However, having recognised that its client wanted to reduce the complexities it faced in consulting a variety of different vendors and streamline its supply chain, Avantis Engine Services’ one-stop shop solution has been a resounding success. While the NOC previously had 13 contracts previously, Avantis Engine Services is now a single point of contact as its dedicated diesel
For government
▸ We are on a great protectory for growth – look at acquisitions or investments to demonstrate the commitments.
Avantis Engine Services at a glance: Key products and services: sustainable technologies and lifecycle management.
Main industries served:
▸ Oil and gas – 40% ▸ Renewables – 10% ▸ Others (non-energy): marine transportation – 50% Headquarters: Bridgend, UK Year established: 2018 Number of employees: 90 Revenue: £41m Revenue from exports: 80%
engine expert. The firm will then reach out to its competitors as and when needed, providing a win-win-win situation for Avantis, the NOC and its competitor partners. In the face of issues, the firm is now able to hit the ground running in finding and implementing resolutions, with its collaborative approach better serving client needs. Critically, the company’s success is best evidenced by its revenue growth that has increased by more than 100% year on year to US$2.6 million. With Avantis Engine Services now also upselling and diversifying its offering, providing its expertise on industry best practices and the importance of spare parts inventories, it’s incredibly well placed to continue to excel moving forward.