SHOPPING BEHAVIOR DURING COVID-19 PANDEMIC

It has been shown that social isolation caused by the COVID-19 pandemic can lead to lifestyle changes such as sleep disruption, changes in eating habits, and decreased physical activity. The COVID-19 pandemic was found to decrease an individual’s perceived control of self, which in turn caused them to trigger uncertainty and awe among consumers, which in turn increased their preference and consumption of green products.

70

% of people are shopping online more than they did before the pandemic

36% of them doing so ‘much more often’

44% of people expect to do more online shopping post-pandemic

Source: ESET Global FinTech Study examined the online and cyber security habits of 2,000 consumers in the United States

Consumer Sentiment Across 45 Countries

Source: McKinsley/United Nations

“The pandemic is a huge stressor that has both contributed to worse mental health for a huge number of people and has removed opportunities for other rewarding social activities that might take the place of shopping,” says Elisabeth Netherton, MD, a psychiatrist with Mindpath Health.

35% Amazon’s total revenue for 2020 to increase by compared to 2019’s US$280.52 billion to US$379.87 billion.

As of 2020’s second quarter, Amazon’s year-over-year sales increased 40%

Amazon reported a near 200% rise in profits, accelerated by much of North America’s swift shift to exclusively online shopping.

Source: S&P Global Market Intelligence