TLT ACADEMY COURSE CATALOGUE by Teralight

TLT ACADEMY COURSE CATALOGUE 2014 - 2015

www.teralight.com

ABOUT TLT ACADEMY TLT Academy is a Professional Training Division of Teralight Ltd. FZ LLC. We are leader in South Asia, The Middle East and North Africa for customized and bespoke Information Communication Telecommunications instructor-led training. The substantial and specialized disciplines of our training instructors and consultants encompass the full range of new and emerging wireless technologies, enterprise applications, and security technologies. We provide telecoms training courses to Public Network Operators, Telecommunications Service Providers, Internet Service Providers, Media Providers, Equipment Suppliers, Local and Central Government. We are based in the Dubai, but train around the world, typically at customer sites.

OUR APPROACH

Our courses suit beginners as well as professionals. Our classes or courses can also be adapted to meet your needs. You might shorten a 3-day class into a 2-day class, or combine portions of several related courses into a single course, or have the instructor vary the emphasis of topics depending on your staff’s and site’s requirements. We have applied the technologies in real networks and we continue to carry out high-quality consultancy work for our clients in addition to developing and delivering training, which keeps our knowledge up-to-date.

OBJECTIVES

Our approach towards training is very simple; we gather optimum course contents across the globe and then combine that with our team of highest quality instructors.

GOALS • •

•

To meet the educational and training needs of business as well public organizations. To become the centralized source for the facilitations of customized training activities in South Asia, The Middle East and North Africa. To provide all customers with the highest quality product (training) in a timely and cost- effective manner.

Customized Training will: • Accelerate contracting opportunities with business and other organizations. • Present a coordinated, positive image to both private and public sectors. • Provide short-term training programs that respond to changes in technology, the needs of new employees, and changing business opportunities. • Respond to all requests for our services in a quick and responsive manner and when unable to meet the needs of our customer, we will refer this customer on to other training sources.

Contents 04 06

Our Management Team Our Trainers

Courses 10 33 51 56 62

Wireline Track Wireless Track Network Security Track Policy Regulatory and Spectrum Track Revenue Assurance Track

Our

Management

Mr. Thomas Wilson Chief Executive Officer and Founder, Teralight Ltd.& Subsidiaries Thomas Wilson is CEO and Founder of Teralight Ltd. and its subsidiaries, based in Dubai, UAE with offices located in Austin, Texas, Beirut, Lebanon, Islamabad, Pakistan, Istanbul and Phoenix, Arizona. He is also the founder and a current board member for SAMENA Telecommunications Council, based in Dubai, UAE. Mr. Wilson has over thirty plus years of experience in the ICT field, primarily working with operators, governments, service providers and large enterprise institutions. Mr. Wilson has served as an Organizational and Strategic Development consultant to the Telecommunications industry, since 1981. The majority of his experience has been in providing to investors and service providers alike, business plan development, business case modeling, asset due diligence, strategic planning, M&A strategic development, organizational management and other professional services in the service provider environment. Mr. Wilson focuses on issues supporting the operators, investors in service providers and other important catalysts for growth oriented telecommunications in the SAMENA region, such as infrastructure development, network development and test, revenue assurance, international roaming, mobile TV, leveraging customer ownership regarding content transport, and other issues. Wilson also has developed programs in the area of professional education in areas of high growth and important impact to the industry such as network infrastructure including FTTX/GPON, copper revamping, OSP and safety compliance, wireless network technologies, policy development, regulatory matters and other related business interests. Mr. Wilson and his company are current members in the ITU-D sector, the Pacific Telecommunications Council, BCISI, ISOC, GRAPPA, FTTH, FOA and has also participated in the early stage development of Telecommunications Associations in Europe and the USA. Mr. Wilson has also founded a publishing company called Infomark and several telecommunications service providers during his career. Wilson has authored four industry books, which were typically reference and resource guides. He has been published multiple times in leading industry trade journals. Mr. Wilson holds a degree in International Business Management, graduating with a 4.0 and Summa Cum Laude.

Mr. Jeffrey T. Seal

Chief Operating Officer Jeff Seal is a successful, energetic technology executive with over 25 years progressive management experience in the local, national and international technology, voice and data services field. Jeff is a dynamic, forward thinking, proactive team leader who inspires confidence and loyalty in his employees. He has broad experience in entrepreneurial start-up companies, as well as established, publicly held companies in each of the above technology fields. Mr. Seal has successfully worked with many international telephone companies (PTT’s) and carriers over the last several years on network and data projects, and spent quite a bit of time in the Asia region working side by side with the management of these operators. The projects have included operators such as Singtel, Pt Telekom, China Railcom, China Telecom, China Unicom, Lao Telecom, NTT, Time Telecom, and VNPT, among others. Jeff currently serves as the Chief Operations Officer for Teralight Ltd, a strategic network technology company serving the South Asia, Middle East and North Africa regions. As a Co-Founder of PrimeTEC International Inc., Mr. Seal was instrumental in developing PrimeTEC as one of the premier International Carriers in the industry, taking the company from zero to 150 million dollars in annual revenue in a period of 2 years. Mr. Seal was responsible for, and implemented provisioning, network operations groups, pricing, contract administration groups, and US and international switch control centers. His background includes the negotiation and implementation of submarine and terrestrial fiber optic cable purchase contracts, and international circuit and interconnection agreements with PTT’s in Europe, South America, Middle East, and Asia. Previously, Jeff served as the Vice-President of International Operations for Capital Network, a voice carrier serving Central and South America. His responsibilities included the network, provisioning, and installation for over 5000 data and telecom nodes in Latin America.

Ms. Roschele Zurbito

Vice President, Corporate Operations, Teralight Ltd. Roschele Zurbito has 14 years of management experience across various industries including Telecommunications, Construction, Engineering and Consultancy organizations, and has been with Teralight since 2006.   In her current capacity as Vice President of Corporate Operations and Head of Corporate HR, Roschele is an integral part of Teralight’s executive management team, contributing to the development and implementation of organizational strategies, policies and practices. She plays a significant role in the organization’s short and long term planning aimed towards achieving operational excellence. Roschele’s previous experience includes nine years in management roles, where her responsibilities included business operations, corporate policy design and compliance, human resources management, financial operations and marketing in various diverse organizations. She led these companies from their start-up stages through their growth stages, drawing upon her knowledge in both domestic and international business practices. She also applied her knowledge of operational business management sciences such as application of Quality Control Management and ISO practice compliance, in diverse multicultural environment. Ms. Zurbito holds a Bachelor of Business Administration (BBA) degree in Human Resources Management, a Master of Business Administration (MBA) degree in Marketing Management and currently taking up Doctor of Business Administration (DBA) degree in Managerial Science at University of Atlanta, USA. She is also a professional member of the Institute of Management Consultants, USA. In addition, she applied her range of business management skills through various private equity entrepreneurial interests. She has travelled extensively throughout Asia, Europe, Middle East, Africa and USA.

Mr. Muhammad Asad Khan

Vice President Customer Sales Operations Muhammad Asad Khan is the Vice President, Customer Sales Operations in Teralight. He has over Nine (9) years of experience in the telecom sector with expertise in voice, data network, fiber optics network designing and Implementation especially Voice-over-IP networks. Furthermore, Mr. Asad has undoubted skills in Network security solutions, Fraud Management and Fraud Detection solutions, excellent knowledge of Call Flows, routing and testing, FMS Detection, CDR Analysis and Bypass Fraud Audit. Mr. Asad has been involved in many training programs of different telecom vendors, and has acquired SS7 probe designing and AFE training (SEVIS), Soft Switch Training (PortaOne), DWDM Solution (Optelian), Billing and Interconnect (N-Soft), OmniPCX Enterprise (Alcatel-Lucent), and many more. He is also JNSA and JNSS certified from Juniper Networks and CSSA from Sonicwall. Mr. Asad is MS Computer Sciences with Majors in Voice Networks from International Islamic University, Islamabad Pakistan. Mr. Asad has also had the opportunity to publish his study in one of the largest international publications JATIT, USA which is based on the modeling of packet loss and delay for Voice packets and the change of behavior with the introduction of multi-path diversity. Mr. Asad has participated in numerous workshops and conferences as a speaker and spoke about Network security, Bypass Fraud and its preventions, QOS on international traffic and many other telecom related topics.

Our

Trainers Anders C. Fleisher Anders has over 20 years of experience in the Telecom industry. His Areas of expertise consist of designing and implementing Fiber to the Home, structured cabling and cloud computing. Mr. Anders is also an expert in data center design and implementation with years of experience in planning and upgrading data centers. He is a master trainer for inside plant practices, cloud computing, and data center design and implementation. Anders has been attached to many organizations and companies within and outside of Denmark.

Azhar Khuwaja Azhar is presently serving as Telecom Trainer & Consultant with over 20 years of experience. His expertise areas are SDH, Next Generation SDH, DWDM / CWDM, GPON, Access Networks, IP, & Metro Ethernet Networks, he also worked in the areas of IP Mobility, ATM, SIP / H.323, TDM (PDH), & Network Management. His industry roles include working as ATM / IP Network Support Specialist at Siemens Canada, NOC Support at Bell Canada, & Field Applications Engineer at Nu Horizons (USA). He has good exposure of corporate telecom environments and practices. Azhar has obtained Master of Engineering Studies (Telecommunication) from University of Wollongong, Australia. He also holds Bachelor of Engineering in Electronics. He has attended several training, short courses, workshops, & seminars in various areas of Telecom, IT, Electronics, & Management at different locations / countries. These include four Alcatel certifications at Alcatelâ&#x20AC;&#x2122;s North American headquarters (Canada), Cisco training at Ottawa (Canada), Network Processor course at Los Angles (California), Siemens Canada product training, ZTE transmission product training in China, ISO courses, & Operating Systems courses from Algonquin College Ottawa.

Charfeddine Charfeddine is presently serving as Telecom Trainer & Consultant. His expertise areas are 2G, 3G and LTE. Mr. Charfeddine has written and delivered training courses for client operators & vendors in 40-plus countries across the 6 continents. Before his current assignment, Mr. Charfeddine worked as Senior Technical Trainer at Nokia Siemens Networks (NSN). Mr. Charfeddine has obtained Master of Engineering Studies (Telecommunication) from University of Telecom Sud-PARIS, France. He also holds Bachelor of Engineering in Telecommunications. He has participated in several training workshops and seminars in different areas of Telecom, IT, Electronics & Management.

Daniel Needles Daniel Needles - An IT Enterprise Architect who creates comprehensive NMS, SMS, and APM solutions. He provides a holistic approach that integrates the strategic initiatives from above (OSS/BSS, BPM, ITILv3, FCAPS, TMN, etc) with thetactical realities from below (tools, people, knowledge and processes.) Draws on: • Understanding of the other 90% (outside tool architecture) of the IT Enterprise solution: Advocate/Sponsor, Organizational structure, Business Processes, and Knowledge Management. • Twenty years of ”real world” experience delivering: vision, architecture, and implementation insight to over 50 fortune 500 companies

and large government and military organizations.

• Deep industry root with ties into key players: large (IBM, HP, CA, BMC, Cisco, etc), small (ScienceLogic, Monolith, Rivermuse, etc) and Open (OpenNMS, Nagios, Solarwinds, etc) • System programming origins at Oracle, VISA, and Chevron. • Early architect and innovator of virtualization, implementing: appliances, VMs, and cloud services with CoolAlerts in 1999 as well as cloud services architect and implementer at SiteROCK, Verizon, Cisco, and Savvis.

Dr. Jad Nasreddine Dr. Jad Nasreddine is an expert in radio communication with over 10 years of experience in telecommunication industry and academy. He is presently associated with Teralight Academy as a Trainer for LTE Technology. Between 2005 and 2012 he was working as researcher and senior researcher at Telecom-Bretagne, Barcelona Tech, and RWTH Aachen. During his stay in RWTH Aachen, he was acting as project manager for European and industrial projects on designing and prototyping cognitive radio solutions for wireless networks and LTE systems with first-class European universities and international companies such as ST Microelectronics, Microsoft, Toshiba, Huawei. Dr. Nasreddine has been actively participating in several European projects, international standardization bodies, and international conferences and workshops to develop new techniques for wireless systems such as cognitive radio, self-organizing networks, UMTS, LTE/LTE-Advanced, and femtocells. He has been also developing and instructing variety of courses and laboratories on telecommunication systems. Dr. Nasreddine received his PhD degree in March 2005 from the University of Rennes I and his bachelor of engineering in computer science and telecommunications in 2001 from the Lebanese university. His areas of expertise cover inventory management, network optimization and dimensioning solutions, and architectural solutions for a wide range of wireless technologies with focus on 4G and beyond. He is author of over 50 technical papers and owner of three industrial innovation reports.

Khurram Javed Khurram Javed is an academician by profession and is currently serving as Assistant Director, Riphah Institute of Systems Engineering (RISE) and Assistant Professor in the Faculty of Computing at Riphah International University. His areas of specialization are Wireless Communication, Networks & Information Security. He has been teaching Advance Computer Networking, Data Communication and Information Security related courses at under-graduate and graduate levels. Beside academic responsibilities, Khurram has been delivering as an Information Security consultant/Penetration Tester & Lead Instructor, Information Security Certification training, under the Professional Development Center at Riphah Institute of Systems Engineering (RISE). He is a Certified EC-Council Instructor (CEI), Certified Ethical Hacker (CEH), Computer Hacking Forensics Investigator (CHFI), EC-Council Certified Security Analyst (ECSA) and a Licensed Penetration Tester (LPT) from EC-Council Academy, Kuala Lumpur, Malaysia. He leads the Information Security Pentesting Team at RISE. His other training include Cisco Certified Academy Instructor (CCAI), Virtualization Security, Network Analysis and Forensics, Panda Gate Defender Integra & Performa, VoIP design, installation & configuration, CCNA 4.0 Discovery, FTTH technology and Creating an effective CSOC. Khurram is also a PhD Scholar, pursuing his research in the domain of Wireless Communication and Network Security. He is an active member of the Secure & Dependable Communication research group and has published work in international journals and conferences. Khurram also has professional memberships with EC-Council, IEEE, IEEE Computer Society, and IEEE Communication Society. He is also a member of Cisco Network Academy, ISOC (Internet Society) Pakistan & Malaysia Chapters, ACM Computer Science Teacher’s Association (CSTA, ACM) and Pakistan Information Security Association (PISA).

Luc Samson Luc Samson is a partner in a consulting firm that helps wireless carriers rapidly take advantage of new opportunities, design cost-effective networks and efficient operational processes, and accelerate acceptance and deployment of new services and solutions. Lucâ&#x20AC;&#x2122;s expertise lies in managing strategic initiatives in technology evolution, vendor selection, and solution deployment with a focus on 4G evolution and network sharing. He is currently involved in planning LTE deployment with carriers in North-America, and has extensive experience in successful network sharing programs. He is an active member of the Technology Advisory Group at Public Safety Canada on the LTE 700 MHz program. Prior to that, Luc was instrumental in helping Nortel and its customers around the globe, in different management and professional services roles. His 15+years of experience covers business planning, product & service planning, and network engineering for all major wireless technologies, including LTE, HSPA, GSM/GPRS, CDMA, EVDO, 802.11 and 802.16. Luc holds has a Master degree in applied sciences, he is the author of numerous technical papers, and he owns 2 patents. Luc speaks fluent French, English, and German.

Magdalena Nohrborg She has over 15 years of experience in training industry with different local & government organizations. Her areas of expertise are LTE, UMTS, IMS, WiMAX, GPRS and GSM. She has been working with Apis as Trainer from 2000-2003. And before working with Apis she worked with Ericson as Trainer where she has been giving training on fixed & mobile & datacom networks. Her greatest achievement is the inventor and developer of Master LTE Faster, which was adopted by 3GPP, (Master LTE Faster is a web-based learning platform for studying of 3GPP specifications). She has served the customers such as Ericsson, Nokia, NokiaSiemens, SonyEricsson, STEricsson, NSN, Vodafone Group, Telefonica and The Royal Technical Institute. The Average result on delivered courses of the academy is 5.4 of 6.

Muntaser Bdair For over 20 years, Mr. Bdair has been Information security, education and certification program, and information technology professional serving business and government clients in Middle East, USA, and Europe. In 2003, he co-founded IT Security Training and Solutions I(TS)2, a premier provider of Information security training, solutions, and consultancy company. He held several key positions at I(TS)2 including Sr. Security Consultant/Trainer, Academy Manager, VP of Professional Services, Chief Operation Officer, and recently SOC Advisor and Chairman Advisor. In 2011, Mr. Bdair founded IT Security Consulting & Training to provide premier Security Consulting and Training services around the MENA region. It is strategically aligned with IT and Security integrators to augment their delivery resources around MENA region. Mr. Bdair holds a Master of Science in Electrical and Computer Engineering, George Mason University in Virginia, USA. Mr. Muntaser Bdair is also an (ISC)2/BSI certified CISSP/ISO27001/ISO20000/ISO22301 trainer and has been delivering security awareness and training in the US, Saudi Arabia, and other countries of the Middle East.

Mohammad Arslan Abbasi Mohammad is a Wireless Telecoms Specialist with more than 14 years of experience on network engineering design, planning, and project management. He has successfully implemented several projects within budget, scope, time scales, and process limitations. He has a proven track record with extensive exposure and experience with the top-of-the-line wireless network products of leading vendors including ZyXel, Zhone, Alcatel, Agilent, and Nortel. His expertise covers technologies including: WiFi, Metro WiFi, WiMAX, LTE, FTTx, GEPON, and DSL. Mohammad has been working in various fields of Telecom since 1998 and carries a degree in Electronics Engineering.

Sameer Azzam Mr. Azzam has over than 14 years of experience in the Telecommunications industry out of which 10 years in Fraud & Revenue Assurance. His areas of expertise consist of identifying quality risks to revenue streams, best practices in evidence gathering procedure and liaise with various internal and external sources ensuring prompt and effective resolution of Fraud / Revenue Assurance issues. Mr. Azzam has actually established multiple Revenue assurance departments at different major operators including Zain and Umniah. Mr. Azzam achieved multiple certifications including: Certified Fraud Telco Officer, Certified Master of Revenue Assurance Management from GRAPA Academy. Mr. Azzam has been attached to multiple organizations and companies within and outside of the Middle East.

Stewart White Stewart is a regulatory lawyer by background with more than 30 years of experience. He has worked in many jurisdictions in developed and developing countries advising both the public and private sectors in fixed, mobile and satellite. He was the founding Group Public Policy Director of Vodafone Group plc (where he was known as Vodafone’s “Foreign Minister”), and has been a director of many Vodafone operating companies and more recently a director of Etisalat’s Nigerian operation. He was the lead legal advisor on a number of World Bank projects in the Middle East including the privatisations of operators and creation of regulatory authorities in Jordan, Palestine and Oman. He was an advisor to the Australian Government regarding the creation of the NBN, including separation undertakings of Telstra, and other NGN related projects including in Kuwait and Qatar. He has been an expert to the European Commission, an advisor to four Secretaries General of the ITU, and was Head of Telecoms for KPMG in Middle East and South Asia between 2010 and 2012. He founded Akhet Consulting in June 2012 and is resident in the UAE.

Wallace L. Allen Wallace has over 40 years of experience in the Telecom Industry. His areas of expertise consist of I&R, Cable Splicing, Test Desk Technician, Mechanized Loop Tester, CAT 5e & 6 cabling/Basic VoIP and Acting RSB Foremen. He has also been instructor for both I&R, Cable (copper and fiber) Splicing, Copper and OSP design, ADSL installation and repair, Cable TV (Tripleplay), as well as a Technical Advisor/Trainer and Quality (ISO/9000) Control person for both Outside Plants and in the Central Office. Wallace has also experience in training of Test and Turnup, Phone Systems PBX design & deployment, VoIP, Communication & Networking Design, and MAC’s. Wallace has been attached with many organizations and companies within and outside United States.

Wireline Track OSP - Fiber Optic Track Outside Plant Telecommunication Standards and Practices GPON/FTTx Technology Advance Technology Training on GPON-FTTx Fiber Optic Network Management Essentials Importance of IP in Converged Networks Outside Plant Designer OSP/ISP Combo Engineer Transmission Systems Comprehensive Overview

CODE WLI-OSP-OF-I-401

Outside Plant Telecommunication Standards and Practices

LOCATION Dubai/Beirut FEE/PARTICIPANT 2343 USD

Course Introduction This training course is designed to help participants learn outside plant practices comprehensively including understanding the fiber optic language and specialized Jargon, fiber optic application networks and related transmission systems and components. Participants shall also learn technical details of optical fiber splicing techniques, connectors, and related testing processes. In addition, participants shall be able to understand outside plant FTTH design and installation considerations and practices.

Course Objective & Key Benefits • Understand what is Fiber optics and realized its Jargon • Learn Fiber Optic Application Networks and Network Components • Learn the Fiber optic Cables Types and Construction Basics • Understand the procedure of splicing, connector types, and testing • Learn and Practice Fiber Optic Network Design Recommendation • Learn and Practice Fiber Optic Network Installation Recommendations

Course Outline Day 1: • OSP Basics A.

Introduction Which Fiber Optics?

OSP, Fiber Optic Jargon

OSP, Basic Applications and Transmission Systems

Fiber Optic Transmission Systems and Components

Day 2: • OSP Technical Details A.

OSP, Optical Fiber

Optic Fiber Cable

OSP, Splices and Connectors

OSP Testing

• OSP Design and Installation A. B.

Prerequisites Basic Knowledge and understanding of Fiber Optics

Day 3: OSP, Network Design OSP, Installation

C. Fiber to the Home/FTTH

Who Should Attend Optical Fiber and OSP Engineers/ Technicians/ Designers & Planners/ Implementation and Deployment Technicians/ Managers/ Project team members

CODE WLI-OSP-OF-I-402 LOCATION Dubai/Beirut

GPON/FTTx Technology

FEE/PARTICIPANT 2199 USD

Course Introduction This technology course on GPON/FTTx is designed for technology professional, engineers, technologists, network planners, and telecommunications experts, involved in the design of advanced data-centric telecommunications networks. The GPON/FTTx course will provide in-depth knowledge of the principles and applications of gigabit passive optical networking as well as Fiber-to-the-X (FTTx) applications, associated equipment, deployment scenarios, and roles and robustness within a larger transmission network.

Course Outline • What is the Access Network? • What is FTTx? • What is PON? • GPON Facts and Definitions • QoS implementation in GPON • GPON Frame Format • Reference configuration for GPON

Upon successfully completing the course, the participants will have gained a thorough understanding of: • Fiber-based Systems • Passive Optical Networking • Trends in Optical Transmissions • Deployment Techniques in GPON/FTTX Systems

• ONU’s Auto Discovery feature • Protection Switching • Reliability using Error Correction • Handling Privacy in GPON • Optical Splitter & associated losses • Power Budget • BW calculations • Multi Services configuration over GPON • OMCI • Next Generation PONs • WDM introduction in perspective of PON • Use of Test Instruments to measure losses • Summary Discussion • Feedback & MCQ test

Prerequisites Knowledge of Fiber, Basic Networking and Access Networks. Minimum Education level is EE undergraduate.

CODE WLI-OSP-OF-A-407

Advanced Technology Training on GPON-FTTx

LOCATION Dubai/Beirut FEE/PARTICIPANT 2199 USD

Course Introduction Telecom requirements of home/corporate users have acquired new heights & dimensions as they are not limited to legacy telephone, fax, and limited internet services provided previously by technologies like ISDN, PSTN etc. Now last mile users have extended their requirement boundaries and expect a dedicated fiber or equivalent BW capable media at local premises (whether rural or urban) to accommodate their multi service. Traffic requirements like Triple Play. Today’s service requirements are generally High Speed Internet, multiple VoIP lines, IP TV via servers, Satellite channels, & Video on Demand. PON has been found an excellent technology to fulfill above service requirements along with spare capacity for future applications like interactive gaming etc. PON is liked due to its simplicity, lower cost, easy to operate/maintain, scalability, reliability, and adaptability. These benefits make it more acceptable among operators and corporate sector who don’t like to get involve in complexities & economics of competitive access technologies. PONs are getting increased share in last mile market day by day. This course addresses almost all fundamentals of GPON with different ways of implementation along with their technical explanation. It also teaches planning and designing of FTTx as per service & environment requirements. This course will also provide learning of WDM due to the fact that all latest GPON technologies are based on wavelength division multiplexing.

Key Benefits Explore PON and fiber optics supplying great bandwidth& access to triple play services for end-users. This course not only provides comprehensive theoretical background but also practices for estimation of network BW requirements, fiber types, and power budget calculations for different ODN designs.

Course Outline

Day 1: • What is the Access Network? • What is FTTx? • What is PON? • Fiber Optic • GPON Cabling

Day 4: • Multi Services configuration over GPON • OMCI • IEEE based technologies for GPON • Next Generation PONs • Hybrid DWDM GPON • FTTH Network Cabling

Day 2: • GPON Facts and Definitions • GPON Frame Format • Qos implementation in GPON • Issues with Fiber • Issues with Fiber

Day 5: • OSP, Network Design • OSP, Installation • Use of Test Instruments in GPON

Day 3: • Reference Configuration for GPON • ONU’s Auto Discovery Feature • Protection Switching • Reliability using Error Correction • Handling Privacy in GPON • Optical Splitter Losses • Power Budget • BW Calculations

Prerequisites

Basic networking and familiarity with common telecom terms and concepts

Who Should Attend Engineers / Technicians / Marketing and Sales professionals / Designers & Planners / Fiber layout staff / Managers / Project team members

CODE WLI-OSP-OF-I-403

Fiber Optic Network Management Essentials

LOCATION Dubai/Beirut FEE/PARTICIPANT 1699 USD

Course Introduction This training course is designed to explain the principles of Fiber optic management. The course will introduce fiber optics as a transport medium providing a transmission overview, fiber types and connectors required, and what to be considered when working with fiber. This course shall teach students how to manage fiber optic networks from defining tasks to reporting, and documentation.

Course Outline • Overview of Physical Transport Technologies • Fiber Media A.

Optical Transmission Overview

Fiber Types and Connectors

C. Considerations in working with fiber • Technologies A.

SONET Overview

Drivers for SONET

C. Synchronous Digital Hierarchy D. DWDM (Dense Wavelength Division Multiplexing) • Fiber Network Monitoring A.

Fiber Cable Cuts

Locating Fiber Cable Faults

Monitoring Basics

• Fiber Systems Management A. Defining common management tasks B. Defining what needs to be documented C.

Collecting Input Data

Fiber Management Systems - Facts, Features and Fable

Prerequisites Basic understanding of Transport Technologies and Fiber optics

Who Should Attend Technical Engineers/ Technicians/ Product Manager & Engineers/ System Architects working with operators or similar service providers

CODE WLI-OSP-OF-A-404 LOCATION Dubai/Beirut

Outside Plant Designer

FEE/PARTICIPANT 1499 USD

Course Introduction This training course is designed to help participants have a feeling of the knowledge and principles that an Outside plant designer has to acquire. The course begins with an overview of outside plant design consideration and then moves into details. Participants shall learn the steps of designing a fiber optic starting from choosing the transmission equipment to designing the route and the network topology along with the types of cables to be utilized and their placement methods. Participants shall also be able to learn the procedures of project documentation and cost estimation

Course Objective & Key Benefits • Understand Outside Plant Standards • Learn the Outside Plant Design steps • Learn Types of Cables and their Placement Methods • Learn of the principles of Bonding, Grounding, and Protection • Understand the Right of Way (RoW) • Learn OSP Project Documentation Guidelines • Learn OSP Project Cost Estimation Guidelines

Course Outline • Outside Plant Principles • Outside Plant Networks A. Choosing Transmission Equipment B. OSP Route Design C. Long Distance and Outside Plant Cabling Infrastructure D. Outside Plant Cable E. OSP Underground and Direct Buried Methods F. OSP Aerial Design Methods G. Bonding, Grounding, and Protection H. OSP Right of Way (RoW) • Outside Plant Work A. OSP Documentation B. OSP Cost Estimation Procedure C. Emergency Planning Procedures

Prerequisites Basic Knowledge of fiber optics, Basic knowledge of Outside plant

Who Should Attend Outside Plant Engineers/ Technicians/ Designers & Planners/ Implementation and Deployment Technicians/ Managers / Project team members

CODE WLI-OSP-OF-I-405

Importance of IP in Converged Networks

LOCATION Dubai/Beirut FEE/PARTICIPANT 1099 USD

Course Introduction This course is designed to help participants understand the importance of the Internet Protocol for convergence Networks. Participants shall learn the fundamentals for network Convergence, including history, standards, and migration to single networks. Participants shall also learn the principles of IP Networking and Security; in addition, participants shall learn the IP- converged Next Generation Network Characteristics, Architecture, requirements and services.

Course Objective & Key Benefits • Understand Converged Network Principles • Understand IP Routing basics • Understand IP Security basics • Understand the Characteristics of IP Converged Networks- NGN • Explore the IP Converged Network Architecture

Course Outline • Introduction to Converged Networks • IP Networking A.

IP Routing

Networking Security

• IP Converged Networks A.

Converged IP Networks Characteristics

NGN- A Converged Network

IP Converged Architecture –NGN

Requirements of Convergence

Technologies of Convergence

Convergence Services

Prerequisites Basic understanding of IP, basic understanding of Networking

Who Should Attend Engineers / Designers & Planners / Implementation and Deployment Technicians / Managers

CODE WLI-OSP-OF-A-406 LOCATION Dubai/Beirut

OSP/ISP Combo- Engineer

FEE/PARTICIPANT 1499 USD

Course Introduction This training course is designed to help participants learn Outside Plant and Inside Plant Practices comprehensively. The course shall provide an introduction to fiber optics to help participants understand the jargon, the types of Optical Fiber, and the Fiber cable types for OSP and ISP. Participants shall understand the standard safety guidelines of an OSP/ISP working personnel and surroundings and the standard toolkit required for Installations. In addition, participants shall be able to understand installation practices including project planning and the followed Testing considerations.

Course Objective & Key Benefits • Understand what is Fiber optics and realize its Jargon • Learn the Fiber optic Cables Types and Construction Basics • Learn the optical fiber workplace Safety Measures • Understand the procedure of splicing, connector types, and testing • Understand Fiber Optic project Planning and management considerations • Understand the Fiber Optic Testing Consideration

Course Outline • OSP/ISP Fiber Basics A. Introduction Which Fiber Optics? B. OSP/ISP, Fiber Optic Jargon C. Optical Fiber D. Fiber Cable Types E. Safety Considerations F. Fiber Toolkit • Fiber Optic Cable Installation Practices A. Planning Project Considerations B. Splices and Connectors C. OSP Testing

Prerequisites Basic Knowledge and understanding of Fiber Optics

Who Should Attend Engineers / Technicians / Designers & Planners / Implementation and Deployment Technicians / Managers / Project Team Members

CODE WLI-OSP-OF-B-408

Transmission Systems Comprehensive Overview

LOCATION Dubai/Beirut FEE/PARTICIPANT 1599 USD

Course Introduction This training course is designed to be a complete overview of the technologies used for transmission within many telecommunications networks. It looks at PDH, SONET, SDH, WDM and DWDM to provide a complete overview of the networks and their capabilities. Attendees will be able to understand the transmission systems and their respective applications comprehensively and learn the procedures of planning and deployments options.

Course Objective & Key Benefits • Comprehend Technologies deployed with Networks on a Global scale • Understand SDH, PDH, and the Evolution to WDM • Comprehend the Multiplexing Process • Understand planning and deployment procedures • Comprehend Technology Related Network Management Issues

Course Outline I. Introduction to PDH II. Introduction to SDH, SONET & WDM III. Multiplexing and Pointers IV. Equipment & Deployment Issues V. SDH, SONET & WDM Standards VII. Network Management Issues

Prerequisites Basic Knowledge and understanding of Fiber Optics

Who Should Attend Network Engineers involved with planning and implementing Technical sales specialists interested in a Transmission Project Managers and team members

Wireline Track Ethernet Track Outside Plant Telecommunication Standards and Practices Carrier Ethernet A-Z Metro Ethernet Technologies Importance of IP in Converged Networks OSP/ISP Combo Engineer

CODE WLI-OSP-E-I-501

Outside Plant Telecommunication Standards and Practices

LOCATION Dubai/Beirut FEE/PARTICIPANT 2343 USD

Course Outline Day 1: • OSP Basics A.

Introduction Which Fiber Optics?

OSP, Fiber Optic Jargon

OSP, Basic Applications and Transmission Systems

Fiber Optic Transmission Systems and Components

Day 2: • OSP Technical Details A.

OSP, Optical Fiber

Optic Fiber Cable

OSP, Splices and Connectors

OSP Testing

• OSP Design and Installation A. B.

OSP, Network Design OSP, Installation

C. Fiber to the Home/FTTH

Prerequisites Basic Knowledge and understanding of Fiber Optics

Day 3:

Who Should Attend Optical Fiber and OSP Engineers/ Technicians/ Designers & Planners/ Implementation and Deployment Technicians/ Managers/ Project team members

CODE WLI-OSP-E-I-502 LOCATION Dubai/Beirut

Carrier Ethernet A-Z

FEE/PARTICIPANT 1199 USD

Course Introduction This training course is designed to provide a comprehensive overview of Carrier Ethernet from a services perspective. Attendees shall expect going beyond simple service definitions to learn how to apply Carrier Ethernet concepts and related technologies for transport and access, to define unique differentiated services as well as how to specify products that can deliver those services. This course combines lecture, interactive analysis and practical exercises to provide a thorough coverage of Carrier Ethernet Technical Material.

Course Objective & Key Benefits • Understand Carrier Ethernet Concepts • Understand Metro Ethernet Forum definitions • Apply Carrier Ethernet Concepts and related technologies for transport and access • Plan and define differentiated services and specify relative delivery products

Course Outline • Carrier Ethernet & the MEF • Carrier Ethernet Motivations • Carrier Ethernet Services • Carrier Ethernet Interfaces • Transporting Carrier Ethernet Services • Carrier Ethernet Access Technologies • Carrier Ethernet Applications

Prerequisites Basic Knowledge and understanding of Ethernet

Who Should Attend Engineers/ Technicians/ Designers & Planners/ Implementation and Deployment Technicians/ Managers/ Project Team Members

CODE WLI-OSP-E-I-503 LOCATION Dubai/Beirut

Metro Ethernet Technologies

FEE/PARTICIPANT 1199 USD

Course Introduction This training course is designed to cover concepts and technologies behind Metro Ethernet including Layer 2 virtual private network (VPN), Ethernet deployment solutions, Ethernet Relay Service (ERS), Ethernet Wire Service (EWS), Ethernet Multipoint Service (EMS), Layer 2 VPNs and combination single and distributed provider edge solutions.

Course Objective & Key Benefits • Understand the significance of Metro Ethernet in the market • Learn how to describe, plan, and configure the metro Ethernet deployments • Understand the Mechanisms of quality of service and security over metro Ethernet networks • Understand delivery mechanisms over MPLS and provider backbone transports

Course Outline • Metro Ethernet Basics • Carrier Ethernet Services • Overview of Metro Ethernet • Metro Ethernet Transport Methods • Metro Ethernet Network Architecture • Metro Ethernet Technology and Operations

Prerequisites Basic Knowledge and understanding of Ethernet

Who Should Attend Engineers/ Technicians/ Designers & Planners/ Implementation and Deployment Technicians/ Managers/ Project Team Members

CODE WLI-OSP-E-I-504

Importance of IP in Converged Networks

LOCATION Dubai/Beirut FEE/PARTICIPANT 1099 USD

Course Outline • Introduction to Converged Networks • IP Networking A.

IP Routing

Networking Security

• IP Converged Networks A.

Converged IP Networks Characteristics

NGN- A Converged Network

IP Converged Architecture –NGN

Requirements of Convergence

Technologies of Convergence

Convergence Services

Prerequisites Basic understanding of IP, basic understanding of Networking

Who Should Attend Engineers / Designers & Planners / Implementation and Deployment Technicians / Managers

CODE WLI-OSP-E-A-505 LOCATION Dubai/Beirut

OSP/ISP Combo- Engineer

FEE/PARTICIPANT 1599 USD

Prerequisites Basic Knowledge and understanding of Fiber Optics

Who Should Attend Engineers / Technicians / Designers & Planners / Implementation and Deployment Technicians / Managers / Project Team Members

Wireline Track ISP Track Data Center Standards and Design Introduction to MPLS Inside Plant Standards and Practices Network Management System: OPERATION & INTEGRATION Cloud Computing Introduction and Designing Importance of IP in Converged Networks OSP/ISP Combo Engineer

CODE WLI-ISP-I-602 LOCATION Dubai/Beirut

Data Center Standards and Designing

FEE/PARTICIPANT 1499 USD

Course Introduction This Course is designed to teach participants the principles of Data Center design and planning. Participants shall be introduced to the standards of Data Center equipment, functions, and considerations for internal environment, cabinets, and power. Participants will also learn the principles of cable management for a data center, from the choice of cables, topologies, to the planning of Future growth. This is a must-attend course for all delegates interested in learning Data Center Design comprehensively.

Course Objective & Key Benefits • Understand what is Data Centers • Learn the Data Center Standards • Understand and apply the Principles of Data Center Design • Learn data center requirements for power and cooling • Learn the Cable management principles and standard procedures

Course Outline • Data Center Introduction A. Data Center Importance and Causes for Downtime B. Data Center Standards and Best Practices C. Building Construction D. Raised Floor/suspended Ceiling E. Power Infrastructure F. Electro Magnetic Fields • Data Center Design Considerations A. Cooling Infrastructure B. Light C. Designing a Scalable Network Infrastructure D. Operational Security and Safety Practices E. Labeling F. Documentation G. Cleaning H. MTBF/MTTR I.

Fire Suppression

Data Center Monitoring

Prerequisites Basic understanding of Data Centers

Who Should Attend Engineers/ Technicians/ Designers & Planners/ Implementation and Deployment Technicians/ Managers/ Project Team Members

CODE WLI-ISP-B-607 LOCATION Dubai/Beirut

Introduction to MPLS

FEE/PARTICIPANT 1399 USD

Course Introduction This training course is designed to provide attendees with an in-depth working knowledge of MPLS. Throughout the course, the attendees will be able to understand the fundamentals and characteristics of MPLS passing by traffic engineering to delivering reliability and quality assurance practices. Attendees will also be able address the transition to optical carrier Ethernet. This course is a must attend training as it provides a detailed overview for infrastructure network engineers who seek to plan and implement the new generation of networks.

Course Objective & Key Benefits • Understand and describe the basic functions of MPLS • Understand Traffic Engineering over MPLS • Comprehend MPLS Quality of Service Practices • Understand MPLS Reliability Establishment • Understand the transition to Optical Ethernet

Course Outline I. MPLS Basics II. MLPS Traffic Engineering III. Delivering Quality in Practice IV. Delivering Reliability V. Transition to Optical Carrier Ethernet

Prerequisites Understanding of IP

Who Should Attend Managers / Network Designers & Planners / Network Integration & Operations Engineers

CODE WLI-ISP-I-601 LOCATION Dubai/Beirut

Inside Plant Standards and Practices

FEE/PARTICIPANT 1499 USD

Course Introduction This training course is designed to help participants learn Inside plant standards and practices comprehensively including understanding the fiber optic language and specialized Jargon, fiber optic cable specifications and structured cabling systems. Participants shall also learn the transmission characteristics and the safety measures to be practiced during fiber installations. In addition, participants shall be able to understand inside plant installation practices including project planning and followed Testing considerations.

Course Objective & Key Benefits • Understand what is Fiber optics and realized its Jargon • Learn the Fiber optic Cables Types and Construction Basics • Learn the optical fiber workplace Safety Measures • Learn Cabling Practice Considerations • Understand Planning Considerations of ISP installation projects • Understand the Fiber Optic Testing Considerations

Course Outline • Fiber Basics A. Introduction Which Fiber Optics? B. ISP, Fiber Optic Jargon • ISP Technical Details A. Optical Fiber B. ISP,Fiber Optic Cable C. Transmission Characteristics D. Safety Considerations • Fiber Optic Cable Installation Practices A. Cabling Practice Considerations B. Planning Project Considerations C. Fiber Optic Testing Considerations D. Hands-on Practice Sessions

Prerequisites Basic Knowledge and understanding of Fiber Optics

Who Should Attend Engineers / Technicians / Designers & Planners / Implementation and Deployment Technicians / Managers / Project Team Members

CODE WLI-ISP-I-603

Network Management System: Operation & Integration

LOCATION Dubai/Beirut FEE/PARTICIPANT 1499 USD

Course Introduction This Course is designed to help participants understand how Network Management Systems (NMS) are used to maintain the foundation of today’s corporations’ and government IT. Participants shall be able to understand and describe the 18 facets of the modern day NMS and its operations as well as discuss in depth the most common facets of: fault/monitoring, performance management and historical reporting, as well as configuration management and network governance. This course shall also describe the modern day challenges to the security and proper function of NMS, the 7 diverse approaches and their respective vendors, as well as the common standards encountered in the NMS space. NMS ensures the sound foundation of IT. Without NMS the modern network and everything that runs across it, from cloud services to distributed applications, would not be possible.

Course Objective & Key Benefits • Understand the need for NMS and how to be successful in the real world • Why NMS is the foundation of application and system management systems and approaches and is being required even more with the advent of the cloud. • Know the 18 facets of NMS and their role/importance within an organization • Sketch the modern day NMS Architecture: components, vendors, and protocols • Learn NMS: Organizational Structures, Business Processes, Knowledge Management, and Tool Architectures • Learn common NMS Protocols and Standards and real world adoption and success rates • Understand the top 8 NMS Issues and Security Threats and their Respective Solutions • Learn about real world deployments of Network Management in Fortune 500 Companies and large Government institutions

Course Outline • Introduction to Network Management System (NMS) A. What is the modern, end-to-end NMS solution: B. Why Use NMS: the evolution of Network Management: past, present, and future C. How does NMS compare to systems and application management D. Today’s seven approaches to creating NMS within: companies, governments, and the military: E. Today’s 18 most common categories of NMS: • NMS Strategies found in the “real world” A. NMS industry Landscape (mostly FCAPS) B. NMS Customer Application of NMS (mostly ITIL/COBIT) C. Vendors of NMS • NMS Tactics in the “real world” A. Common Integration and Access Methods for Network Management B. Common Alternative Network Management Standards C. The TOP 11 challenges in NMS Today D. Real World Fortune 500 and Large Government Examples

Prerequisites Basic Understanding of Networking

Who Should Attend Engineers/ Technicians/Network Designers & Planners/ Design & Deployment Engineers/ Network Integration & Operations Engineers

CODE WLI-ISP-B-604

Cloud Computing Introduction and Designing

LOCATION Dubai/Beirut FEE/PARTICIPANT 1299 USD

Course Introduction This training course is designed to define Cloud Computing and help participants understand the concepts and the technologies required to work effectively with the cloud. Participants will be able to determine the types of cloud, and learn how to plan and implement a custom strategy to adopt the cloud.

Course Objective & Key Benefits • Understand Cloud computing essentials • Learn the key drivers behind cloud computing • Learn the deployment models of the cloud • Learn the types of Public cloud Computing • Learn to plan and Implement a cloud adoption strategy

Course Outline • Introduction to Cloud Computing A. What is Cloud Computing B. Key Drivers of Cloud Computing C. Cloud Computing Barriers D. Types of Public Cloud Computing E. Platform as a Service (PaaS) F. Software as a Service (SaaS) G. Infrastructure as a Service (IaaS) H. Migrating to the Cloud Considerations

Prerequisites Basic Knowledge of Internet, Understanding of web application background, and a basic understanding of programming would be helpful

Who Should Attend Anyone seeking to learn how to exploit the benefits of Cloud computing

CODE WLI-ISP-I-605

Importance of IP in Converged Networks

LOCATION Dubai/Beirut FEE/PARTICIPANT 1099 USD

Course Outline • Introduction to Converged Networks • IP Networking A.

IP Routing

Networking Security

• IP Converged Networks A.

Converged IP Networks Characteristics

NGN- A Converged Network

IP Converged Architecture –NGN

Requirements of Convergence

Technologies of Convergence

Convergence Services

Prerequisites Basic understanding of IP, basic understanding of Networking

Who Should Attend Engineers / Designers & Planners / Implementation and Deployment Technicians / Managers

CODE WLI-ISP-A-606 LOCATION Dubai/Beirut

OSP/ISP Combo- Engineer

FEE/PARTICIPANT 1499 USD

Prerequisites Basic Knowledge and understanding of Fiber Optics

Who Should Attend Engineers / Technicians / Designers & Planners / Implementation and Deployment Technicians / Managers / Project Team Members

Wireless Track LTE Specialization Track LTE Fundamentals and Interworking LTE Network Designing and Planning LTE Air Interface Training LTE Access and Core Network Wireless Mesh Networking

CODE WLE-LTE-B-101 LOCATION Dubai/Beirut

LTE Fundamentals and Interworking

FEE/PARTICIPANT 1499 USD

Course Introduction This Course is designed to give an introduction to the Long Term Evolution – LTE system and its Interworking with other technologies. This course helps participants understand the line of evolution of mobile systems due to the data explosion and the role of LTE to provide for the data explosion foreseen in the market. This course continues to explain LTE by describing the network architecture and technologies that were introduced with LTE to meet the performance parameters suitable for delay-sensitive real-time applications and services. After describing the characteristics of the LTE system, this course shall help participants understand the procedures of interworking between LTE and prior 2G/3G systems to ensure backward compatibility. The building blocks that support interworking are discussed in detail.

Course Objective & Key Benefits • Describe the features and Benefits of LTE • Identify LTE Network Components and Describe respective functions • Understand LTE Air Interface Methods • Understand and sketch the LTE Architecture with respective interfaces • Understand the LTE-2G/3G Interworking requirement • Understand Fiber Optic project Planning and management considerations • Understand the Fiber Optic Testing Consideration

Course Outline • LTE Overview A. Technology & Business Drivers B. Spectrum Overview C. Ecosystem & State of Deployments D. LTE Architecture Overview • LTE Architecture, Procedures & Protocols E. LTE Air Interface F. LTE System Architecture & Protocols G. LTE Basic Procedures H. Self-Organizing Networks (SON) I. QoS in LTE • LTE Planning, Deployment & Interworking A. LTE Network Planning B. LTE Deployment Scenarios C. LTE Network Sharing D. Voice Services E. 2G/3G Interworking F. LTE Roaming

Prerequisites Knowledge of 2G/3G Basic Understanding of LTE

Who Should Attend Engineers/ Technicians /Network Designers & Planners/ Design & Deployment Engineers/ Network Integration & Operations Engineers

CODE WLE-LTE-A-102 LOCATION Dubai/Beirut

LTE Network Designing & Planning

FEE/PARTICIPANT 1599 USD

Course Introduction This Course is designed to provide detailed knowledge and understanding on Network Designing and planning principles for Long Term Evolution – LTE system. This course helps participants understand the planning processes for LTE including Network Dimensioning, Coverage, Capacity, Traffic Density Estimations, and Frequency planning. Participants will be able to realize via selective exercises the impact of selections on the network performance, and through the process the participant shall learn the techniques to optimize network design and planning to optimize performance.

Course Objective & Key Benefits • Describe the features and Benefits of LTE • Understand Network Design and planning Principles • Understand the Traffic Requirements and QOS of LTE • Understand the Propagation Requirements of LTE • Understand Difference in Antennas • Learn optimized Antenna configuration procedures • Learn Frequency characteristics and Respective Coverage Requirements • Learn Site Selection Procedures for LTE

Course Outline A. LTE Network Design and planning B. LTE Propagation Requirements C. LTE Considerations for Antennas D. LTE Coverage Design and Planning Principles E. LTE Capacity planning principles F. LTE Site Selection Procedure G. Traffic Conditions of LTE H. LTE Radio Network Design I. Mobile Network Evolution Line J. RAN Configuration and Optimization Considerations

Prerequisites Knowledge of 2G/3G Basic Understanding of LTE

Who Should Attend Engineers / Technicians /Network Designers & Planners / Design & Deployment Engineers/ Network Integration & Operations Engineers/ Research and Development personnel

CODE WLE-LTE-B-103 LOCATION Dubai/Beirut

LTE Air Interface Training

FEE/PARTICIPANT 1599 USD

Course Introduction This training course is designed to cover the structure and operation of the LTE radio access network. Throughout the course, delegates shall realize the functions and procedures introduced with the evolved access network that is planned with a flat IP-Based Architecture.

Course Objective & Key Benefits • Understand LTE Architecture Fundamentals • Understand Radio Interface Fundamentals • Comprehend the basics of the LTE User Equipment • Learn LTE Supporting Protocols and Technologies • Comprehend the LTE Evolved Network

Course Outline • LTE Overview • Evolved Radio Access Network Overview • Radio Interface Fundamentals • User Equipment Tx/Rx • Physical Principles and Procedures • Non-Access Stratum • S1 Interface • X2 Interface • Supporting Protocols and Technologies • E-UTRAN Support for LTE

Prerequisites Understanding of UMTS Basic Knowledge of LTE

Who Should Attend Engineers/ Technicians/ Designers & Planners/ Implementation and Deployment Technicians/ Managers/ Project Team Members

CODE WLE-LTE-I-104 LOCATION Dubai/Beirut

LTE Access & Core Network

FEE/PARTICIPANT 1599 USD

Course Introduction The course will cover the interworking with legacy 3GPP and Non-3GPP networks. LTE, Long Term Evolution, is the trade name of the development work in 3GPP to satisfy the future vision of UMTS- higher bitrates, band-width efficiency and flexibility, as well as cost efficiency EPC, Evolved Packet core. The course covers the UMTS-EPS architecture with focus on LTE (evolved UTRAN, E-UTRAN). The downlink and uplink frame structure of E-UTRA is studied in detail. The physical layer, covering OFDM and DFT-spread OFDM (SC-FDMA), layer 2 including MAC with scheduling, resource management and HARQ, RLC with ARQ and PDCP handling ciphering as well as layer 3 RRC and NAS are also studied. The interoperability with other 3G UTRAN is covered, as well as the comparison with future 4G technologies. The new nodes, PDN-GW, Packet Data Network Gateway, S-GW, Serving Gateway and MME, Mobility Management Entity will be presented in details. Signaling procedures for a number of functions will be presented.

Course Objective & Key Benefits Give those working in the LTE and EPC area an understanding of the architecture and functions of the involved protocols. The attendee will be given a deep understanding of the air interface as well as several traffic cases.

Course Outline • 3GPP Core Network Evolution • Evolved Packet System Network Architecture • OFDM/OFDMA and SC-FDMA • L3 RRC and NAS and L2 MAC, RLC and PDCP protocols • L1, physical layer functions • Radio Mapping • Multi antenna techniques • Data rates and QoS • Attach and registration procedure • UE states and mobility • Policy and Charging Control, PCC • Signalling Procedures • Interworking with 3GPP, IP-access • Interworking with Non-3GPP, IP-access • A look into future releases

Prerequisites Basic experience of mobile networks is an advantage but not compulsory

CODE WLE-LTE-I-105 LOCATION Dubai/Beirut

Wireless Mesh Networking

FEE/PARTICIPANT 1599 USD

Course Introduction This training course is designed to help participants learn Wireless Mesh Networking principles including understanding the structure, challenges and design issues of Wireless Mesh Networking and Multi-Radio WMNs. The participants shall learn the principles of IEEE 802.11 wireless mesh networks including protocols, applications, and standards and IEEE 802.16 WIMAX mesh mode characteristics. The course includes spectrum management principles and techniques to increase efficiencies.

Course Objective & Key Benefits • Understand the background of Wireless Mesh Networks • Learn IEEE 802.11 – based Wireless Mesh Network principles • Learn IEEE 802.11 Wireless Mesh Network protocols • Understand IEEE 802.11 Wireless Mesh Network Characteristics and Applications • Learn the IEEE 802.11 Wireless Mesh Network Standards • Learn IEEE 802.16 – based WiMAX Mesh Network principles

Course Outline • Wireless Mesh Network Principles • IEEE-802.11 Mesh Networks A. IEEE Standards of Wireless LAN Mesh Networks B. WMN - Multimedia Applications C. WMN Characteristics D. WMN - Medium Access Control E. WMN Protocols • IEEE-802.16 Mesh Networks A. WiMAX Mesh Networks B. Spectrum Management

Prerequisites Basic Knowledge of wireless networks

Who Should Attend Engineers / Technicians / Designers & Planners / Implementation and Deployment Technicians / Managers / Project Team Members

Wireless Track Wireless Specialization Track Wireless Network Engineering Wireless Network Design Professional Wireless Technology Specialist Wireless Mesh Networking Wireless Network Security Professional

CODE WLE-SP-B-201 LOCATION Dubai/Beirut

Wireless Network Engineering

FEE/PARTICIPANT 1999 USD

Course Introduction This course is designed to help participants understand the Wireless Engineering principles. Throughout the course, participants will learn an overview of wireless networks including, standards, evolution and prospects. Radio frequency principles, design requirements, and deployment consideration. Participants will also learn the types of Wireless Networks, relevant standards, and performance measures. In addition, participants will learn wireless network considerations including link optimizations, topologies, and security consideration.

Course Objective & Key Benefits • Understand wireless network background • Understand the Fundamentals, design, and deployment considerations of RF • Learn the types of Wireless Networks and their respective characteristics • Explore Wireless Link Optimization techniques • Explore Wireless Network Topologies • Understand the Wireless security considerations

Course Outline • Wireless Networks A. Wireless Network Introduction B. Radio Frequency Basics C. RF Design D. RF Deployments • Types of Wireless Networks A. Wireless Local Area Networks B. Wireless Personal Area Networks C. Wireless Metropolitan Area Networks D. Wireless Wide Area Networks • Wireless Network Considerations A. WirelessLink Optimization B. Wireless Network Topologies C. Security Considerations• X2 Interface • Supporting Protocols and Technologies

Prerequisites Basic understanding of wireless, radio communications and IP

• E-UTRAN Support for LTE

Who Should Attend Engineers/ Technicians/ Designers & Planners/ Implementation and Deployment Technicians/ Managers/ Project Team Members

CODE WLE-SP-I-202 LOCATION Dubai/Beirut

Wireless Network Design Professional

FEE/PARTICIPANT 2199 USD

Course Introduction This course is designed to help participants understand the Wireless network design principles. Throughout the course, participants will learn an overview of wireless networks including, standards, evolution and prospects. Participants will learn the principles of topology and digital terrain studies, path loss calculations, site survey processes, and traffic and link budget calculations. The course will also include case study with design considerations.

Course Objective & Key Benefits • Understand wireless network background • Understand and Read Topology and digital terrain maps • Learn the processes of site survey • Understand the principles of link budget calculations • Explore Design considerations for WiFi and WiMAX

Course Outline • Wireless Networks A.

Wireless Network Introduction

• Network Design & Interconnect Studies A.

Design Essentials

Topography and Digital Terrain Studies

Path Calculations

Site Survey Process

Intra-system Frequency Planning

Indoor Distribution Systems

G. Wireless Traffic Calculation H. Link Budget • Network Designing Case Study

Prerequisites Basic understanding of wireless, radio communications and IP

Who Should Attend Engineers/ Technicians/ Designers & Planners/ Implementation and Deployment Technicians/ Managers/ Project Team Members

CODE WLE-SP-A-203 LOCATION Dubai/Beirut

Wireless Technology Specialist

FEE/PARTICIPANT 2399 USD

Course Introduction This course is designed to help participants understand the Wireless Network principles. Throughout the course, participants will learn an overview of wireless networks including, standards, evolution and prospects, Radio frequency principles, Antennas, and topology consideration. Participants will learn wireless network considerations including link optimizations, topologies, and security consideration. In addition, participants shall learn of performing site surveys.

Course Objective & Key Benefits • Understand wireless network background • Understand the RF Fundamentals • Explore Wireless Link Optimization techniques • Explore Wireless Network Topologies • Understand the Wireless security considerations • Explore Site Survey PrincipleX

Course Outline • Wireless Networks A.

Wireless Network Introduction

Radio Frequency Basics

Antennas and Cabling

Physical Layers and Topologies

• Wireless Network Considerations A.

Wireless Link Optimization

Wireless Network Topologies

Security Considerations

• Site Surveys A.

Site Survey Tools

Performing Site Surveys

Troubleshooting

Prerequisites Basic understanding of wireless, radio communications and IP

Who Should Attend Engineers/ Technicians/ Designers & Planners/ Implementation and Deployment Technicians/ Managers/ Project Team Members

CODE WLE-SP-I-205 LOCATION Dubai/Beirut

Wireless Mesh Networking

FEE/PARTICIPANT 1599 USD

Prerequisites Basic Knowledge of wireless networks

Who Should Attend Engineers / Technicians / Designers & Planners / Implementation and Deployment Technicians / Managers / Project Team Members

CODE WLE-SP-I-204 LOCATION Dubai/Beirut

Wireless Network Security Professional

FEE/PARTICIPANT 1899 USD

Course Introduction This course is designed to help participants understand the Wireless network Security principles. Throughout the course, participants will learnthe types of attacks that wireless networks are subjected to and the security measures taken to lessen or stop such attacks. The course will covers the security types implemented in the network layers as well as the hardware and software tools used to enhance security including the AAA (Authentication, Authorization, and Accounting) systems, Analyzers, and Intrusion detection and prevention tools.

Course Objective & Key Benefits • Understand Wireless Network Background • Understand Security Principles • Learn the Hardware and Software Security Tools • Understand the AAA Security • Explore the Intrusion Detection and Prevention Tools

Course Outline • Wireless Networks • Wireless Network Security Principles A.

Wireless Network Layer Security

Physical Security

MAC Layer Security

Network Layer Security

E. Hardware and Software Security F.

AAA Security

Protocol Analyzers

H. Wireless Intrusion

Prerequisites Basic understanding of wireless, basic understanding of Wireless Network security

Who Should Attend Wireless Network Security Engineers / Designers & Planners / Implementation and Deployment Technicians / Managers

Wireless Track Alternative Wireless Technologies Track WiFi: Evolution of Opportunities 3G: An Advance Overview Design and Implementation of Machine to Machine Communications Implementation of Free Space Optics in Different Environments Wireless Mesh Networking

CODE WLE-ALWI-I-301 LOCATION Dubai/Beirut

WiFi: Evolution of Opportunities

FEE/PARTICIPANT 1999 USD

Course Introduction This course is designed to help participants understand the Wireless LAN technologies, applications, and standards. The course shall cover important topics such as protocol layers, quality of service, throughput, coverage, interoperability, interference, and security. Participants shall explore Basic RF theory propagation, link budget math, Troubleshooting, WLAN security foundations and site survey. This course includes Lab sessions for hands-on training.

Course Objective & Key Benefits • Understand the basic concepts of 802.11 • Understand the technical implementation of different types of Wireless LANs • Gain a general understanding of Wireless LANs systems coverage and capacity • Learn to select the most effective wireless LAN type from a wide assortment of recent and emerging standards • Examine an Independent assessment of competing wireless LAN technologies • Learn to perform a more efficient design and operational support of wireless LANs because of an understanding of wireless LAN protocol operations and frame structure

Course Outline Day 1: A.

Basic of Wireless Communications

Overview and Introduction of WiFi

RF Fundamentals

Advanced Physical Layer Concepts

WiFi Survey

Day 2: A.

WiFi Design

Coverage and Capacity

Voice of WiFi

WiFi Infrastructure Devices

E. Configuring WiFi Networks F.

Securing WiFi Networks

Troubleshooting WiFi Networks

Day 3: A.

communications and IP Networks. WiFi Lab Sessions

B. 3G Offloading C.

WiFi - 3G Interoperability

H. Wireless Intrusion

Prerequisites Knowledge of wireless Technology, Basic Knowledge of radio

Who Should Attend Engineers/ Technicians/ Designers & Planners/ Implementation and Deployment Technicians/ Managers/ Project Team Members

CODE WLE-ALWI-I-302 LOCATION Dubai/Beirut

3G: An Advanced Overview

FEE/PARTICIPANT 1299 USD

Course Introduction This training course is designed to give participants an advanced overview of the third Generation Mobile system (3G). Participants shall explore the network architecture – access and core networks with related functionalities, specifications, and concepts. In addition, participants shall learn the traffic considerations for the pre-paid and post-paid service systems as well as the details of the transport technologies utilized for a 3G network. In progress participants will explore the elements of the Operation Support Subsystem (OSS) related to management and service assurance. Finally participants will explore the basic considerations of designing and planning a 3G network along with backward compatibility assurance.

Course Objective & Key Benefits • Learn the Evolution Path of Mobile Communications • Identify 3G Network Components and Describe respective functions • Understand 3G Transport Technologies and Learn Selection and Design principles • Learn Operation Support System Components and Functions • Learn 3G Network Design and planning principles

Course Outline • Introduction to 3G • 3G Network Architecture • Traffic Considerations • 3G Transport Network • Operation Support Subsystem • 3G Network Design & Planning

Prerequisites Basic Understanding of Wireless Communications, Knowledge of 2G and Plus

Who Should Attend Engineers / Technicians /Network Designers & Planners / Design & Deployment Engineers/ Network Integration & Operations Engineers

CODE WLE-ALWI-A-303

Design and Implementation of Machine to Machine Communications

LOCATION Dubai/Beirut FEE/PARTICIPANT 1399 USD

Course Introduction This Course is designed to give participants an introduction to Machine-to-Machine communications from the design perspective and its requirements. Upon Completion of this course, participants shall be able to understand the process of design and optimization of M2M communications while taking into consideration various points including the use and application of the designed system.

Course Objective & Key Benefits • Understand M2M Technology • Understand the Scope of Market for M2M Technology • Understand the Communication Networks Upon which M2M data can be transferred • Learn M2M Design Structure and its Requirements • Learn M2M processes and necessary hardware and software requirements

Course Outline • What is M2M A.

M2M Communications Overview

What is Telemetry

C. IP and the Expansion of M2M Communication D.

M2M Challenges

• M2M in Core A.

M2M Business Sectors

M2M Deployment Stages

Networks for M2M Communications

• M2M Design and Implementation Considerations A.

Requirements of M2M Design

M2M Security Framework

Prerequisites Good Knowledge in Wireless Communications

Who Should Attend Technical Engineers/Designers & Planners/ Research and Development Personnel

CODE WLE-ALWI-I-305 LOCATION Dubai/Beirut

Wireless Mesh Networking

FEE/PARTICIPANT 1599 USD

Course Outline • Wireless Mesh Network Principles • IEEE-802.11 Mesh Networks A.

IEEE Standards of Wireless LAN Mesh Networks

WMN - Multimedia Applications

WMN Characteristics

WMN - Medium Access Control

WMN Protocols

• IEEE-802.16 Mesh Networks A.

WiMAX Mesh Networks

Spectrum Management

Prerequisites Basic Knowledge of wireless networks

Who Should Attend Engineers / Technicians / Designers & Planners / Implementation and Deployment Technicians / Managers / Project Team Members

CODE WLE-ALWI-I-304

Implementation of Free Space Optics in Different Environments

LOCATION Dubai/Beirut FEE/PARTICIPANT 1399 USD

Course Introduction This course is designed to help participants learn the principles of Free Space Optics (FSO) and the different environment in which FSOs are implemented. Participants will learn what are FSOs, how does FSOs work in addition to learning about similar solutions and understanding the comparisons and limitations. Participants shall also learn the Uses of Free Space Optics including their use in Cellular Networks, Enterprise Networks, in Backhauling as well as in the Last Mile.

Course Objective & Key Benefits • Learn the Basics of Free Space Optics (FSOs) • Compare FSOs to Similar Technologies • Explore how FSOs work • Explore the use of FSO in Cellular Networks • Explore the use of FSOs in Enterprise Networks • Understand the use of FSOs in Backhauling • Understand the use of FSOs in the Last Mile

Course Outline Day 1: • Basics of Free Space Optics • Comparison with Similar Solutions and Limitations • Free Space Optics • How Free Space Optics Work? Day 2: • Use of FSO in Cellular Networks • Use of FSO in Enterprise Network • Use of FSO in Backhauling • Use of FSO in Last Mile

Prerequisites Basic experience of Optical Communications

Who Should Attend Engineers / Technicians / Designers & Planners / Implementation and Deployment Technicians / Managers / Project Team Members

Network Security Track Certified Information Systems Security Professional (CISSP) Certified Ethical Hacker Information Security Managemnt System (ISMS) Lead Implementer Information Security Management System (ISMS) Lead Auditor

CODE NSE-CISSP-I-701

Certified Information Systems Security Professional (CISSP)

LOCATION UAE/Lebanon

Course Introduction

The 5-day CISSP CBK review seminar is the most comprehensive, complete review seminar discussing the entire information systems security common body of knowledge. The benefit of the review seminar is to help its attendees prepare for the CISSP examination. However, it also serves as a very good learning tool for concepts and topics, known as the Common Body of Knowledge (CBK), related to all aspects of information systems security.

FEE/PARTICIPANT 2199USD

This seminar is the first and the only program endorsed by (ISC)2 (the organization that created and manages the CISSP certification) to familiarize you with the CISSP different domains and is led by instructors that are authorized from the (ISC)2 who are subject matter experts in developing material and presentation. The seminar highlights topic areas that attendees should study for exam preparation, and it also includes discussion of some practice CISSP questions.

Target Audience • • •

Security professionals looking to extend their knowledge in security to cover all the domains which are part of the Security Common Body of Knowledge (CBK). Security Managers and Officers looking to validate their knowledge and achieve international recognition and certification. Anyone who is preparing for the CISSP certification

Course Objectives The following ten domains are covered in this course: • Security Management Practices • Security Architecture and Models • Access Control Systems & Methodology • Software Development Security • Operations Security • Physical Security • Cryptography • Telecommunications, Network, & Internet Security • Business Continuity Planning • Law, Investigations, & Ethics

•

Prerequisites IT Security C&T “Info Security Foundation” course or equivalent knowledge Experience working in the security field

CODE NSE-CEH-I-702 LOCATION Dubai/Beirut

Certified Ethical Hacker

FEE/PARTICIPANT 2499 USD

Course Introduction This class will immerse the students into an interactive environment where they will be shown how to scan, test, hack and secure their own systems. The lab intensive environment gives each student in-depth knowledge and practical experience with the current essential security systems. Students will begin by understanding how perimeter defences work and then will be taught to scan and attack their own networks without harming real network. Students then learn how intruders escalate privileges and what steps can be taken to secure a system. Students will also learn about Intrusion Detection, Policy Creation, Social Engineering, DDoS Attacks, Buffer Overflows and Virus Creation. When a student leaves this intensive 5-day class they will have hands on understanding and experience in Ethical Hacking. This course prepares you for EC-Council Certified Ethical Hacker exam 312-50.

Course Outline CEHv8 Curriculum consists of instructor-led training and self-study course material. The Instructor will provide the details of self-study course material to the students in beginning of the class. • Introduction to Ethical Hacking • Footprinting and Reconnaissance • Scanning Networks • Enumeration • System Hacking • Trojans and Backdoors • Viruses and Worms • Sniffers • Social Engineering • Denial of Service • Session Hijacking • Hacking Webservers • Hacking Web Applications • SQL Injection • Hacking Wireless Networks • Evading IDS, Firewalls and Honeypots • Buffer Overflows • Cryptography • Penetration Testing

Who Should Attend This course will significantly benefit security officers, auditors, security professionals, site administrators, and anyone who is concerned about the integrity of the network infrastructure.

CODE NSE-ISMS-I-703

Information Security Managemnt System (ISMS) Lead Implementer

LOCATION UAE/Lebanon

Course Introduction

Exceed customer and industry expectations with an internationally recognized information security management system (ISMS).

FEE/PARTICIPANT 2499USD

Our ISO/IEC 27001 Lead Implementer training course sets you apart as an expert in information security systems. Work with ISMS training experts to understand how to achieve ISO/IEC 27001 compliance and lead your organization towards accreditation. As lead implementer you will introduce the highest standards of data protection, and provide specialist support to security consultants and managers.

Target Audience

We recommend the course to those who are responsible for ISMS within their organization. The Lead Implementer Training Course is also designed to provide specialist support to security consultants and people with a good knowledge of ISO 27001 and ISO 27002

Course Objectives Upon completion, candidates will have knowledge on the following topics: • Understand ISMS implementation roles and responsibilities • How to define risks and impacts of data loss • To introduce ISO/IEC 27001 objectives, controls, policies and procedures • To deliver security awareness training • Understand the ISO/IEC 27001 certification process.

Course Benefits Both the objective and result of the course is the development of a skeleton ISMS, including key processes, policies and procedures which can be used the moment you step back into your office to start implementing an effective ISMS in your organization. The knowledge and skills imparted during this course will prove invaluable in improving and protecting your business. • In-house information security management expertise • Confidence in your own ISO/IEC 27001 management systems • A culture of security awareness across your business • Customer and industry confidence in your data protection

Prerequisites he course is designed for people who have a good understanding of ISO/IEC 27001:2005 and ISO 27002:2005 Information Security Management Systems, (attendance of Introduction to Information Security or the ISO/IEC 27001 Auditor/Lead Auditor course is recommended)

Who Should Attend RPeople responsible for information security People new to or planning an ISO/IEC 27001 ISMS Security managers and consultants

Information Security Management System (ISMS) Lead Auditor Course Introduction

Become a qualified leader in information security management and recognized by the International Register of Certified Auditors (IRCA) with our ISO/IEC 27001 Lead Auditor training course. You can train with ISO/IEC 27001 experts and gain the skills needed to complete information security management system audit (ISMS) to the highest level. This course will help you understand every stage of the certification and audit process. As a qualified ISO/IEC 27001 Lead Auditor you will support those working towards compliance, as well as managing and leading audit teams.

CODE NSE-ISMS-A-704 LOCATION UAE/Lebanon FEE/PARTICIPANT 2499USD

Target Audience

Those wishing to implement a formal Information Security Management System (ISMS) in accordance with ISO/IEC 27001: • Those wishing to learn about effective audit practices • Existing security auditors who wish to expand their auditing skills • Consultants who wish to provide advice on ISO/IEC 27001 systems certification • Security and Quality professionals

Course Objectives

Upon completion, candidates will have knowledge on the following topics: • The importance and scope of ISO/IEC 27001 information security • How to review security threats and vulnerabilities • How to build and audit every stage of an ISMS • To manage and lead an ISO/IEC 27001 audit team • To prove competency through examination • ISO 27001 auditing techniques • Managing and leading a ISO 27001 audit team • Interview techniques • Audit reporting • Comprehensive course manual including a copy of ISO 27001: 2005 Parts 1 and 2 • Formal Examination leading to BS7799/ISO 27001 Lead Auditor Qualification.

Course Benefits

Both the objective and result of the course is the development of a skeleton ISMS, including key processes, policies and procedures which can be used the moment you step back into your office to start implementing an effective ISMS in your organization. The knowledge and skills imparted during this course will prove invaluable in improving and protecting your business. • In-house information security management expertise • Confidence in your own ISO/IEC 27001 management systems • A culture of security awareness across your business • Customer and industry confidence in your data protection

Prerequisites Participants should have prior knowledge and understanding of the Information Security Management System ISMS ISO/ IEC 27001:2005. It is strongly recommended that participants have some understanding of auditing & Implementing principles around ISMS or another management system standard.

Who Should Attend People who want to implement an ISO/IEC 27001 ISMS People who want to learn about effective audit processes Existing auditors who want to up skill Security consultants and professionals.

Policy Regulatory and Spectrum Track Advanced Mobile Roaming Advanced Regulatory and Policy Insight Advanced Spectrum Overview Infrastructure Sharing: A Practical View Interconnection Regulation: An Advanced Overview

CODE PRS-REG-A-801 LOCATION UAE - Lebanon

Advanced Mobile Roaming

FEE/PARTICIPANT 0000USD

Course Introduction This training course is designed to provide in-depth knowledge about roaming principles and models. The course examines key subjects including; the roaming processes, building roaming relationships, and the commercial aspects of roaming. Moreover; the course examines important considerations including steering of roaming, testing processes, and initiatives. In the end the course would discuss Roaming in the Arab World case with state differences, challenges, and recommended best practices for development. This is a must attend reference course for professionals working in roaming and regulations be it regulatory authorities or operators.

Course Objective & Key Benefits • Understand mobile roaming in definition • Learn the mobile roaming process • Realize the considerations of mobile roaming relationships • Realize the commercial considerations of mobile roaming • Understand steering of roaming (SoR) and its use • Comprehend the process for roaming testing • Discuss the roaming case in the Arab World

Course Outline • • • • • • • •

Roaming Definition Roaming Process Building Roaming Relationships Roaming Commercial Considerations Steering of Roaming Roaming Testing Roaming Considerations and Initiatives Roaming in Arab Countries

Prerequisites Basic understanding of telecommunication networks Basic regulatory knowledge

Who Should Attend Roaming Specialists within Regulators or Governmental Departments Roaming Specialists within Incumbents, Operators and Service Providers Regulatory Specialists within Regulatory and Operators

CODE PRS-REG-I-802 LOCATION UAE / Lebanon

Infrastructure Sharing: A Practical View

FEE/PARTICIPANT 0000USD

Course Introduction This training course is designed to provide in-depth information about infrastructure sharing. The course examines key subjects including; infrastructure overview along with its regulatory placement and its business aspects. Furthermore, the course will examine the forms of infrastructure sharing and the keys to its success. Finally, the course will discuss regional case studies shedding light on the lessons learned from international cases.

Course Objective & Key Benefits • Develop an understanding about infrastructure sharing • Learn and discuss infrastructure sharing pros and cons • Comprehend the business aspects of infrastructure sharing • Develop skills on the regulatory issues relative to infrastructure sharing and comprehend the international best practices in this regard; • Understand the keys to infrastructure success and the relevant regulatory aspects

Course Outline • • • • • •

Infrastructure Sharing Overview Regulatory View Business Aspects of Infrastructure Sharing Forms of Infrastructure Sharing Infrastructure Sharing: Keys to Success Case Studies

Prerequisites Basic understanding of Telecommunication Networks Basic Regulatory and Policy Knowledge Basic Economic and Business Analysis Understanding

Who Should Attend Corporate executives and managers of policy makers and regulators Corporate executives and managers of operators

CODE PRS-REG-I-803

Interconnection Regulation: An Advanced Overview

LOCATION UAE / Lebanon FEE/PARTICIPANT 0000USD

Course Introduction This training course is designed to provide in-depth knowledge of interconnection. The course examines key subjects including; an overview of the market and services from wholesale and retail perspectives, interconnection charges definition, and network infrastructure access. Additionally, the course will address: cost modeling, numbering plans and portability, in addition to over the top (OTT) services. This is a must attend reference course for professionals working for operators, regulators and telecom service providers.

Course Objective & Key Benefits • Comprehend the Regulatory Principles of Interconnection • Understand the differences in Market Services • Learn Interconnection Costing Models • Realize Network Infrastructure Access Principles • Comprehend Number Plans and their Associated Regulatory requirements

Course Outline • • • • • • • •

Regulation of Interconnection Market and Services Defining Interconnection Charges Network Infrastructure Access Cost Modeling Principles Numbering Plans Number Portability Over the Top (OTT) Services

Prerequisites Basic understanding of Telecommunication Networks Basic Regulatory and Policy Knowledge Basic Economic and Business Analysis Understanding

Who Should Attend Regulatory Affairs Specialists within Regulators or Governmental Departments Business Affairs Specialists within Incumbents, Operators and Service Providers Legal and Financial Specialists working or supporting the regulatory initiatives

CODE PRS-REP-A-804 LOCATION UAE & Lebanon

Advanced Regulatory and Policy Insight

FEE/PARTICIPANT 0000USD

Course Introduction This training course is designed to provide in-depth knowledge of regulatory principles and models. The course examines key subjects including; an overview of telecom networks evolution and the correspondence of this evolution on policy and regulation, roles of the regulatory authorities or TRAs. The course also detailsinterconnection, cost modeling, and licensing regimes in addition to network infrastructure access and numbering plans before summing up with market trends and challenges. This is a must attend reference course for professionals working in regulation, be it regulatory authorities or operators.

Course Objective & Key Benefits • Understand Correspondence of Network Evolution on Regulations and Policy Making • Recognize the Regulatory Authority Role • Comprehend Interconnection and its implications • Understand the principles of Licensing Regimes • Realize Network Infrastructure Access Principles • Comprehend Number Plans and their Associated Regulatory Issues • Understand the Radio Spectrum Principles and Regulatory Issues

Course Outline • • • • • • • • • • • • •

Telecom Networks Evolution Policy and Regulation Aspects of Policy TRAs Role and Rules Interconnection Definition Interconnection Cost Modeling Network Unbundling Licensing Regimes Provisioned Service Tariffs Network Infrastructure Access Numbering Plans Radio Spectrum Regulation Trends and Challenges

Prerequisites Basic understanding of Telecommunication Networks Basic Regulatory and Policy Knowledge Basic Economic and Business Analysis Understanding

CODE PRS-SPE-A-805 LOCATION UAE / Lebanon

Advanced Spectrum Overview

FEE/PARTICIPANT 0000USD

Course Introduction This training course is designed to provide in-depth knowledge about spectrum; being a very important resource for communications. The course examines key subjects including; spectrum management, spectrum planning and monitoring prerequisites. Moreover; the course examines frequency assignment, licensing processes, and economic aspects of spectrum. Finally, the course discuss future spectrum plans in order to meet with the ever increasing demand. This is a must attend reference course for professionals working in spectrum be it regulatory authorities or operators.

Course Objective & Key Benefits • Realize spectrum and its importance • Comprehend spectrum management fundamentals • Realize spectrum management organizational structuring best practices • Comprehend the importance of spectrum planning and its tools • Understand the processes of frequency assignment • Understand frequency licensing • Realize the economic impact of spectrum

Course Outline • • • • • • •

Spectrum Overview Spectrum Management Fundamentals Building a Spectrum Management Organizational Structure Spectrum Planning Frequency Assignment and Licensing Spectrum Economics Aspects Planning for Future Spectrum

Prerequisites Basic understanding of radio frequency

Who Should Attend Spectrum Specialists within Regulators or Governmental Departments Spectrum Specialists within Incumbents, Operators and Service Providers

Revenue Assurance Track Revenue Assurance Fundamentals and Strategies Revenue Assurance for Next Generation Networks BypassSIM Box Fraud Detection and Termination Enterprise Risk management

CODE REV-RA-B-901

Revenue Assurance Fundamentals & Strategies

LOCATION UAE / Lebanon FEE/PARTICIPANT 1799USD

Course Introduction This training course is designed to define Revenue Assurance fundamentals and help participants understand the methods and processes of Revenue Assurance and the department organizational structuring to enhance efficiency and competitiveness. Participants will also be able learn the basics of Fraud and its associated types in addition to fraud detection and prevention basics. The course will help participants understand the best practices of defining the Revenue Assurance systems including the importance of Revenue Assurance for operators and the processes required to enhance revenue assurance.

Course Objective & Key Benefits • Understand Billing and Customer Care • Understand Revenue Assurance Methods and Processes • Learn Revenue Assurance Department Organizational Structuring • Understand what is Fraud and its Types • Learn Fraud Detection and Prevention Recommendation • Learn the Revenue Assurance Best Practices

Course Outline I. Revenue Assurance Fundamentals • Introduction to Mobile Communications • Revenue Assurance Basics • Revenue Assurance Processes and Methods • Revenue Assurance Department Organization II. Mobile Communications Fraud Overview • Telecommunication Fraud Overview • Types of Fraud • Fraud Detection and Prevention III. Revenue Assurance Best Practices • Revenue Assurance Importance • Achieving Revenue Assurance

Prerequisites Basic Knowledge of RA, Basic Understanding of Fraud Types.

Who Should Attend Revenue Assurance Managers/ Analysts /Consultants/ Implementation and Deployment Engineers/ Project Team Members/Researchers

CODE REV-RA-I-902

Revenue Assurance for Next Generation Networks

LOCATION UAE / Lebanon FEE/PARTICIPANT 1799USD

Course Introduction This training course is designed to define Revenue Assurance fundamentals and help participants understand the methods and processes of Revenue Assurance. Furthermore, participants will learn the business aspects of next generation revenue assurance and the departmental organizational structuring in order to enhance its efficiency and competitiveness. Participants will also be able learn the key concepts of Fraud types and revenue leakage sources; in addition to fraud detection and prevention tools and techniques. The course will help participants understand the best practices of defining the Revenue Assurance systems including the importance of Revenue Assurance for operators and the processes required to enhance revenue assurance. Our experts planned this course to cover all aspects of revenue assurance for the next generation networks and the key concepts of Fraud and Revenue Management from an end-to-end perspective.

Course Objective & Key Benefits • Understand Billing and Customer Care • Understand Revenue Assurance Methods and Processes • Learn Revenue Assurance Department Organizational Structuring • Understand the impact of Next Generation Network Services on Revenue Assurance • Understand what is Fraud and its Types • Learn Risk Management Fundamentals • Learn Fraud Detection and Prevention Recommendation • Learn the Revenue Assurance Best Practices

Course Outline I. Revenue Assurance Fundamentals A. Introduction to Mobile Communications B. Revenue Assurance Basics C. Revenue Assurance Processes and Methods D. Business Aspects for the Next Generation Revenue Assurance E. Revenue Assurance Department Organization F. Case Studies II. Telco Fraud and Risk Management A. Telecommunication Fraud Overview B. Types of Fraud C. Sources of Revenue Leakage D. Fraud Detection and Prevention E. Risk management: F. Case Studies III. Revenue Assurance Best Practices A. Revenue Assurance Importance B. Achieving Revenue Assurance C. Case Studies

Prerequisites Knowledge of Networks, Knowledge of RA, Basic Understanding of Fraud Types.

Who Should Attend Revenue Assurance Managers/ Fraud Analysts/ Internal Auditors/Financial Controllers /Billing Managers/ OSS/BSS Professionals

CODE REV-FD-I-903

Bypass/SIM Box Fraud: Detection and Termination

LOCATION UAE / Lebanon FEE/PARTICIPANT 1799USD

Course Introduction

This training course is designed to explain the mobile and fixed communications bypass fraud in-depth and present effective solutions for detection and termination of bypass fraud. This course examines key subjects including: Definition of fraud and its types along with defining interconnection operations in order to help attendees better understand how bypass fraud works. The course also examines additional key subjects including: SIM box Interconnect configuration scenarios, and most importantly presenting and examining the fraud detection tools utilized. This is a must-attend course for revenue assurance and fraud management professionals.

Course Objective & Key Benefits

• • • • • • • •

Understand what is Fraud and its Types Understand the Interconnect Principles Define Bypass Fraud and Understand its Characteristics Comprehend SIM Box Interconnect Configuration Scenarios Learn the Bypass Fraud Detection and Elimination tools Comprehend the Deficiencies of Traditional Behavioral Detection tools Learn the Non-Passive Push Calls Methodology

Course Outline

Telecommunications Fraud Overview 1.

SIM Box and Bypass Fraud

2. • • • • • • •

SIM Box and Bypass Fraud What is Bypass Fraud GSM VOIP Gateways/SIM Boxes Use of SIM Cloning for SIMBox/ByPass Fraud Use of International Roaming for SIMBox/Bypass Fraud Re-filing Numbers within SIMBox Fraud Effect of Special Rates between International Interconnects By-Pass Fraud Detection and Elimination

Prerequisites Basic understanding of Fraud, Basic understanding of Networks and Interconnection

Who Should Attend Revenue Assurance and Fraud Managers/ Analysts / Consultants/ Implementation and Deployment Technicians / Project Team Members/Researchers

CODE REV-ERM-I-904 LOCATION UAE / Lebanon

Enterprise Risk Management (ERM)

FEE/PARTICIPANT 1799USD

Course Introduction This training course is designed to explain in-depth the enterprise risk management principles and practices. The course examines key subjects including: risk management definition, defined frameworks, and ERM program development. Additionally, the course examines ERM implementation challenges and monitoring processes. This is a must attend reference course for Risk Management professionals.

Course Objective & Key Benefits • • • • •

Learn what is Enterprise Risk Management (ERM)? Comprehend the ERM Frameworks Learn and Apply a practical ERM Program Development Understand the ERM Implementation Challenges Learn and Apply the ERM Monitoring Process

Course Objective & Key Benefits 1. 2. 3. 4. 5. 6.

Risk Management Introduction Enterprise Risk Management (ERM) ERM CAS Framework ERM COSO Framework and RMM Umbrella Practical ERM Program Development ERM Implementation Challenges

ERM Monitoring Process

Prerequisites Basic understanding of Risk Management and Audit Principles

Who Should Attend Risk Management Officers /Specialists and Managers / Internal and External Auditors

Contact Details Dubai, UAE #402, 2nd Floor, Alfa Building, Knowledge Village P.O. Box: 500759 Dubai, UAE Tel: +971.4.375.1313 Fax: +971 4.420.5416 Islamabad, Pakistan #104, 1st Floor, Green Trust Tower, Blue Area Islamabad, Postal Code: 44000-Pakistan Tel: +92.51.2813081-86 Fax: +92.51.281.3085 Beirut, Lebanon 5th Floor, Marfaa 198B Bldg, Central Business District, Beirut, Lebanon Tel: +961.3.424.205