2021-2022 Tenfold Annual Report

REFLECTING

This year’s Annual Report captures a meaningful milestone on our journey, as this was our first full year of operating as one team under our new name, Tenfold. It was certainly a year filled with discovering who we are together, and how we can position ourselves to unlock opportunities for neighbors in the communities we serve. In reflecting on this past year, here are a few key themes that illustrate our new beginning as Tenfold.

Establishing a solid team structure

With the merger of Tabor and LHOP complete and our new branding plan underway, we had the opportunity to step into our new identity and put thoughtful consideration into how we could structure our team to amplify our services to our neighbors with the greatest need. In addition to promoting some existing staff members into new leadership roles to support our key priorities, we also added new positions such as our new Chief Community Investment Officer to grow capacity in our lending area. Over the past year, we laid a solid foundation that we will continue to build upon as our clients’ and community’s needs evolve.

Identifying solutions to meet our clients’ complex needs

As our neighbors continued to navigate complex issues magnified by the pandemic, and a particularly challenging market, we knew we needed to identify creative solutions to address their unique needs. We did this in a few primary ways. First, rethinking how we utilize our existing resources so we can reallocate them when necessary to focus on a high-priority need. Second, evaluating our existing programs through the lens of our current market and making adjustments to improve service. Third, offering new training opportunities so our team can learn new skills and gain perspective to strengthen service to our clients. As part of our diversity, equity and inclusion plans, we launched a trauma-informed care plan that considers the wellbeing of our staff so they are in an optimal position to serve, as well as considering the life experiences of our clients so we can tailor our approach accordingly.

Sharing who we are, together

Under our Tenfold structure, we are now able to offer our clients a full continuum of housing and financial empowerment services, whether they are experiencing homelessness, navigating the rental experience, preparing for homeownership, working toward financial security or looking for financing solutions to develop new affordable housing units. This annual report will walk you through an overview of each service area and highlights from the past year so you can see how our team is fulfilling our mission to spark the power in ALL people to achieve equitable housing and financial security.

Transitioning to our next chapter

As I transitioned to the role of Chief Executive Officer on May 27, after Mike McKenna’s planned departure, I was grateful for our past few years of co-leading through the merger. This gave me the opportunity to gain perspective on our service areas, acquire a deeper understanding of our clients, and nurture relationships with our team and partners. Ultimately, this prepared me to lead this next phase of our Tenfold journey. I’m excited to dig deeper over this next year and to share more as our plans unfold. For more frequent updates, I encourage you to follow us on social media, or join our mailing list via our website so we can stay connected.

Shelby Nauman, CEO

Meet Lisa

support empowered Lisa to unlock a new beginning for her family at Beth

. To pay it forward, she made the decision to join the Beth Shalom team full time. Now, she is empowering mothers with the same compassion and encouragement

received.

are some of the most vulnerable members of our community.

those experiencing homelessness in our most vulnerable rural and urban areas of Lancaster County.

completed by our CHART team to identify housing solutions for those experiencing or at risk of

alongside our neighbors who are experiencing or at risk of homelessness

Every day, our Supportive Housing and Outreach team members walk alongside our neighbors who are experiencing homelessness or at risk of losing their home. They play a vital role as coaches and advocates, connecting individuals and families to resources they can use to break down barriers and overcome resistance as they navigate a challenging system and housing market.

Diane

to the pandemic, Tenfold served an average of 150

facing eviction on an annual basis. During the pandemic, we noticed a staggering increase, driving our

Empowerment team to focus their resources on this high priority.

Advocacy through the Lancaster Coalition for Sustainable Housing

Earlier this year, we sponsored the Lancaster2040 Summit. Together, our Coalition members are committed to making Lancaster County a vibrant home for ALL of our neighbors for generations to come.

Learn More

Planning SoWe’s future SoWe celebrated the completion of their first five years, and conducted a survey to involve residents in planning the next phase of their journey.

Multiplying our impact through collaboration with community partners

At Tenfold, we know we are so much stronger when we work as a community to make progress in addressing complex issues facing our neighbors. Our community initiatives involve diverse partners coming together to address complex issues that require all hands on deck.

Our SoWe initiative serves as a neighborhood revitalization model

Since 2016, our SoWe initiative involves a variety of community partners and neighbors that are leading the transformation of the SoWe (Southwest) neighborhood of Lancaster City, so it is safe, clean, attractive to economic investment, and welcoming to residents and visitors.

PROGRAMS: Neighborhood Revitalization-SoWe initiative: Façade Program, Home Rehab/Home Repair Loans, Porch Lights, and Block Captain Program, and Advocacy through Lancaster Coalition for Sustainable Housing

Shelby Nauman Chief Executive Officer

Karra Black Chief Financial Officer

Evon Bergey, Smokey

Andrew

Mary

Ortega,

Scheuren,

IN MEMORIAM

Mary Kohler, Tenfold Board Member

We miss Mary deeply and are thankful we had the opportunity to call Mary a board member and friend. Over the years, Mary’s expertise helped shape where Tenfold is today and we are forever grateful a small piece of her legacy lives on in our team.

Phyllis Stacks

for

REVENUE TENFOLD

Contributions* 1,557,516 0 1,557,516 21%

4,149,307 670,188 4,819,495 65%

285,113 0 285,113 4%

609,036 0 609,036 8%

-66,173 118,115 51,942 1%

33,282 3,308 36,590 0%

57,246 0 57,246 1%

6,625,327 791,611 7,416,938

Barshinger

Homeless

1,699,090 0 1,699,090 23%

2,251,932 0 2,251,932 31%

655,858 0 655,858 9%

1,649,736 0 1,649,736 23%

537,665 537,665 7%

397,153

375,318

20,823

397,153 5%

375,318 5%

20,823 0%

-272,075 -4%

537,665 7,315,500

WE ARE

providing a supportive word or guiding hand to help people overcome homelessness, and gain skills to achieve housing stablility.

WE ARE

offering workshops and counseling services related to homeownership, budgeting, saving, improving credit, debt reduction, navigating landlord-tenant relationships, and more.

WE ARE LENDERS, equipping first-time homebuyers with closing cost down payment assistance, and developers with funds to increase the supply of afforable housing units.

WE ARE

collaborating with key community partners to address critical housing issues and advance fair housing access for everyone.

Mission Spark the power in ALL people to achieve equitable housing and financial security.

Vision

To be the trusted and innovative community partner building wealth and achieving quality, fair and affordable housing for all people, through proactive coaching, education, lending and advocacy. 717.397.5182 fax 717.399.4127 www.WeAreTenfold.org

308 East King Street PO Box 1676 Lancaster, PA 17608

HUD Approved