CONCLUSION

• In conclusion, the use of AI in eCommerce has both potential benefits and drawbacks. While AI can improve the shopping experience for customers and optimize supply chain management, there are also concerns about privacy, data security, and job displacement. eCommerce businesses must carefully consider the ethical implications of using AI and take steps to mitigate any negative impacts.

• As AI technology continues to evolve, it is likely that we will see even more innovative uses of AI in eCommerce in the future. It will be important to monitor these developments and ensure that they are being implemented in a responsible and ethical manner.