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In tro d u c tio n Purpose of the BCCS
BCCS is a structured approach to record, track or to implement the Business changes required by the clients. Business change process includes transitioning, ramp up employees, infrastructure change, SLA change, training etc. The main focus of the change control system tool is to address the concerned authorities and the organization about the impact of the business change.
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Objective: The main objective of BCCS is to establish a formal process to propose and implement business changes for an organization.
A Business change control system tool leads, manages and enables clients to accept new processes, technologies, systems, infrastructure and values in an effective and quick manner.
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Ensures effective transition of individual business units to a new structure.
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Ensures that everyone in the organization is ready for the business change.
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Analyze the skills for new/changed jobs or roles.
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BCCS tool sends the reminders and escalations based upon the escalation matrix to different level of users. Increased customer satisfaction
Systematic, efficient IT operations
Elimination of redundant processes
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Benefits
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Stable IT environment
Clear Communication channels
Types of Change:
Technology Change: •
Change in network access, authentications, hardware etc.
Business Change: •
Change in Business, infrastructure, process, ramp-ups etc.
This tool mainly focuses on Business Change. Introduction
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