TATA I N TRA
SAMPOORNA SEVA 2.0
Sampoorna Seva 2.0 Wh en y o u b u y a Tat a M o t o rs Tru c k , y o u are b u y in g n o t ju s t a p ro d u c t , b u t a u n iv ers e o f s erv ic es t h at in c lu d es ev ery t h in g fro m s erv ic e, ro ad s id e as s is t an c e, in s u ran c e, lo y alt y an d a w h o le lo t mo re. Yo u c an n o w fo c u s w h o leh eart ed ly o n y o u r b u s in es s , an d let Samp o o rn aSev a t ak e c are o f t h e res t .
Samp o o rn a Sev a 2 . 0 is all- n ew an d en h an c ed . We h av e c o llec t ed feed b ac k fro m o v er 6. 5 millio n c u s t o mers w h o ' v e v is it ed o u r c en t res in t h e las t y ear t o c reat e t h is c o n t in u o u s ly imp ro v in g h o lis t ic s erv ic e.
Yo u w ill b en efit fro m t h e as s is t an c e o f o v er 150 0 Ch an n el P art n ers c o v erin g 2 9 St at e Serv ic e Offic es , 2 50 + Tat a M o t o rs En g in eers , mo d ern eq u ip men t & fac ilit ies an d 2 4 x 7 M o b ile Van s .
Samp o o rn a Seva b y Tat a Mo t o rs is a c o mp let e c are p ac kag e fo r y o u r b u s in es s , rig h t fro m t h e t ime y o u b u y y o u r veh ic le an d at every s t ep o f y o u r b u s in es s . Wh et h er it ' s I n s u ran c e o r Breakd o w n ,
R ew ard s o r Gen u in e Sp ares , R es ale o r Warran t y , Samp o o rn a Seva c o vers it all. N o w y o u n eed n o t w o rry ab o u t an y t h in g , ju s t c o n c en t rat e o n y o u r b u s in es s an d t ake it t o t h e n ex t level.
Af t er all, Tat a Mo t o rs is w it h y o u H ar K ad am .
TATA W ARRANT Y
TATA DELI G HT
Wit h a 2 Years /72 0 0 0 K ms (w h ic h ever is earlier) Drivelin e Warran t y o n all Small Co mmerc ial Veh ic les , w e s t rive t o t ake y o u r b u s in es s o n
Lau n c h ed in F eb ru ary 2 0 11, Tat a Delig h t is t h e firs t - ever c u s t o mer lo y alt y p ro g ramme in t h e c o mmerc ial veh ic les in d u s t ry in I n d ia. A ll
t h e ro ad t o p ro g res s .
c u s t o mers w h o p u rc h as e Tat a veh ic les au t o mat ic ally b ec o me memb ers o f t h is lo y alt y p ro g ramme.
KEY FEAT URES
KEY FEAT URES
Su p p o rt ed ac ro s s Tat a Mo t o rs ' ex t en s ive d ealers h ip & s ervic e n et w o rk o f o ver 150 0 + t o u c h p o in t s w it h s ervic e fac ilit y at every 62 km ac ro s s t h e c o u n t ry
Lo y alt y p o in t s o n every R s .1,0 0 0 /- s p en t at Tat a Mo t o rs A u t h o ris ed Servic e Ou t let s , Sp are P art s Ou t let s an d P ro g ramme P art n ers
Memb ers h ip valid it y fo r 5 y ears an d p o in t s ' valid it y fo r 3 y ears .
U p t o R s .10 lakh A c c id en t al Deat h /Dis ab ilit y b en efit & u p t o R s .50 0 0 0 in A c c id en t al H o s p it alis at io n t ill memb ers h ip valid it y .
Mo re t h an 12 lakh ret ail c u s t o mers are alread y p art o f t h e p ro g ramme.
TATA OK
TATA G ENUI NE PART S
Wit h Tat a Ok, y o u c an s ell o r b u y p re- o w n ed Tat a Mo t o rs Co mmerc ial Veh ic les . We are in vo lved in every s t ag e o f s o u rc in g an d b u y in g ,
I n o rd er t o keep Tat a c o mmerc ial veh ic les in p erfec t c o n d it io n fo r y ears , w e o ffer Tat a Gen u in e P art s (T GP ). A d ivis io n o f Tat a Mo t o rs , T GP
valu at io n , refu rb is h men t an d s ale o f refu rb is h ed veh ic les t o p reven t an y malp rac t ic e.
p ro vid es o ver 1.5 lakh SK U s o f s p are p art s fo r t h e u p keep o f Tat a c o mmerc ial veh ic les . Eac h o f t h es e s p ares are man u fac t u red as p er ex ac t veh ic le s p ec ific at io n s p as s ed t h ro u g h vario u s q u alit y c h ec ks , res u lt in g in a p erfec t fit , in c reas ed s ervic e life res u lt in g in lo n g er u p t ime, t o t ake y o u r veh ic le o ver lo n g er d is t an c es .
KEY FEAT URES
Get t h e b es t res ale p ric e fo r y o u r ex is t in g c o mmerc ial veh ic le
KEY FEAT URES
Evalu at io n at y o u r d o o rs t ep A d is t rib u t io n n et w o rk o f o ver 2 30 d is t rib u t io n p o in t s an d 2 0 ,0 0 0 p lu s ret ail o u t let s b ac ked b y five w areh o u s es Get u p t o 8 0 % fin an c e o n TATA OK c ert ified veh ic les Every Tat a Gen u in e P art s p ro d u c t is b u ilt t o p ro vid e lo n g er u p t ime an d s ervic e life t h an an y n o n - g en u in e s p are p art Warran t y o n TATA OK c ert ified p re- o w n ed veh ic les N o t o n ly is every p art d es ig n ed as p er ex ac t veh ic le s p ec ific at io n s , b u t it als o h as t o p as s mu lt ip le q u alit y c o n t ro l c h ec ks
TATA SURAKSHA
TATA ALERT
A n an n u al main t en an c e p ac kag e t h at t akes c are o f c o mp let e p reven t ive & s c h ed u led main t en an c e, an d b reakd o w n rep airs o f t h e veh ic le
Ou r 2 4 x 7 ro ad s id e as s is t an c e p ro g ramme t h at p ro mis es res o lu t io n w it h in 2 4 h o u rs fo r all Tat a Mo t o rs c o mmerc ial veh ic le mo d els u n d er
d rivelin e, at a p re- d et ermin ed p ric e. Cu rren t ly , o ver 60 ,0 0 0 + c u s t o mers ac ro s s I n d ia h ave Tat a Su raks h a. 3- y ear c o n t rac t s are availab le fo r
w arran t y p erio d , an y w h ere ac ro s s t h e c o u n t ry , irres p ec t ive o f lo c at io n .
SCV Carg o & P ic ku p s .
KEY FEAT URES PACKAG ES AND I NCLUSI ONS A c kn o w led g emen t t ime o f 30 min u t es P lat in u m P lu s : Co mp reh en s ive c o verag e at d o o rs t ep
P lat in u m: Co mp reh en s ive c o verag e
Go ld : P reven t ive main t en an c e + lab o u r o n o t h er rep airs
Silver: P reven t ive main t en an c e c o verag e
Ou r t eam w ill reac h y o u w it h in 2 h o u rs d u rin g d ay t ime (6 am t o 10 p m) an d u p t o 4 h o u rs d u rin g t h e n ig h t (10 p m t o 6 am)
I n c as e o f an y d elay , a c o mp en s at io n w ill b e p aid u p t o R s .50 0 /d ay
R ed eemab le o n s u b s eq u en t p u rc h as e o f T GP an d P ro life ag g reg at es
*T &C ap p lies
Bro n z e:Lab o u r
*Tata Suraksha Actual offer packages to be checked from respective dealership
TATA KAVACH
TATA MOTORS PROLI FE
Tat a K avac h en s u res t h at y o u r b u s in es s n ever g o es o ff- t rac k b y o fferin g t h e s h o rt es t p o s s ib le ac c id en t al rep air t ime. I t is ap p lic ab le fo r
Tat a Mo t o rs P ro life o ffers re- man u fac t u red en g in es o n ex c h an g e b as is t o red u c e b o t h veh ic le d o w n t ime an d t o t al c o s t o f o w n ers h ip .
veh ic les t h at are in s u red u n d er Tat a Mo t o rs I n s u ran c e, at s elec t ed w o rks h o p s o n ly .
KEY FEAT URES KEY FEAT URES R e- man u fac t u red ag g reg at es ran g e c o vers o ver 75 p ro d u c t s , in c lu d in g en g in e lo n g b lo c k, Clu t c h an d Cab in p ric ed at 4 0 % t o 8 0 % o f MR P R ep air in 15 d ay s o r els e d aily c o mp en s at io n o f R s .50 0 p er d ay is p aid t o c u s t o mers t o make u p fo r d elay ed d elivery .
o f n ew s p ares
A c c id en t al rep air fo r veh ic les rep o rt in g t o T ML- au t h o riz ed A c c id en t Sp ec ial Wo rks h o p s
T h ey are w arran t ed ag ain s t an y re- man u fac t u rin g o r mat eriald efec t s
Delay - b as ed c o mp en s at io n b ey o n d 15 d ay s in mu lt ip les o f 2 4 h o u rs
Eas y c alls ro u t ed an d reg is t ered t h ro u g h Tat a Mo t o rs I n s u ran c e t o ll- free n o . 18 0 0 2 0 9 0 0 60
*T &C ap p lies
TATA ZI PPY
Tat a Zip p y is a rep air t ime as s u ran c e p ro g ramme fo r all BS6 veh ic les . T h is as s u res fas t - t rac k s ervic e o f an y p ro b lem rep o rt ed via t o ll- free n u mb er o r at t h e w o rks h o p w it h in 12 mo n t h s aft er s ale o r 14 mo n t h s aft er p ro d u c t io n o f t h e veh ic le, w h ic h ever is earlier.
KEY FEAT URES
A s s u red p ro b lem res o lu t io n fo r reg u lar s ervic e at w o rks h o p w it h in 8 h o u rs an d fo r majo r ag g reg at e rep airs , w it h in 2 4 h o u rs .
I n c as e o f d elay , a d aily c o mp en s at io n o f R s .50 0 p er d ay is ap p lic ab le fo r all SCV Carg o & P ic ku p t ru c ks o n ly fo r w arran t y veh ic les rep o rt ed at w o rks h o p . Co mp en s at io n p ay men t s b eg in aft er 2 4 h o u rs o f d elay .
*T &C ap p lies