Business part-time courses by South Worcestershire College

Look After the Pennies

Accounting & Bookkeeping Basic Accounts for the Self-employed OCR Bookkeeping SAGE C & G Level 1 SAGE C & G Level 2

3 3 3 3 3

Apprenticeships Health and Social Care Levels 2 - 3 Children and Young People’s Workforce Levels 2 – 3 Accountancy Levels 2 – 3 Business and Administration Levels 2 - 3 Customer Service Levels 2 - 3 Team Leading Level 2 Management Level 3

4 4 4 5 5 5 5 5

NVQs Business and Administration Levels 2 – 4 Customer Care Levels 2 -3 Management Levels 3, 5 and 7 Team Leading Level 2

6 6 6 6 6

Association of Accounting Technicians – AAT Level 2, Level 3, Level 4, Fast Track

7 7

Management and Administration Certificate in Administration (Business Professional) Text Processing Level 2 Award/Certificate Text Processing Level 3 Award/Certificate Certificate in Medical Terminology Diploma in Primary Care Management ILM Level 2 Award/Certificate in Effective Team Member Skills ILM Level 2 Award/Certificate in Team Leading ILM Level 3 Award/Certificate in Effective Management Certificate in Business Administration Level 2 Certificate in Customer Service Letter and report Writing for Small Businesses Updating your CV

7 7 8 8 8 8 9 9 9 9 9 10 10

Please note that courses marked with an ‘E’ will be held at the Evesham campus and those marked with an ‘M’ will be held at the Malvern campus. If the course is to be held at a community venue the details will be listed next to the course title. The courses in this brochure may not run every term. For details of current dates, times, venues and prices please consult the current Part-time Course listings on our website or in part time course guide which is available at Reception or you can call (01386) 712695 for your free copy.

Evesham campus: Davies Road, Evesham, WR11 1LP - Telephone (01386) 712695 Malvern campus: Albert Road North, Malvern, WR14 2YH - Telephone (01684) 565351

www.sworcs.ac.uk

2011-12/3/Repro No.2881

Teaching and Learning Preparing to Teach in the Lifelong Learning Sector (PTTLS) Certificate in Teaching in the Lifelong Learning Sector (CTTLS)

10 10

Look After the Pennies

This course is suitable for all age groups who want to learn how to manage their money. During the course you will cover the following: • Income and expenditure • Analysing values – the importance of value for money • Credit ratings – how the system works • Property investment • Shares and self selection ISAs No advice will be given, this is purely factual information that allows you to budget and make the most of your income and investments.

Accounts and Bookkeeping Basic Accounts for the Self-employed

This course will focus on recording important cash flow information using Excel spreadsheets. It will highlight the importance of keeping accurate and up to date records to enable you to monitor company progress, record transactions, and keep an accurate record of income and expenditure. During the course you will learn how to set up a simple system to encourage the recording of income, expenditure and expenses on a regular basis. The course is ideal for sole traders who will learn what is needed to “self certify” or for a small business where figures can be input for an accountant.

OCR Bookkeeping

E/M

This course is for those who are new to the skills and knowledge of double entry bookkeeping and who wish to develop a understanding of the underlying principles and practices. It is suitable for those who are employed in bookkeeping roles and those who would like employment in this area. The course content will include:  Posting to accounts  Maintaining petty cash  Maintaining the cashbook The assessment for the course includes an exam for each of the units outlined above and candidates must successfully complete all three exams to achieve the qualification. If you have any further questions please contact Margaret Saunders on (01386) 712714 or email margaret@sworcs.ac.uk

SAGE Beginners – C & G Level 1

E/M

The aim of this qualification is to enable learners to operate SAGE computerised accounts software and process routine accounting tasks including creating accounts for customers and suppliers, recording transactions such as invoices, credit notes, receipts and payments and being able to produce accounting reports. If you have any further questions please contact Jane Dunn on (01386) 712714 or email edunn@sworcs.ac.uk

SAGE Beginners – C & G Level 2

E/M

The aim of this course is to enable learners to operate computerised accounts software to carry out routine accounting tasks. These will include:    

Being able to create accounts Process accounting information in respect of the sales and purchase ledger Understanding how to use batch control sheets Being able to produce reports such as trial balance, customer activity reports and supplier detail reports

Apprenticeships Apprenticeships are an excellent way of gaining nationally recognised qualifications alongside workplace experience. As an apprentice you earn as you learn, gaining hands-on, practical skills and gaining qualifications which are specific to the industry/sector you are working in. Apprenticeships are work-based and therefore you must have a contract of employment and work a minimum of 30 hours per week, in a role which is appropriate for the area and the level you wish to study. You will also be required to attend workshops or regular college based sessions as part of your apprenticeship. To achieve an apprenticeship, candidates must complete:   

A vocational programme in their chosen area of study Technical Certificate in their chosen area of study(where applicable) Key/functional skills in English and Maths (and IT for some apprenticeship programmes)

Assessment for these programmes includes a variety of written and practical tasks including workplace observation, a portfolio of evidence, learning dairies or logs, question and answer sessions, formal exams. The exact assessment will vary depending on the area of study. You will have a set time in which to complete your apprenticeship, which will vary depending on the area of study – this can range from twelve months to two years. Apprenticeships are available to anyone of any age however for anyone over the age of 19, employer fees will apply, this is dependent on current funding arrangements. Apprenticeships are available in following areas:

Health and Social Care – Level 2 Apprenticeship Aimed at individuals working in or wanting to gain employment in health and social care. Candidates will develop the knowledge and skills required and achieve a Level 2 apprenticeship through the successful completion of:   

Diploma in Health & Social Care (Level 2) Certificate in preparing to work in adult social care (Level 2) Functional skills in English & Maths

Health and Social Care – Level 3 Advanced Apprenticeship Aimed at those working in health and social care usually in a more senior position or those in a suitable role progressing from the Level 2 apprenticeship. Candidates will develop the knowledge and skills required and achieve a Level 3 advanced apprenticeship through the successful completion of:   

Diploma in Health & Social Care (Level 3) Certificate in preparing to work in adult social care (Level 3) Functional skills in English & Maths

Children and Young People’s Workforce – Level 2 Apprenticeship Designed for those working in or wanting to gain employment in the Children and Young People’s Workforce sector. Candidates will develop knowledge and skills and achieve a Level 2 apprenticeship through the successful completion of:    

Certificate in Children & Young People’s Workforce (Level 2) Award in Employment Responsibilities and Rights in Health, Social Care or Children and Young People’s Settings (Level 2) Functional skills in English & Maths Paediatric First Aid Award

Diploma in Children and Young People’s Workforce – Level 3 Advanced Apprenticeship Aimed at those working in the Children & Young People’s Workforce, usually in a more senior position or those in a suitable position progressing from the Level 2 apprenticeship. Candidates will develop the knowledge and skills and achieve a Level 3 advanced apprenticeship through the successful completion of:   

Diploma in Children & Young People’s Workforce (Level 3) Award in Employment Responsibilities and Rights in Health, Social Care or Children and Young People’s Settings (Level 2) Functional skills in English & Maths

Accountancy (AAT) – Level 2 Apprenticeship and Level 3 Advanced Apprenticeship This programme is aimed at those who are working in an accountancy environment and wish to gain a recognised accountancy qualification to support their work experience. Candidates with a good standard of Maths and English, who have just commenced employment in an accountancy setting, can start at Level 2. Candidates who have worked in an accounting environment for some time and have at least 5 GCSE’s grades A-C (including Maths and English), and an excellent working knowledge of accounting and double entry, can start at Level 3. On successful completion of a Level 2 apprenticeship candidates will achieve a Level 2 Certificate in Accounting. Candidates successfully completing the Level 3 advanced apprenticeship will achieve a Level 3 Diploma in Accounting. Both are nationally recognised accounting qualifications.

Business and Administration – Level 2 Apprenticeship Aimed at individuals just starting a career in administration or those wanting to gain employment in an administration. Candidates will develop knowledge and skills and achieve a level 2 apprenticeship through the successful completion of:   

Certificate in Business & Administration (Level 2) Functional/key skills in Maths, English and IT Certificate in Principles of Business & Administration (Level 2)

Business and Administration – Level 3 Advanced Apprenticeship Aimed at individuals who have experience in an administrative role and whose duties involve responsibility and autonomy. Progression from the Level 2 apprenticeship may be available for candidates who are in a suitable administrative role. Candidates will develop knowledge and skills and achieve a Level 3 advanced apprenticeship through the successful completion of:   

Diploma in Business & Administration (Level 3) Functional/key skills in Maths, English and IT Certificate in Principles of Business & Administration (Level 3)

Customer Service – Level 2 Apprenticeship and Level 3 Advanced Apprenticeship Aimed at individuals who are employed in a customer service role. At Level 2 candidates will develop knowledge and skills required and achieve a Level 2 apprenticeship through the successful completion of:  

Customer Service (Level 2) Functional/key skills in maths and English

At Level 3 candidates will develop knowledge and skills required and achieve a Level 3 advanced apprenticeship through the successful completion of:  

Diploma in Customer Service (Level 3) Functional/key skills in Maths and English

Team Leading – Level 2 Apprenticeship Aimed at newly appointed team leaders or for those hoping to move into a team leading role. Candidates will develop the skills and knowledge required and achieve a Level 2 apprenticeship through the successful completion of:   

NVQ Certificate in Team Leading - (Level 2) - focusing on the practical application of team leading principles and practices Certificate in Team Leading (Level 2) - o develop the theory and knowledge of team leading principles and practice Functional/key skills in English, Maths and IT

Management – Level 3 Advanced Apprenticeship The Level 3 Advanced Apprenticeship aims to develop the full range of skills, knowledge and interpersonal skills required in a management role. This programme is ideally suited to those who have recently moved into a management role or for those in a management role who want to develop their skills and knowledge. At level 3 candidates will develop knowledge and skills required and achieve a level 3 advanced apprenticeship through the successful completion of:   

Certificate in Management (NVQ) (Level 3) (focusing on the practical management skills and application of theories and principles) Certificate in Management (Level 3) (to develop the theory and knowledge of management, principles and practice) Functional/key skills in English, Maths and IT

NVQs NVQs enable individuals to gain nationally recognised qualifications which are specific to the industry sector they are working in and enable them to demonstrate their occupational competence for the work they are doing. Individuals wanting to undertake an NVQ programme must be working in a role which is appropriate for the programme and level they wish to study, and may be required to complete an audit of work-based activities and related knowledge prior to commencement. In order to achieve an NVQ candidates are required to build a portfolio of evidence which meets the criteria set down by the awarding body which demonstrates their competence and reflects their work-based activities. Portfolio assessment is in addition to a series of work-based assessments undertaken by an assessor allocated to the candidate. NVQ programmes are best suited to individuals who cannot commit to regular College attendance and who want to gain a qualification which reflects their current level of work performance. These are, however, time consuming and require motivation and determination to achieve within an allocated 12 – 18 month timescale. They do offer increased flexibility as assessments and tutorials with assessors can be arranged at mutually convenient times. NVQ’s are available in the following areas at the following levels:

NVQ Business and Administration – Levels 2-4 • • •

E/M

Level 2 is aimed at individuals whose roles cover a broad range of administrative activities Level 3 is intended for individuals whose role involves carrying out administrative duties with a considerable amount of responsibility/autonomy Level 4 is for individuals with a management role in administration

If you have any further questions please contact the Work Based Learning Team on (01386) 712690.

NVQ Customer Care – Levels 2-3 • •

E/M

Level 2 is aimed at individuals who are responsible for delivering and continually improving service to customers Level 3 is intended for those in roles which involve delivering and evaluating customer service and developing ways to improve standards of customer service to provide benefit to both the customer and the organisation

If you have any further questions please contact the Work Based Learning Team on (01386) 712690.

NVQ Management – Levels 3, 5,7 •

• 

E/M

The Level 3 NVQ Certificate in Management is aimed at first line managers with a range of responsibilities including allocating work to team members/colleagues/contractors, achieving specific results, managing financial and physical resources and with some degree of decision making. The qualification will give candidates the opportunity to develop their management performance and work more effectively, helping to enhance career progression. The Level 5 NVQ Diploma in Management is designed for middle managers with a wide span of control and accountability for performance. Candidates at this level should have responsibility for determining resource allocation and operational responsibility within their department or organisation. The Level 7 NVQ Diploma in Management is designed for senior managers with a high degree of autonomy for deploying resources and achieving strategic goals. The qualification allows candidates to develop their strategic management skills, providing leadership and coaching to other managers while also focusing on organisational performance and strategy.

For further information please contact Claire Beaman at the Evesham campus on (01386) 712636 or email cmb@sworcs.ac.uk

NVQ Team Leading – Level 2

E/M

The NVQ Level 2 Certificate in Team Leading is intended for team leaders with some personal autonomy and responsibility, and who collaborate with others to delivery work. The qualification enables candidates to develop the core competence required in a team leading role. For further information please contact Claire Beaman at the Evesham Campus on (01386) 712636 or email cmb@sworcs.ac.uk

Association of Accounting Technicians – AAT All AAT programmes offered are designed to provide a recognised qualification to those who work in or how to gain employment in an accounting environment, and can lead to professional membership of the Association of Accounting Technicians. Courses are available at levels 2, 3 and 4, with the level 4 course providing the skills and knowledge required to fulfil an accounting technician role. All AAT courses require the student to register with the AAT as a student member, for which a fee is payable. All AAT courses commence in the Autumn Term.

AAT Level 2 Certificate in Accounting (formerly AAT Foundation)

E/M

• Recording and processing financial documentation • Maintaining and recording cash book and petty cash book • Bank reconciliations and banking procedures • Control accounts and the use of journals • Extracting trial balance • Working effectively in Accounting and Finance • Basic costing • Computerised accounts No prior knowledge of accounts is needed to join this course, but you should have a good standard of Maths and English.

AAT Level 3 Diploma in Accounting (formerly AAT Intermediate)

E/M

•Extended trial balance and preparation of accounts with adjustments •Principles of cash management •Principles of costing •Preparation of VAT returns •Use of spreadsheets in accounting In order to join this course you will need to hold the AAT Level 2 qualification or have good work experience and excellent knowledge of double entry bookkeeping which has been confirmed by course tutor, Margaret Saunders, who can be contacted at margaret@sworcs.ac.uk. The course is assessed through on-line exams.

AAT Level 4 Diploma in Accounting (formerly AAT Technician)

E/M

• Drafting financial statements and financial control • Budget preparation • Managing and measuring financial performance • Professional ethics in Accounting and Finance • Credit management • Evaluating accounting systems In order to join this course you will need to hold the AAT Level 3 qualification or equivalent. The course is assessed through on-line exams and the completion of a project.

AAT Fast Track – Level 2 Certificate and Level 3 Diploma (in one year)

E/M

A full time course that allows you to fast track through the qualification to Level 3 in one year. It will take you from the recording of day to day accounting transactions through to production of profit and loss accounts and balance sheets. In addition, you will study computerised accounts, spreadsheets, VAT, cash management and costing. The course is assessed through on-line exams.

Management & Administration Certificate in Administration (Business Professional)

The OCR Level 2 Certificate in Administration (Business Professional) is suitable for those who wish to develop knowledge, understanding and skills in a range of key administrative functions and activities. It is suitable for those who will have to work independently in an administrative job role. These qualifications are suitable for learners of all ages, both pre-16 and post-16. This course is available as an evening course, however, there may be an opportunity to infill onto a full-time programme during the day.

Level 2 Award in Text Processing

This short course is suitable for those who are new to the skills and knowledge required by word processing operators for the production of a variety of current and straight forward business documents. This course is available as an evening course or during the day time where you will infill into a full-time programme. This is a professionally recognised qualification.

Level 2 Certificate in Text Processing

This course is suitable for those who are new to the skills and knowledge required by word processing operators for the production of a variety of current and straight forward business documents. This is a vocationally related qualification that provides opportunities for learners to develop skills and gain under-pinning knowledge and understanding to support the modern business environment. This course is available as an evening course or during the day time where you will infill into a full-time programme.

Level 3 Award in Text Processing

Level 3 Certificate in Text Processing

This qualification is appropriate for those learners who have sufficient skill and underpinning knowledge to carry out the production of complex business documents without supervision and/or are already employed in text processing or administrative related jobs. This will enable you to further develop your knowledge and expertise in preparation for employment in a senior job role. This is a professionally recognised qualification. This course is available as an evening course or during the day time where you will infill into a full time programme. Contact Hilary Nutman on (01386) 712633 or by email at hwalker@sworcs.ac.uk

Certificate in Medical Terminology (City and Guilds)

The course is for people who are working in a healthcare environment either in General Practice or a hospital who are required to have a good knowledge of medical terminology. The course covers the human body, the systems within the body, the main organs within the body and their function, how to break down medical words by learning root words, prefixes and suffixes which give root words meaning, departments within hospitals and their function and abbreviations used by medical staff. The course is assessed by examination and successful candidates will be awarded a City and Guilds Certificate in Medical Terminology.

Diploma in Primary Care Management – Level 5

The course is aimed at Practice Managers working in a General Practice, deputy/trainee Practice Managers, hospital staff wishing to further their career in management or anyone wishing to obtain a management qualification who may be working in the Health Service. The course covers the following modules: • Manage ethics and medic legal requirements • Manage staff • Manage processes and patient services • Manage healthcare resources • Manage data and communication in a healthcare setting Subjects covered include employment law, health and safety, personnel management, interviewing and employing staff, quality management, maintaining and improving quality, the new contract for General Practitioners and Dentists, finance, accounting, PAYE, managing data and communication in a healthcare setting Candidates will complete assessments for each of the 5 modules; these are assessed by course tutors and moderated by the awarding body AMSPAR. Candidates will also be required to produce a business project which is assessed externally by the awarding body. Successful candidates will be awarded the AMSPAR Diploma in Primary Care Management Level 5.

ILM Level 2 Award/Certificate in Effective Team Member Skills

The ILM Level 2 Award and Certificate in Effective Team Member Skills have been designed to provide practicing team members and potential team leaders with the knowledge and skills that will assist their personal development and enable them to become more effective in their workplace. The Award The Award is a concise qualification designed to give learners a basic knowledge of the various roles, functions and responsibilities within a team and the limits of their authority and accountability. The mandatory unit â&#x20AC;&#x2DC;Developing yourself as an effective team memberâ&#x20AC;&#x2122; is a good starting point for those who are new to their roles, or for aspiring leaders who wish to gain a solid understanding of team dynamics and effective leadership. The Certificate The Certificate has been designed to develop the knowledge and team skills that practicing team members and potential team leaders require to become more effective in their workplace and to lead a successful team.

ILM Level 2 Award in Team Leading

E/M

The ILM Award is a short introductory programme for those in a team leading role or for those wanting to develop their skills in this area. The programme aims to develop basic team leading skills and provide basic knowledge in the areas of workplace communication, team building and leadership skills. It also focuses on developing yourself as a team leader. This programme is assessed through reflective reviews. If you have any further questions please contact Claire Beaman at the Evesham campus or email cmb@sworcs.ac.uk

ILM Level 2 Certificate in Team Leading

E/M

The ILM Certificate is a 22 week programme aimed at those in a team leading role or wanting to develop their skills in this area. The programme aims to develop a wide range of team leading skill and knowledge in a range of areas including planning, problem solving, managing change, communication and leadership skills. It also focuses on personal development. This programme is assessed through a range of reflective reviews and mini projects. If you have any further questions please contact Claire Beaman at the Evesham campus or email cmb@sworcs.ac.uk

ILM Level 3 Award in Effective Management

The Level 3 award is a short introductory programme for those in a management role, or those hoping to move into a management role. It focuses on some of the key areas of management including leadership, team building, motivation and communication. The course aims to help candidates develop their skills and knowledge in order to become a more effective manager. If you have any further questions please contact Claire Beaman at the Evesham campus or email cmb@sworcs.ac.uk

ILM Level 3 Certificate in Effective Management

This programme aims to provide practising managers or those hoping to move into management with a broad knowledge of a range of management topics and concepts to support them in their development as an effective manager. It requires 62 hours of delivery which is usually delivered one evening per week. This course offers progression from the Award in Effective Management providing candidates have the required level of skills and experience. If you have any further questions please contact Claire Beaman at the Evesham campus or email cmb@sworcs.ac.uk

Certificate in Business Administration

This 30 week programme is aimed at those wishing to achieve a qualification in clerical, office, secretarial and administrative skills. It is an alternative to an NVQ. It is suitable for those already in a work environment who wish to upgrade their skills and achieve a qualification or those wanting to update their skills for todayâ&#x20AC;&#x2122;s modern office environment.

Level 2 Certificate in Customer Service

The Customer Service qualification is appropriate to all candidates whatever their job role or organisation. It will provide candidates with the skills required to deliver efficient and reliable customer service and how to communicate effectively with different customers.

Letter and Report Writing for Small Businesses

This course will teach you some basic skills that will help you run a small business. Using Word, PowerPoint and Publisher you will learn from a selection of the following skills:      

How to set out and write a professional letter Setting out an invoice Putting together a simple report to include headings, numbering pages etc. Producing a simple flyer Setting up a label Setting up a professional email address

It is expected that you have some basic computer skills in order to undertake the course.

Updating your CV

On this one day course you will learn some of the techniques that will help you with preparing and presenting your CV. You will use Word 2007 for this purpose, so you will need to be able to find your way around a computer, including using a mouse. You should also be able to save and print your completed document. Advice will be given on:    

The importance of up-to-date information How best to present the facts How to prepare your personal statement Tailoring your CV to a specific role

Teaching Preparing to Teach in the Lifelong Learning Sector (PTLLS)

E/M

This unique award aims to address current Government strategy and initiatives relating to teaching and training in state-funded organisations. It is a ten week course which aims to develop skills and awareness in those wanting employment in the Lifelong Learning Sector. It is considered to be the passport to being employed in any teaching capacity. To receive an information pack please contact Sharon Williams on (01386) 712615 or email swilliams@sworcs.ac.uk

Certificate in Teaching in the Lifelong Learning Sector (CTLLS)

E/M

In order to deliver a qualified workforce by 2010 as outlined in ‘Success for All’ Government targets, the teaching qualifications for new teachers in the Lifelong Learning Sector have been revised. After gaining the Preparing to Teach in the Lifelong Learning Sector (PTLLS) award it is expected that teachers will become either a Full Teacher or an Associate Teacher depending upon the role they have in their institution. The CTLLS qualification is for teachers who are supported in their teaching role and for whom teaching is not their main role. The course requires that you have at least 30 hours teaching during the duration of the course and that you will be observed teaching 3 times during that time. After successful completion of the course you will be able to register with the Institute for Learning and become a Licensed Practitioner (ATLS). To receive an information pack please contact Sharon Williams on (01386) 712615 or email swilliams@sworcs.ac.uk

Adults can access an impartial advice and guidance service which provides free advice about learning, training and work options. If you would like to speak to an advisor please contact the Next Step advisor based at Connexions on 01386 444220 or visit the website on www.nextstepwestmidland.org.uk If you require any further advice on learning support, childcare facilities, financial support, transport or any other matter in relation to courses and programmes offered, please contact the main Reception at Malvern on (01684) 565351 or the Learner Services Team at Evesham on (01386) 712600.