Portside Towing Limited Portside Towing Limited (“Portside”) is a privately own Jamaican company involved in providing tug and towing services primarily to ships docking and undocking in Jamaica’s ports. Portside is located at 102-112 Water Lane Newport East Kingston CSO. The company began its operations in 1992 and its owners consist of experienced Marine Pilots who have successfully managed the business over the years. The harbour tugs sector, like shipping, is a global and borderless enterprise. Ship owners and charterers will continue to benefit from tug assistance during manoeuvring and when in distress, requiring emergency assistance for towage, salvaging, search and rescue, firefighting and pollution control. Our fleet of five tugs ranges in capacities from 1,200 to 4,500 horse power. This mix will allow Portside Towing to adequately service the nine out ports, the Port of Kingston when required, and accept engagements for international assignments.
Our main focus is to provide a high quality service at a competitive price. Success will be measured by our clients continuing to choose us, because of their belief in our ability to meet or exceed their expectations of service. Mission
Portside Towing’s mission is to provide timely marine support solutions to ship owners, charterers and terminal operators, becoming their safety partner for efficient and reliable tug service geared towards reducing the vessel’s stay in port and protecting the customer’s investment. Portside is dedicated to providing a high quality service to all our shipping agents by developing successful relationships with them, our staff members, and other stakeholders within the shipping industry. We will continue to respect the interest and goals of each of the parties with whom we do business. In order to implement our strategic goals, we are focused on developing the following tools: • Effective communication systems between ship agents/terminal operators and Portside Towing, and between tug captains and pilots. • Setting deployment schedules that can be met. • Hiring and retaining reliable, Tug Captains. • Understanding what the customers are trying to achieve, and helping them to reduce the vessel’s stay in port and protect their investment. • Knowledgeable, friendly staff that can meet the shipping agents needs and circumstances.
• Services to meet or exceed the expectations of our clients, that are affordable and of the highest quality. • Efficient service delivery with minimum wait times. • Continuously reviewing and expanding our service offering as we believe customer service and competitive pricing is the cornerstone of our success. • Employee welfare is equally important to our success. We will continue to treat our employees fairly with the utmost respect and endeavour to ensure our employees feel a part of the success of Portside.
Portside Towing’s currently provides vessel assistance for docking and undocking manoeuvres on the north and south coast ports of Jamaica. Towing of vessels in distress in or outside Jamaican waters, Portside operate in the following ports:
PORTLAND BIGHT • PORT KAISER • MONTEGO BAY • OCHO RIOS DISCOVERY BAY {PORT RHODES} • PORT ANTONIO • FALMOUTH • RIO BUENO 16 | SUSTAINABLE BUSINESS MAGAZINE