network covers over 220 destinations worldwide, giving Botswana Couriers the widest reach and the capability to connect customers from all over the world. Services We have a diverse portfolio of service offerings specially designed to suit the specific and varied needs of customers. • Same Day Deliveries: For urgent and high value items, SDD are frequently used by legal professions and others where contracts, paperwork and documents all need to be prepared, signed and processed, within a very tight deadline. This service is offered between major centres in Botswana and Johannesburg. • Overnight Domestic and International Courier: As the old saying goes, time is money and sometimes you need things shipped or delivered at the speed of light or as close to it as possible. It could be that you need materials quickly due to an unforeseen occurrence, or perhaps one of your clients is in need of an item only you can provide. You can rely on the Botswana Couriers’ ODIC services to ensure the item makes it to its destination on time. These daily services are provided between Gaborone and major centres in Botswana, as well as between Johannesburg (including surrounding areas) and Gaborone. • Freight Under freight we offer our clients a more flexible product both local and international based on weight of 100kg and above with no weight or volumetric limit. The service is not offered on express basis unless where the customer stipulates and allows for longer transit time while reducing cost to the customer. • Supply Chain Management As Botswana Couriers evolves to become a more innovative player in the market and assert itself as the dominant player in the market, we formed strategic partnerships and delivered capacity to serve our customers end to end. To this end Botswana Couriers will be launching into the market a range of supply
chain management solutions including warehousing & distribution, inventory management, outsourced procurement, consolidated sea, rail, road and air freight. • Messenger Services: Messenger Services offer customised mail pick-up and delivery services within town. There are dedicated couriers who are responsible for the day-to-day running of mail services for specific organisations. Daily proof of delivery documents are produced for accurate recording. As part of the strategy, Botswana Couriers have expanded in Warehousing and Distribution, making them the first and only courier company in Botswana to offer such distinguished services – to both local and international clientele. Botswana Couriers Online The Botswana Couriers online facility allows customers to track and trace their parcels from origin to destination through the company website. This facility aimed at providing real-time updates on the whereabouts of a parcel en route to its final destination by the end of 2013. Botswana Couriers have successfully added
convenience to customer interaction. This feature allows customers to book their collections online through a detailed booking form. Once submitted, a response is sent directly to their email addresses bearing a collection reference number as confirmation. With the growing demand for courier services within this market, and the increased competitiveness in the industry, Botswana Couriers have now made it easier for customers to calculate their own shipping costs from the comfort of their homes or offices. This avenue not only adds convenience, but instils confidence and understanding for customers. As a customer centric and service orientated organisation, Botswana Couriers ensures their employees provide exceptional service and uphold the highest level of integrity at all times.
Botswana Couriers House Plot 89, Tshukudu Road Gaborone International Commerce Park Tel: +267 3930629 Fax: +267 3930630 Email: customerservices@ botscouriers.co.bw; sales@botscouriers.co.bw www.botscouriers.co.bw Best of Botswana
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