Customer Protections and Smart Meters – Issues for Queensland
4.1.2 Hypothetical domestic TOU tariff for Queensland 4.1.3 Single element vs. multi element smart meters 4.2 Households reassigned to a TOU tariff 4.2.1 The sole parent - Household 1 4.2.2 The Pensioner - Household 2 4.2.3 The DINKs - Household 3 4.3 Lifecycle changes 4.3.1 The young family - Household 4 4.4 Exclusion from market offers due to meter type 4.5 Potential TOU winners 4.5.1 The high consumption family - Household 5 4.6 TOU tariffs and choice 4.7 Energy costs, price shock and household financial impact 4.7.1 Underlying increases in energy costs 4.7.2 Price shock 4.8 Who are the losers and who are the winners? 4.9 Energy costs and household income
48 48 49 49 51 52 53 54 55 57 57 58 59 59 60 62 63
5. Queensland specific matters and customer assistance measures 5.1 Queensland review of electricity pricing and tariff structures 5.1.1 Scenario 1: Consumers choose tariff structure 5.1.2 Scenario 2: Meter type determines tariff structure 5.2 Queensland Electricity Concessions Recommendation 47 5.2.1 Summer consumption Recommendation 48 Recommendation 49 5.3 Non-tariff charges (retail) Recommendation 50 Recommendation 51 Recommendation 52 5.4 Wrongful disconnection payment Recommendation 53 Recommendation 54 5.5 Electricity Billing Code Recommendation 55 5.6 Hardship policies Recommendation 56 Recommendation 57
65 65 67 68 69
6. Concluding remarks: Queensland framework vs. NECF
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Bibliography Appendix 1: Table of recommendations
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