Buying Online Tickets for Students’ Union Events through Tixtu 1. Visit www.ussu.co.uk and choose an event from the calendar at the top.
2. You will see the event details displayed in a dialogue box. Click Tixtu ‘Buy Tickets Now’.
3. You should see the Tixtu ticket buying option at the bottom of the event page - Click ‘Buy Tickets’.
4. You will now be asked to Sign In. If you have not already registered then you will need to click on ‘Not a Tixtu Member’.
5. You should see the following screen. Fill in all the required fields and click on ‘Sign Up’.
6. You will then be notified about a confirmation email sent to the email address you registered with. 7. When you check your emails you should have the following email from Tixtu. Follow the instructions and click on the link.
8. You should now be taken back to Tixtu and the following page. Sign in with the details you registered with.
9. You will then return to the events page for the event you previously selected and you will see the ticket buying options listed below. Select the type of ticket(s) and number(s) you would like and choose ‘Buy Tickets’.
10. You will then see a summary of your order. If the summary is accurate, click on ‘Proceed to Payment’
11. You will be taken to the Sage Pay screen. Select the method of payment you wish to use.
12. You will be asked to fill in your card details. Once you have done this press ‘Proceed’ and you will see a summary of the information you entered. If it is all correct click on ‘Proceed’. Note: You will only need to fill in your full card details once. Your card details will be stored securely by SagePay for future purchases.
13. If everything is successful you will see a ‘Payment Complete’ screen.
14. You will also receive a confirmation of your purchase to your email account.
15. Finally you will receive another email with your e-ticket, NOTE: We recommend you print out this email or keep it available on your smartphone so it can be scanned at the venue.
Help! If you require assistance in the first instance please contact ussu.boxoffice@surrey.ac.uk from your University email account but remember to tell us what email address you registered with Tixtu.