Monitoring supplies via the product feedback app
1
UNICEF procures over 2,000 different kinds of products every year. In places where these supplies are being used – for example, in health centres, schools and refugee camps – UNICEF staff observe whether supplies are being used as intended or if there are products that could be made more practical and appropriate for the people for whom they are meant.
The size of the spout and jerry can opening don't match.
Some of the medicine bottles arrive damaged.
2
In 2013 UNICEF used mobile technology to develop a Product Feedback app which staff can use to snap a photo of the issue to send (or save to send later) to a centralised database.
24 Supply Annual Report 2013
The size of this school chair is too big for this child.
Supply Division thanks you for your fee dback!