CHANGE MANAGEMENT

formation journey, and Covéa will aid the development of the provider’s products and will introduce new ideas to the market. “I want still to be able to challenge them, to be able to give new ideas for their road map and to be able to push new ideas,” reveals Noël. The solution was introduced to the company to ease operations and avoid the procurement “black hole.” The company outside of Noël’s team have been provided with a clearer understanding of its procurement operations, and the team itself has been 34

trained with how to adopt the new technology. Nonetheless, Noël is keen to note that her ultimate priority is the people she works with, which is why Ivalua’s suite was introduced in the first place. She feels that as important as it is for procurement to evolve and digitise, the ultimate key to success in

“NEW TECHNOLOGY IS ALSO IMPORTANT, BUT IT COULD NOT BE INTRODUCED WITHOUT THE TEAM. TECHNOLOGY IS NOTHING WITHOUT THE PEOPLE THAT UTILISE IT” — Sylvie Noël, Chief Procurement Officer, Covéa

MARCH 2019