from a customer perspective – as
locations, the world’s largest cold chain
a Hyster national account customer
solutions provider faced some very
for 11 years. “I was a very active
specialized material handling issues.
customer, too,” he asserts. “Pursuing
Warehouses that operate at -20
innovative solutions for the business.
degrees put material handling equip-
Hyster approached me to join their
ment under extreme stress: steel
marketing group because I had that
becomes brittle, batteries lose power,
customer perspective on the food
fluids become viscous.
and beverage side.”
“It was my job as a procurement professional to cultivate a strong
THE CUSTOMER’S PERSPECTIVE
supplier relationship. Hyster became
As a major cold storage and warehous-
one of the preferred suppliers at that
ing company with more than 170 global
time. Cold storage warehouses are w w w.suppl yc ha i ndi gi ta l. com