Schenectady County Community College 2016-2017 Catalog

Page 85

Hospitality and Tourism Management Associate in Applied Science (A.A.S.) Mission The Hospitality and Tourism Management A.A.S. program prepares students for direct employment in the hospitality and tourism industry. Students gain theoretical and hands-on experience related to inbound and outbound tourism. Graduates are qualified to assume a variety of responsible roles in the hospitality and tourism industry. The program prepares graduates to Goal I: Explore the scope and role of the hospitality and tourism industry. • Objective 1 Identify best practices in superior customer service skills • Objective 2 Analyze the ‘host/guest’ relationship in business/ industry • Objective 3 Identify the role of government in hospitality/ tourism • Objective 4 Analyze marketing strategies utilized in hospitality/tourism Goal II: Demonstrate the understanding of historical and emerging trends. • Objective 1 Identify the historical developments that shape the hospitality and tourism industry • Objective 2 Analyze current trends in hospitality and tourism Goal III: Develop competencies required in the hospitality and tourism industry. • Objective 1 Apply common terminology/jargon used • Objective 2 Apply the steps/processes of effective event/ meeting/convention/group-tour management • Objective 3 Identify the function of human resources in the hospitality industry Goal IV: Utilize technology to develop effective communication and professional presentation skills. • Objective 1 Develop and deliver effective presentations • Objective 2 Develop effective written communication skills • Objective 3 Identify various technologies utilized in the hospitality and tourism industry • Objective 4 Demonstrate ability to operate hospitality related technology/software Goal V: Explore options for further education and/or employment. • Objective 1 Identify various continuing education options • Objective 2 Research career opportunities • Objective 3 Create personal goals and link to career opportunities

The Hospitality and Tourism Management A.A.S. degree program enables graduates to: • Prepare for a variety of positions in the tourism, hospitality and community planning fields, and • Enter the workforce with practical experience acquired through professional internships. Graduates often decide to transfer to four-year institutions to earn their baccalaureate degree in the hospitality field. Students may obtain their baccalaureate degree at Schenectady by taking the Bachelor of Business Administration program offered jointly with the State University of New York at Delhi. Students interested in obtaining a baccalaureate degree in Hospitality and Tourism Management should seek information about the SUNY Delhi Event Management Concentration offered at SUNY SCCC. Please refer to page 80 for specific program details.

First Year Fall Semester ENG 123 FYS 100 HOT 217 HOT 277 TAT 121 MAT 126

CR College Composition..............................................3 First Year Seminar...................................................1 Front Office Management......................................3 Tourism Development ...........................................3 Intro. to the Hospitality Industry..........................3 Descriptive Statistics or higher (b)...................3-4 16-17

Spring Semester CR ENG 124 Literature and Writing............................................3 HOT 218 Human Resource Management/HFI OR Disney*..............................................................3 HOT 276 Meetings & Convention Management.................3 HOT 291 Computers for Hospitality Industry.....................3 Restricted Soc. Science Elective (a)......................3 15

Second Year Fall Semester HOT 116 HOT 253 HOT 275

CR Lodging Management & Operations ...................3 Banquet Management Operations........................3 Marketing for the Hospitality Profession OR Disney*..............................................................3 Restricted Liberal Arts Elective (c)...................3-4 Science Elective...................................................3-4 15-17

Spring Semester CR ACC 121 Financial Accounting..............................................4 BUS 212 Business Communications.....................................3 COM 105 Public Speaking.......................................................3 TAT 140 Event Management.................................................3 TAT 231 Hospitality and Tourism.......................................... Management Internship........................................3 16

Minimum Credit Hours required for degree: 62

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