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First Pakistani bank to cross Rs one trillion mark
National Bank of Pakistan 64 Years of Service to the Nation
The National Bank of Pakistan, the Country's largest banking institution, has completed 64 years of service to the nation. The bank was established through an ordinance on November 9, 1949. NBP, started its operations with an issued capital of Rs 15 million and 100 employees. NBP, had become the country's first-ever bank to cross a trillion-rupee bench mark with more than 16,500 employees and a network of 1,285 branches across Pakistan in addition to 23 overseas branches and representative offices in four countries and a unique footprint in South Asia, Central Asia and Middle East. The Bank's entire branch network is now completely online, and it has the fastest growing overseas correspondent base for home remittances. NBP has been rated AAA/A-1+ (Triple A / A-One Plus) by JCR-VISCredit Rating Company Limited (JCR-VIS). From Corporate and Retail Banking to Agriculture and Islamic Banking, NBP is offering valuable services in almost all the areas of banking. Apart from this NBP has taken major steps in the areas of risk management, information technology, operations and human resources and the bank is also fulfilling its commitment towards the community. During the past years, NBP became the largest bank with a 100 percent online branch network, offering online facilities to its account holders, including inter-branch fund transfers, withdrawals and ATM/Debit Card. In addition to regular online services, NBP account holders who are registered taxpayers of the Federal Bureau of Revenues (FBR), can also avail the facility of payment of government taxes (FBR dues) via online direct debit to their accounts. The National Bank of Pakistan has also been facilitating payments of EOBI pensions to thousands of EOBI beneficiaries through its authorized branches and Customer Facilitation Centers. NBP is also collecting contributions from EOBI registered employers and beneficiaries. The bank has successfully replaced the paper based account opening process with a system based account opening process which meets all regulatory as well as Bank's
internal polices requirements relating to Vision Know-Your-Customer and for prevention To be recognized as a leader and of money laundering and terrorist a brand synonymous with trust, financing. The bank is serving 7.7 million account holders. Of the total, 3.3 million highest standards of service quality, are pensioners. There are about four international best practices and million pensioners in the country. To social responsibility. facilitate EOBI pensioners, a web-based Mission application has been implemented since NBP will aspire to the values that March 1 last year in 560 authorised make NBP truly branches for payment of pensions and the Nation s Bank, by: contribution collections of EOBI. The Institutionalizing a merit and same web-based utility will later be performance culture replicated for payments of pensions to Railways' retired employees, which will Creating a distinctive brand identity benefit more than 100,000 pensioners, by providing the highest standards of services reducing counter traffic at bank branches. Another milestone achieved by NBP is Adopting the best international the development of 'Direct Account management practices Credit Module' for facilitating pensioners Maximizing stakeholders value who opt for taking pension directly to Discharging our responsibility as their account opened with NBP branches a good corporate citizen of Pakistan and they can withdraw their pension through cheque or ATM card transaction. and in countries where we operate Core Values Home Remittances is the second largest Highest standards of Integrity source of recurring foreign exchange for the country and a sustainable flow of Institutionalizing team work and performance culture remittances provide much needed stability to the economy. NBP has posted Excellence in service phenomenal growth in free of charge Advancement of skills for remittances over the past three years. tomorrow s challenges Last year alone the growth was over 93 Awareness of social and percent. community responsibility NBP has reduced the remittance delivery Value creation for all stakeholders time to minutes (conditions apply) by Goal introducing computerised processing To enhance profitability and systems. Overseas correspondent base has grown to 29 leading financial maximization of NBP share through institutions and Money Service Business increasing leverage of existing Providers (MSBs) from just 8 at the time customer base and diversified range of establishment of this dedicated group, of products. free SMS alerts are sent to beneficiaries on receipt of their payments which also NBP Cash n Gold. The bank has provides helpline numbers to beneficiaries. implemented special credit schemes like National Bank of Pakistan is today a small finance for agriculture, business progressive, efficient, and customer and industries, administrator to Qarz-efocused institution. It has developed a Hasna loans to students, self employment wide range of consumer products, to scheme for unemployed persons, public enhance business and cater to the different transport scheme. The Bank has expanded segments of society. Some schemes have its range of products and services to been specifically designed for the low to include Shariah Compliant Islamic middle income segments of the Banking products. For the promotion of population. These include NBP Advance literature, NBP recently initiated the Salary, NBP Saiban, NBP Kisan Dost, Annual Awards for Excetllence in
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