Attainable Luxury By Kelly Gray | Photography: Michael Roberts Mercedes Benz Winnipeg wants you to give peace a chance. We are talking about the peace that comes with the purchase of one of the dealer’s pre-owned Mercedes Benz cars. According to Mercedes Benz Winnipeg Pre-owned Sales Manager Richard Ojo, buying an already loved car from Mercedes Benz Winnipeg is unlike the ‘used’ car purchase experiences that one might find at other dealers. “So much of the risk and guesswork is removed. We do this by offering the same level of service and eye to detail that our new car buyers enjoy,” says Ojo. “Vehicles from our pre-owned inventory come with full warranties, and all the cars are painstakingly inspected from the star on the grill to the exhaust pipe. When a customer drives off our lot with one of our pre-owned cars we want them to have the same level of trust in their car and service satisfaction that comes with a new Mercedes. Our customers tell us we are getting this job done.” Indeed, the quality of the engineering and service commitment from Mercedes Winnipeg is such that
a pre-owned Mercedes purchase is one that allows customers to rest easy. Consider the vehicle itself. Mercedes Benz cars are among the best-built autos right out of the gate with an engineering excellence second to none. Add to this a comprehensive service package that keeps the cars in showroom condition during those years they are owned by the original buyer. “We know the cars in our pre-owned inventory. They have up-to-date warrantee books and our service people have seen many of them when they came in for routine maintenance. We have kept them up to virtually original condition, and as such, have real confidence that these are the very best pre-owned cars in the market.” According to Ojo, like all activities at Mercedes Benz Winnipeg, they go well beyond the minimum level of expectation. For example, cars are put through an exhaustive 154-point inspection. “A full vehicle safety from the Manitoba Government is only 81 points. We go the extra distance beyond just looking at mechanicals. We look at appearance too, and address anything that would have the car not appearing as it should when it came off the factory floor,” he says. There is also Mercedes Benz Certified warrantee cover-
age for pre-owed vehicles that extends the original warranty up to six years and 120,000 kilometers. “We can do this because of the quality of the cars and the fact that when manuals are kept up to date, we know the vehicle and have addressed any issues,” he says, noting that having a complete vehicle history is a valuable document that readily lends assurance. Lastly, if there is a problem, Mercedes Benz Winnipeg customers receive 24-hour roadside assistance that is backed up by a complete and highly skilled service department. Want more? Mercedes Benz Winnipeg delivers more with an easy satisfaction guarantee that helps customers choose the car right for them, even if they have to try a few in the process. Ojo reports that customers have a five-day 500-kilometer exchange privilege on preowned products. “What we are selling here is certified affordable luxury. We have rates as low as 0.9 percent on inventory available from $20,000 to $90,000. With the level of service and the peace of mind of our Certified Pre-owned program, there has never been a time when it’s easier to get yourself into the world’s best driving experience. Luxury behind the wheel has never been more attainable.”
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