10
13 August 2012
CAMPUS NEWS
IT support made easy
nectivity settings, several WiFi hotspots enable you to connect to the internet hassle free.
This new support service represents one of several initiatives aimed at creating a more customer orientated service. Apart from the Student Laptop Initiative, the new computer booking project and the walkin support service, the IT department also offers students – who have not had their laptops set-up for Wi-Fi connectivity (and who therefore do not comply to the antivirus policy of the University) the opportunity to buy a connectivity coupon from as little as R15.00 for 50 MB.
Below is a map of the current Wi-Fi and internet connections available on Campus. The colours stand for the different phases and areas that currently have or will have WiFi connectability in the coming months.
Annette Willemse
If you are anything like me and also find yourself intimidated by all things technological, you can rest assure since the Information Technology and Management Department (IT) has just removed the sting associated with technical IT support. A brand new walk-in support service has been introduced and students will benefit from the complete one-stop service. Services that are offered include: depositing of printing money; password settings; computer bookings and computer set-up support (Wi-Fi connectivity and software installation). You will also be able to purchase CD’s, DVD’s and several software packages at the support service. The service is available in Building 8, room 104.
According to Mrs. Aldine Oosthuyzen, IT Manager, the IT policy of the University prescribes that the Security Essentials antivirus software be installed on all computers that log onto the University’s IT network. After the IT Department has enabled your Wi-Fi con-
Please look carefully so that you may see where you will be able to use your laptops for WiFi. Colour Code: Green: Complete Wi-Fi coverage Pink: Wi-Fi coverage in planning phase Blue: Radio link to Quest and Faranani Yellow: Hostels: Full coverage