EMPLOYEE ENGAGEMENT

SMI strives to ensure employees feel valued and engaged at work Employee ownership of work helps to uphold a shared mission. Employee engagement programs and initiatives are implemented and monitored by the human resources and communications teams and are overseen by the sustainability committee.

SMI provides employees with biannual performance reviews that measure employees’ performance toward goals determined at the beginning of each year by employees and their managers. These goals are tied to corporate strategy, safety, and sustainability goals. Employee reviews serve as a way to evaluate pay increases and promotions while providing feedback on performance.

Employees are also encouraged to submit an annual satisfaction survey, where they can provide feedback on compensation and benefits, health and safety, job satisfaction, career training and advancement, and management’s performance. The company utilizes this information to implement meaningful changes to better support glass warriors on and off the job. The results of the survey are reviewed by the human resource department.

The “buddy” program established last year has successfully carried into 2022. The initiative provides new employees with a senior team member as their mentor for onboarding. The program enhances the leadership skills of the mentor and improves acclimation for the mentee. It is a important contributor to improving employee retention and safety metrics while making the employee feel welcome and included.

In 2023, SMI plans to carry out an employee parental leave policy and define an employee engagement council that will be comprised of employee representatives across facilities. The council will meet to discuss potential improvement opportunities in areas like diversity, equity, inclusion, health, safety, and overall employee engagement.

As a result of increased attention and programming, SMI has seen an improvement in employee turnover rates. Compared to 2019, SMI has realized a 25% reduction in annual turnover rate.

SMI Indianapolis, IN: The SMI team in Indianapolis enjoy participating in quarterly raffles and cook-outs, celebrating overall team attendance, going above and beyond expectations, and most importantly, being safe. Pictured: Plant Manager, Joe Merchant, and team Employee Education: President of Latin America operations, Javier Lopez-Portillo, graduated from the University of San Diego with a Master of Science in Global Leadership. Javier has been with SMI since April 2018 and maintained a commitment to the company while earning his degree. He is responsible for developing and growing Mexico and Latin American operations, as well as building and maintaining relationships with customers and suppliers. Congratulations, Javier!