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STAKEHOLDER ENGAGEMENT & COMMUNICATIONS
PEOPLE: Employee health and safety, ethics and integrity, diversity, equity and inclusion, and employee engagement.
Stakeholder engagement is integral to SMI’s sustainability strategy and business. Providing regular, transparent communication with employees, customers, trade associations, suppliers, investors, regulators, and communities is part of every day life. Communication is disseminated through newsletters, social media, memos, monthly meetings, and the annual sustainability report.
PARTNERS: Customer service, product offering and scale and quality.
Continuing to strengthen connections with stakeholders in the communities where the company operates with proactive communications from local team members is valuable. The company shares regular updates to keep stakeholders informed on significant developments and to encourage interactions with the company.
PLANET: Recycling and material recovery, waste generated and diverted, and GHG emissions.
