Going Further for Carers

February was an exciting month for us at the Centre. Not only did we win 'Charity of the Year', but we also found out that we had achieved our Excellence for Carers Award.

The Excellence for Carers Award is a UK-wide scheme run by Carers Trust, one of the National Carer Organisations. Achieving the award is the result of a thorough assessment of the organisation, looking at how support is provided, how Carers are involved, the organisation’s partnership working, and how Carers are promoted in the wider community.

As well as observations by the assessment team, some of our Carers were interviewed to give their views. This allowed the assessors to see how our services have impacted the people using them.

The assessment report from Carers Trust highlighted the organisation’s commitment

to supporting Carers, and the team’s ability to see Carers as individuals with unique circumstances and support needs and to provide tailored services.

Helen Oliver, Carers Trust’s Quality Assurance and Improvement Manager, said: “We are really pleased to be able to present Stirling Carers Centre with the Excellence for Carers Award. The whole team demonstrated their commitment to providing services that really met Carers’ needs. We were able to hear first-hand from Carers about the positive impact of the services provided and the lifechanging difference accessing the support has made. We very much look forward to seeing their services continue to prosper.”

The whole team demonstrated their commitment to providing services that really met Carers’ needs.

- Helen Oliver, Carers Trust

Colleen McGregor, CEO of Stirling Carers Centre, said: “Achieving this award affirms the Centre’s ongoing commitment to Stirling’s Carers, and we are delighted to have our team’s high standard of support and care recognised in this way."

We are delighted to have our team’s high standard of support and care recognised in this way.

- Colleen McGregor, Stirling Carers Centre

Thank you to all the Carers who were involved in the assessment process and spoke so highly of the support they received. We’d also like to thank the assessors for the time they invested with us and for the helpful feedback that will help improve support even further.