Stirling Eye Spring 2010 by Stirling Council

Spring 2010

Inside this issue... Forest industries sector feature Interviews with S&J Duff & Son and Richardson & Starling

Special feature on the Top of the Town History of the area and views from local traders

Business Panel feature Update on the spring event and the autumn Trade Fair

Business space Review of new developments

Business profile Talking Mats

0845 277 7000

Contents

Welcome Our Business Profile, this spring, features Talking Mats who are, through pioneering research and development, providing an invaluable product for people with communication difficulties. This feature also shows the strong link between Research & Development companies and the Innovation Park at the University.

Local business news

Business profile - Talking Mats

National Sheep Association Scotsheep 2010 event

Tourism Development Grant Scheme 7

We have featured our Emergency Planning service in this edition, to bring to light the importance of business continuity planning, enabling your business to prepare and plan for recovery from disaster and emergency situations. The special feature looks at the history of the Top of the Town, how this once was the main city centre of Stirling and includes interesting views from two local businesses trading in the area. It is pleasing to note that business start up figures are up in the Callander area and the number of positive local business news stories is very encouraging. Questions on the local economy are put to Stirling Councils new Chief Executive, Bob Jack who gives an open and honest opinion on the council’s approach to the future of Stirling’s economy. I would like to take this opportunity to encourage businesses to attend the Spring Business Panel event to contribute to the implementation of Stirling’s Economic Development Strategy ‘Open for Business’. This event will also be a chance to register your attendance at the forthcoming Autumn Trade Fair.

30 second interview

Stirling Business Panel

Special feature - Top of the Town

Business space developments

Sector feature - Forest Industries

At your service - Emergency Planning

Interview with Bob Jack, Chief Executive, Stirling Council

LEADER update

Mediation - what we’ve all been waiting for?

Improve the health and well-being of your business 20 Business Gateway start-up success in Callander 20 Business Rates

Local companies scoop business awards

Safety is key to City centre success 22 Perth Bull Sales - a success in Stirling 22 Demand Responsive Transport (DRT) extended 22 Trossachs set for 200th Anniversary Celebrations 23

Councillor Scott Farmer Depute Leader of Council and Portfolio Holder for Economy, Tourism and Finance.

If you need this information in large print, Braille, audio or in another language please contact 0845 277 7000 and quote reference number 7064.

Cover photo: RACMSA Rally of Scotland 2009 (Stirling & Perthshire). Please see articles on page 24. Photo taken by Les Kolczak www.worldrallypics.com

Free training to local businesses

Stirling Council’s 2010 Salmon Fishing Season opens

Tourism update

Visitor Survey

Economics facts

2010 Rural priorities workshops for farmers 28 Forthcoming events/training

Focus on the local economy

Stirling Eye is compiled and produced by Stirling Council’s Economic Development Service. If you have any interesting news with a business or economic focus, or would like to comment on this publication, please contact: Laura Melville, Business Liaison Executive Economic Development, Economy, Employment and Youth Services, Stirling Council, Viewforth, Stirling FK8 2ET Tel: 01786 443028 Email: melvillel@stirling.gov.uk Web: www.stirling.gov.uk/stirlingeye Printed on recycled paper.

STIRLING EYE

Focus on the local economy

www.stirling.gov.uk/stirlingeye

Local business news

John Quinn of Bluwater Limited, Bridge of Allan with Wallace High School pupils

Local entrepreneur goes back to school Wallace High School played host this week to local businessman and owner of Central FM – John Quinn. John met third-year Business Education pupils for an informal chat about how he started and developed his business portfolio over the last three decades. The purpose of the visit was to give pupils an insight into entrepreneurship and to inspire them to consider selfemployment by starting their own business. John said: “I am a great advocator of encouraging young people with business ideas to go for it. There is a lot of support available to young people wishing to embark on a small business venture via The Princes Trust and Stirling Enterprise Park, who both make an invaluable contribution to the growth of small businesses.”

Vizibility Design collaborates creatively with local school pupils

Scott Dickson, Vizibility Design and

Pupils at St Modan’s High School, Catrina Hatch, Depute Head, St Modans High School supported by Stirling Council’s Determined To Succeed initiative, are involved in piloting a new Scottish Qualifications Authority (SQA) course - Enterprise and Employability.

The course encourages pupils to research different industry sectors with a view to selecting a work placement, helping them to decide on a future career path. Vizibility Design Director Scott Dickson gave a presentation on the marketing and design industry, an area the pupils were currently studying. Scott said: “this is a great way for local employers to connect with future employees. The pupils I met could be our rising star designers of the future.” www.vizibilitydesign.co.uk

If you are a local employer and would like to find out how you can support our local schools, please contact Determined to Succeed, e-mail determinedtosucceed@stirling.gov.uk or call 01786 442701 to speak to a Determined to Succeed Co-ordinator.

National honour for Go Ape Local company, Go Ape High Wire Forest Adventure in Aberfoyle was announced as winner of the Santander “Small to Medium Sized Business of the Year” accolade at The National Business Awards 2009. Reflecting on the company’s success, Tristram Mayhew, Chief Gorilla and Go Ape founder, said: “When we set up Go Ape we did so to create a dream rural based lifestyle for us and for our future children. What has taken us by surprise is how much fun it has been to grow a business from an idea to a nationally recognised adventure brand. The credit for our rapid growth is due to the imagination and enthusiasm of the 350 exceptional individuals who have joined the Go Ape tribe on our journey. We look forward to creating further adventures, and to encouraging everyone to live life more adventurously.”

Steve Pateman, Santander and Tristram Mayhew, Chief Gorilla, Go Ape

www.goape.co.uk

Award nomination for local designer Local Fashion Designer and Artist, Iona Crawford has been nominated in the Scottish Variety Awards under the Best Up and Coming Artist/Designer 2010 category. The Awards ceremony will be held on 26 March and the event is to

fashion design from Edinburgh College of Art in 2007, and was

tailoring, contrasting fabric textures and masculine style inspire my

recognise Scotland’s home grown, emerging talent.

awarded the Betty Davies Award for Innovation and Outstanding use of Scottish Fabric.

work. Collections consist of earthy and tonal fabrics of Scottish origin that transcend fashions and epitomise timeless contemporary style.”

Described by Vogue.com as, “One of the most avant-garde young designers emerging today”, Iona gained a first class honours in

Iona said: “I am surprised and delighted to have been nominated for this award. Unorthodox

www.stirling.gov.uk/stirlingeye

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www.ionacrawford.com Focus on the local economy

Local business news

Tom McInally and his bike endured tough conditions crossing Russia

Sign company goes to the ends of the earth to test product quality

Stirling sign company, D Signs recently provided windscreen signage for a round-the-world, fundraising, motorcycle trip. Retired police officer Tom McInally biked 23,000 miles, raising over £24,000 for Capability Scotland and on the way, he put D Signs’ windscreen graphics to their toughest test yet. Tom and his bike have been through desert, flood, torrential rain and baking sun, travelling some of the most remote and rugged roads in the world. None of these challenges have beaten the 23 carat gold, vinyl lettering and printed and laminated graphics applied to his

Dunblane livery yard earns industry seal of approval Hillside of Row Equestrian is celebrating being awarded British Horse Society (BHS) Approved Livery status. A purpose built livery, Hillside opened for business in January 2009. The business also provides BHS instruction and schooling, preparation and development of competition horses, year round turnout in over 35 acres of grazing, a floodlit arena, show jumps, horse holidays, remedial schooling, ample parking, and, with the owners living on site, 24 hour supervision. Hillside faced a rigorous inspection from a BHS representative who was impressed with

windshield by D Signs.

the standard of facilities. Ongoing monitoring

D Signs’ Managing Director Elsi Duncan said: “We were delighted to support Tom in his

standards remain high. The Hillside team are

round-the-world fundraising trip. Firstly, for such a worthwhile cause and secondly, because it has given us a chance to see just how well our vehicle livery can stand weather and road conditions far beyond what we are used to, even in Scotland.”

and unannounced inspections will ensure that focused on maintaining and building on their success, with a cross-country schooling facility planned in the next few months.

www.dsigns.co.uk

www.hillsideofrow.co.uk

University of Stirling is Scottish University of the Year The University of Stirling has been named Scottish University of the Year 2009 by the Sunday Times newspaper, in recognition of the University’s “outstanding student experience and record for innovation and high quality teaching”. It is the first time that the University of Stirling has won the award, and Professor Christine Hallett, Principal, said: “This is a superb accolade that underlines the overall quality of this University. Our mission is to pursue world-class research, scholarship and learning.” A Sunday Times analysis of the latest National Student Survey results covers students’ views on teaching quality, assessment and feedback, the quality of learning resources and their overall satisfaction with university life. Stirling’s score rose from 74.1% in 2008 to 78.7% in 2009, ranking it 23rd in Britain and registering one of the biggest gains of any university in the UK. www.stir.ac.uk

STIRLING EYE

Photograph courtesy of John McPake

Focus on the local economy

www.stirling.gov.uk/stirlingeye

Business welcome…

Local business news

New and relocating businesses to commercial premises in the Stirling area include:

Furnish Furnish, located in the Stirling Arcade, sells household furniture, soft furnishings and accessories, including furniture to take away the same day. The company also provides a delivery, assembling and installation service for buy to let landlords and investors. Tel: 01786 450196 www.apartment1.co.uk

Fraser Hart Jeweller and Ortak

Ortak

Carters Toy Shop A new toy shop providing a wide range of traditional, as well as modern, toys and models for all ages, located on King Street, Stirling. Tel: 01786 448988 www.carterstoyshop.co.uk

Frank Frank is a new retail outlet on King Street, Stirling, specialising in affordable everyday ladies boutique clothing, shoes and accessories. Tel: 01786 475891 www.frankme.co.uk

Fraser Hart Jeweller Fraser Hart has opened a store in the Thistles Shopping Centre. Fraser Hart sell a wide range of gold and silver, diamond and other precious stone jewellery in addition to prestige and premium branded watches. Tel: 01786 469375 www.fraserhart.co.uk

Ortak has opened a store in the Thistles Shopping Centre. The company specialises in the sale of jewellery and giftware, manufacturing their own brand of jewellery, all made in Orkney. Tel: 01786 479449 www.ortak.co.uk

Stirling Virtual Assistance A new business offering a wide range of professional office services, including administrative assistance, event planning, press releases, design and print management. Stirling Virtual Assistance does not charge agency fees but operates on an agreed rate for the job before any work is undertaken. Tel: 01786 842620 www.stirlingva.co.uk

If you have recently set up a business in the Stirling Council area and would like a mention in Stirling Eye or would like to report a business news story, contact Laura Melville on 01786 443028 or email melvillel@stirling.gov.uk

Dr Mary Fraser with artist and designer Iona Crawford

From R&D to B&B After spending her career working in, and with the NHS, Dr Mary Fraser has taken on the challenge of setting up another new business. Spurred on by the desire to work closer to home, Mary bought a derelict property in the Easter Cornton area of Stirling and set about creating bed and breakfast accommodation. Mary has recently been focusing on learning her new trade and has been impressed at how well local businesses work together. Sandra Skerry from another local B&B with over 20 years experience, kindly agreed to vet the new venture and was impressed enough to refer people that she was unable to accommodate herself. Mary said: “As well as the invaluable support from Sandra, the Birds and Bees - our neighbouring restaurant - is offering a discount to my guests. The menu uses locally sourced meat from Cullens in Bridge of Allan while paintings by local artist Iona Crawford grace the walls and are also available for sale. It really is inspiring to see how local businesses work together and help each other.” www.accommodationbedscotland.com

Stirling smiles better! There is plenty to smile about as Tooth+, a new concept in dental treatment, opens its doors in Stirling. Local dentist Rachael Blyth recognised a shortage of dental services in the area and set out to create a unique practice, offering the very latest advances in both general and cosmetic dentistry. Rachael chose a location on the Springkerse Industrial Estate that was ideal, with ample parking at the front door and easy access from the major roads through Stirling. Rachael visited Business Gateway at Stirling Enterprise for assistance whilst starting the business. Rachel said: “I attended the business start-up course and found it invaluable, not only for the help from the advisors, but also meeting other people in the same situation as myself. As the project developed I have continued to receive help and advice from the advisors, who have been incredibly supportive.” www.toothplus.co.uk www.stirling.gov.uk/stirlingeye

STIRLING EYE

Focus on the local economy

Business profile Overview

Development

Talking Mats is an independent enterprise

For the next two years, Talking Mats will

formed by a team of speech and language

operate as an arms length unit of the

therapists from Stirling University. The

University’s Research and Development

enterprise recently relocated from the

Department to fully test and develop their

University itself to the adjacent Innovation

business model before moving towards

Park.

becoming a social enterprise.

Joan Murphy devised the framework for

Speech and language therapist Lois

Talking Mats (literally mats with pictures

Cameron, a partner in Talking Mats,

attached) during a research project in 1998.

explained why they have decided now is

It was originally developed to help people

the time to test their business plan: “Joan

with communication difficulties - such as

and I have been trying to manage this

autism and dementia - think about issues

on a part time basis but the demand has

discussed with them and express their

outstripped our capacity to meet it. We

The Centre also has strong links with

opinions.

needed to take a decision to leave it or

Sweden and Finland where the Talking Mats

give it our all, so we are giving it our all.”

material is already translated and where

Talking Mats can help people arrive at a decision by providing a structure where

target markets include Australia where four

Projects

supported by symbols. It provides time and

Continuing research and development has

space to think about information, work out

resulted in new products, such as the latest

what it means and respond in a visual way

Talking Mats package that was launched in

that can be easily recorded.

November 2009, aimed at assisting young

developed to help people with dementia, learning difficulties, autism, motor neuron

Commenting on why they chose to relocate

progress.

to the Innovation Park Lois said: “It was

months in collaboration with staff and pupils at Starley Hall School, near Aberdour, Fife, an independent service for young people requiring residential support and education.

Hall case designed to facilitate consultation with young people, uses a series of specially designed symbols which are used by the professional (e.g. carer, teacher, social worker, doctor, therapist etc.) in one to one sessions to express thoughts, views and feelings accurately. These are complemented by DVDs and written material.

STIRLING EYE

extremely important that we maintained strong links with the University because our research networks in terms of the other people we collaborate with are heavily shaped by the University. On top of that it’s an extremely pleasant environment to work in and the people have been so welcoming.”

The Talking Mats framework, in the Starley

Telephone: 01786 458105

with a major distributor.

to express their views on their needs and

difficulties as a result of having a stroke.

America, where discussions are underway

Location, location, location

The project has been developed over nine

DynaVox Mayer-Johnson are used under contractual

accredited trainers are already in place and

people in social care and education settings

disease and those who have communication

professionals to use the technique.

regular training programmes are run. Other

information is presented in small chunks,

The Talking Mats method has been

provide accredited training courses for

Lynn Blaikie, the Innovation Park’s Operations and Business Development Manager, said:” We are delighted to welcome Talking Mats to the Innovation Park. The work they are involved in is extremely important in providing an effective means of communication for people who need to be heard. One of our strategic aims is to support businesses providing people centred health care and Talking Mats fits that objective.”

As well as carrying out research, leading to the development of practical resources to assist a wide variety of communication difficulties, the Talking Mats team also

www.talkingmats.com

Focus on the local economy

www.stirling.gov.uk/stirlingeye

Did you know? There are approximately 250,000 people in Scotland with a communication difficulty.

Tourism Development National Sheep Grant Scheme Association Scotsheep 2010 event

Stirling Council runs a small grant scheme, which is designed to encourage collaboration between local tourism businesses, develop innovative tourism products and improve the local tourism offering.

Scotland’s biennial national sheep event, NSA Scotsheep 2010 will be held on 2 June. The event, organised by the Scottish Region of the National Sheep Association will take place on the farm of Burnbank, Blairdrummond, Stirling, by kind permission of host farmers, Douglas & Lynda Graham.

Recent awards included Stirling Tourism Association who received £2,500 towards putting on evening Highland dancing and piping in Port Street and the Castle Esplanade during July and August. Trossachs Business Partnership who were awarded £2,000 towards marketing & PR costs of The Trossachs Mushroom Festival. Callander Enterprise claimed £1,000 to

The event will include sheep breed displays, agricultural trade

help with increased costs of Callander Highland Games. Mugdock Makkers,

stands, a tour of the farm, sheep dog trials, stock-judging

a cooperative group of artists and craft worker at Mugdock Park Visitor’s

competitions and traditional craft displays. The Scottish qualifier

Centre, received £1,000 to help with the creation of a business plan and

for the Young Shepherd of the Year is held at this event, with the

marketing plan aimed at the tourist market.

winner going forward to represent Scotland at the national final. This is a major technical event in the farming calendar and is expected to attract in the region of 5,000 farming and rural visitors from all over Scotland, the North of England and beyond. www.nationalsheep.org.uk

Do you have a collaborative project, which might be eligible for support? Why not get in touch to see if we can help. For more information on the scheme and an application form please contact Jason Clark, Tourism Executive on 01786 442532 or email clarkj@stirling.gov.uk

30 second interview Name:

Brian Devine

Job Title:

Chartered Surveyor

Place of Work:

Graham & Sibbald, Allan Park, Stirling

Brief company description:

Established for over 50 years, we provide a comprehensive property service from a network of thirteen offices.

How do you get to work?

Car

Where is your favourite place to eat out? Why? The Regent, Upper Craigs, Stirling. Great food and fast professional service What do you think the Stirling area could most benefit from?

Larger range of facilities / clubs for older teenagers. More good restaurants and hotels.

What is your favourite colour?

Blue

What is the best thing about doing business in Stirling?

Central location

What do you think the biggest issue is for businesses in the Stirling area?

Convincing people we offer professional services equal to the standards in Glasgow and Edinburgh.

What is the biggest issue for your business?

Promoting awareness of our full range of services.

What is your favourite shop?

Majestic Wines.

What is your greatest ambition?

Hole in one! Graham & Sibbald: 01786 463111 www.g-s.co.uk www.stirling.gov.uk/stirlingeye

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Focus on the local economy

STIRLING BUSINESS PANEL Now that we understand the WHAT, help determine the HOW! Innovation and Funding event

Business Panel Spring Event at the Doubletree by Hilton, Dunblane Hydro Following on from the success of the Innovation and Funding Event in September 2009 and launch of the Stirling Economic Strategy in November 2009, the Business Panel Executive Group is busy putting the finishing touches to the next event.

Business Ambassado rs at the launch of the Stirling Economic Strategy

This event is aimed at getting businesses

as the Business Panel survey findings

involved in developing an Action Plan to

were used in development of the strategy.

deliver the Stirling Economic Strategy.

The event in March will be in workshop

The event will take place on Monday, 22 March

format and will allow local businesses and

pound refurbishment and re-branding of

at the Doubletree by Hilton Dunblane Hydro.

organisations to have an input into how the

the Doubletree by Hilton Dunblane Hydro.

economic strategy is developed into actions

The Dunblane Hydro is one of only two

that will result in making Stirling a better

Doubletree Hotels in Scotland.

The Stirling Economic Strategy was launched in November 2009 at the Stirling Management Centre. Many of the issues that

place to do business.

Dr John Rogers, Chair of the Stirling Economic

need to be addressed are similar to those

It will also provide an opportunity for the

Partnership and Director of Research and

highlighted in the 2008 and 2009 Annual

local business community to see at first

Enterprise at Stirling University, will open

Business Panel Surveys. This is not surprising,

hand the results of the recent multi-million

proceedings.

September Trade Fair – book your place As well as organising the Strategy workshop, the Business Panel Executive Group is also planning to hold a Stirling area Trade Fair in September 2010. This will allow local businesses to showcase their products and services to other businesses and start to extend or develop new networks of both clients and suppliers.

STIRLING EYE

Have your say in how Stirling’s future develops and make sure you stake you place in our September Trade Fair!

It is expected that the Fair will also attract interest from other businesses in the Forth Valley and surrounding area, so demand for spaces is expected to be high. Final details on September’s

Tony Moulsdale, Chairman of Stirling Business Panel said: “We have decided to go ahead and organise a Stirling Trade Fair this year, following strong demand from Business Panel members.”

Trade Fair will be confirmed at the spring event on 22 March and bookings will also be taken for Trade Fair exhibitors.

Focus on the local economy

www.stirling.gov.uk/stirlingeye

www.stirlingbusinesspanel.org

Not already a Business Panel member? Please contact Bill Fortune (Business Partnership Executive – Stirling Council) on 01786 443172, email panel@stirling. gov.uk or join online at www.stirlingbusinesspanel.org

MEMBER PROFILE Wil Fleeson

2009 Annual Business Panel Survey results

Franchisee Director Rainbow Room International

The Annual Business Panel Survey results were published in February and have been sent electronically

Wil Fleeson is a member of the of the Executive Group that directs the Stirling Business Panel.

to all Panel members. In case you missed them, they can be accessed using the link on the Panel website in the ‘News’ section. www.stirlingbusinesspanel.org

For over 30 years Rainbow Room International (RRI) has

Business Panel website needs your news!

built up a reputation as an industry leader in both business and creative fields. Wil Fleeson has been an integral part of the team for over 15 years and has been instrumental in driving the company forward. Wil is now Franchise Director of two Rainbow Room International

The Business Panel website, created by Stirling IT, was launched at the Innovation and Funding Support Event, hosted by Stirling Business Panel in September 2009.

salons, and a creative and powerful force behind the team. His salons include RRI Stirling, which opened in 2000 and RRI Buchanan Street, which he took over in 2008 with wife and business partner Shannon. One of Wil’s strengths is mentoring his team and encouraging

The site features a news page and an events page among others. The

them to progress in their careers, and ultimately become

news section is an opportunity for local businesses to promote major

renowned for their excellent customer care and technical ability.

events or initiatives that are taking place within their business or

As a regular contributor to articles in the trade and hair consumer

markets. This could be new product or service launches, expansion,

press, Wil is often called upon for his outstanding business

rewards received or anything that you feel you want other businesses

acumen. Between creative work and running the business side of

to know about you. The events page highlights forthcoming events,

a busy salon, he is constantly on the move, especially with many

both free and chargeable, which can be of benefit to the local business

exciting new business plans underway.

community.

Continuing to be a successful and respected businessman, while

If you have anything that you feel could be used, don’t be shy!

building his already impressive industry profile, Wil doesn’t plan

Use the ‘Have your say’ button on the website and share your news

on resting anytime soon. 2010 is set to be a busier and more

with other businesses in the Stirling area and beyond.

successful year than ever before.

Bill Fortune, Business Partnership Executive (Stirling Council) said: “The website was launched to highlight the Business Panel. I see it as one of many steps to develop a clear identity and unified voice for Stirling’s

Did you know?

business community.” www.stirlingbusinesspanel.org

There are now over 570 Business Panel members

www.stirling.gov.uk/stirlingeye

STIRLING EYE

Focus on the local economy

Special feature

Top of the Town

Historically a Royal Burgh, Stirling’s central trading area and market place was originally the Top of the Town (Broad Street).

History of the Top of the Town The first mention of a market in Stirling is in 1226 and the market cross is first mentioned in 1450. It can therefore be said that, since medieval times Broad Street was the focus of commercial activity for the Burgh. This remained the case until the 1800s when development began for the first time to expand from the medieval core. Traffic no longer needed to come through the traditional centre with the opening of Murray Place (1830s) and the new road bridge over the Forth. The railway (1848) and the development of its new Victorian and Edwardian centre at the foot of the town (King Street, Murray Place and Barnton Street) at the turn of the 20th century confirmed the shift in Stirling’s commercial heart. As in many other Scottish towns and cities from the mid-nineteenth century the historic core fell into decline. The Upper Town (or Top o’ the Toon as it has come to be known locally), became an area of neglected and derelict buildings, over-crowding and very poor living conditions. After WW1 the Burgh Council began to take action to redevelop the area, a process which continued for over 50 years. At 18 Broad Street, Norie’s House (mid 17th century) survives as one of the best examples of 17th century architecture in Stirling. The ground floor, much altered, was previously used as a shop. At the foot of Broad Street another survivor, Darnley’s House, may date from the late 16th century and was renovated in 1957-58 by the Stirling Burgh Architect Walter Gillespie. Much of what was newly built attempted to respect the older Scottish traditional architecture. The numerous shops and trades which typically occupied the street level and backlands of Broad Street, Bow Street and Baker Street were severely depleted as the local population declined.

So what’s next for Top of the Town? Stirling City Heritage Trust aims to promote and protect Stirling’s Heritage. The Trust is currently undertaking research into the 20th century historic redevelopment of the Top of the Town and hopes to support and provide a number of events and an exhibition on the area in the coming year. The aim will be to raise interest and understanding of the importance of the heritage of the Top of the Town, attract visitors, and revitalise a sense of pride in an area that has huge importance to the new City of Stirling. The Trust distributes funding through a number of Grant Schemes. Its conservation grants assist property owners (including businesses) with essential repairs to the structure or external fabric of traditional buildings. The Trust can consider applications for projects based in any conservation area that lies wholly within the City of Stirling. For further information contact the Trust on 01786 442756. www.stirlingcityheritagetrust.org

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Focus on the local economy

www.stirling.gov.uk/stirlingeye

Top of the Town

Special feature

Point of view from Top of the Town businesses Alan Waldron of Stirling Bagpipes and Niall Pleace of Darnley’s Coffee House give their views on the top of the town. Tell us about your business?

Alan Waldron, Stirling Bagpipes

Niall Pleace, Darnley’s Coffee House

01786 448886 www.stirlingbagpipes.com

01786 474468 www.twitter.com/darnleycoffee

The shop combines a workshop and a retail outlet. We make and sell bagpipes and work hard to stock and cater for all aspects of a pipers needs. We get media enquiries for bagpipe players, for example, while companies film at Stirling Castle, and I also get frequent requests for wedding pipers.

We are a small, friendly café situated in the 16th century barrel vaulted cellars of Darnley’s House, recently awarded “Best Soup In Scotland” by The Good Soup Guide and “Best Tea Room in Scotland” by the Scotsman newspaper. We work with local suppliers and producers to support the local economy and ensure our food is of the highest standard.

How long have you been trading in the Stirling Council area?

We moved to Stirling from Edinburgh in January 2009.

I have been running the Darnley for six years, it has been owned by my family for 12 years.

What are the benefits of trading at the top of the town?

Located on the direct tourist route to and from the castle dramatically increases sales during the summer months. It is much quieter in winter months and we rely more upon business from local pipe bands.

We have a loyal fanbase of local people, staff from surrounding businesses and tourists. We work with the Tolbooth, Old Town Jail, Stirling Castle and other small businesses to try and make the top of the town a good experience for all our visitors.

Are there any issues with this location?

We are not in the heart of the City centre so it takes potential customers longer to realise that we exist. The majority of local pipers visiting the shop have found us by word of mouth or by visiting our website.

I think the top of the town is Stirling’s Royal Mile and should be the pride of the City. Unfortunately, the Council seems more interested in getting people into the City centre. Because of this the area feels neglected.

A lot of my time is taken providing information to tourists as there is no official tourist point in the area.

Do you have any suggestions to attract more people to the top of the town?

Yes, it would be great if there were some events organised on Broad Street, maybe a farmers market.

There used to be a market here but that was moved to the City centre. I would like to see more events taking place in the area and at the many excellent venues the top of the town has.

What are your future aspirations?

Stirling, on account of its geographical position, has been the site of six major battles that changed Scottish history. As a garrison town in the 18th and 19th centuries, the pipes have great military and cultural importance. I have a collection of historical pipes and piping memorabilia which I would like to develop into a museum.

We are constantly refining and revising our ideas to make things better for our customers and fun for our staff.

Did you know? There are 18 pipe bands and over 500 bagpipers within a 20-mile radius of Stirling.

www.stirling.gov.uk/stirlingeye

There is a secret room behind the thick stone walls and a supposed tunnel up to the castle that Lord Darnley used to use to visit Mary, Queen of Scots.

STIRLING EYE

Focus on the local economy

Business space developments Despite the view that economic recovery will be fragile in 2010 Stirling is well placed to take advantage of the upturn with a number of speculative developments complete, underway or proposed.

Office Office and retail space extending to 2,855 sq m (31,000 sq ft) forming part of Stirling Agricultural Centre was completed last year. In the City, Wallace House, a modern 5-storey office building of 2,390 sq m (26,000 sq ft) benefited from extensive refurbishment. Although some space remains, both locations have been successful in attracting occupiers highlighting demand for quality space in both rural and City centre locations. With no new build office developments

Agency’s new build Glendevon House at

underway, opportunities exist for

Castle Business Park.

developments with planning consent, particularly those for lease or sale.

Overall office and business space take up of 4,720 sq m (50,850 sq ft) in 2009

Last year significant take up included 1,070

represented an increase of 5 per cent over

sq m (11,550 sq ft) by Keep Scotland

the previous year. Although the above two

Beautiful within Wallace House as well as

transactions represented almost 50 per

Cascade Technologies taking 1,278 sq m

cent in space terms, the majority of units

(13,750 sq ft) within Stirling Development

let were below 99 sq m/1000 sq ft.

Industrial Completed industrial developments in 2009 included Springkerse Trade Park 5,570 sq m (60,000 sq ft) as well as block 2, Borrowmeadow Road 1,550 sq m (16,684 sq ft) sq ft and 22 Whitehouse Road 670 sq m (7,212 sq ft), both Springkerse Industrial Estate, Stirling. Springkerse Trade Park, developed last year by Allanwater Developments has been particularly successful in attracting a range of occupiers including Screwfix, Tile Giant and J & W Carpets amongst others.

that the rear part of this unit, 478 sq m (5,150

Existing accommodation is also attracting new

Further information on remaining space at Kerse Road can be obtained from Michael McIntyre on 01786 475785, email michael.mcintyre@dmhall.co.uk .

occupiers, including 19 Kerse Road, Springkerse - the front part of which has been let to Stirling Auto Centre. Agent Michael McIntyre of DM Hall confirms

sq ft) is currently being refurbished and with terms already agreed, a planning application has been lodged for a new bespoke 370 sq m (4,000 sq ft) unit within the site.

Also at Springkerse a new build development is underway on a site west of Munro Road. It will comprise of 7 units extending in total to 2,120 sq m (22,830 sq ft). ‘Two units are already under offer’ according to the agent, Sandy Falconer of J & E Shepherd, who also confirms that a new industrial development in Whitehouse Road is scheduled to start April/May. With an industrial yard in Springkerse attracting much interest, the indication is that sites for sale do not come onto the market often and there continues to be demand for industrial owner occupation. Further information on proposed new build units above can be obtained from Sandy Falconer of J & E Shepherd on 01786 450438, email sandy.falconer@shepherd.co.uk . The take up of industrial space last year was 8,535 sq m (91, 860 sq ft), more than three times the take up for the same period in 2008. Springkerse Trade Park alone accounted for 55 per cent of take up, reflecting strong demand for well-placed, new build trade units.

STIRLING EYE

Focus on the local economy

www.stirling.gov.uk/stirlingeye

Looking for commercial property? Visit www.stirling.gov.uk/property

Retail and Leisure Work commencing on the new

A successfully completed redevelopment in 2009 was the former Dickson’s of Dunblane

Colessio hotel in Spittal Street

site, creating a food store of 1,475 sq m (15,890 sq ft) for M & S Simply Food. In Stirling, units at Burghmuir Road have

are improving will hopefully lead to

benefited from upgrading and a number

further investment and development,

of lettings have been achieved within the

stimulating the local economy.

rebranded and refurbished Stirling Arcade. Tourism continues to play an important role in Stirling’s economy and hotels including Doubletree by Hilton Dunblane Hydro have improved the hotel offer. Conversion works are underway on Stirling’s first 5-star M&S Simply Food, Dunblane

boutique hotel, Colessio in Spittal Street, Stirling due to open this year. Retail take up last year was 1,785 sq m (19,240 sq ft) almost double the level of take up in the previous period. Stirling’s availability rates for office,

Planning applications update Two planning applications with a significant

industrial and retail are below the

Stirling Council since the last edition of

Scottish rates (Scottish Property Network,

Stirling Eye (October 2009) and are still being

September, 2009).

considered, pending a decision:

The number of enquiry searches received by

Stirling Council’s Property Service last year exceeded 1400, which represents an increase of almost 30 per cent over the same period in 2008, (Stirling Council/Scottish Property Network). The outlook for 2010 is one of renewed

business focus have been submitted to

optimism. With new industrial developments scheduled for completion and

An application by Forth Valley College for the approval of matters specified in conditions of planning permission 09/00507/PPP for Class 10 college campus facilities, associated access, car parking, landscaping and other ancillary works.

The following planning applications have been approved: l

An application by Forth Valley College for the development of new college campus facilities (Use Class 10), associated access, parking and ancillary works (5.1 hectares) at Kildean Auction Market, Drip Road, Stirling.

An application by Struthers & Scott Veterinary Surgeons for the erection of a new veterinary surgery with associated parking (744 sq m) on land to the south of Lochill Industrial Estate and north of Kilmadock Cemetery, Doune.

An application by Cameron Developments (Scotland) Limited for a new retail unit on land at 19 Kerse Road, Stirling.

proposed this year together with signs that

The following planning application has been

both the office, retail and leisure markets

supported in principle, but is subject to detailed negotiations to draw up a planning agreement: l

An application by KW Properties for the renewal of outline planning permission for proposed hotel with 18 hole golf course and clubhouse, public footpath / cycleway, construction of access road and new junction (110 hectares golf course) on land at Park of Keir, Dunblane.

An application by Stirling Development Agency for new mixed use development with total floor area of 18,000 – 19,700 sq m comprising civic, commercial, retail, private residential, library, hotel, restaurant, affordable residential and commercial parking use on land at Station Road, Stirling.

The following planning applications have been refused: l

An application by Npower Renewables for the erection of nine wind turbine generators on land at Ballindalloch Muir, Balfron.

An application by Allanwater Developments plc for the erection of a supermarket in principle (6064 sq m floor space) at Maitland Crescent, St. Ninians, Stirling. Planning applications correct as of February 2010

Planning schedules can be viewed at www.stirling.gov.uk/planningschedule www.stirling.gov.uk/stirlingeye

STIRLING EYE

Focus on the local economy

Sector feature

Forest Industries

Forestry is vitally important to Scotland’s economy. The sector encompasses a wide range of businesses and supports various other industries. Forests cover 16 per cent of Scotland’s land area. Scotland currently accounts for 60 per cent of the British conifer harvest (4.8 million m3) and Scottish sawmills produce 42 per cent of British lumber production. Scotland’s forests form a significant part of the ambient landscape, as well as contributing to

major role.

Interview with Steve Luker, Facilitator, Mid Scotland Forest Industries Cluster

Environmental factors also drive the sector. New

What is your background?

the tourism industry through accommodation and recreational activities, for example, cycle tracks and the recent Rally of Scotland. The craft, construction and manufacturing industries are some of the other numerous sectors in which the forest industry plays a

markets are developing for biomass energy projects, burning forest residues, small roundwood and recycled wood to create heat and power. This replaces

I worked for Scottish Enterprise on land renewal and sustainable development projects. I then became an independent consultant ten years ago specialising in forestry and biomass.

oil, gas and coal use and helps meet the UK’s

What is The Scottish Forest Industries Cluster?

renewable energy targets.

It is a forum where the forest industries can get together, cooperate, exchange ideas, explore market development and network with each other and it is funded by Scottish Enterprise. My job is to organise these meetings and events, getting the industry together to discuss matters of concern.

Other environmental factors include sourcing materials locally. This isn’t only lower cost, it’s greener, cutting down carbon miles and supporting local employment. The Government has an annual

What are the growth prospects for the industry?

target for woodland planting, partially because it

At the moment, growth is focussed in the biomass sector, with the Government setting extremely ambitious targets. Different market sectors are also making changes. For example, most of the power / utilities companies are all building, or are planning to build, large biomass power stations. Many other organisations, such as local authorities and hospitals are also looking at biomass heating projects. This will also lead to increased demand for, and use of, wood pellets.

absorbs carbon dioxide and meets industry needs for forest products such as paper, board and construction timber but also because woodlands are used for recreation and leisure. The forest products industry is very much influenced by globalisation and industry restructuring. The capitalintensive nature of investment makes the industry cautious;

STIRLING EYE

The industry is becoming more familiar with the system now so uptake is getting stronger. However it is still a worry, with the Government setting targets for expanding the industry, we wonder if there has been enough planting going on over the last few years.

Are there any barriers for the industry?

means that the

Yes, the major concern at the moment is workforce and skills development. Many people are coming to retirement age and there isn’t really a flow of the younger recruits with skills coming in to the sector. There is quite a strong possibility of a skills shortage, which is a positive challenge as well as a concern.

are made, do

ht Go Ape

In recent years, the existing structure of forestry grants was merged into the agricultural grants system, creating the Scottish Rural Development Programme. Many people in the public and private sector stopped planting trees because they didn’t understand the new system.

however, this also investments that

ig Photo Copyr

Are there any concerns within the industry?

tend to last.

Email: steveluker@hotmail.com Tel: 07970 522160 Focus on the local economy

www.stirling.gov.uk/stirlingeye

Forest Industries

Sector feature

Euan Duff, Owner, S & J Duff & Son

Jim McKenzie, Director, Richardson and Starling

The company

Until recently, S & J Duff & Son was a traditional beef and sheep farm.

Established in 1935, Richardson & Starling specialise in building and timber preservation as well as the refurbishment of properties both domestic and commercial throughout Scotland and Northern England.

The company diversified into Christmas trees many years ago, discovering that this fitted into the farm routine very well when it was relatively quiet during the winter months. Three years ago they sold the beef herd to concentrate on the Christmas tree side of the business. There are still 350 ewes on the farm and the trees need year round attention so there is still not much time to put their feet up!

Euan, what are the key issues for your company? The Christmas tree business is long term, six to eight years from planting to harvest, so planning ahead and maintaining cash flow can be difficult.

Richardson & Starling have eight branches, including one in Stirling, and carry out works for local authorities, property owners and property managers. They directly employ 142 personnel with 54 liveried vans and have a turnover of around ÂŁ10 million.

Jim, what are the key issues for your company? R&S are the market leaders in Scotland and must work hard to maintain this status by developing new systems. We are currently carrying out window restoration works and basement waterproofing and upgrading as an add-on to our core business.

Do you engage with other local businesses? As much as possible, we supply many small retailers in central Scotland and try and use local suppliers and services as much as we can.

Do you engage with other local businesses? We work closely with most local businesses within the construction industry, particularly surveyors, architects, solicitors and builders. This can either be in the form of surveys to identify particular

How has the recession impacted on your company? The recession has had no impact whatsoever. In fact, we have benefited from the weak pound as imports have dried up and last year there was a shortage of home grown trees leading to a general improvement in prices.

problems or carrying out remedial works to solve these problems.

How has the recession impacted on your company? Like all other parts of the construction industry R&S have suffered from a reduction in orders; however because we are predominantly employed in the maintenance sector this has not been as severe as

Are there advantages to being based in Stirling?

other sectors. Because we are a national company we can draw on

Stirlingâ&#x20AC;&#x2122;s central location and closeness to the M9 is an advantage

resources from other branches to allow free flowing forward business.

and also the moist climate suits tree growing! Tel: 01360 850404

Are there advantages to being based in Stirling? Stirling is very central and the current transport network allows access to most parts of the country. www.woodrot.com www.stirling.gov.uk/stirlingeye

STIRLING EYE

Focus on the local economy

At your service

Emergency Planning

Emergency Planning Emergency planning in Stirling is based on the principles of integrated emergency management. l

The response should concentrate on the effects rather than the cause.

The response should be planned and undertaken as an extension of normal day to day activities – the method of delivering services to the customer, under extreme, demanding or extraordinary circumstances. The underlying aim is to develop flexible arrangements which

enable agencies to deal with any crisis.

Stirling Council has a duty to ensure that local businesses and voluntary sector organisations in its area have the opportunity and tools to prepare and plan for the recovery from any potential disruption (business continuity). Stirling Council’s Emergency Planning Unit can offer advice and support in developing Business Continuity plans, but cannot prepare the plans for you. You are best placed to know your business and its critical processes. The Council provides a free advice service to enable

Business Continuity Planning Process Emergency planning is a continuous process and preparation is vital to the success of the response.

1. Identify the need to plan

you to develop your plan. To find out more, please contact David Bright, Stirling Council’s Emergency Planning Advisor on 01786 443186 or e-mail brightd@stirling.gov.uk

Business Continuity

Identify all of your critical services and prioritise them.

Business Continuity Management (BCM) is a process that helps manage the risks to the smooth running of an organisation,

Prepare a list of all known risks. List key services in priority order, document alternative arrangements so that each of these services could continue in all circumstances, for example prolonged power failure, lack of access to office buildings, loss of key staff through accident or illness etc.

ensuring it can continue to operate to the extent required in the event of a disruption. Without effective business continuity planning, a natural or man made disaster could result in many things that will affect

Identify the potential threats.

your business, for example: loss of income, loss of customers,

Decide how much risk you can prevent or reduce, plan for the remainder.

business failure, financial, legal and Regulatory penalties and an impact on insurance payments.

2. Prepare your plan

Business Continuity Management is essential if your business

Prepare a generic plan of actions to enable you to continue each of your priority services.

making it part of the way you run your business, rather than

This should also detail specific actions for different types of risk and different services.

is to survive disruption. Building in business continuity and having to “fire-fight” any emergency, helps prepare you to offer “Business as usual” in the quickest possible time.

3. Test your plan Discuss your plan with all relevant employees involved in key services and identify any training requirements. Simulate a theoretical disaster and test your plan. Audit the results and review regularly.

STIRLING EYE

Focus on the local economy

Flash floods cause landslides at Tigh Mhor Hotel, Callander (2002)

www.stirling.gov.uk/stirlingeye

Emergency Planning

At your service

Emergency Planning case study Name of company Stirling Council

Name of emergency Swine Flu Pandemic A(H1N1) Stirling Eye caught up with David Bright, Stirling Council’s Emergency Planning Adviser to find out how the Council plans for, and responds to, emergencies. In April 2009, cases of Swine Flu were reported in the Forth Valley area and in

PROFILE

June 2009 the World Health Organisation declared a pandemic in accordance with the International Health Regulations. The Council activated the Pandemic Influenza and Business Continuity plans which were already in place. Stirling Council was involved in multi-agency working with partner agencies to ensure that issues surrounding prioritisation of critical functions, mutual aid, and input from the voluntary sector were dealt with. Issues on interdependence were also considered which examined the potential impact of a service on those of partner agencies This ensured that there was resilience in the Central area. UK Planning assumptions initially included “reasonable worst case” figures of up to 50 per cent of the workforce being absent during the peak weeks of the pandemic and although the actual outcome was not severe our planning had to account for this possibility. The likely impact of pandemic influenza was to threaten the Council’s ability to continue to deliver critical services in the situation where there is a large staff absence. This was especially pertinent, as there was likely to be an increased demand for critical services, such as home support, during a pandemic period. The Council’s business continuity strategy and framework identifies its critical functions and further prioritises them based on the ‘down time’ considered acceptable. It also identifies key dependencies for all critical functions. This allowed confidence to use available resources effectively to support the critical functions as required. Measures put in place l

Enhanced absence monitoring provided daily information on absence rates

Emergency Planning Adviser Name: David Bright Job: Emergency Planning Adviser Role: David provides advice to assist the Council in meeting statutory obligations under the Civil Contingencies Act 2004. Main areas of work are: l

Assessing potential risks

Preparing, reviewing and maintaining emergency and business continuity plans

Providing training sessions and exercises to develop and test procedures

Developing relationships with partner agencies

Responding to emergencies

Current workload: l

Review of plans and procedures

Preparing for the management of recovery after an emergency

Developing arrangements to Care for People during and after an emergency

Public Health etc. (Scotland) Act, 2008 – Development of a joint health protection plan between NHS Forth Valley, Stirling, Falkirk and Clackmannanshire Councils.

should there be a further outbreak. The experience of dealing with this incident

Developing Community Resilience

has enhanced and strengthened our planning and multi agency working.”

Providing Business Continuity Advice

across all service areas which was assessed in relation to minimum staffing levels identified for all critical functions in our Business Continuity Plan. This allows early identification of pressure on critical services. l

Infection control and use of personal protective equipment to limit the spread of the virus.

Vaccination programme for social care staff.

David said, “To date, there has been no significant impact on service delivery attributable to A(H1N1). We continue to monitor and are prepared to respond

www.stirling.gov.uk/stirlingeye

STIRLING EYE

Focus on the local economy

Interview with... Bob Jack, Chief Executive, Stirling Council What should be the Council’s role in economic development? We need to focus on our strengths, do more of what we do well and not try to do everything ourselves. Partnership working is the key. The great thing about ‘Open for Business’ is that it’s not the Council’s economic strategy, it’s Stirling’s strategy, developed by the Stirling Economic Partnership. The Council’s approach Photograph courtesy of John McPake

is to facilitate a joined up approach with partner organisations and local businesses so that we can play to each partner’s strengths, share the actions to be taken forward and

My first few months were largely taken up

As the Scottish economy returns (hopefully) to growth in 2010, how do you position Stirling to take advantage of that?

with an organisational review of the Council,

Our top priority is getting the new Kildean

with STEP, Stirling Development Agency (SDA)

reshaping the organisation and making sure it

site serviced so we have serviced land

and Stirling University Innovation Park (SUIP),

is ‘fit for purpose’ to face the challenges ahead.

available for development when demand

rather than try to do this itself.

The Council has been restructured in a

returns to the market later this year.

radical way that has released senior level

Kildean is one of the best sites in Scotland.

provision to market Stirling as a destination

capacity to lead our key strategic and

It offers us twenty-five more years supply of

to visit, live, work and set up business. We

corporate initiatives and has reduced the

land for quality business space. Building on

cost of management and administration by

need to do more and be more creative in

the success of the existing Castle Business

120 posts and almost £4 million a year.

‘selling’ the obvious advantages of Stirling.

Park, Kildean, the new Forth Valley College

As a result of these changes we are in a

and the relocation of Stirling Enterprise Park

very good financial position going into

(STEP) to the former UA Auctions site, and the

2010/11. The Council budget for next year

Prudential/Capita plans for Craigforth on the

has around £2 million of new expenditure,

other side of the motorway, we can begin to

£300,000 of which is allocated to new

see a really powerful business, employment,

economic initiatives.

training and learning district developing in the

Since taking up your post in May 2009, what have been your priorities?

We are now well placed to pick up the

west of the City.

jointly shape the outcomes. In terms of development and management of business space, the Council will be working

The Council’s budget now has more

Most important, we also need to work on the ‘people side’ of the economy. As one of the largest employers in the area, the Council should be an exemplar in supporting apprenticeships, training and support for work projects. Here again, the Council’s budget now provides resources for new programmes.

pace on our strategic agenda, such as the

In the City centre there are proposed

new Stirling Economic Strategy ‘Open for

developments at Burghmuir, Station Road

How much contact do you have with local businesses?

Business’ and really begin to make an

and Forthside that will strengthen Stirling’s

Since I took up post I have been trying to

impact on the local economy.

retail and leisure offer.

get out and meet people in our business

Beyond the City we need to work closely

community. I recently met with some local

with the Loch Lomond & Trossachs National Park Authority to strengthen and diversify the rural economy.

independent retailers from the city centre, finding out what their challenges, issues and concerns were. We need to do more of this. Listening to our businesses’ views and concerns and acting on these where we can builds trust and confidence in the Council as a true partner in the local economy.

STIRLING EYE

Focus on the local economy

www.stirling.gov.uk/stirlingeye

LEADER update LEADER is the European funding programme for the rural area.

Latest LEADER Forth Valley & Lomond Awards Scottsland, marking the 200th anniversary of Sir Walter

Five projects were awarded £62,431 between them since the last Stirling Eye went to print.

Scott’s poem Lady of the Lake

In Killin, the Killin & Ardeonig Community Development Trust was awarded £25,011 to set up a community recycling shop; Loch Lomond and the Trossachs National Park Authority was awarded £13,800 to set up an events grant scheme for businesses and communities to celebrate ‘Scottsland’ (see page 23); Falkirk Council was awarded £4,712 for phase two of their Communities along the Carron project; South Green Drive Tenants and Residents Association was awarded £13,908 for their new play park and community gardens; and a brief for a research study into sustainable toilet provision in rural locations was awarded £5,000 of LEADER funds. More information on the Forth Valley & Lomond LEADER programme is available on the website www.fvl.org.uk where you can also download an enquiry form.

Scottish Rural Network event comes to Callander Callander welcomed delegates from across

Programme and LEADER, and also had the

the Forth Valley on 19 January to take part

opportunity to explore a showcase of over

in a lively and informative Scottish Rural

25 LEADER projects from across the area

Network event. The event was part of

who put on eye-catching displays about

a regional programme of events funded

their projects and were on hand to talk to

by the Scottish Government across rural

people about how they had used LEADER to

Scotland, providing a forum for groups

fund their innovative activities.

and businesses to meet and discuss the issues relating to living and working in rural Scotland. Whilst each event will also have a local dimension, the events focus on how accessing funds from the Scottish Rural Development Programme can help address some of these issues.

event in Musselburgh on 18th May will

The event was open to all, but if you

focus on tourism and rural development.

missed it and would like to attend one of

More information on the events, including

the other events in the Forth region – Each

registration is available on the Scottish Rural

one is themed to reflect issues or interests

Network website www.ruralgateway.com.

of businesses in the rural Forth area. The

A full report on the Callander event, and

event in Cupar on 20th April will focus on

copies of the presentations and photos from

local produce and local producers, and the

the day are also available on the website.

The Callander event looked in particular at how environmental projects contribute to rural development, in many different

Future developments

ways, and was chaired by Kate Sankey

Anne-Michelle Ketteridge, the LEADER programme manager, would like to encourage

from Forth Environment Link. Delegates

any businesses or community groups who are struggling with their broadband

heard about some of the proposed

infrastructure to get in touch. There is a proposal currently being discussed regarding

changes to the Scottish Rural Development

LEADER administering a broadband infrastructure fund in the near future. For more information, please see the Forth Valley and Lomond website www.fvl.org.uk. www.stirling.gov.uk/stirlingeye

STIRLING EYE

Focus on the local economy

Improve the health and well-being of your business Mediation – what we’ve all been waiting for? If you have ever thought, ‘there has to be a better way to settle disputes other than spending thousands of pounds on legal fees, damaging working relationships, ongoing recriminations and causing anguish’, then mediation could be the answer. Mediation is an increasingly popular and effective way to resolving disputes without the need to go to court. The process helps parties to focus on their needs and interests, rather than blaming others. The mediator helps parties to examine their own belief in the facts and desired outcomes. The desire to fight is often replaced by encouragement to settle for mutual benefit in a constructive manner. Mediation is voluntary and is now enshrined into most modern employment contracts, commercial contracts and business terms. It is being actively embraced by the Government and various areas of Law. Data from the US and Europe shows mediation has a very high success rate (75 per cent plus) and it is very effective in ensuring that the future working/commercial relationship is the best one possible. Fred Best, Senior Mediation, Employment Law, and HR Associate at Real HR Results Limited said: “Mediation works; a settlement is usually reached within days. It is voluntary, confidential, fast, and significantly less expensive than litigation. The dramatics and interference associated with litigation are often avoided. Mediation represents a return to some tried and trusted old values where people in dispute can resolve differences in an adult fashion. At last managers have something truly useful to rely upon. Someday I believe most disputes will be handled this way.” www.acas.org.uk

STIRLING EYE

Healthy Working Lives, part of NHS Scotland, aim to give everyone the opportunity to work in ways that allow them not only to sustain, but also to improve, their health and well-being. Historically, Scotland has had a poor health record, though in recent years much has been done to turn this around. Our health is improving, and premature deaths from both accidents and disease are declining. The role of work and workplaces in contributing to this progress has been fundamental, and this remains the case as we strive to achieve the levels of health enjoyed by most of our European neighbours. Based in Stirling, the Forth Valley branch of Healthy Working Lives provides free, confidential advice and information on a wide range of workplace issues, subjects ranging from health, safety, risks and hazards to ill-health, work equipment and staffing issues. The Healthy Working Lives Award programme supports employers and employees to develop health promotion and safety themes in the workplace in a

Forth Valley Workplace Team

practical, logical and beneficial way. Workplace visits are free, confidential, and carried out by a team of specialist advisers. Expert Health Promotion Advisers are also on hand to provide advice to all organisations in the public, private and voluntary sectors, regardless of size, on matters such as drugs and alcohol policies, promoting mental health and well-being, introducing information and activities on health topics, smoking cessation, lifestyle checks, and more. For further information, contact Tom Neilson, Healthy Working Lives Advisor on 01786 431113, email tneilson@nhs.net or contact the free National Adviceline 0800 019 2211. www.healthyworkinglives.com

Business Gateway startup success in Callander After two years of providing a regular outreach presence in Callander, business start-up figures for the town and surrounding area have increased from 10 in 2008 to 17 on 2009.

rt-Up

Jim Fraser, Business Sta Adviser

As well as advising those thinking about or recently started in business such as Scissor Sister and Charlotte’s Curiosities and Collections, Stirling Enterprise (STEP) Business Start-Up Adviser Jim Fraser has also found himself meeting with existing business owners seeking general business advice on a range of issues.

Jim said: “We weren’t sure what to expect when we first decided to forge a regular commitment to the business community of Callander and the surrounding areas. However, we have been pleased with the level of interest and uptake in appointments at clinics.” “We know first hand that businesses appreciate the local presence, they know they can tap in to regular free, confidential advice from a nationally recognised business support body. What’s more, taking the travel element out of the equation, particularly for businesses further north of Callander, is a plus point that has been commented on repeatedly.” Business Start-Up advice clinics run twice monthly on a Thursday afternoon from 2pm to 4pm. For further information, or to reserve a place contact Stirling Enterprise (STEP) Business Gateway on Tel: 01786 463416 or email step@stirling-enterprise.co.uk

Focus on the local economy

www.stirling.gov.uk/stirlingeye

Business Rates April 2010 Revaluation

Have you claimed your Small Business Bonus?

New rateable values come into effect on

Businesses with rateable values up to £18,000 may have their rates reduced by 25% to 100%. The thresholds for Small Business Bonus are changing from April 2010, which will allow businesses with a combined rateable value less than £18,000, to claim up to 100% relief.

1st April 2010 and The Assessor for Central Scotland has already sent details of the new values to all businesses. The Assessor is required to carry out a revaluation every five years to ensure that Rates bills reflect an up to date assessment of market rental

The level of relief for each business depends on: l the total rateable value of all properties in Scotland, that the business owns;

values, and that the total Rates levy is

whether or not each property is eligible for one of the existing rates relief schemes; and

the level of other public sector assistance received by the business.

distributed between individual properties as fairly as possible.

Companies occupying two or more properties with a combined rateable value of no more than

If you have questions about the

£25,000 could also benefit from this scheme. A maximum of 25 per cent relief can be awarded in

valuation of your property, please

these circumstances.

contact the Assessor for Central Scotland on 01786 892200 or email assessor@

Renewable Energy Generation Relief

centralscotland-vjb.gov.uk. The rateable

Properties using renewable heat or power could be eligible for the new Renewable Energy

value of all non-domestic properties in

Generation Relief scheme.

Scotland can be found on the Scottish

Renewable heat or power means heat or power

The properties rateable value will determine

produced from biomass, biofuels, fuel cells,

the amount of relief that is awarded:

photovoltaics, water (including waves and tides, but

Rateable Value

Eligible for relief of:

excluding production from the pumped storage of

up to £145,000

100%

water), wind, solar power or geothermal sources.

up to £430,000

50%,

up to £860,000

25%,

up to £4m

10%

£4m or above

2.5%

Assessors’ website www.saa.gov.uk.

Rates Poundage Business Rate poundage from April 2010 are set at 40.7p (previously 48.1p) for properties with a rateable value below £35,000 and 41.4p (previously 48.5p) for larger premises.

Transitional Relief There will be no Transitional Relief Scheme in place from April 2010.

However, heat or power produced by a combined heat and power system is not classed as renewable unless it meets the criteria outlined in the regulations.

If your business is eligible for any of these schemes and it is not shown on your bill or if you have not already claimed, please contact The Rates Service on 01786 443236 or email rates@stirling.gov.uk for an application form.

Local companies scoop business awards Dignitaries and award winners at the event

Stirling businesses did exceptionally well at the Forth Valley Business Diversity Awards 2009.

Morrisons Supermarkets received a commendation in the recruitment category, Capita Life and Pensions Service won the retention award and Stirling Management Centre scooped the overall award as Forth Valley Business Diversity Champion of 2009. Neil Boyd, Team Leader of Stirling’s Employability Service said, “Its great to see how these awards have developed over the last four years. They give recognition to the excellent work employers do in supporting people who often face a range of barriers in accessing and sustaining employment.” Gordon Wright, Employer Liaison Executive for the Service said, “Any company who would like to offer a work placement over the coming 12 months should contact us. We have a number of skilled and unskilled people who want to work and are keen to grow their experience through placements, Gail Anderson Fiona Graham and ment Centre ge na from Stirling Ma Winner award with their Overall

especially if it leads to employment in the longer term.” Gordon can be contacted on 01786 432290 or e-mail wrightg@stirling.gov.uk www.stirling.gov.uk/stirlingeye

STIRLING EYE

Focus on the local economy

Safety is key to City centre success Building on the success of the Night time economy festive action plan evaluation, the festive period saw the implementation of a range of initiatives focused on City centre safety. A number of changes were introduced including increased marketing and promotion of activities, an enhanced street team and increased street team visibility. Flyers and beer mats giving information on Safebase 09 and the night time bus service timetable were distributed throughout Stirling bars and clubs. Street team presence on the streets was enhanced resulting in more than 2000 safety packs being distributed to City centre revelers and high visibility jackets promoting Safebase 09 were introduced. Andy Kennedy, City Centre Initiatives Manager said, “One of the key factors to the future success of the Stirling economy is that it is seen as a safe place to visit and to do business. The enviable reputation Stirling has for safety needs to be maintained and we are grateful to all the partner agencies, businesses and individuals that helped make our Christmas 2009

Demand Responsive Transport (DRT) extended Many rural businesses will be interested to learn that DRT transport services will be extended in rural parts of the Stirling Council area from Monday 29 March 2010.

initiatives a great success. They say that imitation is the greatest form of flattery and we can

The new services will benefit communities

be proud that the approach undertaken in Stirling is now being adopted by a number of towns

in Balquhidder, Callander, Killin, Strathfillan,

and cities in Scotland.”

Strathard and The Trossachs. There will be

For more information on City centre safety initiatives, please contact Peter Walker on 01786 443137 or email walkerp@stirling.gov.uk

no Trossachs Trundler service this year. Passenger uptake has been disappointing and in decline for several years. DRT offers

Perth Bull Sales – a success in Stirling The first ever Perth Bull Sales at the new Stirling Agricultural Centre took place in October 2009. More than 10,000 visitors attended – coming from all over the UK, including Northern Ireland, as well as Australia, Sweden, Germany, Denmark and Austria.

greater flexibility to cope with appointment and work times, shop opening hours and connections with other services. The DRT service is the equivalent of an on-demand bus service, as many rural communities are not serviced by the main

More than 800 pedigree cattle from Scotland, England, Wales and Northern Ireland came to

bus routes. The journey can be either to

United Auction’s new headquarters for the sales. The top price of 26,000 guineas (£27,300)

connect with existing public transport

was reached on the last day of the sales for the senior Charolais champion bull, Balmyle Dickler.

links or to another destination within

As Stirling Eye went to press, the Winter Bull Sales were well underway and information on

the DRT area, all of this at the cost of a

the Winter sales will be included in the next edition of Stirling Eye.

bus fare rather than a taxi fare. National Entitlement Cards will also be accepted.

www.uagroup.co.uk

Journeys will have to be pre-booked, ideally 24 hours in advance. Passengers should call the bookings team direct on 08445 675670, e-mail sales@aberfoylecoaches.com or text 08445 675670. Further information on the new DRT services can be found on Aberfoyle Coaches website www.aberfoylecoaches.com. We are hoping to arrange a series of local meetings on the benefits of DRT and opportunities for local businesses in March. A busy sale ring (Whyler Photos)

STIRLING EYE

For further information, please contact Jason Clark on Tel: 01786 442532, or

Focus on the local economy

www.stirling.gov.uk/stirlingeye

e-mail clarkj@stirling.gov.uk.

Trossachs set for 200th anniversary celebrations There may be opportunities for tourism businesses based in around the Trossachs area to benefit from an exciting programme of events.

Stirling Council’s 2010 Salmon Fishing season opens Sir Ian Botham recently opened Stirling Council’s

Scottsland, Celebrating the Language

The events and activities

2010 Salmon Fishing season on the River Teith in

of the Landscape marks the 200th

will explore the natural

Callander and the River Forth in Stirling.

anniversary of the publication of

and cultural heritage of the area and includes a new art and literary

Sir Ian joined Stirling Provost Fergus Wood and

Sir Walter Scott’s poem Lady of the Lake, which transformed popular

trail around Loch Katrine, The Chase

perspectives on landscape and

- a running and cycling event in the

generated the first surge of tourists to

Trossachs, a traditional Scottish musical

the Trossachs and Scotland.

event inspired by Lady of the Lake,

From June to October 2010 Scottsland, a diverse programme of cultural and literary events, will take place throughout the Trossachs to celebrate the poem, our heritage and our landscapes. It’s hoped this will attract domestic and international visitors to the area and local businesses will feel the economic benefits.

Trossachs Doors Open Weekend, a literary conference featuring Scott and the Trossachs, and, a range of exhibitions and guided walks and

fellow anglers in Callander on the 1st February to lead a parade from Ancaster Square to the banks of the River Teith to get the 2010 season underway. Stirling Council, in partnership with the local Deanston Distillery, awarded prizes for the first salmon and heaviest salmon caught. Sir Ian presented the prizes to the winning anglers at

cruises.

a special reception at the Roman Camp Hotel in

For more information on all the activities

catch and release was run during the competitions.

and how your business could be involved in the Scottsland programme visit www.scottsland.co.uk.

Callander. In line with conservation of fish stocks

Stirling Council owns the fishing rights and manages salmon and sea trout on the River Forth between Cambuskenneth and Craigforth and on two separate stretches of the river Teith at Callander. Both rivers allow fly-fishing, spinning and also bait fishing.

Free training to local businesses

There are a number of great value corporate opportunities available for local businesses. Accommodation providers in particular have the chance to market fishing packages and offer

Marianne Eik has recently been appointed

salmon fishing to their guests. If your business is

as the new ASPIRE Project Coordinator.

interested accessing the rivers for clients, please

The project provides free training for

contact Stirling Council’s Fisheries Officer, David

businesses whose employees meet the

Jones on 01786 442932.

target criteria: l

employees who lack basic skills;

employees for whom English is a second

Marianne Eik, ASPIRE Project Coordinator

or additional language; l

employees encountering disability or health issues;

employees who are unable to keep apace with changes in the workplace.

ASPIRE works with a range of training providers and will source further and specialist training providers, equipment or software to meet the needs of employees. The project is funded by Stirling Council and the European Social Fund Lowlands and Uplands Scotland Programme 2007 – 2013 to provide free training to local businesses and will run until March 2011. For more information on the project, contact Marianne on 01786 432366 or e-mail eikm@stirling.gov.uk www.stirling.gov.uk/stirlingeye

STIRLING EYE

Focus on the local economy

Tourism update

Closing ceremony at Stirling Castle

RACMSA Rally of Scotland

Stirling’s St Andrew’s Day and Homecoming Finale Celebrations Stirling celebrated St Andrew’s Day and the finale of Homecoming Scotland

One could have been forgiven for wondering

As the last leg of the 2009 Intercontinental

2009 with the rest of Scotland by

whether Noah was going to dust down his ark

Rally Challenge, the RACMSA Rally of Scotland

hosting an exciting range of events

on the weekend of 19 – 21 November 2009,

delivered fast-paced action and high drama

from 26 to 30 November. Highlights

but the rain that threatened to close several

all within some of the most beautiful

included St Andrew’s Day entertainment

rural roads in Stirling and Perthshire didn’t stop

scenery in the world. Described by the 2009

in the City centre, ceilidhs at the Albert

ardent motor sport fans from all over Europe

Intercontinental Rally Champion Kris Meeke as

Hall, Stirling Castle and Brig O’Turk,

coming out in droves to enjoy the inaugural

“The best rally stage in the world”, the Loch

the House Folk Music Festival in the

RACMSA Rally of Scotland. Even those not

Ard stage in particular drew thousands to

Aberfoyle area and also the unveiling of

familiar with the world of rallying donned

the area on the Saturday. The stage was also

the ‘Blind Harry’ statue at the Smith Art

their wellington boots and waterproof jackets,

transmitted live on the Eurosport network to

Gallery & Museum.

making their way to Loch Ard and Achrey

62 countries world-wide.

were part of this international-status event to witness the live action.

was ‘To See The Sky’, a unique fashion

rally fans and families alike to get up close to

show, gig and exhibition featuring an

the cars and drivers and enjoy entertainment

exceptional collaboration between

from the Royal Burgh of Stirling Pipe Band and

contemporary Scottish fashion designer

a spectacular fireworks display. The Forthside

Iona Crawford and Japanese fine artist

area of the city also hosted a large service park

Yukako Sakakura. There were also

that was open to the public.

performances by some of Scotland’s

This event comes to Stirling and Perthshire

finest young indie bands at this sold-out

again on 15 – 17 October 2010. Further details

event, which took place at the Tolbooth.

will be in future editions of Stirling Eye.

Details of the St Andrew’s Day 2010

RACMSA photographs - Credit: Les Kolczak

BusinessClub Scotland networking event in April BusinessClub Scotland (BCS), in partnership with EventScotland, will hold a free networking event, scheduled to take place in April 2010. The event will highlight lucrative business opportunities available from this year’s Rally of Scotland. Last year’s inaugural RACMSA Rally of Scotland generated a wide range of commercial opportunities for Scottish businesses in areas such as sponsorship, accommodation and catering. Following its successful debut, this year’s Rally is expected to attract as many as 50,000 visitors to Scotland and a Europe-wide television audience. For further details, email your name, company and job title to events@businessclubscotland.co.uk

STIRLING EYE

The signature event over the weekend

The closing ceremony at Stirling Castle allowed

Focus on the local economy

www.stirling.gov.uk/stirlingeye

programme will be available in the next edition of Stirling Eye.

Credit - www .scottishphot ographer.com

Forest, or one of the other exciting stages that

Visitor survey Key Findings l

Overseas visitors remain the largest overall group (39%), despite a slight fall from 2007/08. Slight increase in visitors from England (up 3%) and domestic Scots (up1%).

North America remains a key with 30% of the overseas sample; Germany and Spain are increasingly important

City of Stirling Visitor Survey 2008/09 Tourism is vital to Stirling’s economy, accounting for over £380 million of revenue in 2008. A clear understanding of visitor perceptions of the City and our tourism offering is key.

European markets. l

to visit Stirling, according to 66% of visitors. History is a key driver, especially for overseas visitors. l

both Edinburgh and Glasgow figuring strongly. Those staying in Stirling stayed an average of 2.5 nights, up slightly on last years figure of 2.4 nights.

perception study for a further 3 years. This provides an invaluable snapshot the City offering, accommodation, transport, cleanliness, customer service in

70% of visitors were staying away from home overnight. 58% of these stayed outside of Stirling with

on our visitors profile, key drivers/influencers for visitors and perceptions of

Stirling continues to attract high percentage of first time visitors (45%).

Following the successful City of Stirling Visitor Survey pilot scheme, Stirling Council has commissioned Lynne Jones Research to produce a visitor

Stirling Castle remains a major influence in the decision

Accommodation offering is highly rated, 92% of staying visitors had their accommodation expectations matched

attractions, food & beverage offerings etc.

or exceeded during their stay.

The survey reported an overall positive performance in 2008/09. The City’s historical connection and its attractions continue to be important assets and key drivers. The accommodation offering is highly rated. Watch points continue to be the eating and drinking offering along with information provision. The results of the latest 12-month survey (summer 2008-09) are available on www.stirling.gov.uk/visitorsurvey

Private and rented car remain most popular means of visiting, although train showed a slight increase

Visitor’s activities: 80% visited attractions, 70% walked around, 49% Shopping, 42% eating and drinking.

The survey again highlighted Stirling as a key gateway to the Loch Lomond and Trossachs National Park, as

Main influence for visit The Castle Historic city Specific attraction A previous visit Personal recommendation Friends / relatives in the city

Origin of visitor Overseas England Scotland Rest of UK

Type of trip Overnight Overseas Overnight UK Day trip

well as a leading short break destination in its own Overall 2007/08 2008/09

right.

66%

55%

56%

55%

of customer service were reported across the City.

21%

20%

21%

However there was a slight drop in customer service

18%

ratings from last year. Attractions and Accommodation

13%

11%

14%

scored above average. However, the figures for shops,

12%

11%

12%

pubs, restaurants/cafés was lower, at less than 8 out

In terms of the visitor experience, mostly high levels

of 10. Overall 2007/08 2008/09

Overall impressions of the City are positive, increases

41%

43%

39%

for rating of safety. However, there was slight decrease

22%

21%

24%

in ratings for cleanliness, value for money overall and

35%

36%

likelihood to recommend.

Overall 2007/08 2008/09

Nearly 80% of respondents commented on possible improvements: suggesting improved facilities at attractions, better eating options, longer opening hours,

41%

43%

39%

more accessible tourist information and improved

30%

31%

access and parking. Difficulties getting around the City

29%

27%

30%

were mentioned by 28%.

www.stirling.gov.uk/stirlingeye

STIRLING EYE

Focus on the local economy

Economic facts Population and Households Figure 1: Population

Stirling 2001 2002 2003 2004 2005 2006 2007 2008

2001-2008 % Change Stirling Scotland

Total Population

86,200

86,150

86,370

86,930

87,810

88,190

88,350

2.5%

2.1%

Working Age Population

53,771

53,501

53,667

53,268

53,588

54,310

54,367

54,341

1.1%

2.8%

Total Number of Households

35,544

35,961

36,454

36,658

36,958

37,164

37,328

37,555

5.7%

6.2%

and

Households

Source: General Register Office for Scotland

Employment Rate

Unemployment Rate

Figure 2: Employment Rate (as % of Working Age Population)

Figure 3: Unemployment Rate (as % of Working Age Population) Unemployment rate

Employment rate

76.0

75.0

74.0

2005

2008

Source: Annual Population Survey (Nomis)

4.5 4.0 3.5 3.0 2.5 2.0 1.5 1.0 0.5 0.0

August 2004

Stirling Scotland

August 2009

Source: Claimant Count with Rates and Proportions (Nomis)

Growth in Number of Jobs 2001 2002 2003 2004 2005 2006 2007 2008 2001-2008 2001-2008 Figure 4: Jobs Growth Change % Change Stirling

42,100

Scotland

41,300

40,900

42,800

45,600

46,500

47,900

45,500

3,400

2,299,800 2,279,500 2,307,000 2,340,000 2,398,800 2,377,200 2,407,700 2,420,400

120,600

Source: Annual Business Inquiry (Nomis)

Enterprise 2002 2003 2004 2005 2006 2007 2008 2009* 2002-2009 2002-2009 Figure 5: New Business Change % Change Starts Stirling Scotland

449

534

460

452

474

480

351

269

-180

-40%

18,518

21,468

20,808

21,383

23,468

25,041

20,028

16,547

-1,971

-11%

*2009 quarters 1, 2 and 3 scaled to full year estimate

Source: The Committee of Scottish Clearing Bankers

Business Survival Rates 66 65.5 65 64.5 64 63.5 63 62.5 62

2002 2004 Year business started up

Source: Business Demography (Office for National Statistics)

Stirling Scotland

Figure 7: Number of VAT Registered Businesses per 10,000 Population

STIRLING EYE

Focus on the local economy

Stirling Scotland

400 No. VAT Reg. business per 10,000 population

3 Year Survival Rate - %

Figure 6: 3 Year Business Survival Rate of Newly Born Enterprises

Business Density

350 300 250 200 150 100 50 0

2000

2007

Source: VAT Registrations and De-Registrations (Nomis)

www.stirling.gov.uk/stirlingeye

Active Businesses, Business Births and Business Deaths Figure 8: Businesses in 2007 – Percentages based on Stock of Active Businesses

Stirling – Number

Stirling - %

Scotland - %

395 250 3,315

11.9% 7.5% -

13.3% 8.5% -

Business Births Business Deaths Stock of Active Businesses

Source: Business Demography (Office for National Statistics)

Industry

Occupational Distribution

Figure 9: Employment by Industrial Sector, Stirling, 2008

Figure 10: Occupational Distribution, Stirling, 2008

Occupational Distribution of workers in Stirling, %

Employment by Industrial Sector, %

Source: Annual Business Inquiry (Nomis)

Source: Annual Population Survey - Workplace Analysis (Nomis)

Qualifications

Visitors to the Stirling Area

% of working age population

Figure 11: % of the Working Age Population Qualified to SVQ Level 4+ (or equivalent) and % with No Qualifications, 2008 45 40 35 30 25 20 15 10 5 0

SVQ Level 4+ No qualifications

Figure 12: Visitors to Key Attractions in the Stirling Council Area Visitors 2007 2008 Argyll’s Lodging

50,573

Bannockburn Heritage Centre

61,410

40,925

Blair Drummond Safari & Adventure Park

433,070

412,589

Mugdock Country Park

559,695

622,375

National Wallace Monument

135,000

117,466

Old Town Jail

30,719

27,045

Stirling Castle

389,011

375,344

40,859

51,438

Stirling Smith Art Gallery and Museum Stirling

28,470

Source: Visit Scotland; Mugdock Country Park; Blair Drummond Safari & Adventure Park

Scotland

Source: Annual Population Survey (Nomis)

Earnings Figure 13: Average Gross Weekly Earnings of people working full time

Average Gross Weekly Earnings – Residents – Stirling Average Gross Weekly Earnings – Residents – Scotland Average Gross Weekly Earnings – Workers – Stirling Average Gross Weekly Earnings – Workers – Scotland

2002

2003

2004

2005

2006

2007

2008

2009

2002-2009 % Change

£425.9 £369.3 £376.4 £371.7

£428.4 £381.8 £377.8 £381.3

£419.7 £390.6 £390.1 £390.4

£455.3 £409.8 £382.6 £408.6

£472.1 £427.9 £419.3 £428.1

£479.9 £440.9 £434.2 £441.5

£493.2 £461.8 £452.8 £460.1

£499.9 £472.2 £462.0 £473.6

17% 28% 23% 27%

Source: Annual Survey of Hours and Earnings (Nomis)

www.stirling.gov.uk/stirlingeye

STIRLING EYE

Focus on the local economy

A programme of support to help Forth Valley farmers access the SRDP Rural Priorities Scheme has been given the green light to

Free Business Gateway training events April 2010 7th evening – Stirling – Women Into Business networking event. 20th all day – Stirling – Book Keeping 1 & 2. 21st morning – Alloa – Advertising & Promotion. 21st afternoon – Alloa – Marketing Your Business. 26th evening – Falkirk – Trading Online. 27th all day – Alloa – Book Keeping 1 & 2.

May 2010

Eighty farmers accessed last years pilot programme in Forth Valley,

5th evening – Falkirk – Women Into Business networking event. 12th morning – Stirling – Improve your Search Engine Ranking. 18th morning – Stirling – Get Real Results From Your Website. 27th evening – Falkirk – Credit Control. 31st evening – Falkirk – Mastering Selling.

with around a quarter already having moved forward to progress

Callander Business Start-up Events

applications to the scheme. Forth Valley workshops have been

Please see page 20.

scheduled as follows:

Events contacts

continue. Stirling Enterprise (STEP) has secured a second year of funding to run outreach workshops that will equip farmers with the IT and web know-how to apply to the online grant scheme.

23 June Inchyra Grange Hotel, Polmont, Falkirk (7pm – 9pm) 29 September The Buchanan Arms Hotel, Drymen Stirlingshire (7pm – 9pm) 24 November

Stirling – STEP Tel 01786 463416, email reception@stirling-enterprise.co.uk Alloa – CETERIS Tel 01259 726430, email aharrick@ceteris.co.uk Falkirk – FEAT Tel 01324 665500, email mandyc@feat.org.uk

The Harviestoun Hotel, Tillicoultry Clackmannanshire (7pm – 9pm) For further details, or to reserve a place, contact Caroline Brown, Stirling Enterprise on 01786 463416 or email: cbrown@stirlingenterprise.co.uk. Workshops are part-funded by the Scottish Government Skills Development Scheme and a small fee applies.

Service contacts

Useful web links Business Gateway – www.bgateway.com

Forth Valley College - www.forthvalley.ac.uk Forth Construction Forum - www.forthconstruction.co.uk Forth Valley and Lomond LEADER – www.fvl.org.uk Funding Search Facility – www.stirling.gov.uk/funding

Building Standards, Stirling Council Joyce Wighton, Tel: 01786 432032, email: eoadmin@stirling.gov.uk

The Loch Lomond and the Trossachs National Park - www.lochlomond-trossachs.org

City Centre Management, Stirling Council Andy Kennedy, Tel: 01786 442534, email: kennedya2@stirling.gov.uk

Lottery Fund – www.biglotteryfund.org.uk/scotland

Culture and Adult Learning, Stirling Council Lynne Gibbons, Tel: 01786 432360, email: gibbonsla@stirling.gov.uk

Raploch Urban Regeneration Company – www.raploch.com

Economic Support & Tourism, Stirling Council Deborah Murray, Tel: 01786 442467, email: murrayd@stirling.gov.uk Employability Service, Stirling Council Gordon Wright, Tel: 01786 442866, email: wrightg@stirling.gov.uk

Property Search Facility – www.stirling.gov.uk/property Scottish Chambers of Commerce – www.scottishchambers.org.uk Scottish Enterprise – www.scottish-enterprise.co.uk Scottish Government – www.scotland.gov.uk Scottish Parliament – www.scottish.parliament.uk Stirling Business Directory – www.stirling.gov.uk/directory Stirling Business Panel – www.stirlingbusinesspanel.org

Environmental Health & Trading Standards, Stirling Council Leslie Fisher, Tel 01786 432180, email eoadmin@stirling.gov.uk

Stirling Council Business Pages – www.stirling.gov.uk/business

Planning, Stirling Council Peter Morgan, Tel: 01786 442914, email: morganp@stirling.gov.uk

Stirling Eye – www.stirling.gov.uk/stirlingeye

Rates Team, Stirling Council Alison McLean, Tel: 01786 443236, email: rates@stirling.gov.uk

Trossachs Rural Mentoring Scheme – www.ruralmentoring.co.uk

Waste Services, Stirling Council David Hopper, Tel: 01786 443038, email hopperd@stirling.gov.uk

Stirling Enterprise (STEP) – www.stirling-enterprise.co.uk Stirling University Innovation Park – www.suip.co.uk University of Stirling – www.stir.ac.uk VisitScotland – www.visitscotland.org VisitStirling – www.visitstirling.org

Stirling Council Environment Services, Viewforth, Stirling FK8 2ET phone: 0845 277 7000 email: info@stirling.gov.uk text: 0771 779 0001 web: stirling.gov.uk

Design by The Write People, Stirling Tel: 01786 445022 www.thewritepeople.co.uk

2010 Rural priorities workshops for farmers

Photo by Andrew Fortune

Forthcoming events/training