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ARCA member services
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here to support Members
Being available for members to contact for support, and delivering sound advice and information; professionally, confidentially and timely, is ARCA’s commitment to the Association’s members.
Whether a member needs practical advice on a specific asbestos removal method, clarity on a clause within a regulation or a bespoke asbestos training course, the ARCA team is just a call away.
As well as being available on the phone to answer questions and provide advice, the team can assist with more in-depth services.
Additional Site Audits
Members can and do request additional site audits to run alongside the required three unannounced site audits under the ARCA Membership Site Audit Accreditation Scheme.
These audits follow the same criteria as the ARCA membership audits, so provide a consistent form of measurement.
Members can request ARCA to organise additional audits either; by arrangement, so the member informs ARCA of the date and site, or unannounced, whereby there is no prior notice of an audit.
Member Internal Site Audit App
ARCA Full Contracting Members can sign-up for the ‘Member Internal Site Audit App’, so that their internal site audits use the same question set as the ARCA audit and are automatically scored.
This enables direct comparison of ARCA audits and internal audit results, so providing a strong management tool.
There is also a Contract Manager Site Observation Audit form, which enables managers to quickly and easily record their findings when visiting sites, and can record observations and actions for non-licensed work.
The App is a web and remote devicebased application enabling auditors to audit using a number of handheld platforms, and pricing is available for a single user and multiple users.
Talk to ARCA and see why over 120 licences are already being used.
Member Site Audit Portal
Via a private portal members will be able to log in to view and analyse the results of their membership audits, as well as any additional audits booked through ARCA and internal audits undertaken using the Member Internal Site Audit App.
A trend analysis graph of overall performance and the elements Plan, Do and Check, will allow members to be able to monitor progress, identify areas of good performance and any areas that may need attention.
A list of priority actions will also be generated along with a mechanism to produce an Action Plan for any nonconformances. Thereby demonstrating a Plan, Do, Check, Act approach to continuous improvement, and health and safety management.
Coming soon!
Management System Review
Having the right systems in place is crucial, as robust management systems give confidence, and the principles of effective management support every aspect of a business to operate more efficiently.
ARCA can undertake a review of a business’s management systems, structures and communications between office and on-site, to critically examine the way the business is functioning and how well the business can demonstrate effective management arrangements.
Specialist Advice
The Association’s team is available to support the specific needs of a member contractor, whether that is an in-depth review of Plans of Work or the company’s TNA system.


Bespoke Asbestos Training
ARCA arranges bespoke training courses for members to cover specific topics which they may want to gain further knowledge on, whether it be air management within an asbestos removal enclosure or personal air monitoring. Courses can be held at an ARCA centre (practical facilities available), remotely, or if appropriate can be held at members’ premises.

Licence Renewal Preparation Service
Being fully prepared to make an asbestos licence renewal application is vital for asbestos removal businesses.
So too is asking for support early in the process. By asking for assistance early enough there is time to implement any suggestions, gather further evidence, as well as gaining a better understanding of the application process and how to submit evidence.
Therefore, to support asbestos removal members ARCA offers a Licence Renewal Preparation Service.
To deliver this service, ARCA has a team of in-house experts with extensive knowledge in auditing and regulatory requirements, together with the experience of former HSE inspectors.
Guidance Notes
ARCA publishes Guidance Notes on a variety of asbestos removal related subjects to assist in the practical application of legislative requirements, such as ‘Air Management in Asbestos Enclosures’ and ‘Provision of Welfare Facilities for Asbestos Work’.
Currently there are eleven Guidance Notes available as free downloads on the ARCA website, as well as four guidance articles.
Also, available on the ARCA website are the Asbestos Network (previously Asbestos Leadership Council) meeting Minutes, Memos and Appendices.
ALFA - Agency Operatives
ALFA, the Asbestos Labour Feedback App, enables ARCA member licensed asbestos removal contractors to rate the performance and behaviour of operatives supplied by ARCA labour supply members.
Launched in September 2020, ALFA, enables ARCA member licensed asbestos removal contractors to rate the performance and behaviour of operatives supplied by ARCA labour supply members.
Having an overall performance rating for an operative provides the contractor with added reassurance of the competency of an agency operative.
ALFA, a web-based application, provides benefits for all parties, including: reassurance of labour competence, training needs and certificate management, that is certificate information for operatives is available within the App, and certificates due to expire are highlighted, so supporting timely renewal.
ALFA – LARC Employees
This new ALFA system, which was launched earlier this month, enables member contractors to rate and monitor their operatives’ performance on site as part of their internal training needs analysis (TNA) process. Full details can be found on pages 10 and 11.