Steve Neumann & Friends 2020

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T h e

D e s i g n

O f f i c e

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S t e v e

N e u m a n n

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F r i e n d s



WE ARE THE WAYFINDING & WAYSHOWING BENCHMARK... From small office buildings to complex hospitals, universities, and real estate developments, SN&F utilizes environmental graphics to reduce visual communication to their essential components and apply current technology and contemporary design in developing Signage and Wayfinding/Wayshowing solutions within the built environment.



W H O W E A R E / What we do

The Design Office of Steve Neumann & Friends is the end product of the successful merging of two exacting disciplines: Architecture and Graphic Design.

“We are a team of graphic and architectural signage designers, not fabricators. We are not in the practice of architecture, but are in the practice of solving visual communication branding and wayshowing problems within architecture.”

From small office buildings to complex hospitals, universities, libraries and real estate developments, we reduce visual communication problems to their essential components and apply current technology and contemporary design in developing visual communication systems through an architectural medium. It requires experience in the two-dimensional field of graphic design, advertising and design communication arts together with an understanding of three-dimensional architecture to develop environmental signage wayfinding systems that will stand the test of time (both aesthetically and physically). We approach each signage program as a problem unique unto itself. The resulting solutions reflect input from all parties: Client, Architect, Graphic Designer and User. The result being a wayfinding program which solves the user’s visual communication problems. Our services can vary from project to project, however, in each case our primary responsibility is to give the end user a signage system that “works.” From the preparation of programming through design, construction documents, bidding and fabrication/installation supervision, the client determines which services are needed to allow for completion of their project within available budgets and time. Rather than delegating the work and project responsibilities to the staff, Mr. Neumann believes that it is his responsibility to oversee and participate on all aspects of the project. He will be the primary client contact, furthermore, he will make a personal commitment that the solution and implementation will be a success.



T H E F O U N D E R / Principal Designer

B. Steve Neumann is the president and founder of The Design Office of Steve Neumann & Friends, Houston, Texas, a national practice recognized as one of the country’s premier environmental signage/ wayfinding firms specializing in health and institutional signage programs. Educated in Communication Design and Photographic Illustration at the Rochester Institute of Technology, his professional experience previous to the formation of Steve Neumann & Friends in 1974, was as Senior Design Director for the Kelvin Group, Inc., one of Houston’s leading pure design studios. Since commencing business, Mr. Neumann has participated in major corporate trademark and identification programs and the development of health, institutional and commercial signage programs acting as primary system programmer, principal designer, management coordinator, technical fabrication and installation consultant. His primary expertise is the development and management of large scale hospital and (corporate) institutional signage programs, designing systems which meet client budget, design and time constraints. Due to the unusually large scope perimeters involved in current commissions, his office has been instrumental in the development of industry benchmarks for construction documentation and implementation manuals utilizing extensive CADD and desktop publishing. As a founding professional member of the Society of Environmental Graphic Designers (SEGD), he has participated extensively in the organizations’ ADA development round tables as well as a featured speaker at their annual national meetings (1988, 1989, 1990, 1992, 1999 and 2000). He served a 9 year term on the SEGD National Board and was highly active in the coordination and planning of the 2001 SEGD National Convention held in Miami Beach, Florida and the development of their education initiative and web-site development. Additionally recognized as a professional industry spokesman, he has been a featured lecturer at the “Sign Users Conference,” (Signs of the Times/Identity Magazine annual conference) in 1991, 1992. He is a sustaining member of the American Institute of Graphic Artists (AIGA), and the Art Director’s Club of Houston (ADCH), and has participated on the Executive Committee of Billboards Limited, a Houston lobby group for the control of visual communication pollution in our environment.


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Reflecting the everyday experiences one might observe in the common behavior of those under stress, “Betty” establishes the needs and expectations required of all patients and visitors to healthcare and institutional facilities, allowing for absolute User satisfaction within the wayshowing program. “We all have a family member who drives an old Volvo, tries to find everything themselves before asking for directions, while wearing thick glasses in an attempt to read sign copy that was originally too small to read at the distance required. They are fiercely independent and will walk around in circles until they ultimately find their destination...after passing it multiple times.” Note, that we are not talking “finding” our way through a facility. In a pro-active mode, we S.0163 are “showing” your guests how to discover their destination with signage that is legible, readable, properly placed and if necessary, repetitive. All to assure them of their travels thru the built environment, and then back to where theyS.0162 began!

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For the past 25-30 years, as our Clients have experienced adverse past relationships with other consultants, we have listened carefully to their needs and expectations on what they now expect of a signage program. Driven by the need forS.0164 absolute Patient Satisfaction, we have S.0165 remained outspoken at all times using our expanded wayfinding/ CO RRIDO R wayshowing knowledge for signage solutions by a unique process called “What would Aunt Betty do?” S100-16A

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Design is but 10% of our efforts. We also need to do the following: Inventory existing signage assets to determine content. S.0161 Interview Taskforce Members to gain insight to operational issues. O bserve daily/weekly activities in Lobbies, Patient areas, Garages. S.0160 Share our observations with the Administration. Write Legend Schedules reflective of what is NEEDED from the Public Point of View, while also addressing staff needs. M eet all Departmental Managers/Administrators to receive their S.0160.1 input regarding the semantics and placement of all signs. Then, AFTER all signs have been addressed with participation and approval of all proponents, THEN design the overall sign program so that legends FIT graphic layouts, remaining consistent. S.0144 Create a detailed DESIGN MANUAL to permit Vendor participation BOTH during design and bidding/contract award. Supervise all aspects of the fabrication (shop visits, prototype submittals, shop drawings, S.0145 certifications prior to shipment) while being available during installation, resolving questions. AISLE Ultimately, accept proudly, the the final product for the Owner! l l l

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MAYO FOUNDATION Mayo Clinic, Hospitals, Research Facilities, Healthy Living Centers Rochester, Mn, Phoenix, Az., Jacksonville Fl., Regional Minnesota, Iowa Mayo Building (Main Clinic, Outpatient Facility, Research) Rochester Methodist Hospital: Eisenberg Building (Patient Tower, Ancillary Services) Charlton Building (Patient Tower, Ancillary Services) Guggenheim Building (Research) Hilton Building (Laboratories, Research) Saint Marys Hospital: Mary Brigh Building (Patient Tower, Outpatient Services, Anc. Serv.) Alfred Building (Patient Tower, Outpatient Services, Anc. Serv.) Domitilla Building (Patient Tower, Outpatient Services, Anc. Serv.) Joseph Building (Patient Tower, Outpatient Services, Anc. Serv.) Francis Building (Patient Tower, Outpatient Services, Anc. Serv.) Generose Building (Patient Tower, Psychiatric Ancillary Services) Marian Hall (Ancillary Services) Gonda Building (Main Clinic, Outpatient Facility, Research) Baldwin Building (Patient Tower, Outpatient Services, Anc. Serv.) Plumber Building (Outpatient Services, Admin., Anc. Serv.) Baldwin Building (Outpatient Services, Anc. Serv.) Siebens Building (Outpatient Services, Anc. Serv.) Damon Ramp (Parking Facility) Baldwin Ramp (Parking Facility) Graham Ramp (Parking Facility) Generose Ramp (Parking Facility) Ozmun Ramp (Parking Facility) West Employee Parking Ramp (Employee Parking Facility) Annenberg Plaza (Main Clinic entrance mall) Rochester City-Highway Signage Program Dan Abraham Healthy Living Center (Employee/Public Fitness/Edu. Center) Federal Credit Union (3x offsite Credit Union facilities, Admin.) Lanmark Building (Administration support) Northeast Family Clinic (Rochester Regional Clinic) Opus Building (MRI,CT, PET Scanner Technology) Ozmun Center & Parking Ramp Richard Jacobson Building (Proton Therapy Center) Mayo Clinic - Scottsdale Mayo Clinic Hospital - Phoenix

(Campus Exterior & Interior Signage) (Patient Tower, Outpatient Services, Anc. Serv.)

Mayo Clinic Hospital - Jacksonville Mayo Regional Practices

(Patient Tower, Outpatient Services) (Implementation of Program at 25 rural clinics)

Complete signage development for a comprehensive complex wide interior and exterior signage program within the largest for-profit hospital in the United States. While the initial design concepts were developed under the direction of other graphic firms, SN&F has the unique primary responsibility to successfully implement both an exterior campus wide signage program for 38+ buildings in and around Rochester Minnesota, as well as develop, implement and supervise construction/fabrication of a main circulation wayfinding program within both the downtown campus and at Saint Marys. For both programs, SN&F was responsible for the product development for all phases of signage implementation, legend schedule preparation, bid and/or negotiation packages, construction administration and vendor liaison. Implementation of the corporate standards at regional clinics throughout Wisconsin, Minnesota and Iowa as well as at the Mayo-Scottsdale Clinic Campus, Thunderbird Clinic and Johnson Research facilities in Scottsdale, AZ.

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MAYO FOUNDATION

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MAYO CLINIC/Hospital/Research Facilities, Rochester, Minnesota

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MAYO FOUNDATION

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MAYO CLINIC/Hospital/Research Facilities, Rochester, Minnesota

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MAYO FOUNDATION

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MAYO CLINIC/Hospital/Research Facilities, INTERIOR SIGNAGE

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MAYO FOUNDATION

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MAYO CLINIC/Hospital/Research Facilities, INTERIOR SIGNAGE

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MAYO FOUNDATION

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MAYO CLINIC/Hospital/Research Facilities, Regional Locations

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MAYO FOUNDATION

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MAYO CLINIC/Hospital/Research Facilities, Phoenix, Arizona

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MARSHFIELD CLINIC Corporate Brand Implementation - Regional Clinics/Hospitals (60+ locations) Marshfield, WI Marshfield Center Main Campus: Marshfield Center Marshfield Center, East Wing Badger Data Center FHC Marshfield Dental Ctr./Adm. Laird/Lawton Center Russell F. Lewis Bldg. Arcadia Center Athens Cente Birchwood Center Black River Falls Dental Center Bloomer Center Cadott Center Chetek Center Chippewa Falls Center Chippewa Falls Dental Center Colby/Abbotsford Center Colby/Abbotsford Therapy Center Cornell Center Cumberland Center Eau ClaireCenter: Bauman Building Eau Claire Physical Therapy Ctr. Clairemont Center Oakwood Center Riverview Center Elk Mound Center Greenwood Center Hayward Center Ladysmith Center Lake Hallie Center Medford Center Menomonie Center Mercer Center Merrill Center Minocqua Center Mosinee Center Neillsville Dental Center Osseo Center Park Falls Center Phillips Center Rhinelander Center Rhinelander Dental Center Rice Lake Center Lakeview Medical Center Lakewoods Center Rice Lake Dental Center Stevens Point Center Stratford Center Wausau Center Stettin Center Wisconsin Rapids Wittenberg Center Woodruff Center Post Op ASC Comfort & Recovery Ste.

(Main Clinic) (Primary Clinic) (Primary Clinic) (Campus Ext Signage Implementation) (FHC Regional Dental Clinic) (Campus Ext Signage Implementation) (Campus Ext Signage Implementation) (Regional Primary Clinic) (Regional Primary Clinic) (Regional Primary Clinic) (FHC Regional Dental Clinic) (Regional Primary Clinic) (Regional Primary Clinic) (Regional Primary Clinic) (Regional Primary Clinic) (Regional Dental Clinic) (FHC Regional Primary Clinic) (Regional Therapy Clinic) (Regional Primary Clinic) (Regional Primary Clinic) (Regional Primary Clinic) (Regional Primary Clinic) (Regional Therapy Clinic) (Regional Therapy Clinic) (Regional Primary Clinic) (Regional Primary Clinic) (Regional Primary Clinic) (Regional Primary Clinic) (Regional Primary Clinic) (Regional Primary Clinic) (Regional Primary Clinic) (Regional Primary Clinic) (Regional Primary Clinic) (Regional Primary Clinic) (Regional Primary Clinic) (Regional Primary Clinic) (Regional Primary Clinic) (FHC Regional Dental Clinic) (Regional Primary Clinic) (Regional Primary Clinic) (Regional Primary Clinic) (Regional Primary Clinic) (FHC Regional Dental Clinic) (Major Regional Primary Clinic) (45 bed regional hospital) (Regional Primary Clinic) (FHC Regional Dental Clinic) (Regional Primary Clinic) (Regional Primary Clinic) (Major Regional Primary Clinic) (Regional Primary Clinic) (Regional Primary Clinic) (Regional Primary Clinic) (Regional Primary Clinic) (Wausau Center, Eau Claire Center, (Main Clinic - East Wing facilities)

With 92 facilities within the northwest corner of Wisconsin, the Marshfield Clinic (Marshfield, WI) revised its corporate branding and image with the implementation of a unique identity program developed by SN&F. The clinical system supports regional hospitals with physicians and primary care resources separate from standard Hospital programs. The unique adaptation of the corporate “cross and cat-tails� presented in the form of an acrylic flute atop curved faced modular graphic panels, illustrates a design solution which sets the clinic apart from the visual identity of other competitors. During the day, it is an appealing form of visual identity, but at night (or on dark, winter days in Wisconsin), the custom LED illuminated acrylic flute stands out as a unique homing image within the visual clutter of the rural environment. The use of very high quality fabrication, paint application, and LED illumination reflects the desire to have a signage program which meets the longevity criteria established by their in-house wayfinding taskforce.

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MARSHFIELD CLINIC

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MARSHFIELD CLINIC, Various Regional Facilities

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MARSHFIELD CLINIC, Eau Claire Center

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MARSHFIELD CLINIC, Rice Lake, Wisconsin

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MARSHFIELD CLINIC, Marshfield, Wisconsin

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MARSHFIELD CLINIC, Marshfield, Wisconsin

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MARSHFIELD CLINIC, Marshfield, Wisconsin

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MARSHFIELD CLINIC, Marshfield, Wisconsin

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MARSHFIELD CLINIC, Marshfield, Wisconsin

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MARSHFIELD CLINIC, Various Regional Facilities

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MARSHFIELD CLINIC, Various Regional Facilities

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MARSHFIELD CLINIC, Various Regional Facilities

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MARSHFIELD CLINIC, Interior Signage

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MARSHFIELD CLINIC, Interior Signage

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COLUMBIA ST. MARY’S Columbia St. Mary’s Hospital - Concept Development Milwaukee , WI Master planning and preliminary development for the overall replacement interior and exterior signage for the redevelopment of the Columbia St. Mary’s Hospital system. Concept development(s) of a uniquely curved graphic monolith set apart from a isolation field reflected design cues found within the HOK designed architecture.

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FROST BANK Frost National Bank - Corporate Branding (Legibility Upgrade) San Antonio, TX SN&F was asked to review the overall corporate branding for this traditional San Antonio based banking system. The Frost Bank “sunburst” has been a statewide icon for many years, yet it “reads” poorly within the environment. Addressing this concern, SN&F optimized the logo, achieving better legibility and continued recognition, ultimately applying it within a contemporary convex shaped freestanding sign form. The new logotype, coupled with a statewide expansion, permitted the development of a corporate signage conversion as they retrofitted the signage program within their existing banking system as well as implementation at expansion branches in Houston, Austin, Corpus Christi, McAllen and San Antonio. SN&F master planned concepts and sign “styles” were implemented by banking in-house staff through multiple vendors as required for a single day “roll-out” of their new acquisitions.

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ALLIANT HEALTH Alliant Health System - Kosair Children’s Hospital Louisville, KY Located within the Louisville Medical Center, Alliant Health is a three Hospital system that was once three independent facilities. The Administration desired to consolidate all signage efforts into one which unifies and coordinates the overall wayfinding efforts. As part of Alliant Health System, Kosair Children’s Hospital signage reinforces the overall AHS unique identity, by using an approach that creates a playful environment for children to feel comfortable.

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ALLIANT HEALTH

Project Typography - Lemonade (enhanced)

46 Secondary Project Typography - Eraser Dust (enhanced)


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ALLIANT HEALTH SYSTEM - Kosair Children’s Hospital, Louisville, Kentucky

KS.## Pictos/KS.08 Arrow Form Left/Up

Custom Level Identification

Custom Directional Arrow

Snow White/CD Graphics/KS.## Pictos/KS.02 Women Restroom (color)

Snow White/CD Graphics/KS.## Pictos/KS.03 Men/Women Restroom (color)

Snow White/CD Graphics/KS.## Pictos/KS.01 Men Restroom (color)

Snow White/CD Graphics/KS.## Pictos/KS.14 Information (color) Snow White/CD Graphics/KS.## Pictos/KS.04 Handicapped Restroom (color)

Snow White/Library/KS.19 Vol. Ctrl. Telephone (color)

Snow White/CD Graphics/KS.## Pictos/KS.17 In Case of Fire (color)

Snow White/CD Graphics/KS.## Pictos/KS.11 Do Not Enter (color)

Snow White/CD Graphics/KS.## Pictos/KS.10 Coffee Shop (Glass) (color)

Snow White/CD Graphics/KS.## Pictos/KS.15 No Smoking (color)

Snow White/CD Graphics/KS.## Pictos/KS.12 Fire Extinguisher (color)

Snow White/CD Graphics/KS.## Pictos/KS.16 Telephone (color)

Project Pictographs

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AMERITECH CENTER Ameritech Center (AT&T Center) Hoffman Estates, IL Implementation of a custom interior, garage and site graphics program for a Bell Technology/Research Park set in a rural Chicago suburb. Project encompasses a site set upon 275 acres with architecture (1,450,000 sq. ft.) by Lohan Associates, Chicago and two separate garage structures (3750 cars). With interiors by The Environments Group, Chicago, Illinois, a modular signage program permits the unlimited movement of 5500 employees as staffing/placement needs react to the “team� approach in office management.

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CHILDREN’S HOSPITAL Children’s Hospital of Omaha (Replacement) Omaha, NE Master planning development for comprehensive interior and exterior signage at the replacement Omaha Children’s Hospital within the Omaha Medical Center. Concept development(s) of a uniquely playful, curved graphics establish a custom branding and coloration standards for the Children’s Hospital. Architecture by HDR-Omaha was enhanced with a consistent “wave” pattern which ultimately established a theme found throughout the Hospital on the facilities carpet and floor tiles.

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METHODIST The Methodist Hospital System HOUSTON, TX Dunn Tower Smith Tower Scurlock Tower Alkek Tower Fondren/Brown Building Main Building Neurosensory Center Fannin Street-scape

(Patient Tower, Ancillary Services) (Outpatient Services, Professional Building) (Outpatient Services, Professional Building) (Patient Tower, Ancillary Services, Research) (Patient Tower, Ancillary Services, Research) (Patient Tower, Ancillary Services) (Patient Tower Ancillary Services, Research) (Campus Identification)

Complete signage development for a comprehensive interior and exterior signage program for the largest not-for-profit hospital in the United States. The signage program was retrofitted into the existing seven major buildings and off-site outpatient facilities. This program allowed complete in-house maintenance of system without continued design assistance. Implementation was driven by the signage needs for a major Hospital addition (Dunn Tower and a new “front” door/ main lobby,) as well as poor existing signage within the balance of the facility. Undertaken as one massive implementation, SN&F coordinated and supervised the implementation efforts of both the Hospital’s in-house staff and the Graphics Contractor fabrication efforts.

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METHODIST HOSPITAL SYSTEM

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THE METHODIST HOSPITAL SYSTEM, Houston, Texas

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METHODIST HOSPITAL SYSTEM

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THE METHODIST HOSPITAL SYSTEM, Houston, Texas

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NORTHWESTERN MEMORIAL Northwestern Memorial Hospital - Redevelopment Project Chicago, IL As nationally recognized healthcare wayfinding and signage consultants, The Design Office of Steve Neumann & Friends was retained to partner with the Architectural and Interiors Design Team undertaking the replacement hospital for the Redevelopment Project at the Northwestern Memorial Hospital, Chicago, Ill. This interconnected 23 and 17 story, two-city block facility, represents the crown jewel in the Northwestern Hospital System. SN&F undertook an extensive reprogramming and schematic design development, permitting the project to focus on addressing the public and staff needs and requirements, while aligning budgetary and timing concerns to meet very tight project schedules.

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NORTHWESTERN MEMORIAL HOSPITAL

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NORTHWESTERN MEMORIAL HOSPITAL, Chicago, IL

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MEDICAL CENTER HOSPITAL Center for Women & Infants Odessa, TX The expansion of the Ector County Medical Center with the new Center for Women & Infants resulted in the re-configuration of the overall campus layout and accessing. This expansion justified the master planning of a new campus wayfinding directional and entrance/ building identification program, as well as an interior signage concept for the Women’s Center.

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ST. JOHN HOSPITAL & Medical Center, Van Elslander Pavillion Detroit, MI The original scope of this project was a complete image, wayfinding, wayshowing implementation throughout this established Detroit healthcare provider. Financial constraints due to the national/local economy required adaptation for implementation within the newly constructed Van Elslander Heart Center. This highly modular and interchangeable program is based upon the use of magnetic graphic inserts which can adapt to a myriad of layout permutations. Using stock elements of the ASI Infinity System and a in-house support staff, this program adds a touch of “color� and graphic identity to the overall interior program.

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ST. MICHAEL Health Care Center Texarkana, TX Development of a Hospital campus signage program for a new facility comprising of a major regional hospital and a freestanding Rehabilitation Specialty Hospital, as well as a campus wayfinding and identification program. The interior signage program adapts within each facility with an in-house produced program utilizing desktop published inserts and a unique partnership between fabricator and Hospital. Program designed around “arts and crafts� theme found throughout the interior architecture.

St. Michael Hospital

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HILLS & DALES Hills & Dales General Hospital Cass City, MI Using a mixture of local regional photographs of upstate Michigan within the context of area identification, this rural hospital was upgraded and enhanced with visual graphics and oversized posters and directories to gain patient satisfaction.

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TEXAS HEART HOSPITAL Baylor Healthcare System Plano, TX Adjacent to the Baylor Medical Center at Irving, TX, and part of the Baylor Healthcare System, this specialty Heart Hospital addresses the need for a cardiovascular center in the North Dallas area. Utilizing modular interior and exterior signage, the program has permitted this new facility to expand one plus vertical floor within the first year of operation and additional expansion is in the planning phase.

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USAA United Services Automobile Association, Home Office/Regional Facilities San Antonio, TX, Norfolk, VA, Tampa, FL, Colorado Springs, CO, and Sacramento, CA USAA San Antonio, TX - Main Home Office Complex: Bank Services Building Backup Recovery Information Center/South Central Plant Home Office Building Expansion Project McDermott Building Expansion All Staff Cafeteria/Serveries (4) North Campus Building North Parking Garage Underground Parking Complex Operations Building - OPS

(Secure Computer Center) (Remodel 3m sq.ft signage upgrade Main Campus) (1.5m sq.ft expansion Main Campus) (Upgrade all 1000 person in-house theme Cafe’s) (2m sq.ft expansion Main Campus) (4500 car freestanding parking garage) (Upgrade/resign 7500 car underground parking) (1m sq.ft operations facility - Main Campus)

USAA Federal Savings Bank Mid Atlantic Regional Office - MARO Mountain States Regional Office - MSTRO Southeast Regional Office - SERHO Western States Regional Office - WESTRO

(Major bank facility-USAA Home Office Campus) (Main Norfolk, VA. Regional Home Office) Main Colorado Springs Regional Home Office) (Tampa, Fl. Regional Home Office) (Main Sacramento, CA. Regional Home Office)

Colonnade Center Dallas Claims Service Center

(Major office complex, San Antonio, TX) (Prototype Drive-In Claims facility) (Austin, Richardson, TX Implementation)

Child Development Centers:

San Antonio Home Office Campus Mid Atlantic Regional Office - MARO Mountain States Regional Office - MSTRO Southeast Regional Office - SERHO Western States Regional Office - WESTRO

(1m sq.ft expansion-Main Campus)

As the primary Signage Consultant to the United Services Automobile Association, (USAA), for 14+ years, SN&F has supplied signage/ wayfinding consulting, design and project management services for all aspects of interior and exterior signage required within their North American facilities: San Antonio, TX, 4.5 million sq.ft McDermott Home Office Building, 9000+ car parking facility(s), 250 acre campus; all major Regional Headquarters (Norfolk, VA, Tampa, FL, Colorado Springs, CO and Sacramento, CA), Field Service Offices and Drive-In Claim facilities. At their specific request, SN&F coordinated the efforts of all wayfinding vendors and supplied a “turn-key, cradle to grave” professional service acting as a single source of project responsibility for all wayfinding signage implementation.

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UNITED SERVICES AUTOMOBILE ASSOCIATION

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USAA, California, Colorado, Texas, Virginia

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UNITED SERVICES AUTOMOBILE ASSOCIATION

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USAA, California, Colorado, Texas, Virginia

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USAA, CHILD DEVELOPMENT CENTERS

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USAA, CDC California, Colorado, Texas, Virginia

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Registration/Check-In Paul & Judy Andrews Women’s Hospital Paul & Judy Andrews Women’s Hospital

Paul & Judy Andrews Women’s Hospital

Day Surgery Staff Lockers

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Nurses Station

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Well Baby Nursery

X-RAY HOLDER

Andrews Elevators

Paul & Judy Andrews Women’s Hospital

Conference Room In Use

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North Family Waiting Patient Rooms W315-W328


BAYLOR ALL SAINTS Baylor All Saints Medical Center, Andrews Women’s Hospital Fort Worth, TX With a major addition being blended into an existing major regional facility, there was the need to update and soften the visual appearance of an interior signage program within a Women’s Hospital. The use of a matching wood divider strip, wood grained modular graphic inserts and a curved graphic field, all enhance the overall interiors’ built environment.

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Level 1 Level 1 ED & MINNIE LEE LANCASTER BUILDING ED & MINNIECafeteria LEE LANCASTER BUILDING Materials Management

Materials Management

Parking CenterServices for Digestive Diseases (GI/Endoscopy)

LANCASTER BUILDING ELEVATORS Medical Records/

Parking Services

Health LANCASTER BUILDING Information ELEVATORSMgmt. Chaplain Medical Records/

Chaplain Surgery Waiting

Surgery Waiting Business

Office DON & LINDA CARTER BUILDING Radiology Patient

Chapel EMERGENCY DEPARTMENT

Reception

Security Reception

EMERGENCY DEPT. Chapel MAIN ENTRANCE

Radiology Reception

Registration Lobby

Room Diabetes Administration Education

Human Resources

Volunteer Human Services Resources Conference Room A

Center for Continuing

BOX Education BUILDING NORTH ENTRANCE

Center for Continuing Quality Care Education Coordination Administration & Social Work

CECILIA CUNNINGHAM BOX BUILDING Quality Care

Conference Education Room BVolunteer Services

YOU Business ARE Office HERE

CARTER BUILDING MAIN ENTRANCE

EMERGENCY DEPT. MAIN ENTRANCE

Patient Registration Lobby

LANCASTER BUILDING MAIN ENTRANCE BOX BUILDING NORTH ENTRANCE

Quality Management Conference Room Diabetes Education

CARTER BUILDING ELEVATORS Education

DON & LINDA CARTER BUILDING

EMERGENCY DEPARTMENT

PARKING

DECKBUILDING LANCASTER MAIN ENTRANCE

Nutrition Services

CARTER BUILDING Quality Management ELEVATORS Conference

Health Information Mgmt.

Security Reception

PARKING DECK

Cafeteria Center for Nutrition Digestive Services Diseases (GI/Endoscopy)

YOU ARE HERE

CARTER BUILDING MAIN ENTRANCE

Conference Room A

PROFESSIONAL OFFICE BUILDING

Suite 1101 Coordination

& Social Work

CECILIA CUNNINGHAM BUILDING BOXBOX BUILDING ELEVATORS Suite 1100

Conference Room B

Lobby

NORTH

Suite 1101

PROFESSIONAL OFFICE BUILDING

Suite 1100

BOX BUILDING BOX BUILDING ELEVATORS MAIN ENTRANCE

NORTH

Lobby

BOX BUILDING MAIN ENTRANCE

Departments – LEVEL 1 Administration Box Building Lobby Box Elevators Business Office Cafeteria Administration Carter Building Lobby Box Building Lobby Carter Elevators Box Elevators Center for Continuing Education Business Office Center for Digestive Disease Cafeteria Chapel Carter Building Lobby Chaplain Carter Elevators Conference Room A Center for Continuing Conference Room B Education Center for Education Digestive Disease Diabetes Chapel Education Chaplain Emergency Department Conference A EmergencyRoom Department Reception Conference Gift Shop Room B Diabetes Education Management Health Information Education Human Resources Emergency Department Lancaster Elevators Emergency Department Reception Materials Management Gift Shop Records Medical Health Information Nutrition Services Management Human PatientResources Registration Lancaster Elevators Parking Services Materials Management Quality Care Coordination & Social Work Medical Quality Records Management Conference Room Nutrition Services Radiology Reception Patient Registration Security Parking SurgeryServices Waiting Quality CareServices Coordination & Social Work Volunteer Quality Management Conference Room Radiology Reception Security Surgery Waiting Volunteer Services

Box Building Box Building Box Building Carter Building Lancaster Building Box Building Carter Building Box Building Carter Building Box BoxBuilding Building Carter Building Lancaster Building Lancaster Building Emergency Dept. Carter Building Lancaster Building Carter Building Box Building Box BoxBuilding Building Lancaster LancasterBuilding Building Emergency Dept. Box Building Lancaster Building Emergency Dept. Box BuildingDept. Emergency Box BoxBuilding Building Lancaster LancasterBuilding Building Box BoxBuilding Building Emergency Dept. Lancaster Building Emergency Dept. Carter Building Box BuildingBuilding Lancaster Lancaster LancasterBuilding Building Box Building Carter Building Lancaster LancasterBuilding Building Carter Building Box Building Lancaster LancasterBuilding Building Lancaster Building Carter Building Carter Building Emergency Dept. Lancaster Building Carter Building Box BoxBuilding Building Lancaster Building Carter Building Emergency Dept. Carter Building Box Building

Departments – LEVEL 1

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Departments – Hospital Wide Antepartum Cardiac Rehab Cardio-Pulmonary Lab Echo Stress Lab EEG Lab Antepartum Epilepsy Monitoring Cardiac Rehab ICU Cardio-Pulmonary Lab Lab Echo Stress Lab Labor & Delivery EEG Lab Mother Baby Department Epilepsy Monitoring NICU ICU Patient Rooms 206-210 Lab Patient Rooms 230-261 Labor & Delivery Patient Rooms 301-325 Mother Baby Department Patient Rooms 401-426 NICU Patient Rooms 430-455 Patient Rooms 206-210 Patient Rooms 530-561 Patient Rooms 230-261 Patient Rooms 601-632 Patient Rooms 301-325 Pulmonary Rehab Patient Rooms 401-426 Simply Moms Patient Rooms 430-455 Sleep Center Patient Rooms 530-561 Stress Lab Patient Rooms 601-632 Well Baby Nursery Pulmonary Rehab Simply Moms Sleep Center Stress Lab

Box Building Professional Office Bldg. Lancaster Building Lancaster Building Lancaster Building Box Building Lancaster Building Professional Office Bldg. Lancaster Building Lancaster Building Carter Building Lancaster Building Box Building Lancaster Building Lancaster Building Lancaster Building Box Building Lancaster Building Box Building Carter Building Lancaster Building Box Building Carter Building Lancaster Building Carter Building Box Building Lancaster Building Box Building Lancaster Building Lancaster Building Lancaster Building Carter Building Professional Office Bldg. Carter Building Lancaster Building Lancaster Building Lancaster Building Lancaster Building Lancaster Building Lancaster Building Lancaster Building Professional Office Bldg. Lancaster Building Lancaster Building Lancaster Building

Level 2 Level 4 Level 4 Level 4 Level 4 Level 2 Level 4 Level 4 Level 3 Level 4 Level 2 Level 4 Level 2 Level 4 Level 2 Level 4 Level 2 Level 3 Level 2 Level 2 Level 2 Level 2 Level 3 Level 2 Level 4 Level 2 Level 4 Level 2 Level 5 Level 2 Level 6 Level 3 Level 4 Level 4 Level 2 Level 4 Level 4 Level 5 Level 4 Level 6 Level 2 Level 4 Level 2 Level 4 Level 4

Well Baby Nursery

Lancaster Building

Level 2

Departments – Hospital Wide

Key Cafeteria

Elevators Entrance

Gift Shop Key

Men’s Restroom Cafeteria Restrooms Elevators Stairs Entrance Vending Gift Shop Restroom Women’s Men’s Restroom Restrooms Stairs Vending Women’s Restroom


BAYLOR REGIONAL MEDICAL Baylor Regional Medical Center at Grapevine Grapevine, TX The need for multi-functional, ease of relocation and substantial construction, Baylor Healthcare received multiple freestanding Modulex “Pacific” insert, directory/map paneled kiosks. These units, base weighted to permit reasonable public abuse, can be moved with ease (concealed rollers to assist with movement, but with the capability of being “locked” into place), allow complete User versatility and adaptability as the need might dictate. The construction of the graphic inserts, are modular and match similar directional wayfinding elements within these facilities.

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VANTAGE COMPANIES Collin Ridge Business Park Dallas, TX A combination landscaping study with monumental branding opportunities, SN&F created a branding presence for Vantage Development in a northern Dallas community. Seasonal planting and native grass movement reflect the attention to detail required to enhance the Center’s presence within the community.

COLLIN R ID G E BUSINESS PA RK

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VANTAGE COMPANIES Dallas Technology Center Dallas, TX Vantage Development (Dallas) required a major, statement piece to identify a substantial regional technology park. The resulting 60’ warped, bow shaped, double sided monument established a benchmark branding opportunity. Viewed at distances of over three (3) miles, it has created a very clean, elegant wayfinding point on the visual horizon.

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VANTAGE COMPANIES High Point Center Dallas, TX Vantage Development (Dallas) developed a unique corporate building for multiple tenants. As a complement to the architecture, SN&F created a statement piece of two “flying wings� positioned backto-back, which totally enhanced the main entrance landscaping and overall branding presence.

POINT HCIGH ENTRE

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SPOHN HOSPITAL Corpus Christi, TX

Spohn Hospital is located on the bay front of Corpus Christi Bay, which required material and paint specifications to endure the demands of hurricane force winds and the abrasive nature of salt-water abuse. These branding elements all have a very high gloss finish (permitting automotive style refinishing) as well as internal structural detailing to permit almost any weather condition which might be thrown at it.

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LA CENTERRA AT CINCO RANCH Retail Development Katy, TX The exterior signage of La Centerra at Cinco Ranch is imagery reflective of a rural Katy, Texas retail shopping center, themed around wrought iron craftsmanship and South Texas historical ranching traditions.

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BAPTIST HEALTH SOUTH FLORIDA Nationally ranked Regional Health System Miami, FL As the flagship of the Baptist Health System, Baptist Health South Florida had retained multiple consultants, sign companies and architectural firms to address Patient Satisfaction concerns that were degrading the overall Patient Experience. SN&F was retained to deal with Dade County permitting issues, upgrading the patient experience conditions upon arriving and driving thru the overall sprawling campus, and while addressing initial first impressions and public confidence prior to exposure of the second ranked Hospital in Florida. Our primary objective was to establish a consistent brand image, while presenting content that could be comprehend quickly and decisively. The program is undergoing Owner testing and legend content resolution prior to contract award for fabrication and a major County Signage Variance for a program on one of the largest Healthcare permits awarded.

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POINT HCIGH ENTRE

St. Michael Hospital

WESTHEIMER MEMORIAL BANK

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TRINITY SQUARE P A R K

The typeface used here is Futura Book; however the typeface should be Cable Light.

Montgomery County Medical Center

THREE POINTS COMMON

ONECONGRESS P L A Z A


CORPORATE BRANDING

ational Bank of Texas

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2005 AIA - HOUSTON Sandcastle Competition - Golden Bucket Winners Houston, TX With a team of 11 creative designers and their spouses, a 10 cubic yard mound of damp sand, buckets of old rusty shovels (used from the last 9 competitions), rakes, mortar tools, spoons, squirt bottles, lots of buckets & pails, 1 ice cream scoop, 8 Igloos, 3 tents and a remembrance of our childhood, The Design Office of Steve Neumann & Friends took on the challenge of 84 Architectural & General Contractor teams in the 2005 AIA Houston Sandcastle Competition and proceeded to demonstrate that a Wayfinding Signage Consultant has the capacity to create and execute the best sandcastle, bar none. Awarded for our childish efforts (playing pancake, dribble, pack and smooth) SN&F upset the architectural community by winning the prestigious Golden Bucket, for a hand crafted traditional sandcastle (First Place for those who have not competitively played in the sand). As SN&F was the only signage consultant represented in this year’s competition, it was an absolute show of creative force which only further demonstrates our design capabilities within the architectural community. If we can do this with sand, imagine what we can do for your wayfinding & signage program.

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2006 AIA - HOUSTON Sandcastle Competition Golden Bucket (1st Place), Legends of Sandcastle (Best of the Best), Best Team Signage (which is what we do) Houston, TX For the past 20+ years on the first Saturday in June, Houston area architects, designers, engineers and contractors have taken their tools to Galveston, Texas for what is considered one of the world’s largest sandcastle competitions. This year’s annual contest had 89 teams with their sights (and shovels) set on winning the prestigious “Golden Bucket” award. For The Design Office of Steve Neumann & Friends it was our 10th year of participation and we were prepared to rise to the occasion! More importantly, we were challenged by the prize the Legends of Sandcastle, a sub-competition of all the past winners of the Golden Bucket contending to be the Best-of-the Best!. The staff of SN&F alongside our clients and close friends from across the country, not only rose to the occasion, we swept the TRIPLE CROWN of awards, taking home the Golden Bucket, the Legends of Sandcastle & the Best Team Signage awards.

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Our perceived value comes from establishing long term relationships with our clients, successfully addressing the needs, expectations and schedule/budget constraints, assuring an outstanding wayfinding/wayshowing effort, time and time again, as well as assuring complete Patient Satisfaction! How may we be of assistance to you today?

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For additional information: e-mail: info@snfriends.com and we'll send you more outstanding thoughts on how to do it right!

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Copyright Š 1974-2020 SN&F Houston, Texas USA


The Design Office of Steve Neumann & Friends Celebrating our 46th year of Wayfinding/Wayshowing as Environmental Graphics & Design Consultants 104

5206 La Branch Street, Houston, Texas 77004 P.O. Box 980755, Houston, Texas 77098-0755 v: 713.629.7501 f: 713.520.1171 w: www.snfriends.com e: info@snfriends.com Š 1974-2020, SN&F, The Design Office of Steve Neumann & Friends, Houston, Texas USA


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