HOME BUYERS
GUIDE
MAT SUCKLING DIRECTOR OF RMS HOMES We have discussed many elements of buying - where to buy, how to obtain finance, what the impacts are of serviceability and a whole range of topics which are important for all first home buyers to know and understand. This week I want to talk about building. A lot of people get scared by the process but provided you have your eyes wide open you will not expect any surprises and be comfortable with the process. Obviously, I am very familiar with what we do at RMS! What our competitors do I have no clue. But I imagine some processes we have would be shared by others. A lot of disputes between clients and builders occur due to two fundamental and easily fixable reasons: communication and poorly prepared paperwork. As a rule of thumb, most builders aren’t necessarily very good customer service representatives. Most of the experiences people have with building, when it is negative, goes along the lines of “I could never get a hold of them”, “they said they would fix something and they never did” and other various issues on site where a client will ask a question and struggle to get an answer. The way I see it we have an obligation to be as transparent as possible. Whilst it is not important to know every detail of
construction, I believe it is crucial to let clients know as early as possible when there has been an issue on site, and how and when it will be rectified. At RMS we provide our clients with an update each and every Friday or Saturday afternoon (as trades tend to work on the weekend, so the job is always moving). It is important to set a standard in communication, and making clients feel comfortable knowing if they call their builder they will be greeted with a cheerful and attentive person on the other end. Secondly, paperwork is critical to delivering a successful build project. The reason most volume builders do not accommodate design or structural changes is because they cannot quality control the process in their major operations. At small to medium sized builder level it is more easily managed and supervised, making plan changes a little more feasible. However, the best bit of advice I can give when you are discussing your inclusions or build - whether it is with your sales representative or building supervisor, is to record everything on paper! He said / she said banter is no good. As my clients would know, I am exceptionally anal with paperwork! It may take a little time to get to site to make sure everything is correct, but it saves a lot of heartache and hassle later! Dot your I’s and cross your T’s. And then when you have done that do it again before any shovels are turned.
Raine&Horne Keysborough Parkmore Shopping Centre
KEYSBOROUGH This home is rare, sitting on a corner block in the central location of Dandenong only walking distance to Dandenong Train Station, Yarraman Station, Dandenong West Primary School and close to Dandenong Plaza. The benefit to this home is the expansive land size with no easement and a huge potential to develop five townhouses. However, for those who are looking for spacious land to simply enjoy, then this home is in beautiful condition with recent renovation. The kitchen features a light colour palette, stainless steel appliances and has been well looked after. Overall the floorplan consists of four bedrooms, two bathrooms, three living zones and another outside, and a kitchen and meals area to cater
POSTCODE
3173
for numerous guests. The exterior of the home features a single garage with remote controlled door, carport and plenty of parking space. The selling agent says that this is an exciting opportunity and shouldn’t be missed. 4
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AREA SPECIALIST, 8586 6411 CONTACT: RUBY VO, 0404 884 253 ADDRESS: 84 RAILWAY PARADE PRICE: BY APPOINTMENT INSPECTION: BY APPOINTMENT AUCTION DETAILS: SATURDAY 5 AUGUST, 12.30PM
Experience the Diference!
12359712-JV31-17
BUILD IN LOTS OF ANTI-MUCK-UP FEATURES
WE LOVE IT
5 Cornwall Avenue, Keysborough VIC 3173 Comfortable Living Awaits!
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This delightful, spacious brick veneer family home ofers serene, comfortable living for buyers wanting to simply put their feet up to enjoy the surrounds. Comprising 3 bdrms with BIRs, formal lounge, central bathroom, kitchen, dining, large family room with split system aircon overlooking easy to maintain rear garden with covered pergola plus a bonus studio. Within a short distance of Parkmore Shopping Centre, Noble Park Central, Springvale Shopping Centre, primary & secondary schools, transport & more, this home is sure to please. Call now to arrange an inspection!
Auction Sat 5th Aug, 2017 @ 11.00am
Open Times Sat 5 Aug 10.30 - 11.00am (unless sold prior)
Your vision is our goal … Let’s talk today!
Bobby Malhotra
9769 1888 Raine&Horne Keysborough 9769 1888 | rh.com.au/keysborough
8 DANDENONG JOURNAL Monday, 31 July, 2017
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