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NEWS Systems Integration Asia February - March 2016
Activeo Expands In Singapore, Acquires 2 Singaporean Companies
customers. It is indeed an exciting development for Kasturi.” Equally positive about the acquisition, Ken Tan, MD of Jusfeedback quoted, “We look forward to the synergistic collaboration with Activeo and Kasturi as a group to offer a wider suite of products and services to our customers in Singapore and the region. Exciting development for us ahead!”
(L-R) Ken Tan, Jusfeedback; Véronique Godart, Activeo; Jonathan Mondon, Activeo; Moses Wong, Kasturi.
SINGAPORE: French Customer Experience Consulting & Technology company Activeo has announced that it has taken significant stakeholding in two Singapore companies, Kasturi Technology and JusFeedback – in a bid to expand its operations in Singapore. Taking a majority stakeholding in Kasturi, the Singaporean company specialises in Unified Communications & Video. With this acquisition, Activeo consolidates its position and expertise on the Customer Collaboration market and provides businesses with the best innovative solutions to ensure a strong Customer and Employees Experience and workflow management. In the same announcement, Activeo also stated that it will have equity participation in Jusfeedback, another Singaporean company. Specialising in Customer Feedback Management based on an efficient hosted environment, the acquisition will enable Activeo to reinforce its skills and knowhow in the Customer and Employee Engagement within the Customer Analytics market. Joseph Kort, CEO of Activeo, said of these acquisitions, “A great step forward for Activeo. The combined skills
of Kasturi, Jusfeedback and Activeo will provide a lot of added value and successful synergies for customers in Singapore. We can now enhance the Activeo group portfolio and valuecreative expansion on both Customer Collaboration and Customer Experience markets.” Moses Wong, MD of Kasturi Technology, also shared, “(The acquisition) helps (to) boarden and strengthen Kasturi in the field of ICT to provide a wider scope of ICT and AV services to our combined
Established in 1993 in Paris with offices in Singapore, Bangalore and Geneva, Activeo is a leading technology consultancy with integration services. Primarily focused in customer relations technologies and customer experience management consulting, Activeo's industry speciality is in contact centers. Some notable Activeo clients include AXA, Swiss Life, Mercedes-Benz, Ricoh, BNP Paribas, Carrefour and Volkswagen. This announcement was made in late January at the French Chamber of Commerce in Singapore, together with the companies' staff, partners and clients. www.activeo.com www.kasturi.com.sg www.jusfeedback.com