Memphis Medical News InCharge 2014 by FW Publishing

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From the Publisher: Market Publisher & Contributing Editor: Pamela Harris Account Executives Nicole Lauzon, Jan Stein Editor: Pepper Jeter Art Director: Susan Graham Graphic Designers: Katy Barrett-Alley, Amy Gomoljak, James Osborne, Christie Passarello

Welcome to the 2014 edition of the Memphis Medical News InCharge Healthcare. Now, more than ever, it’s essential to know who’s in charge of our local healthcare. We hope this annual publication will be a valuable resource that provides a snapshot of key decision-makers in one of the most vibrant medical communities in our nation. As this year’s cover indicates, the talent pool runs deep in Memphis. Dr. Reginald Coopwood, who has led the effort to put The MED on a sound financial footing, is taking this valuable entity in an even more impactful direction. He’s also the 2014 Chair of the Tennessee Hospital Association. Dan Hein, not only represents medical practices striving to remain independent, but he’s also the incoming president of the Tennessee Medical Group Management

Chief Executive Officer: Chris Ferrell Chief Financial Officer: Patrick Min Chief Marketing Officer: Susan Torregrossa Chief Technology Officer: Matt Locke Controller: Todd Patton Business Manager: Eric Norwood Director Of Digital Sales & Marketing: David Walker Creative Director: Heather Pierce Director Online Content: Patrick Rains

Association. Dr. Gary Kimzey represents working physicians in leadership roles as he takes on the presidency of the Memphis Medical Society. Dr. C. Diane Knight is an innovator and a motivator who is dedicated to improving care for vets in Memphis as she takes on the top job at the Memphis VA Hospital at this challenging time. Michaelia Studivant is helping lead The Church Health Center, the largest faith-based organization of its kind in the nation. And finally, Dr. Stephen Edge brings a wealth of experience to Memphis as he prepares to take the helm of the Baptist Cancer Center.

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You can read more about these dynamic leaders in our cover story: Memphis Healthcare Leaders Prepare for New Directions in 2014. Our theme New Directions encapsulates the state of the current healthcare system. Like it or not, healthcare providers are being pushed in a new direction. We know that preparing for this challenge is paramount to our reading audience. See what the six healthcare leaders we chose for our cover have to share about the future – locally and nationally. As we watch our healthcare system take new direction, it’s important to note that there has been a large amount of shuffling and re-positioning as

ON THE COVER L to R: Dr. Stephen Edge, Director, Baptist Cancer Center, Dr. C. Diane Knight, CEO, VA Medical Center, Dr. Gary Kimzey, President, Memphis Medical Society Michaelia Sturdivant, COO, Church Health Center, Dr. Reginald Coopwood, President and CEO, Regional Medical Center, Dan Hein, COO, MSK Group & CEO, Memphis Orthopaedic Group Photograph By Hal Jaffe

we prepare for a leaner future. Creating this list and making it accurate was of prime importance to us, but we also acknowledge that there are other deserving leaders who will be included in future issues. If you know of one, please let me know. I welcome your comments and suggestions.

Pamela Harris Market Publisher pamela@memphismedicalnews.com

Thanks to The Madison Hotel Memphis for the use of their Twilight Sky Terrace.

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2014 // InCharge Healthcare // MEMPHIS MEDICAL NEWS

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Memphis Healthcare Leaders Prepare for New Directions in 2014 By JUDY OTTO While healthcare professionals historically have been adept at accepting and adapting to change, taking policy shifts in stride and embracing new technologies, what lies ahead in 2014 is possibly the most formidable challenge ever faced: the virtually unknown healthcare landscape that will appear in the wake of the implementation of the Affordable Care Act as the new calendar year begins to unfold. Lack of a crystal ball notwithstanding, six of the area’s key healthcare leaders are among those who are poised to help move Memphis into new directions, in part by charting new directions of their own. The group recently shared their plans and perspective with Memphis Medical News:

DR. REGINALD COOPWOOD

Dr. Reginald Coopwood, CEO of the Regional Medical Center, anticipates expanding The MED’s healthcare footprint with the addition of a long-term acute care (LTAC) hospital, the addition of a surgery center, improvements and expansion of their rehab hospital, and expansion of the burn center. “All of this is part of a $30 million investment in our Turner Tower;

MEMPHIS MEDICAL NEWS // InCharge Healthcare // 2014

all to be brought online if not before the end of 2014, shortly thereafter.” Although committed to leaving its core medical facilities in the medical district, he speaks of extending that footprint throughout the community in the form of touchpoints that afford better access to The MED’s provider and health system. Creating healthier environments is just the beginning, however. As 2014 Chair of the Tennessee Hospital Association, Coopwood identifies the organization’s primary goal as encouraging both the governor and legislature to expand TennCare under the Affordable Care Act provisions. “We will be working with the state to help create new models of payment, helping to shape them in such a way that we can benefit all across the state of Tennessee.” In spite of the “unfortunate bumpy start” of the ACA’s web site, he believes that its underlying premise is sound, and that by covering more, we can provide better care and better programs to improve the health status of the population. The act’s provisions may create financial issues for the Med, however, since nearly 30 percent of its patients are uninsured—and local, state, and federal government subsidies have previously helped to cover the cost of their treatment. “Those subsidies potentially will be decreased because of the law; so it is imperative that we see the expansion of the insured population to be able to increase that 30 percent (of uninsured patients) to something under 10 percent. In order for us to be able to manage without subsidies, we’re going to have to have expanded coverage in the population which we serve,” he points out. Dr. Stephen Edge, Director of the Baptist Memorial Health Care Cancer Center, points to progress not just linked to the Center, but changes now

DR. STEPHEN EDGE

sweeping the nation. “Cancer care is changing dramatically with the recognition of new opportunities for treatments, being able to target treatments to individuals who will be specifically able to benefit from them, and the need to do research into understanding who those patients will be. There are enormous changes going on in the way that oncology care is paid for and how it must be organized to address those changes.” Edge’s Cancer Center is reshaping oncology with a program that is directed by the patient’s doctor, but supported by a whole team prepared to help with other aspects of care. And although the Center will be housed in a physical structure to be built in 2014, it encompasses a large network across a broad geographic region with a diverse patient population. “One of our goals will be to extend support services out from our center to our networks,” notes Edge. “We have a lot of people on our campus here in one of the buildings temporarily and we have a building opening in Jonesboro in a few weeks; we have a building in Oxford and we have quite extensive space in the Golden Triangle, to say nothing of the many infusion centers and treatment centers.”

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Compassionate Care...Exceptional Services For more than 180 years, Regional Medical Center has provided compassionate care and exceptional services to the MidSouth. From highly specialized care in the event of an emergency to quality services related to elective procedures and primary care, we are here to meet all your healthcare needs. Each and every day, healthcare professionals are here to serve you within our walls and beyond to improve the health and well-being of our community.

www.the-med.org

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Collaboration and advocacy are the new directions endorsed by Dr. Gary Kimzey of the Medical Anesthesia Group, P.A., and 2014 President of the Memphis Medical Society.

DR. GARY KIMZEY

“If we doctors don’t sit at the table and know what’s going on, then we’re going to be on the menu,” he warns. “Doctors have to have a voice—a united voice.” He stresses the importance of working together through the Medical Society to promote the professional interests of physicians as well as to advocate for the rights and privileges of patients. He identifies the Affordable Care Act as a “moving target that makes it tough for us to figure out what we need to do as far as regulations, taking care of people, knowing who to take care of.” Such changes in healthcare should be physician-driven rather than government-driven, he feels, and to address that, and to ensure that the physician-patient relationship is enhanced and healthcare costs are being prudently managed, he urges physicians to become active in the political and legislative process: “Get involved. Get to know your local legislators, establish long-term relationships, and create opportunities where you can share information with your colleagues and also with legislators. They listen to their friends and constituents probably more than they do lobbyists.” “It’s tough enough to do this alone,” agrees Dan Hein, CEO of Memphis Orthopaedic Group, COO of

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MSK Group, and 2014 President of the Tennessee Medical Group Management Association. “But if you have some folks you can depend on, that you can bounce ideas off of and share knowledge, it elevates everybody’s performance. “We’re trying to correlate the value of TMGMA to all of this uncertainty; and if there were ever a time to be a part of it, this is really that time. There’s a lot of angst, a lot of anxiety and pent-up fear, because there are so many unknowns. It’s a very intense environment. You’ve got to be involved, you’ve got to participate, and you’ve got to develop a strong network of peers to help shepherd through the process,” he advises. As for new directions, he observes, “Private practices are really just trying to hunker down. We don’t want to go too far too fast in terms of planning and strategies, because we don’t know what the healthcare landscape is going to look like.

DAN HEIN

“Stay above the fray, don’t become too reactive—and don’t get pulled in any one direction too frequently, and things will be fine,” he advises. Dr. C. Diane Knight, CEO of the VA Memphis Medical Center, recognizes that the Affordable Care Act has the potential to impact customer utilization, and is developing new strategies: “We know that we are competing with the private sector, and we are going to continue our focus on customer service, not only continuing to align our facility resources responsibly to enhance access for the veterans so that we can

DR. C. DIANE KNIGHT

continue to expand our telehealth programs and have community clinics and rural outreach and so forth, but also to add some programs. “More than 50 percent of our veterans now enrolled here are eligible to receive vouchers to go elsewhere— but we are convinced that we do serve the veterans with the ‘best care anywhere’. Our veterans appreciate those services that we offer—and we do not anticipate losing a large part of our enrollees to community providers.” In partnership with Catholic Charities, the VA’s coordinators are working to eliminate homelessness. Knight has also consolidated all post traumatic stress disorder (PTSD) functions to create a “one-stop shop” which addresses homeless issues, marital and related problems. The new women’s health center is open, and already serving a growing number of the 5,000 enrolled women veterans; new technology continues to be added to update the hospital’s ability to provide topnotch service. Knight’s team is currently shaping a strategic plan based on a vision to guide the VA through the next decade. Michaelia (Mike) Sturdivant, RN, is COO of The Church Health Center, whose new directions for 2014 include a long-awaited move to the historic Crosstown Sears Tower. “It has been our dream to have all of the Church Health Center under one roof, particularly as it relates to our clinical services and our wellness facility,” says Sturdivant, “because it will improve that handoff of the patient from either side. If we can walk a patient over and

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InCharge introduce them to their new therapist, we think that it will greatly increase the chances of their actually following through and developing a relationship with that person.” Construction on the shell and core areas of the building will begin in early 2014, with completion expected in 2016. Meanwhile, the CHC will get an early toe in the door when their resource production staff moves into a bay in December (2013), along with other Crosstown Development neighbors.

MICHAELIA STURDIVANT

As departing (2013) President of the Mid-South Group Managers Association, Sturdivant has focused on preparing members for coming change – ranging from the ACA to the October 2014 implementation of ICD-10 coding. “The Affordable Care Act presents all kinds of possibilities,” she said. “We don’t yet fully know what the impact will be, but we do know that, as we have always done, we will stand in the gap and meet the needs of the people who remain to be served.” And that’s a philosophy all healthcare professionals can share; because, as Hein points out, “At the end of the day, two things will always exist: there will be patients that need physicians, and physicians are the only ones who can fix them. So, regardless of rules, regulations, and environment— although business models may have to adapt and overcome—there will always be opportunity.”

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Hey Doc, It’s the Year to Connect By TIM NICHOLSON This year you’ll have thousands of additional codes to choose from when you’re commenting on a patient file. You’ll have the challenge of meeting somewhat subjective patient performance expectations to maximize insurance reimbursements. And you’ll have more checkboxes to click in the EHR on your way to proving meaningful use. Sounds awful. So, how will you make this a great year? You’ll connect. Oh, I don’t mean connect to technology, though it’ll be there to facilitate the connections. I mean you will connect to people in ways that have proven challenging for some but profitable for others. And by ways, I mean social media, smartphone apps, and iPads. Still it’s not about the ways, it’s about the connection. It’s about the patient. So, I thought you might enjoy three ideas that could help you achieve your purpose – the best health for your patients – and frankly help you suffer the codes, surveys and systems. Choose any one of them and you’ll be back to medicine. First, use Social Media. By now you’re aware that the tools we call social media have permeated our culture. They’ve raised expectations for openness. And they created expectations of connectedness. Here, however, are three specific platforms and ways to improve connections. Facebook – yeah, the growth of teens has slowed but they’re not your patient. Make Facebook a place to share information that is helpful to others but not about others. Do this one thing, find a trusted content source and wrap your brand around it. Pinterest – women are the primary decision makers when it comes to healthcare. Start a Pinterest account and make three boards. One should be the role of diet on those who have health issues related to your specialty. The second, a board that features exercise tips that benefit your patient community. And the third board, inspiration. Offer encouraging quotes, images of famous survivors or champions, and images that rest the soul. Instagram – yeah, you’re right it’s for pictures. It’s the fastest growing and most popular app among the next generation of decision makers. Know how to take a picture of anything from equipment, to your staff, to things that give others a glimpse into what you find relevant. Learn more at www.gobigfishgo.com/ heydocsocial Second, find an app. Don’t make one. Find one. Sure you could make one but that’s

really not necessary. There are hundreds of health apps that can make a difference in the wellbeing of your patient and might even prove helpful to you. We’ve written about them in Memphis Medical News. Visit this link to learn more in less than 700 words at www.gobigfishgo.com/heydocapps Third, tell a story. iPads and fancy e-readers are the top of a lot of Christmas lists this year. And you can put them to work for your practice. This idea is especially useful if your patients have chronic illness (i.e. diabetes), potentially life threatening diseases (i.e. cancer) or are expecting children (i.e. obstetrics, gynecology or pediatrics). It starts by imagining that you’re sitting with a patient to tell them what you do, what they might expect through the time you spend together, who your referring specialties are, what technologies you’ll use, resources that others find helpful and are willing to do so in a manner that deepens the relationship instead of sending them around the web finding these things on their own. Learn more at www.gobigfishgo.com/ heydocstory Don’t do these things because everyone else is doing them. Do them because it will help improve the connection between you and your patient community. It will improve the nature of the dialogue that occurs when you’re with a patient or trying to explain an issue to the patient’s family. Do it because it creates a deeper connection between you and the patient. A connection that new codes and checkboxrich EHR systems don’t understand but that you know will lead to better health outcomes. Do it because you’re a care giver; a healer. You’re all about the patient. Do it because in this age of systems and policy changes, the one thing that can always change for the better is your relationship with those who count on you; the patient. Yep, this year you’ll be asked, heck required, to do a lot of things. So, why not do at least one thing you like?

Tim C. Nicholson is the President of Bigfish, LLC. His Memphis-based firm connects physicians, clinics and hospitals to patients and one another through healthcare social media solutions, branding initiatives and websites. His column, “Hey Doc”, appears here monthly. Find him on twitter @timbigfish or email tim@gobigfishgo.com

2014 // InCharge Healthcare // MEMPHIS MEDICAL NEWS

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by Bill Appling

Thought, Passion, Action One year ago, I was especially touched by my devotional reading for January 1, 2013. It began with a scripture that was so optimistic, promising, sharing and caring. “For I know the thoughts that I think toward you,” says the Lord, “thoughts of peace and not of evil, to give you a future and a hope.” — Jeremiah 29:11 Little did I know that this scripture would follow me throughout the year. It is remarkable how a simple seed in a message can be planted in your mind and spurs you to help others. The seed creates a thought, one so powerful it creates passion, and the passion is so strong it leads to action. BAM!!! Thought, Passion, Action. My niece, Lanie, a junior at Auburn, is studying education for children with special needs. I decided to introduce her to my friend, Dr. Elizabeth DuPont, who has been executive director for the Hope House for 19 years. As you may know, Hope House is the only facility in the state of Tennessee designed to meet the unique needs of HIV-affected children. It is a friend to people of all ages and strives to help parents in any way possible – whether it is a ride to the doctor’s appointment, help with GED assignments, or just a listening ear. Currently, Hope House serves 16 children, ages 6 weeks to 5 years. Because of funding cuts Hope House, has had to cut back. Hope House was staffed to serve 36 children. Even with the funding cuts, Hope House has managed to achieve a number of successes including: 121 clients served, 62 child and adult graduates, 116 counseling sessions, more than 3,200 individual services provided, $101,300 in rental assistance paid and 85 support group participants. Lanie and I arrived, and Dr. DuPont showed us around. It just happened to be nap time. We saw all these little people lying on sleeping mats on the floor, asleep or partially asleep. I believe if you looked up “innocence” in the dictionary, this would be the picture shown. BAM!!! Thought, Passion, Action. I have been an active volunteer and will be serving on the board for Hope House this coming year. Today, mention Alzheimer’s disease and you will hear from others whose

MEMPHIS MEDICAL NEWS // InCharge Healthcare // 2014

parents, other family members or friends who have been touched. Last May, my mom was diagnosed with Alzheimer’s. Although I have worked healthcare for the past 20-plus years, I had not really seen all the different aspects of this dreaded disease. One day, I was book browsing and picked up Moving Miss Peggy, by Robert Benson. The review on the cover said, “Moving Miss Peggy, tells a story that many others are now facing, bringing strength and wisdom and inspiration to anyone dealing with dementia or Alzheimer’s in a parent or loved one.” I highly recommend it. This New Year, Baptist Memory Care Center will open. This center will provide memory screenings as a free service to the community to help with early identification of memory problems. In addition, it will provide assistance in educating and supporting, not only those diagnosed, but their caregivers. The center will employ experienced licensed clinical social workers to link caregivers with the multiple resources available in our community; legal, home care, respite care, day care, driving safety, specialty physician’s services, educational literature, community events, spiritual and emotional guidance and direction, acute care needs, long-term care facilities and more. BAM!!! Thought, Passion, Action. Baptist Memory Care is an example of an organization that saw a need and filled it. I have an affinity for canines. This past year I have read more and seen more about service dogs. I have noticed more

service dog groups being formed with the purpose of helping human companions. These special canines service children with autism and military veterans and are used in grief counseling, anger management, and other physical and medical conditions. They can sense when something is about to happen with their human companion such as seizures, diabetes and panic attacks. I have seen these special dogs cheer up elderly in nursing homes, visiting patients in nursing homes and help children who either do not read or are not comfortable reading in front of an adult. But put one of these specially trained dogs and a child together and the child can read aloud to the dog. If the child stops reading too soon, the dog will put its paw on the child’s leg and the reading will start up again. I have seen these animals sense when a little affection may be helpful, offer a doggie kiss, a nuzzle, or a helpful paw. BAM!!! Thought, Passion, Action. Someone saw a need and filled it. Earlier this year I flew to Washington, DC, to meet with congressmen and others to remind them that they are our representatives and we expect them to represent and eliminate the obstacles presented when “our heroes” a.k.a. veterans come home after all their sacrifices. I took a 25-yr-old veteran on the trip with me. During the cab ride from the airport to the hotel, traffic was bumper to bumper. The driver said that there were a lot of visitors that week. He said that with the traffic being so heavy, he was going to take an alternate route to get us to the hotel sooner. The weather was sunny and beautiful and the trees and flowers were blooming. I was enjoying taking it all in. All of sudden I saw something that gave me a combination of warmth and chills. There hanging on a building was a banner with Jeremiah 29:11 on it. I immediately asked the cab driver to stop so I could take a couple of pictures. Was I following this verse in the Bible or was it following me? It doesn’t really matter. It was there. Bill Appling, FACMPE, ACHE is founder and president of J William Appling and Associates. He serves on the Medical Group Management board of directors. He is a national speaker, presenter and a published author. He serves as an adjunct professor at the University of Memphis and Chair of Harrah’s Hope Lodge board, and serves on the board of Life Blood. For more information contact Bill at appj54@aol.com.

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Experience

The necessary component to ensure optimal outcomes for your patient.

Breast Specialists: Ron Mattison, M.D. Christine Mroz, M.D. Photography by Jaffe Studios

Experience. Dr. Christine Mroz is a pioneer in the Physicians, Case Managers and UltraSonographers. They diagnosis, treatment and survival of breast cancer. Her read their own mammograms and formulate and execute Memphis clinic opened in 1986 and is one of the first the treatment plan. dedicated breast centers in the world. Experience. After treating over 45,000 new patients Expertise. Uniquely, Dr. Mroz and her associate, Dr. over the past 20 years, we’ve gained the experience to Ron Mattison, are Surgeons certified by the FDA and the diagnose and offer your patient a treatment plan in one American College of Radiology as Supervising Interpreting day…not weeks or months, and without needless biopsies.

Experience & Expertise. It’s what the Mroz Baier Breast Care Clinic has to offer your patients. It’s what makes us…

Clearly Superior. Accepting Virtually All Insurance Plans (please check to make sure)

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A Donna Abney Executive Vice President Methodist Le Bonheur Healthcare 1211 Union Ave., Suite 700 Memphis, TN 38104 901.516.0549 www.mlh.org Abney has been executive vice president of Methodist Le Bonheur Healthcare since 2002. She oversees managed care, physician services, information systems and marketing and communications. Abney earned a Master of Business Administration degree and a bachelor’s degree in advertising from the University of Memphis. Active in the Memphis community, Abney serves on the board of directors of Health Choice, LLC of Memphis, the Villages of Germantown, the University of Memphis Research Foundation, Mid-South ehealth Alliance and Healthy Memphis Common Table.

Pam Alexander President Midsouth Healthcare Management 3249 West Sarazens Circle Memphis, TN 38125 901.756.5565 palexander@ midsouthhealthcare.com Alexander founded Midsouth Healthcare Management(MHM)in 2010. Her company specializes in providing professional billing and management services to medical practices using a hands-on approach that allows them to act as an extension of the practices they serve. With ICD-10 implementation scheduled for 2014, MHM is positioned to help medical practices make a seamless transition.

Calvin Anderson Senior VP Corporate Affairs and Chief of Staff BlueCross BlueShield of Tennessee 85 N. Danny Thomas Blvd. Memphis, TN 38103 901.544.2111 Anderson is the executive director of the BlueCross BlueShield of Tennessee Health Foundation and Community Trust. He also represents BlueCross as a congressional relations coordinator for the Blue Cross Blue Shield Association, and on America’s Health Insurance Plans Policy Committee and Federal Government Relations Group. Anderson also serves on the Health Industry Council for District Eight of the Federal Reserve.

Noma Anderson, PhD Dean of College of Allied Health Sciences The University of Tennessee Health Science Center 930 Madison Ave., 6th Floor Memphis, TN 38163 901.448.5581 nander13@uthsc.edu Arriving at UTHSC in July 2010, Dr. Anderson is the fifth permanent dean to lead the College of Allied Health Sciences since its founding in 1972. The college currently has 597 students in its 15 professional degree

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programs that offer career choices in Audiology and Speech Pathology, Clinical Laboratory Sciences (Cytotechnology, Histotechnology and Medical Technology), Dental Hygiene, Health Informatics and Information Management, Occupational Therapy, and Physical Therapy. A new Physician Assistant Program begins in January, bringing an additional 26 students to the college. Classroom choices include traditional, online and distance-learning options.

Bill Appling Founder and President J. William Appling, LLC 296 Angelus Memphis, TN 38112 901.210.8878 j.william.appling@outlook. com Appling founded J William Appling LLC , twelve years ago. He was president of Watkins Uiberall HealthCare Consulting Group from 2010 until May of 2013 He has worked in health care consulting and management for 24 years. He served on the national board of directors of the Medical Group Management Association from 1999-2001 and from 2009-2013. He serves on the small business advisory committee for the Greater Memphis Chamber of Commerce. He holds adjunct professor positions at the University of Memphis. Appling publishes and speaks locally and nationally, is a volunteer for a number of local non-for-profit groups and serves on the board of both Lifeblood and the Hope House.

David L. Archer President and CEO, Saint Francis Healthcare President and CEO, Saint Francis Hospital-Memphis 5959 Park Avenue Memphis, TN 38119 901.765.1805 Saintfrancishosp.com Archer became President and CEO of Saint Francis Hospital-Memphis in 1997. For the past 6 years, he has also held the title as CEO of Saint Francis Healthcare. His innovative style of leadership led to the creation of Saint Francis Hospital-Bartlett, the Ambulatory Surgery Center at Saint Francis, the Center for Surgical Weight Loss and a rapidly growing new physician practice entity, Saint Francis Medical Partners. Archer received his Bachelor’s degree in management from Purdue University in West Lafayette, IN and holds a Master’s Degree in Business Administration from Columbia University in New York ... and a Master’s degree in public health from the Columbia University School of Public Health.

Meri Armour, MSN, MBA President, CEO Le Bonheur Children’s Hospital 848 Adams Ave. Memphis, TN 38103 901.287.6030 info@lebonheur.org Armour was named president and CEO of Le Bonheur in 2007. She has since led the hospital through a major fundraising campaign and the opening of a $340 million state-of-the-art facility. Meri has served on the Children’s Hospital Association Board of Directors and the Child Health Corporation of America Board of Directors. She serves on the Greater Memphis Chamber of Commerce Board, the Urban Child Institute Board of Directors and the Memphis Research Consortium. Armour received a Master of Science in Nursing (MSN) and Master of Business Administration (MBA) from

Case Western Reserve University Frances Payne Bolton School of Nursing and CWRU Weatherhead School of Management.

Kyle Armstrong CEO and Administrator Baptist Memorial HospitalCollierville 1500 West Poplar Avenue Collierville, TN 38017 901.861.9400 kyle.armstrong@bmhcc.org Armstrong is administrator and CEO of Baptist Memorial Hospital-Collierville. He received a bachelor’s degree in public relations and business administration from Baylor University, a master’s degree in business administration from the University of Alabama at Birmingham and a second master’s degree from UAB in health care administration. Before coming to Baptist Collierville, Armstrong completed an administrative fellowship with Baptist Memorial Health Care and served in leadership roles at three Baptist Memorial hospitals.

John V. Arnold Attorney – Healthcare Practice Group Rainey, Kizer, Reviere & Bell, PLC 105 S. Highland Avenue Jackson, Tennessee 38301 731.423.2414 jarnold@raineykizer.com Arnold concentrates his practice in the areas of healthcare transactions and regulatory compliance. He regularly advises individual providers and healthcare organizations on issues such as Stark, Anti-Kickback, the False Claims Act, and HIPAA. Arnold also assists clients with buying and selling healthcare entities, physician employment matters, and Medicare/Medicaid audits and appeals. He earned his law degree from St. Louis University School of Law, where he also received a certificate in health law from the nation’s top-ranked Center for Health Law Studies.

Nancy Averwater CEO and Administrator Baptist Home Care, Inc. 6141 Walnut Grove Road Memphis, TN 38120 901.767.6767 nancy.averwater@bmhcc.org Averwater is the administrator and CEO of several Baptist entities, including Baptist Home Care & Hospice Services, the Kemmons Wilson Family Center for Good Grief, Baptist Home Medical Equipment and Medical Alternatives Home Infusion. She earned a Bachelor of Science in nursing from Harding University and a Master of Health Administration from the University of Memphis. Averwater volunteers for Habitat for Humanity, has served on the Leadership Memphis board of directors and is a member of several organizations.

Kimberly Avery Administrator Mid-South Pulmonary Specialists, P.C. 5050 Poplar Ave., Suite 800 Memphis, TN 38157 901.276.2662 www.mspulmonary.com Avery graduated with a BBA in International Business, an MBA in Healthcare Economics and a Juris Doctorate all from University of Memphis. Named Administrator of Mid-South Pulmonary Specialists, P.C. in September, 1998, she helped grow the practice

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Our independence means PERSONAL, UNBIASED CARE.

Our smaller, independent practice means a personal touch, while still maintaining cutting-edge medical research and clinical trials to ensure the best possible outcomes. Jones Clinic physicians are double and triple board certified and have held roles with Johns Hopkins, MD Anderson and the National Cancer Institute.

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toll-free (888) 685.5966

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from five physicians to 21 providers who specialize in pulmonary and critical care medicine. Success has come from practicing in all three main hospital systems as well as being adaptable and flexible to the changing healthcare environment.

B Joe Baier Owner/CEO Mroz Baier Breast Clinic 6005 Park Avenue Suite 700 Memphis, TN 38119 901.527.3391 breastcareclinic.com In 1994, Joe Baier co-founded the Mroz-Baier Clinic in memory of his late wife Julie Bourgeois Baier (1943–1990). Today the globally recognized clinic honours her wish that a center of excellence be established to provide patients with the treatment they need, expect and deserve. The clinic combines state-of-the-art technology with state-of-theheart emotional support for patients with breast cancer and trains Mayo Clinic fellows.

Sandra Bailey-Deleew Administrator, Extended Care Hospital Methodist University Hospital 1265 Union Ave. Memphis, TN 38104 901.516.2215 www.mlh.org Bailey-Deleew is the administrator of Methodist Extended Care Hospital, the long-term acute care hospital within Methodist University Hospital. In addition, she is vice president of Senior Care with responsibility for the development and implementation of a system-wide strategy for senior patient and family care. Bailey-Deleew holds a Bachelor of Arts degree in audiology from the University of Tennessee and a Master of Science degree in health systems engineering from the Georgia Institute of Technology. She is a member of the American College of Healthcare Executives and is active in the mentor program for young women in the Shelby County School System.

Brian M. Barbeito, MBA, MSHA, FACHE Chief Executive Officer Mid-South Imaging & Therapeutics, PA Memphis Interventional Radiology Clinic 6305 Humphreys Blvd., Suite 205 Memphis, TN. 38120 901.747.1000 msit.com Mr. Barbeito serves as CEO of MSIT & MIRC, a large premier multi-specialty radiology practice serving the tri-state Tennessee, Mississippi, and Arkansas communities. Mr. Barbeito is a Fellow with the American College of Healthcare Executives and is an active member of both Medical Group Management Association and Radiology Business Management Association. Mr. Barbeito, currently serves on the State of Tennessee Legislative Committee for the Medical Group Management Association and on the national Board of Directors for the Radiology Business Management Association.

Steve Bares, Ph.D. President and Executive Director Memphis Bioworks Foundation 20 S. Dudley St., Suite 900 Memphis, TN 38103 901.866.1400 sbares@memphisbioworks.org Dr. Bares has served as President and Executive Director of the Memphis Bioworks Foundation since 2001. In his role, he oversaw the building of a new 26,000-square-foot preclinical research facility in the UT-Baptist Research Park. He is active in developing the entrepreneurial community in Memphis, with a 50,000-square-foot incubator, high-tech accelerators and mentoring support for new companies. In 2007, he formed Innova Inc., an early-stage venture fund focused on technology, clean tech and bioscience companies in Tennessee. He is co-founder and board chairman of the Memphis Academy of Science and Engineering, a STEM charter school in midtown Memphis. Dr. Bares holds a Ph.D. in Physical Chemistry and an MBA, and has authored nine patents.

David Barham Vice President of Finance Operations Baptist Memorial Health Care 350 North Humphreys Blvd. Memphis, TN 38120 901.227.7467 david.barham@bmhcc.org Barham is vice president of finance operations for Baptist Memorial Health Care. He earned a Bachelor of Science degree from the University of Tennessee at Martin and has been a Baptist colleague for 20 years. During his Baptist career, he has served as chief financial officer for Baptist Memorial Hospital-Union City, Baptist’s West Tennessee and East Arkansas hospitals and Baptist’s regional market. He was promoted to his current position in 2004.

David Baytos Chief Executive Officer Methodist Olive Branch Hospital 4250 Bethel Rd. Olive Branch, MS 38654 662.932.9000 www.mlh.org With more than 25 years of experience, Baytos is CEO of Methodist Olive Branch Hospital. Beginning in December 2011, he also began serving as interim CEO of Crittenden Regional Hospital in West Memphis, Arkansas. As CEO of Methodist Le Bonheur Germantown Hospital from 1998 to 2009, Baytos led the hospital through a series of expansions, adding clinical services and beds while enhancing the quality of healthcare services provided to patients and their families. Baytos is a diplomat of the American College of Healthcare Executives and is very active in church and community activities. He serves on the Board of Directors for Health Choice, Germantown Chamber of Commerce and The Village at Germantown.

Ken Beasley Chief Executive Officer MSK Group, P.C. (OrthoMemphis, Memphis Orthopaedic Group, & Tabor Orthopedics) 6286 Briarcrest Ave Memphis, TN 38120 901.259.1600 orthomemphis.com Beasley is also the owner of Pinnacle Health LLC, which

MEMPHIS MEDICAL NEWS // InCharge Healthcare // 2014

provides anesthesia services to community hospitals and consulting services to physician practices. He was formerly the CEO of Baptist Memorial Hospital–Memphis. He is actively involved with the Arthritis Foundation and member of the American College of Orthopaedic Executives and Medical Group Management Association.

Ralph Berry Executive VP, Public Relations Sullivan Branding 175 Toyota Plaza, Suite 600 Memphis, TN 38103 901.486.4269 rberry@sullivanbranding.com After 30 years in the profession, Berry has handled virtually every aspect of public relations, including media relations, corporate communications, brand identity launches, product sales and corporate acquisitions. His work has resulted in placements in local, regional and national publications, and his ideas have led to memorable special events and generated valuable conversations and engagements. He is a trustee of WKNO Public Television and Radio and volunteers with theater groups, schools and charities.

Gwen Bonner Chief Operating Officer Saint Francis Hospital- Bartlett 2986 Kate Bond Rd. Bartlett, TN 38133 901.820.7050 gwen.bonner@tenethealth.com Bonner joined Saint Francis HospitalBartlett as its COO in September, 2007. She was responsible for overseeing the hospital’s recent 96-bed facility expansion project. In addition, she maintains direct responsibility for Laboratory Services, Imaging Services, Pharmacy, Rehabilitation Services, Engineering, Food and Nutritional Services, Environmental Services, and Cardiopulmonary Services. Prior to this, Bonner served as vice president of Clinical Services at Saint Francis Hospital-Memphis.

Jim Boswell Vice President of Physician Services Baptist Memorial Health Care CEO of Baptist Medical Group 1717 West Massey Road Memphis, TN 38120 901.227.4044 jim.boswell@bmg.md Boswell, vice president of physician services and CEO for Baptist Medical Group, joined Baptist in 2010 after serving as CEO of NEA Baptist Clinic, headquartered in Jonesboro, Ark. Because of his leadership, BMG has grown from just over 50 physicians three years ago to over 500 today. Boswell holds a Masters of Business Administration degree from The University of Chicago and has served as CEO, chief financial officer and chief operating officer of several large multi-specialty group practices around the country. Jim serves on several community and health care-related boards on the local and state level, and on the American Medical Group Association at the national level.

Bill Breen Senior Vice President of Physician Alignment Methodist Le Bonheur Healthcare 1211 Union Ave., Suite 700 Memphis, TN 38104 901.516.0546 www.mlh.org Since June, 2010, Breen has served as senior vice

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president of physician alignment at Methodist Le Bonheur Healthcare. Previously, he was CEO of Health Choice, LLC, the exclusive managed care contracting organization for MetroCare Physicians and Methodist Healthcare, serving the Memphis and Mid-South area. Breen is responsible for overseeing the development of strategies and operations that align Methodist Le Bonheur Healthcare and its physician partners. He earned a bachelor’s of business administration from the University of Louisville and an MBA from the University of Memphis.

Kennard Brown, JD, MPA, PhD, FACHE Executive Vice Chancellor and Chief Operations Officer The University of Tennessee Health Science Center Hyman Administration Building 62 S. Dunlap, Suite 219 Memphis, TN 38163 901.448.4797 kbrown@uthsc.edu Dr. Brown is executive vice chancellor and COO at UTHSC and responsible for coordinating day-to-day administrative operations and management of central administration. A 15-year UTHSC employee, he began his service in the Office of the General Counsel. Previously, he was director of the Office of Equity and Diversity, Office of Employee Relations and Center on Health Disparities. He is also an assistant professor in the College of Pharmacy and in the Department of Surgery, College of Medicine.

Robert Burns Chief Executive Officer ClearlyMD Practice Solutions 3775 Covington Pike Memphis, TN 38135 901.373.8949 www.clearlymd.com Having managed medical practices for almost 30 years, Burns is responsible for management of Memphis’ largest women’s health practice, Memphis Obstetrics and Gynecological Association, PC (MOGA) and has consulted with multiple practices throughout his career. Other current clients include Dr. Kristin Miller, Dr. Christine Mestemacher, and Dr. Roy Bors-Koefoed. With thirty employees, his management firm offers a full range of services including billing, human resources, marketing, IT, and financial management.

C Brad Canada, MD Chief Medical Officer UT Medical Group, Inc. 1407 Union Ave. Memphis, TN 38104 901.866.8383 www.utmedicalgroup.com Dr. Canada was named UT Medical Group’s Chief Medical Officer in 2013. A board certified nephrologist, he joined UTMG’s medical staff in 2004 and was named Assistant Professor of Medicine at the University of Tennessee Health Science Center. From 2008 to 2010, he served as Interim Chief of the Division of Nephrology and in 2009 was named Associ-

ate Professor of Medicine. In 2012, he was appointed Associate Chief Medical Officer and Vice President of Physician Services for UT Medical Group. He was also named Medical Director for the Satellite Dialysis clinic at 1333 Poplar Avenue in Memphis.

Victor John Carrozza, MBA Director of Membership & Communications The Memphis Medical Society 1067 Cresthaven Road Memphis, TN 38119 901.761.0200 mdmemphis.org Carrozza has served as membership director for the Memphis Medical Society since 2004. Prior to joining the Medical Society, he was the director of marketing and public relations for the Memphis Symphony, where he assisted in transitioning the orchestra into their new venue, the Cannon Center for the Performing Arts. He received his undergraduate degree in business administration (marketing) from Christian Brothers University in 1992. In 1999, he completed his MBA at the University of Memphis.

Jamie Carter Interim CEO/COO Methodist University Hospital 1265 Union Ave. Memphis, TN 38104 901.516.7770 www.mlh.org Carter currently serves as Interim CEO for Methodist University Hospital. He joined Methodist Le Bonheur Healthcare in 2011 as COO of Methodist University Hospital. During his 18 year career in

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healthcare, a natural fit for the son of a physician and a nurse, Carter has held executive positions at health care organizations in Alabama and Mississippi, where he distinguished himself as an innovative and missiondriven leader. Carter earned a bachelor’s degree in commerce and business administration from the University of Alabama, and an MBA from the University of Mississippi. He is a volunteer firefighter and EMT.

Pam Castleman, MSN Chief Nursing Officer Regional Medical Center 877 Jefferson Avenue Memphis, TN 38103 901.545.7100 www.the-med.org Castleman has more than 30 years experience in nursing management in various inpatient and outpatient settings. She joined Regional Medical Center at Memphis more than 15 years ago. During this time, she has served as the Director of Trauma, Burn, Hyperbaric Oxygen Therapy and Emergency Services before being named CNO in 2010. Castleman is responsible for all of patient care services at Regional Medical Center.

Michael Cates, CAE Chief Executive Officer The Memphis Medical Society 1067 Cresthaven Road Memphis, TN 38119 901.761.0200 mcates@mdmemphis.org Cates has been with The Memphis Medical Society (MMS) since 1985. During his 27-year tenure, he has advocated on behalf of physician members on a variety of legislative, educational and scope-of-practice issues. The MMS is a professional membership society for physicians. It was founded as the Shelby County Medical Society in 1876. The organization currently has 1,952 members.

Phil Cestaro President and CEO TriMetis 20 S. Dudley St., Suite 900 Memphis, TN 38103 901.866.1419 pcestaro@trimetislifesciences. com Cestaro has more than 15 years of executive-level experience in small and large companies. Cestaro is currently the President of TriMetis, a pre-clinical research services company, and the Vice President of Life Sciences and Biomedical for Memphis Bioworks Foundation. Previously, Cestaro served as the President, SCRI Global Services at Sarah Cannon Research Institute (SCRI), the Director of Life Sciences Product Management and Strategy at Oracle Corporation, and the Chief Operating Officer and a member of the Board of Directors at Siteworks Solutions. Cestaro received his bachelor’s degree in English and accounting from Washington and Jefferson College and is a Certified Public Accountant (inactive).

Zach Chandler Vice President and Metro-Memphis Market Leader Baptist Memorial Health Care 350 North Humphreys Blvd. Memphis, TN 38120 901.227.5197 zach.chandler@bmhcc.org Chandler is the vice president and metro-Memphis market leader for Baptist Memorial Health Care. After

MEMPHIS MEDICAL NEWS // InCharge Healthcare // 2014

earning his bachelor’s degree in business administration from Baylor University, he received a master’s degree in health administration from Washington University. Before stepping into his current role, Chandler served as CEO and administrator of three Baptist Memorial hospitals, as well as vice president and regional market leader. In addition, he spent two years as president of Methodist Charlton Medical Center in Dallas.

Paul Cheek, CPHIT, CPEHR Director of Training PCS Medical Solutions, LLC 7895 Players Forest Dr. Memphis, TN 38119 901. 757.0830 www.pcs-ms.com Cheek is Director of Implementation, Sales and Marketing at PCS Medical Solutions. An honorably discharged Airman from the United States Air Force (2001), Cheek is also a college-graduate and proud husband and father. His medical background began as a Certified Independent Duty Coreman in the Air Force that later led to an early career as a Physician Assistant for Hanissian Health Care, where he developed a patient portal for the practice saving over twenty thousand dollars annually. Cheek was also formerly a Health Information Technology Specialist with Qsource and the Tennessee Regional Extension Center (TNREC). He was responsible for recruiting providers and coaching them through all required Core and Menu measures under the CMS Meaningful Use program.

Gyasi Chisley Chief Executive Officer Methodist North Hospital 3960 New Covington Pike Memphis, TN 38128 901.516.5389 www.mlh.org Chisley joined Methodist North Hospital in 2013 as Chief Executive Officer. Prior to joining Methodist North, he was the president and site administrator at Mercy Health, Anderson Hospital in Cincinnati, Ohio. In that role he was responsible for all business, financial, HR, nursing, and operations transactions. Additionally, he was the corporate service line executive for orthopedics, facilities, and food and dietary. Chisley earned dual bachelor’s degrees in psychology and biology from Morehouse College in Atlanta, Georgia and a master’s degree in health services/business administration from the University of Michigan in Ann Arbor, Michigan.

Jeremy Clark Chief Executive Officer Saint Francis Hospital- Bartlett 2986 Kate Bond Rd. Bartlett, TN 38133 901.820.7050 jeremy.clark@tenethealth.com Clark joined Saint Francis HospitalBartlett as its CEO in June 2012. Prior to this, he served as vice president and chief of staff at Tenet Healthcare developing and implementing its national strategy. Clark has held previous positions within Tenet as the chief operating officer at Good Samaritan Medical Center in West Palm Beach, Florida and associate administrator at Brookwood Medical Center in Birmingham, Alabama.

Sarah Colley, JD, MHA, PHR Senior Vice President, Human Resources Regional Medical Center 877 Jefferson Avenue Memphis, TN 38103 901.545.7100 the-med.org Colley joined Regional Medical Center in 2013 and is responsible for personnel, recruitment, labor relations, training and development, and occupational health. Colley served in Human Resources leadership positions at health systems in Little Rock, Arkansas for 8 years, and she also practiced law in Arkansas from 2002 to 2005.

Jan Conwill Chief Operations Officer Family Cancer Center Foundation, Inc. 6005 Park Avenue, Suite 1000-B Memphis, TN 38119 901.685.5655 www.familycancercenter.com Conwill became the Chief Operations Officer for Family Cancer Center Foundation in 2013. She earned a BSOL from Union University in 2010 and will have completed her MBA with healthcare concentration from Bethel University in December of 2013. Conwill directs, administers, and coordinates all operational functions for Family Cancer Center which includes five locations, nine physicians, and 59 employees. She is past president of the Mid-South MGMA and Membership Chair for the Tennessee MGMA and is also an active member of the American Association of Healthcare Administrative Management.

Susan Cooper, RN, MSN, FAAN Chief Integration Officer and Senior Vice President, Ambulatory Services Regional Medical Center 877 Jefferson Avenue Memphis, TN 38103 901.545.7100 the-med.org Cooper joined Regional Medical Center in 2013 with a focus on the healthcare delivery model of the future, including a shift from care provided in the hospital to care in the community through a system of ambulatory services to meet the individual’s health needs. Appointed by Governor Phil Bredesen in 2007, Cooper served as the Commissioner of the Department of Health, State of Tennessee, for five years. In 2011, Cooper transitioned to the Governor’s Office, working on health and wellness related special projects.

Reginald Coopwood, MD President and CEO Regional Medical Center 877 Jefferson Avenue Memphis, TN 38103 901.545.7100 the-med.org Dr. Reginald Coopwood joined Regional Medical Center in March 2010 as President and CEO. He leads the senior executive team and serves on a several local and national boards, including BlueCross BlueShield of Tennessee, America’s Essential Hospitals and March of Dimes. He is the current Chairman of the Tennessee Hospital Association’s Board of Directors, Chairman of the American Hospital Association’s Metropolitan Hospitals Governing Council, and serves on the Governor’s Health and Wellness Task Force.

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HEALTHCARE Steven Coplon, MHA, FACHE, FACMPE Chief Administrative Officer McDonald Murrmann Women’s Clinic (MMWC) 7205 Wolf River Blvd. Suite 150 Germantown, TN 38138 901.752.4500 www.mmwc.md

Coplon became CAO of MMWC in 2013. As the former CEO of West Clinic, he comes from a strong background in healthcare management, representation and strategic planning. MMWC was founded in 1996 by Drs. Mary McDonald and Susan Murrman. The clinic now employs seven full-time female physicians and two nurse practitioners.

David Crislip, BSN, MBA, FACHE Chief Operations Officer Jones Clinic 7710 Wolf River Circle Memphis, TN 38138 901.202.7634 jonescancerclinic.com With over 30 years of healthcare experience and leadership, Crislip is the COO of the Jones Cancer Clinics. During his career, Crislip was formerly Director of Clinical Services for The Med where he led and initiated several outpatient clinics. He also served as Administrator for Methodist Fayette Hospital during which time he completed his MBA and became a Fellow of the American College of Healthcare Executives. Jones Cancer Clinics provide independent comprehensive cancer care in Memphis and surrounding area and in North Mississippi at their New Albany based Heme/Onc clinic.

D Lisa A. Daniel Chief Executive Officer Memphis Mental Health Institute (MMHI) 951 Court Ave. Memphis, TN 38103 901.577.1801 lisa.a.daniel@tn.gov Daniel was named to her current position July 2012, after having served as interim CEO since May 2011. Prior to that, she was assistant superintendent of Program Services at MMHI. She has worked in state government for more than 13 years, for both the Tennessee Department of Mental Health and Substance Abuse Services and the Tennessee Department of Human Services. She has spent 27 of her 33-year career in mental health services, both community and hospital-based.

Dr. Paul DePriest Senior Vice President and Chief Medical Officer Baptist Memorial Health Care 350 North Humphreys Blvd. Memphis, TN 38120 901.227.4140 paul.depriest@bmhcc.org DePriest is senior vice president and chief medical officer for Baptist Memorial Health Care. After earning a bachelor’s degree in chemistry from Eastern Kentucky University, he received a medical degree from the University of Kentucky College of Medicine. He subsequently completed a residency in obstetrics and gynecology and a fellowship in gynecological oncology at the University of Kentucky Medical Center. Dr. DePriest earned a master’s degree in healthcare

MEMPHIS MEDICAL NEWS // InCharge Healthcare // 2014

management from the Harvard School of Public Health.

Rick Donlon, MD Chief Executive Officer, CoFounder Christ Community Health Systems 2595 Central Avenue Memphis, TN 38104 901.260.8547 www.christcommunityhealth. org Dr. Donlon grew up in New Orleans and graduated from Texas Christian University in 1986. He completed medical school at LSU-N.O., and a combined Internal Medicine and Pediatrics residency at the University of Tennessee, Memphis. In 1995, he and three medical school classmates opened Christ Community Health Services, a primary-care health center for the poor in Memphis’ most medically underserved neighborhood. Over the last 18 years, CCHS has grown to include seven health centers, three dental clinics, and a family medicine residency program. Christ Community’s thirty-five full-time physicians, fifteen midlevel practitioners, and six dentists provide over 140,000 patient visits and deliver 900 babies annually.

James R. Downing, MD Scientific Director and Deputy Director, Executive Vice President St. Jude Children’s Research Hospital 262 Danny Thomas Place Memphis, TN 38105 901.595.3300 stjude.org Dr. Downing is the deputy and scientific director of St. Jude Children’s Research Hospital and an executive vice president in the organization. Dr. Downing oversees all research at the hospital. He leads the St. Jude – Washington University Pediatric Cancer Genome Project at St. Jude. Dr. Downing is also the director of the Molecular Pathology Laboratory and a member of the Pathology department.

Lynn Bennett Doyle Executive Director Business Development and Marketing Delta Medical Center 3000 Getwell Memphis, Tn. 38118 901.369.8501 deltamedcenter.com Doyle has been with Delta Medical Center for 28 years. She holds an undergraduate degree in Education/ Communication and a Master’s degree in Counseling. For the last 15 years she has served as the Director of Marketing/Business Development. Doyle is Chairman of the Board of Directors for Creative Aging Mid-South, serves on the Board of Directors for Alzheimer’s Day Services, the Board of Directors for the Professional Network on Aging and is Allocations Team Captain for United Way of the Mid- South. She was most recently elected to the Advisory Council of the Memphis Prevention Coalition. She is the television host for Health Awareness on WYPL Channel 17 in Memphis.

Greg Duckett Senior Vice President and Corporate Counsel Baptist Memorial Health Care 350 North Humphreys Blvd. Memphis, TN 38120 901.227.5233 greg.duckett@bmhcc.org

counsel for Baptist Memorial Health Care. He holds a bachelor’s degree from Oberlin College and a law degree from Memphis State University. Duckett is deeply involved in the Memphis community, serving on the boards of the Tennessee Election Commission, National Civil Rights Museum, the University of Memphis Board of Visitors, the AutoZone Liberty Bowl Festival Association, the Economic Club and the Riverfront Development Corporation.

Elizabeth Montegut Dupont, EdD Executive Director Hope House P. O. Box 41437 Memphis, TN 38174-1437 901.272.2702 x 202 www.hopehousememphis.org Dupont has been the executive director of Hope House for over 14 years. She has a doctorate in education from the University of Memphis, a master’s in special education from the University of Texas at Austin, and a bachelor’s in psychology from Loyola University in New Orleans. Previously, she served as the Director of Community and Government Relations at Baptist Memorial Health Care System. Dupont taught in the Memphis Catholic and Shelby County school systems and has served on a number of community boards and committees.

Dana Dye Vice President and Chief Nursing Executive Baptist Memorial Health Care 350 North Humphreys Blvd. Memphis, TN 38120 901.227.7477 dana.dye@bmhcc.org Dye is Baptist Memorial Health Care’s vice president and chief nursing executive. She holds a Bachelor of Science in Nursing and a Master in Public Health Administration degree. A Baptist colleague since 2007, she served as Baptist Memorial Hospital-Memphis’ chief nursing officer before being promoted to her current position. She is a member of the American Organization of Nurse Executives and the American College of Healthcare Executives.

E Stephen B. Edge, MD Director Baptist Cancer Center 350 N. Humphreys Blvd. Memphis, TN 38120 www.bmhcc.org carol.lipman@bmhcc.org Before coming to Baptist, Dr. Edge served as the Alfiero Foundation Endowed Chair in Breast Oncology in the department of surgical oncology at Roswell Park Cancer Institute in Buffalo, N.Y. In addition to his clinical role, Edge has been active in cancer care research and national policy development. His primary research focus has been in defining quality assessment tools for cancer care and systems to improve community-wide cancer care. Edge currently serves on the Executive Committee of the Board of Directors of the National Comprehensive Cancer Network and as a co-chair of the technical expert panel on cancer quality measures for the Centers for Medicare and Medicaid Services.

Duckett serves as senior vice president and corporate

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HEALTHCARE Robert Edwards Executive Director of Behavioral Health Delta Medical Center 3000 Getwell Memphis, Tn. 38118 901.369.8501 deltamedcenter.com

Edwards has Bachelor’s degrees in Biology, Nursing and a Master’s Degree in Business Administration with an emphasis on Technology Management. He is a certified Six Sigma Black Belt, an Emergency Medical Technician, and a member of the American College of Healthcare Executives. Robert is an independent consultant and subject-matter expert for clinical systems implementations in medical/surgical and behavioral health facilities, an online and on campus Healthcare Delivery Systems adjunct instructor for the University of Phoenix.

David Elliott Vice President of Managed Care Baptist Memorial Health Care CEO, Baptist Health Services Group 350 North Humphreys Blvd. Memphis, TN 38120 901.227.2490 david.elliott@bmhcc.org Elliott is vice president of managed care for Baptist Memorial Health Care and CEO of Baptist Health Service Group, a five-state PPO with more than 400,000 covered lives. After earning a bachelor’s degree from David Lipscomb University, he earned an MBA from the University of Memphis. A board member of the Mid-South Chapter of the American Red Cross, the

MEMPHIS MEDICAL NEWS // InCharge Healthcare // 2014

Down Syndrome Association of Memphis and S.A.V.E. (School Advocates for Vision and Education), he is a past chairman of the Health Care Financial Management Association, Tennessee Chapter.

William E. Evans, Pharm.D Director and CEO St. Jude Children’s Research Hospital 262 Danny Thomas Place Memphis, TN 38105 901.595.3300 stjude.org Dr. Evans is the director and CEO of St. Jude Children’s Research Hospital. Under his leadership, St. Jude has employed new technologies to better understand the genomic basis of childhood cancers and develop individualized approaches to cancer treatment. This involves the translation of pharmacogenomic discoveries into personalized treatments for childhood cancers. His many achievements include expanding the hospital’s research in cancer genomics, drug discovery and epidemiology and cancer control.

F Joy Fergie Chief Financial Officer Delta Medical Center 3000 Getwell Memphis, Tn. 38118 901.369.8501 deltamedcenter.com Fergie became CFO of Delta Medical Center in April 2013. She has a Bachelor’s degree in

Business Administration with major in Accounting. Fergie has worked in the healthcare field for 30 years, most recently with Community Health Systems; and previously with Methodist Healthcare Systems and HCA.

Dawn FitzGerald Chief Executive Officer Qsource 3340 Players Club Pkwy., Ste. 300 Memphis 38125 901.273.2619 Qsource.org FitzGerald has more than 20 years of experience in healthcare quality measurement, quality assurance and quality improvement. She leads Qsource, which holds the federal contract for the Centers for Medicare & Medicaid Service (CMS) as the Tennessee Medicare Quality Improvement Organization (QIO). Qsource serves as the Tennessee’s Medicaid (TennCare) External Quality Review Organization (EQRO) and Health Information Technology Regional Extension Center (HITREC). She has a M.S. in Developmental Psychology and a MBA as well.

Ms. Beth Flanagan Director Memphis Medical Center 20 S. Dudley St., Suite 900 Memphis, TN 38103 901.866.1444 bflanagan@ memphismedicalcenter.com Flanagan has served as director of the Memphis Medical Center since 2004. Prior to that, she was an

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independent consultant in commercial real estate and urban development, working with such clients as the Memphis Bioworks Foundation, Clark & Clark, TRO/ The Ritchie Organization, among others. Ms. Flanagan was named one of the 2013 Outstanding Alumni for the University of Memphis School of Arts & Sciences and voted one of the Top 40 Under 40 in 2001 and is a member of the 2003 Leadership Memphis Class and the 2007 Leadership Academy Masters Program. Ms. Flanagan is a native of Memphis and lives in midtown.

James C. Fleming, MD, FACS Chair, Department of Ophthalmology Philip M. Lewis Professor of Ophthalmology, Director of the HEI Orbit Center The University of Tennessee Health Science Center Hamilton Eye Institute 930 Madison Ave., Suite 100 Memphis, TN 38163 901.448.5883 jflemin4@uthsc.edu www.uthsc.edu/eye Dr. Fleming has been with the UTHSC Department of Ophthalmology, Hamilton Eye Institute (HEI), since 1997, when he was recruited to head the Oculoplastic Service. In 2003, he was appointed vice chair of Clinical Affairs. Through his dynamic leadership, he successfully unified a consortium of representatives from the Baptist and Methodist health care systems, helping to create the ambulatory surgery center at HEI in 2007. The following year, he was named the Philip M. Lewis Professor of Ophthalmology. In 2012, he became the sixth chair in the department’s 100-year history. Recent honors include the Wendell Hughes Lecture Award and

the Orkan Stasior Leadership Award, both from the American Society of Ophthalmic Plastic & Reconstructive Surgery.

Linda Fleming Administrator Memphis Eye and Cataract Associates, PLC MECA Ambulatory Surgery Center 6485 Poplar Avenue Memphis, TN 38119 901.767.3937 lfleming@mecavision.com For more than 30 years, Fleming has served the physicians and staff at MECA as Administrator. She oversaw the entire project of relocating the practice from the downtown medical center to its East Memphis location in 1985, establishing the first Ophthalmic Ambulatory Surgery Center in Tennessee. She is a past president of Memphis Medical Group Management Association, active in the American Society of Ophthalmic Administrators and the Society for Excellence in Eyecare.

Alan D Flippin CEO ADF Medical Practice Development Healthcare Marketing and Development Agency 9180 Crestwyn Hills Drive, Suite 102 Germantown TN 38125 901.490.2330 adfmedical.com

the Mid-South and Nashville grow revenue through innovative marketing and patient retention and growth for over 20 years. ADF’s unique methodology combines on the ground implementation as well as high efficiency, customized methodology in developing substantial additional revenue generation for individual physicians, specialty group practices and healthcare institutions. Most of ADF’s clients are long term partnerships as a result of the successful revenue growth for their clients.

Scott Fountain Senior Vice President and Chief Development Officer Baptist Memorial Health Care 350 North Humphreys Blvd. Memphis, TN 38120 901.227.8182 scott.fountain@bmhcc.org Fountain, Baptist’s senior vice president and chief development officer, oversees the Baptist Memorial Health Care Foundation and Baptist’s Corporate Communications department. Fountain graduated from Iowa State University and has spent his entire career in institutional advancement. Outside of work, he serves on the boards of the Medical Education and Research Institute, The United Way of the Mid-South, the New Memphis Institute, PeopleFirst Partnership with Memphis Fast Forward and the Economic Club of Memphis. He also is the chair of EmergeMemphis.

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The Eyes Have It! The Eye Specialty Group receives an overwhelming number of “ayes” from our patients and referring doctors as the eye clinic they recommend most often. Itʼs a vote we humbly appreciate.

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MEMPHIS MEDICAL NEWS // InCharge Healthcare // 2014

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InCharge Reneé S. Frazier, MHSA, FACHE Chief Executive Officer Healthy Memphis Common Table (HMCT) 6027 Walnut Grove Rd. Ste. 215 Memphis, TN 38120 healthymemphis.org renee.frazier@healthymemphis. org As an experienced leader in the field of health care management, Frazier addresses issues of health policy, environmental barriers, health equity and community engagement which will ultimately lead our region to better health. Prior to joining HMCT in 2009, she served as the regional senior vice president and executive officer of VHA Pennsylvania and vice president of BlueCross BlueShield of Maryland. She has received numerous awards for her commitment to healthcare delivery.

Christine Fredric Senior Vice President for Business Development Saint Francis Hospital 5959 Park Ave Memphis, TN 38119 901.765.1805 saintfrancishosp.com Fredric joined Saint Francis Hospital-Memphis as Senior Vice President for Business Development in 2012. She brought extensive experience in business development, most recently as the Vice President for Business Development at The Medical Center of Plano in Plano, Texas. There, she was instrumental in implementing a strategic plan with significant

Richard J. Gilbertson, MD, Ph.D. Comprehensive Cancer Center Director Executive Vice President St. Jude Children’s Research Hospital 262 Danny Thomas Place Memphis, TN 38105 901.595.3300 stjude.org

year-over-year growth improvements. Prior to Plano, Fredric led the business development department at Plaza Medical Center in Fort Worth where her efforts improved employee, patient, and physician satisfaction to among the highest within the Hospital Corporation of America chain. At Saint Francis, Fredric’s role is focused on strategic planning, volume building and sustaining physician relationship development, and program development.

G Kathy Garbus Executive Director Gardens of Germantown 3179 Professional Plaza Dr, Germantown, TN 38138 901.755.5450 www.gardensofgermantown. com Garbus has been the Executive Director at the Gardens of Germantown since the doors opened in January of 2011. Prior to that she worked as the Director of Marketing and the Assistant Executive Director at another Memphis assisted living facility. She has a bachelor’s degree in business and marketing and maintains a license to operate an assisted living facility. In her career and her personal life, Garbus has spent countless hours raising funds for organizations such as the KAWANIS, VFW, PTA, Alzheimer’s Association and various other not-for-profit groups.

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Dr. Gilbertson is the director of Comprehensive Cancer Center at St. Jude Children’s Research Hospital, an executive vice president in the organization and director of the Brain Tumor research division. Dr. Gilbertson oversees the Cancer Center and its programs, directing, shaping and advancing the institution’s pediatric oncology research. He also chairs the Cancer Center Advisory Committee and serves as principal investigator of a Cancer Center Support Grant from the National Cancer Institute.

Kim Gilley, RN, CPTC Director of Clinical Operations Mid-South Transplant Foundation 8001 Centerview Parkway #302 Cordova, TN 38018 901.328.4455 kgilley@midsouthdonor.org www.midsouthtransplant.org Gilley serves as the Director of Clinical Operations for Mid-South Transplant Foundation. She supervises the daily clinical operations and ensures compliance with policies, regulatory and accrediting agencies relating to organ and tissue recovery, family care and hospital services departments. She received her Diploma of

It’s not what we treat, it’s who.

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Nursing from St. Joseph School of Nursing. Gilley has held memberships with the North American Transplant Coordinators, the American Society of Transplant Surgeons and Transplant Professionals, the Organ Recovery Council for the Association of Organ Procurement Organizations (AOPO) and the United Network for Organ Sharing (UNOS) Region 11 Council, serving as Collaborative Co-Leader for the National Learning Congress.

Anna Joy Golden, MSN Chief Executive Officer Lakeside Behavioral Health System 2911 Brunswick Road Memphis, TN 38133 901.377.4700 www.lakesidebhs.com Golden has worked in the healthcare industry since 1978. Joining Lakeside in 2000, she has held several roles as staff nurse, house supervisors, CNO, and COO. She worked over seven years on the Geriatric Unit. In 2012, she moved into the role of CEO. Golden serves as an adjunct professor at the University of Memphis teaching Psychopharmacology and Nursing Legal Aspects of Nursing in the Graduate Therapy and Nursing BSN programs. She was selected as one of the first board members of the University of Memphis BSN Advisory Board.

Mitch Graves President/CEO, Affiliated Services Methodist Le Bonheur Healthcare 6400 Shelby View Drive, Suite 101 Memphis, TN 38134 901.516.1410 www.mlh.org Since June 2005, Graves has served as president and CEO of Methodist Healthcare’s Affiliated Services Division. This division includes a variety of home health companies such as nursing and therapy, hospice, infusion and medical equipment. Affiliated is also comprised of a variety of outpatient services such as minor medical/urgent care centers, a sleep center, wound healing services, diagnostic services and surgery centers. Graves graduated from Christian Brothers University with a Bachelor of Science degree in business administration with a concentration in finance and economics.

Audrey Gregory, RN, PhD Chief Operating Officer Saint Francis Hospital 5959 Park Ave Memphis, TN 38119 901.765.1805 saintfrancishosp.com Dr. Gregory became COO of Saint Francis Hospital in 2011. A leader with a passion for seeing transformational leadership in action, she is adept at being an effective change agent. Dr. Gregory is a Registered Nurse and holds a Master’s degree in Nursing and a Master’s degree in Healthcare Administration from Armstrong Atlantic State University. She obtained her Ph.D. In Corporate and Organizational Management from Lynn University in Boca Raton, Florida, and is Certified in Executive Nursing Practice by the American Organization of Nurse Executives. She was honored by Success magazine as one of South Florida’s 25 Most Distinguished and Influential Black Women of 2010.

MEMPHIS MEDICAL NEWS // InCharge Healthcare // 2014

Bill Griffin Vice President of Corporate Finance Baptist Memorial Health Care 350 North Humphreys Blvd. Memphis, TN 38120 901.227.7014 bill.griffin@bmhcc.org Griffin is Baptist Memorial Health Care’s vice president of corporate finance. He earned his Bachelor of Accountancy degree from the University of Mississippi and is a Certified Public Accountant and a Chartered Global Management Accountant. A Fellow of the Healthcare Financial Management Association and an HFMA Certified Healthcare Financial Professional, Griffin is an active member of the Tennessee Chapter of the Healthcare Financial Management Association and the Kiwanis Club of Germantown. He also is a graduate of the New Memphis Institute.

H Sue Ellen Haaga Senior Vice President, Physician Development Saint Francis Hospital 5959 Park Ave Memphis, TN 38119 901.765.1805 saintfrancishosp.com In May, 2012, Haaga was appointed Senior Vice President of Physician Development for the Memphis market. In this new position, she is responsible for the growth, marketing, and strategic development of the Saint Francis integrated physician group, Saint Francis Medical Partners. She is also responsible for physician recruitment and relocation. Haaga began her career as a Nurse Manager, later becoming a Nursing Supervisor, then the Nursing Computer Systems Coordinator. She served as a Director of Nursing and even Chief Nursing Officer before assuming her former position of Vice President for Business Development.

Barrett G. Haik, MD, FACS Hamilton Professor of Ophthalmology Director, UT Hamilton Eye Institute The University of Tennessee Health Science Center Hamilton Eye Institute 930 Madison Ave., Suite 100 Memphis, TN 38163 901.448.5883 bhaik@uthsc.edu www.uthsc.edu/eye Dr. Haik’s leadership has helped transform the UTHSC Department of Ophthalmology from a small office into the acclaimed Hamilton Eye Institute (HEI), a worldclass eye center with more than 40 academic faculty members. HEI is partnered with St. Jude Children’s Research Hospital, Baptist Memorial Healthcare, Methodist Le Bonheur Healthcare, Memphis Veterans Affairs Medical Center, and the Regional Medical Center. Recruited to UTHSC in 1995, Dr. Haik was Hamilton Professor and chair for more than 17 years, and became director of HEI in 2012. He has been appointed by Tennessee Governor Bill Haslam to the board of the Tennessee Health Services and Development Agency.

Tom Hanlen Administrator Allen Morgan Health and Rehabilitation Center 177 North Highland Memphis, TN 38111 901.515.2800 www.trezevantmanor.org Tom has over 26 years of healthcare experience with over eleven of those years in the nursing home environment. Tom began working for Trezevant on July 22, 2010. He received his bachelors degree in accounting and his masters degree in healthcare administration from St. Louis University.

David M. Harano, MBA, MHA Executive Director Gastro One 2020 Exeter Road Germantown, TN 38138 901.682.1233 gastro1.com Harano currently leads Gastro One, a leader in digestive care and the largest gastroenterology practice in the area with 21 physicians on staff. He has a Master of Health Administration and Master of Business Administration from Georgia State, Bachelor of Business Administration from Emory and an Associate of Arts from Oxford and has 25 years of healthcare management experience including practice management of other specialties, hospital administration, managed care and physician network development.

Carmon Heilmann President PCS Medical Solutions 7895 Players Forest Drive Memphis, TN 38119 901.757.0637 pcs-ms.com Since 2004, Heilmann has led PCS Medical Solutions, LLC. PCS has been delivering Healthcare solutions to Mid South area physicians offices, offering local sales, installation, training and Support for over 26 years. PCS, the MidSouth’s largest independent provider of Healthcare IT solutions, practice management and EMR systems, has helped a wide variety of medical specialty practices implement EHR systems. A certified provider of Intergy Suite by Vitera Software, an integrated practice management/ EHR system, they offer superior local support to make your EHR transition a success.

Dan Hein COO, MSK Group Chief Executive Officer Memphis Orthopaedic Group 8040 Wolf River Blvd, Ste 100 Memphis, TN 38138-1773 901.260.7135 www.memphisorthogroup.com Hein has been with MOG since 2002. A former Major in the U.S. Army, he has a B.S. from The Citadel and an MBA from the University of South Carolina. He is the current President of the Tennessee Medical Group Management Association. Hein’s career in health care spans a 20 year period in both the public and private sectors. He is a Certified Medical Practice Executive through the American College of Medical Practice Executives.

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HEALTHCARE Janice Hill CEO and Administrator Baptist Memorial Restorative Care Hospital 6019 Walnut Grove Road Memphis, TN 38120 901.226.1049 janice.hill@bmhcc.org

George Hernandez Chief Executive Officer Campbell Clinic 1400 South Germantown Road Germantown TN, 38138 901.759.3100 ghernandez@campbellclinic.com Hernandez leads Campbell Clinic, an orthopaedic group founded in Memphis in 1909. Prior to being named CEO in 2010, Hernandez was the clinic’s CFO and had held that role since 1995. The organization employs 44 physicians and more than 450 employees at four locations across the Mid-South. Hernandez is a member of multiple national organizations: the Medical Group Management Association, Healthcare Financial Management Association and American Association of Orthopaedic Executives.

Hill is administrator of Baptist Memorial Restorative Care Hospital and the Baptist Memorial Hospital Skilled Nursing Facility. The National Association of Health Care Quality has certified Hill as a professional in health care quality. Hill received her bachelor’s degree in nursing in 1978 and a master’s degree in public administration in 1994. She serves on Tennessee’s Board for Licensing Health Care Facilities and the Education and Advocacy Committee of the Mid-South Food Bank.

Michael R. Hess Shareholder Baker, Donelson, Bearman, Caldwell & Berkowitz, PC 165 Madison Avenue, Suite 2000 Memphis, Tennessee 38103 901.577.8275 mhess@bakerdonelson.com

Norman Hill, MBA Chief Executive Officer Trumbull Laboratories, LLC 7550 Wolf River Blvd. Suite 200 Germantown, TN 38138 901.542.6800 trumbulllabs.com

Hill has an MBA from Christian Brothers University. Leader of Baker Donelson’s Drug, Device & Life He is Executive Director and a co-founding Member Sciences industry service team, Hess focuses his of Trumbull Laboratories, LLC. employing approxipractice solely on the pharmaceutical trade and mately 90 skilled technologists, technicians and clerical distribution industry. His clients are small and large personnel in order to create microscopic slides for drug manufacturers, wholesalers, group purchasing diagnostic review by the doctors of Pathology Group organizations, reimbursement hubs, pharmacies and of the MidSouth, PC. Both companies are located in 340B covered entities. He provides them with strategic Memphis. business advice, transactional and regulatory guidance, and routinely navigates the legal and business maze to Dr.drugs Weksler Admanufacturer - 6.876" x to 4.5"_Ad 11/1/13 3:01 PM Page 1 get from the the patient.

Brian Hogan CEO and Administrator Baptist RehabilitationGermantown 2100 Exeter Road Germantown, TN 38138 901.757.3467 brian.hogan@bmhcc.org Hogan is the administrator and CEO for Baptist Rehabilitation-Germantown. He graduated from the University of Phoenix with a master’s degree in nursing and from Baptist College of Health Sciences with a bachelor’s degree in nursing. Before assuming his current role, Hogan held several nursing leadership positions at Baptist Rehab-Germantown and Baptist Memorial Hospital-Memphis. In his spare time, he also serves as member of the Germantown Chamber of Commerce.

Amy D. Howell Founder & CEO Howell Marketing Strategies,LLC 408 S. Front Street, Loft # 104 Memphis, TN 38104 901.521.1453 amy@howell-marketing.com Howell Marketing Strategies, LLC represents clients in industries such as home entertainment, real estate, banking, insurance, healthcare and aviation. Howell is a PR veteran, multiple Vox Award winner and recently served as the Chairman of EmergeMemphis. She is a frequent speaker on the effective use of social media including Twitter, Facebook and blogging and recently co-authored Women in High Gear: A guide for entrepreneurs, on-rampers and aspiring executives.

Meet Our New Minimally Invasive Thoracic Surgeon. UT Methodist Physicians

is proud to welcome

Benny Weksler, MBA, MD, FACS

as the Chief of Thoracic Surgery.

He previously served as the Director of Robotic Thoracic Surgery and Associate Professor of Cardiothoracic Surgery at the University of Pittsburgh Medical Center. He has received prestigious recognition as the nation's top 1% of medical specialists by Castle Connolly America's Top Doctors as well as US News & World Report.

1325 Eastmoreland, Suite 410 • Memphis, TN 38104 901.725.1921 • www.methodisthealth.org/utmp

MEMPHIS MEDICAL NEWS // InCharge Healthcare // 2014

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InCharge James Huffman CEO and Administrator Baptist Memorial HospitalDeSoto 7601 SouthCrest Parkway Southaven, MS 38120 662.772.2118 james.huffman@bmhcc.org Huffman is the administrator and CEO for Baptist Memorial Hospital-DeSoto. He has a bachelor’s degree in health care management from Appalachian State University, as well as a master’s degree in finance and a certificate in health care finance from the University of South Carolina. Since joining Baptist in 1995, Huffman has served as CEO at Baptist Memorial Hospital-Union County, was chief financial officer for the Baptist metro-Memphis market and CFO at Baptist Memorial Hospital-Golden Triangle.

I Bryan Ikerd Administrator Trezevant Terrace 177 North Highland Memphis, TN 38111 901.515.2800 www.trezevantmanor.org Bryan Ikerd has been the Administrator of Trezevant Terrace, the Assisted Living component of Trezevant, since January 2008. A native of Jackson, Mississippi, Bryan has been living in the Memphis area since 2000. He is a 1991 graduate of Mississippi State University where he received a Bachelor’s degree in Business Administration. Bryan is a licensed, Assisted Living Administrator in the State of Tennessee.

J Paula Jacobs Vice President of Process Improvement and Innovation Methodist Le Bonheur Healthcare 1211 Union Ave., Suite 700 Memphis, TN 38104 901.516.0791 www.mlh.org Jacobs was appointed the role of Vice President of Process Improvement and Innovation in 2013. She is responsible for facilitating the development and deployment of best practices in operations planning, execution and improvement at the system level. Jacobs holds a Bachelor of Science degree in psychology and a Master of Arts degree in counseling Psychology from Liberty University. She is a certified Six Sigma Black Belt and served on the Tennessee Center for Performing Excellence Board of Examiners in 2009, 2010 and 2012.

Christopher M. Jenkins, FACHE President, MidSouth Healthcare Executives Administrator, Neurosciences, Radiological & Cardiovascular Services Methodist University Hospital 1263 Union Avenue Memphis, TN 38104 901.516.7993 christopher.jenkins@mlh.org

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Christian Brothers High School and a 2001 Graduate of the University of Montana where he majored in Business and Communications. He a Masters in Health Administration from the University of Memphis in 2007 while working for Methodist Le Bonheur Healthcare. He is currently the administrator of Neurosciences, Radiological Services, and Cardiovascular Services. He holds the distinction of Fellow from the American College of Healthcare Executives. He currently sits on the board for the First Tee of Memphis, American Cancer Society, and Livitup Inc.

Brenda Jeter, C.P.A. Chief Financial Officer UT Medical Group, Inc. 1407 Union Ave. Memphis, TN 38104 utmedicalgroup.com Before being named UT Medical Group’s CFO in 2002, Jeter was UTMG’s Vice-President of Revenue Services and Controller. A certified public accountant, she has more than 20 years of experience in health care financial and revenue cycle management with a particular interest in the use of technology to facilitate process improvement and benchmarking. Jeter has served on the boards of Memphis Managed Care Corporation, Mid-South Health Solutions, and the Board of Pensions of the Presbyterian Church USA.

Jenkins is a native Memphian and a 1996 Graduate of

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Q: A:

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HEALTHCARE Cato Johnson Senior Vice President of Corporate Affairs Methodist Le Bonheur Healthcare 1211 Union Ave., Suite 700 Memphis, TN 38104 901.516.0551 www.mlh.org

Johnson has been senior vice president of corporate affairs at Methodist Healthcare since 1985. Active in public policy for more than 35 years, Johnson is a former member of the original Governor’s TennCare Roundtable. He currently serves as chairman of the TennCare Medical Care Advisory Committee. He also chairs the Shelby County Schools Athletic Committee, the University of Memphis Athletic Department Community Advisory Committee, Southwest Tennessee Community College Board of Advisors and the MIAA Athletic Development Committee.

Beverly Jordan Vice President and Chief Clinical Transformation Officer Baptist Memorial Health Care 350 North Humphreys Blvd. Memphis, TN 38120 901.227.7475 beverly.jordan@bmhcc.org Jordan serves as Baptist Memorial Health Care’s vice president and chief clinical transformation officer, putting her in charge of Baptist’s multi-million dollar transition to an electronic health record. She earned a Bachelor of Science degree from Central Michigan University and a Master of Science in Nursing from the University of Phoenix. Jordan has volunteered for Habitat for Humanity and served as chair, vice chair and a board of directors member for Leadership Memphis.

K William A. Kenley, FACH Senior Vice President/CEO Methodist Le Bonheur Germantown Hospital 7691 Poplar Ave. Germantown, TN 38138 901.516.6967 www.mlh.org Kenley was named Chief Executive Officer of Methodist Le Bonheur Germantown Hospital in May 2009. Prior to this appointment, he served as the Administrator and CEO of Methodist North Hospital for 5 years and led the hospital to become the first private hospital in Memphis with an electronic medical record. Since joining Methodist, Kenley has also assumed responsibility for Methodist Fayette Hospital. He holds a master’s degree in health administration from Duke University and a Bachelor of Science degree from Radford University in Virginia.

Charles M. Key General Counsel UT Medical Group, Inc. 1407 Union Avenue, Suite 700 Memphis, TN 38104-3641 901-866-8029 charles.key@utmg.org Key is General Counsel for UT Medical Group, Inc. He has nearly 30 years experience representing physicians and other health care providers, and is an experienced speaker and writer on legal issues in health care. Mr. Key is a Past Chair of the Tennessee Bar Foundation Board of Trustees, the Tennessee Bar Association Health Law Section, and the Editorial Boards of the

MEMPHIS MEDICAL NEWS // InCharge Healthcare // 2014

American Bar Association publications The Health Lawyer and Stark & Antikickback Toolkit. He is currently a member of the ABA Health Law Section Governing Council and the Standing Committee on Publications Oversight of the ABA.

Gary Kimzey. MD President, Memphis Medical Society Medical Anesthesia Group, P.A. 1755 Kirby Parkway, Ste. 330 Memphis, TN 38120 901.725.5846 In, 1977, Dr. Kimzey received his medical degree from the University of Tennessee in Memphis where he also completed his residency in anesthesiology. Kimzey is an anesthesiologist with the Medical Anesthesia Group. Since 2005, he has served on the Memphis Medical Society’s legislative and finance committees. He is also president of the Medical Society Business Bureau and is currently on the TMA Board of Directors. Dr. Kimzey will serve as the 2014 President of the Memphis Medical Society. He is a past president of both the Memphis and Shelby County Society of Anesthesiologists (1985) and the Tennessee Society of Anesthesiologists (2004) and was elected to the CBHS Hall of Fame in 2011.

Doug King Senior Vice President & President, Spinal Medtronic, Inc. 1800 Pyramid Place Memphis, TN 38132 901.399.2401 Medtronic.com King was named senior vice president and president of Medtronic Spinal in February 2011. Doug is responsible for the company’s Spine and Biologics business units. Since joining the company in 1998, he also has held numerous sales and marketing leadership positions including regional sales director, area vice president, vice president of spine and biologics sales, and vice president of sales and marketing. King earned a bachelor’s degree in Marketing and Business Administration from the University of Oregon.

Randy King Vice President and Regional Market Leader Baptist Memorial Health Care 350 North Humphreys Blvd. Memphis, TN 38120 901.227.5191 randy.king@bmhcc.org King is Baptist Memorial Health Care’s vice president and regional market leader—overseeing operations for six Baptist hospitals in Mississippi and West Tennessee. A graduate of Christian Brothers University, he served as CEO and administrator of Baptist Memorial Hospital-DeSoto for nearly seven years before being promoted to his current position. Earlier in his career, he served as a vice president and market leader—overseeing operations for Baptist hospitals in Arkansas and West Tennessee.

C. Diane Knight, MD Chief Executive Officer Veterans Affairs Medical Center 1030 Jefferson Avenue Memphis, TN 38104 901.523.8990 www.memphis.va.gov

Affairs Medical Center (VAMC) in Memphis, Tennessee effective July 28, 2013. She joined the VISN 9 staff in November, 2009 as Network Deputy Chief Medical Officer. As such, Dr. Knight is responsible for providing oversight of ambulatory practice operations at Network facilities and serves as Ambulatory Practice Manager and as Patient Aligned Care Team (PACT) Champion for VISN 9. She coordinates PACT activities for VISN 9 medical centers and is responsible for the implementation and achievement of a “medical home” for each Veteran served in an outpatient setting.

Tina Kovacs Chief Financial Officer Saint Francis Hospital- Bartlett 2986 Kate Bond Rd. Bartlett, TN 38133 901.820.7050 tina.kovacs@tenethealth.com In 2010, Kovacs became CFO of Saint Francis Hospital-Bartlett. She provides executive financial leadership, overseeing Accounting, Business Office, Patient Registration, Medical Records, Materials Management, Case Management, Information Systems. Prior to joining Saint Francis Hospital-Bartlett, Kovacs served as Assistant Chief Financial Officer at Sierra Medical Center in El Paso, Texas. She has also worked in financial leadership roles in hospitals in Indiana and Louisiana. Kovacs received her bachelor’s degree from Loyola University in New Orleans, LA and her MBA from the University of New Orleans.

Kathie Krause, MSN, RNC, NNP-BC, NEA-BC Chief Nursing Officer Le Bonheur Children’s Hospital 848 Adams Ave. Memphis, TN 38103 901.287.6030 info@lebonheur.org Krause has served as Le Bonheur’s vice president of patient care and chief nursing officer since 2007. Krause originally came to Le Bonheur in 2005 as administrative director of Emergency Services. A neonatal nurse practitioner by background, she is certified as a nurse executive-advanced by the American Nurses Credentialing Center. Krause is affiliated with the Academy of Neonatal Nurses, Sigma Theta Tau-Delta Xi Chapter, American Organization of Nurse Executives, Tennessee Organization of Nurse Executives and the American Nurses Association. Krause received her Master of Science in Nursing -- specializing in neonatal/infancy critical care -- from Vanderbilt University.

Larry Kun, MD Clinical Director Executive Vice President St. Jude Children’s Research Hospital 262 Danny Thomas Place Memphis, TN 38105 901.595.3300 stjude.org Dr. Kun is the clinical director of St. Jude Children’s Research Hospital and an executive vice president in the organization. He oversees all aspects of clinical care and clinical operations, clinical effectiveness practices and patient care quality programs for the 7,800 patients who are treated or receive post-treatment care at St. Jude each year. Dr. Kun is also chair of the Radiological Sciences department.

Dr. Knight was appointed Chief Executive Officer of the Department of Veterans

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L John Lacy Vice President of Human Resources Baptist Memorial Health Care 350 North Humphreys Blvd. Memphis, TN 38120 901.227.4600 john.lacy@bmhcc.org

and on the Board of Directors of the Association of Dermatology Administrators/Managers.

John A. Lewis Administrator and CEO Semmes-Murphey Clinic 6325 Humphreys Boulevard Memphis, Tennessee 38120 901.522.7700 semmes-murphey.com

Lacy is Baptist Memorial Health Care’s vice president of human resources. Early in his career, he worked for Baptist for 12 years, holding a variety of positions. He left Baptist to pursue other HR leadership opportunities and served as senior vice president of human resources for two major health care systems: HCA Memorial Health System in Jacksonville, Fla., and Methodist Health System in Dallas. He was named to his current position soon after returning to Baptist in 2011.

Lewis is administrator and CEO at Semmes-Murphey Clinic where he is involved in all phases of leading the operation and setting strategic direction. He is a Certified Public Accountant, Certified Information Technology Professional, Certified Medical Practice Executive and Certified in IT Project Management. With 25-plus years of leadership experience in multiple industries, including manufacturing, distribution and healthcare, Lewis has spent the last 12 years, focused on driving strategy and operations for Semmes-Murphey.

Brenda Lanier Practice Manager Memphis Dermatology Clinic, P.A. 1455 Union Avenue Memphis, TN 38104 901.261.7756 www.memphisdermatology. com

Jason Little Executive Vice President and Chief Operating Officer Baptist Memorial Health Care 350 North Humphreys Blvd. Memphis, TN 38120 901-227-5134 jason.little@bmhcc.org

Lanier has been manager of Memphis Dermatology Clinic, P.A. since it was founded by Dr. Rex Amonette in 1972. Currently, the clinic employs nine physicians who are all Mohs surgeons and a staff of 50. Brenda graduated from the University of Texas Austin with a BBA. She previously served as President of the Mid-South Medical Group Management Association

Little serves as executive vice president and chief operating officer for Baptist Memorial Health Care. He received his bachelor’s degree in health administration from the University of Tennessee and his master’s degree in business administration and health care administration from the University of Alabama at Birmingham. In his spare time, Little serves on the

boards of the Church Health Center, New Memphis Institute and the American Heart Association. He also sits on the University of Tennessee Alumni Board.

M Alastair R. MacGregor Senior Vice President & Chief Healthcare Information Officer Methodist Le Bonheur Healthcare 1211 Union Ave., Suite 700 Memphis, TN 38104 901.516.0546 www.mlh.org Alastair MacGregor MB, CHB, MRCGP, has been part of the Methodist Le Bonheur Healthcare team since 2009 when he joined as senior vice president and chief medical information officer. In 2012 he was named chief healthcare information officer. He has overall responsibility for all information technology applications. Under his leadership, Methodist Le Bonheur Healthcare became the first hospital system in Memphis with complete CPOE and EMR.

Eugene Mangiante, MD Executive Associate Dean of Graduate Medicine The University of Tennessee Health Science Center 910 Madison Ave., Suite 1031 Memphis, TN 38163 901.448.5363 emangiante@uthsc.edu Dr. Mangiante’s academic interests focus on medical education as evidenced by roles as surgery clerkship

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director, chief of surgery at the VA Hospital and 20 years as program director for the surgical residency at UTHSC in Memphis. He is deputy chair of the Department of Surgery and executive associate dean of Graduate Medical Education (GME). His GME position coordinates 86 residencies statewide involving more than 1,100 residents in training, in an effort to provide physician specialty manpower for Tennessee.

Christopher R. Marino, MD Chief of Staff Veterans Affairs Medical Center 1030 Jefferson Avenue Memphis, TN 38104 901.523.8990 www.memphis.va.gov Dr. Marino has served as Chief of Staff of VA Medical Center in Memphis since November, 2010. In this capacity, he oversees all clinical, educational, and research programs, and is responsible for all organizational and operational functions involving the medical staff. Dr. Marino received his M.D. degree from Cornell University Medical College and subspecialty training in Gastroenterology from Yale University. He joined the staff at VA Memphis as GI Section Chief, researcher, and clinician in 1995. Prior to becoming Chief of Staff, Dr. Marino served as Chief, Division of Gastroenterology and Hepatology at the University of Tennessee Health Science Center and Chief, Medical Service at VA Memphis.

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Linda Martorano RN BSN MSN Chief Nursing Officer Delta Medical Center 3000 Getwell Memphis, Tn. 38118 901.369.8501 deltamedcenter.com Martorano has been a nurse for over 36 years and the CNO at Delta Medical Center since 2006. Her professional back ground includes being Emergency Department Manager for a large tertiary hospital in Memphis as well as staff nurse and educator and manager in New York City, Chicago Ill and Arlington VA. Marorano is a legal nurse consultant and expert for several law firms in Memphis. She is also an online nursing instructor for University of Phoenix teaching a BSN nursing leadership course. She serves on Concord College and University of Memphis nursing advisory councils.

Sarah Maurice Chief Operating Officer Campbell Clinic Orthopaedics 1400 S. Germantown Rd. Germantown, TN 38138 901.759.3100 campbellclinic.com Maurice was named COO of Campbell Clinic in August 2012. Founded in 1909, Campbell Clinic serves as a national leader in orthopaedics, sports medicine, teaching and research in orthopaedic surgery. Maurice oversees operations of the organizationâ&#x20AC;&#x2122;s four clinic locations in Germantown, Collierville, the Medical Center and Southaven. Â Prior to her new position at Campbell Clinic, Maurice held leadership roles at Methodist Le Bonheur Healthcare and Infolexa LLC, a Memphis-based business consulting company.

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2014 // InCharge Healthcare // MEMPHIS MEDICAL NEWS

InCharge

HEALTHCARE Bobby G. Meadows III Executive Director Memphis Jewish Home & Rehab 36 Bazeberry Road Cordova, TN 38018 901.758.0036 bmeadows@ memphisjewishhome.org

Meadows joined Memphis Jewish Home & Rehab in 2013 after 13 years in the nursing home industry, 11 of those as an executive director. He attended Marshall University and then the University of Alabama where he earned a business degree in healthcare management. He began his work in nursing homes as a CNA, later was state precepted, and then became licensed as a nursing home administrator. Memphis Jewish Home & Rehab, a not-for-profit organization, provides quality care to seniors of all faiths who are seeking rehabilitation services and long-term care in the Mid-South.

Jon McCullers, MD Pediatrician-In-Chief Le Bonheur Children’s Hospital 848 Adams Ave., Memphis, TN 38103 Germantown 901.287.6030 Private info@lebonheur.org

Administration. Mr. McGlawn also received his Bachelor’s Degree in Clinical Laboratory Science from Western Carolina University.

Chris McLean Executive Vice President of Finance Methodist Le Bonheur Healthcare 1211 Union Ave., Suite 700 Memphis, TN 38104 901.516.0549 www.mlh.org McLean was named executive vice president of finance for Methodist Healthcare in October 2001. Prior to that appointment, he was vice president of finance for Methodist. McLean began his healthcare career at Methodist in 1984 in corporate finance. He works to ensure Methodist is a good steward of its resources while at the same time balancing the hospital’s faith-based mission. He holds a Bachelor of Science in Accounting from Christian Brothers University and a Master of Business Administration from the University of Memphis. He serves on the boards of Wesley Housing and Health Choice.

Arif F. Mirza, MD Medical Director Arif K. Mirza,Private M.D. Psychiatry, Germantown Child, Adolescent & Adult Psychiatrist PLLC Diplomate of the American Board of Psychiatry Dr. McCullers is chair of the DepartPsychiatry & Neurology 7505 Capital Drive, Corporate ment of Pediatrics for The University PLLC Centre of Tennessee Health Science Center (UTHSC) and Germantown, TN 38138 pediatrician in chief for Le Bonheur Children’s Hospital. 901.730.0575 Before joining Le Bonheur, McCullers worked as a Pediatric, Adolescent & Young Adults Psychiatry Clinic www.germantownpsychiatry.com pediatric infectious disease researcher at St. Jude

NEW PATIENTS Children’s Research Hospital. McCullers received his ACCEPTING Dr. Mirza is a child, adolescent, family and adult Special Saturday Clinics To Reduce Waiting Period Bachelor of Arts in pre-medicine from the University psychiatrist board certified by the American Board of Diagnosis & treatment for broad range psychiatric/behavioral of Virginia. He received his medical degree from the Psychiatry andofNeurology. He has adisorders private practice Suicide, and Violence, etc.) University of Alabama at Birmingham, where(e.g. he ADHD, also Autism,inBullying, Germantown alsoDepression, serves as Medical Director of completed his internship and residency.Modern EMR implementation Wooldridge Behavioral Carebetween in Northeast Arkansas. ensures close collaboration providers. Mirza in General at the University All referring physicians willtrained be acknowledged andPsychiatry kept up to date. of Rochester School of Medicine in New York and Betty Sue McGarvey Pediatric Psychiatry at Washington University School President of Medicine and was Chief Resident at Barnes Jewish Baptist College of Health Hospital. Sciences 1003 MonroeMajor Aveprivate health insurance accepted Memphis, TNplans 38104 Fee for Service / 901.572.2585 Easy Payment Plans bettySue.McGarvey@BCHS.Edu Concierge Services Available

McGarvey is president of Baptist College of Health Sciences. She earned a Bachelor of Science in nursing from the University of Memphis, a Master of Science in nursing administration from the University of Tennessee Health Science Center and a Doctorate in nursing from the University of Alabama at Birmingham. McGarvey is active with the Rotary Club and the Tennessee Independent Colleges & Universities Association. She also has participated in an international medical mission trip along with other Baptist College colleagues and students.

Mr. Jimmy H. McGlawn Associate Medical Center Director Veterans Affairs Medical Center 1030 Jefferson Avenue Memphis, TN 38104 901.523.8990 www.memphis.va.gov McGlawn was confirmed to serve as Interim Medical Center Director effective April 29, 2013. He was appointed the Associate Medical Center Director of Memphis VA Medical Center on August 25, 2011 with an effective date of assignment of September 12, 2011. McGlawn is a native of Oxford, Mississippi and received a Master’s Degree in Public Health (MPH) from the University of North Carolina-Chapel Hill School of Health Policy and

MEMPHIS MEDICAL NEWS // InCharge Healthcare // 2014

To refer a patient, please call 901.730.0575

G. Scott Morris, MD, M.Div.

FounderCentre 7505 CapitalCEO Drive,&Corporate Health Center Germantown,Church TN 38138 1210 Peabody Avenue www.germantownpsychiatry.com

Memphis, TN 38104 901.272.7170 Morriss@ChurchHealthCenter. org

Since 1987, the Church Health Center has provided quality, affordable health care for working, uninsured people and their families. It has grown to become the largest faith-based clinic of its type in the country. Dr. Morris has an undergraduate degree from the University of Virginia, a Master of Divinity degree from Yale University, and MD from Emory University. He is a board certified family practice physician and an ordained United Methodist minister.

Erich A. Mounce Chief Executive Officer West Cancer Center SVP Oncology Service Line, Methodist Healthcare 100 N. Humphreys Blvd. Memphis, TN 38120 901.683.0055 www.westclinic.com

in the implementation of the West Clinic strategic vision. West Clinic has completed and operationalized a three part collaborative with the University of Tennessee and Methodist Le Bonheur Healthcare to build a regional comprehensive cancer center based on the integration of community physicians and academic physicians into a single focused cancer program.

Christine T. Mroz, MD Chief Medical Officer Mroz Baier Breast Clinic 6005 Park Avenue Suite 700 Memphis, TN 38119 901.527.3391 www.breastcareclinic.com Dr. Mroz graduated from the State University of New York in Genesco, New York, and completed medical school at SUNY, Upstate Medical Center in Syracuse, New York. She was only the third woman to complete a surgical residency at the Mayo Graduate School of Medicine in Rochester, Minnesota. She has received numerous awards for her work as a breast surgeon, and currently acts as the Fellowship Director of the Mayo Clinic Imaging Studies at the Mroz-Baier Breast Care Clinic.

N Sid Nichols Director of Business Development Lakeside Behavioral Health System 2911 Brunswick Road Memphis, TN 38133 901.377.4700 lakesidebhs.com Nichols is the Director of Business Development for Lakeside Behavioral Health System in Memphis. He graduated with a Bachelors of Science degree from the University of Tennessee at Martin in 1989. Prior to assuming his current role, Nichols held positions in Business Development as a Regional Account Manager serving North Mississippi, West and Middle TN. In 2010, Nichols was promoted to Sales Manager. His career in behavioral healthcare spans over 20 years.

O Elizabeth Ostric Executive Director Medical Education & Research Institute 44 South Cleveland Memphis, TN 38104 901.725.8887 eostric@meri.org For the past eight years, Ostric has served as Executive Director for the Medical Education & Research Institute (MERI). Under her guidance, MERI added a “Simulation Center of Excellence” and became accredited by AATB and SSH. Last year 11,277 students were trained at MERI. Ostric received her Masters of Health Administration from Washington University and began her career in health administration at Le Bonheur. Additional positions include Administrator - Medical College of Georgia Children’s Medical Center and the Chris Evert Women and Children’s Hospital. She also served briefly as interim CEO of the MED.

Mounce is the Chief Executive Officer of The West Clinic, and also serves as Senior Vice President of the Oncology Service Line for Methodist Healthcare. Over the past three years Mr. Mounce has been instrumental

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P Bill Patterson Market CEO Delta Medical Center 3000 Getwell Memphis, Tn. 38118 901.369.8501 deltamedcenter.com Patterson has master degrees in both Public Administration and Healthcare Administration. A native Memphian, he became CEO for Delta Medical Center and the Memphis region in January of 2013. His professional experience includes over 30 years of Senior Management roles in both med/surg and free standing Behavioral Health Hospitals, including Psychiatric Solutions, Inc. He has been CEO of five facilities in 24 years.

Nikki S. Polis Ph.D., RN Chief Nurse Executive Methodist Le Bonheur Healthcare 1211 Union Ave., Suite 700 Memphis, TN 38104 901.516.0840 www.mlh.org Polis joined Methodist Le Bonheur Healthcare in January 2012 as chief nurse executive. Polis is responsible for creating and communicating the vision and direction for nursing within Methodist Le Bonheur Healthcare. In addition, she provides strategic leadership and supports a progressive professional practice environment that promotes excellence in patient care and nursing practice, with an emphasis on accelerating our organization’s commitment to patient- and family-centered care.

Don Pounds Senior Vice President and Chief Financial Officer Baptist Memorial Health Care 350 North Humphreys Blvd. Memphis, TN 38120 901.227.5336 don.pounds@bmhcc.org Pounds is Baptist Memorial Health Care’s senior vice president and chief financial officer. He received his Bachelor of Business Administration degree from the University of Mississippi and is a certified public accountant. Since coming to Baptist in 1987, Pounds has served in a variety of roles. Outside of work, he is a member of the American Institute of Certified Public Accountants and serves on the Health Care Financial Management Association Large System Council.

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Ed Rafalski Senior Vice President Strategic Planning and Marketing Methodist Le Bonheur Healthcare 1211 Union Ave., Suite 700 Memphis, TN 38104 901.516.0602 www.mlh.org Rafalski, senior vice president of strategic planning and marketing, is in charge of planning, research, marketing, communications and web services for the health system. He joined Methodist Le Bonheur Healthcare in 2010, Rafalski has nearly 20 years of combined: marketing, strategic planning, community relations, business development, public relations, managed care,

36 Bazeberry Road | Cordova, TN 38018 36 Bazeberry Road | Cordova, TN 38018 | memphisjewishhome.org 901-758-0036 901-758-0036 | memphisjewishhome.org Home & Rehab. All rights reserved. ©2012 Memphis Jewish ©2012 Home Memphis & Rehab. Jewish All rights reserved.

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group purchasing and emergency department/pediatric product line management experience. He holds a doctorate in public health sciences from the University of Illinois School of Public Health and a Master of Public Health degree from Yale University School of Medicine. He also received a Bachelor of Arts degree in Public Policy Studies from the University of Chicago.

Thomas Ratliff, MD Chief Medical Director Boston Baskin Cancer Foundation 80 Humphreys, Ste 220 Memphis, TN 38130 901.722.0561 www.bostonbaskin.com Dr. Ratliff has served as the Chief Medical Director of Boston Baskin Cancer Foundation since 2011. He attended the University of Texas Southwestern Medical School with residency and fellowship training at Wilford Hall USAF Medical Center. Dr. Ratliff has received numerous awards to include a National Defense Service Medal and voted Physician Leader of the Year at St. Francis Bartlett Hospital. In addition, he is the proud recipient of America’s Top Doctors and Best Doctors in America Awards since 1996. He has been part of the Mid South community for over 15 years and strives to provide expert, professional, compassionate care using advanced technology in the fight against cancer.

Walter Rayford, MD PhD President, Bluff City Medical Society The Urology Group 6027 Walnut Grove, Suite 300 Memphis, TN 38120 901.767.8158 A Urologic Oncologist, Dr. Rayford has ascended to president of Bluff City Medical Society, a chapter of the National Medical Association (NMA). He also serves as Chair of Urology (NMA), Director of Mid-South Men’s Health Symposium, and hosts the radio talk show “Let’s Talk about Health.” In 2012 he became President and CEO of Q-Leap Health Inc., which uses innovation and technology to eliminate healthcare disparities.

Doug Reiselt Vice President and Chief Information Officer Baptist Memorial Health Care 350 North Humphreys Blvd. Memphis, TN 38120 901.227.5310 doug.reiselt@bmhcc.org Reiselt is Baptist Memorial Health Care’s vice president and chief information officer—overseeing the organization’s information technology department. He earned a Bachelor of Science in Computer Science and a Master of Business Administration degree from Mississippi State University. A 15-year Baptist colleague, Reiselt worked for Mississippi State University and Hewlett Packard before coming to Baptist. In his spare time, he serves as a member of the FedEx Institute of Technology Advisory Board.

Stephen C. Reynolds President and CEO Baptist Memorial Health Care 350 North Humphreys Blvd. Memphis, TN 38120 901-227-5117 stephen.reynolds@bmhcc.org

health administration from the Washington University School of Medicine. Outside of work, he is board secretary of Ducks Unlimited, Inc., past chair of the Dixon Gallery and Gardens, chair of Memphis Tomorrow, and he serves on the University of Memphis Board of Visitors and the Trezevant Manor board.

Brad Robertson Chief Financial Officer Saint Francis Hospital 5959 Park Avenue Memphis, TN 38119 901.765.1805 saintfrancishosp.com In 2010, Robertson became Chief Financial Officer of Saint Francis Hospital-Memphis. He served as CFO of Saint Francis Hospital – Bartlett for two years prior. He has extensive experience in the field, working at Sharon Hospital in Connecticut, Paris Regional Medical Center in Paris, TX, Self Regional Healthcare in South Carolina and Health Alliance & Wellmont Health Systems in Bristol, TN. He is a Diplomate in the American College of Healthcare Executives, Fellow with The Advisory Board Company, and a Member of the Healthcare Financial Management Association. Robertson serves as a Board Member of the Church Health Center and the MidSouth eHealth Alliance.

James L. Robinson. III, PsyD Chief Executive Officer Methodist South Hospital 1300 Wesley Drive Memphis, TN 38116 901.516.3085 www.mlh.org Robinson became the CEO of Methodist South Hospital in September 2012. Prior to joining Methodist, he served 20 years in the Veterans Administration system. He joined the VA in 1992 as a clinical psychologist and moved through the VA leadership ranks in Virginia, North Carolina and Georgia before taking on the CEO position at the Memphis VA Medical Center in 2009. Jay earned a bachelor’s degree in psychology from the University of Georgia and a PsyD from the Virginia Consortium for Professional Psychology, which is associated with The College of William and Mary, Eastern Virginia Medical School, Old Dominion University and Norfolk State University.

Marilynn Sasportas Robinson Senior Vice President Saint Francis Healthcare 5959 Park Avenue Memphis, TN 38119 901.765.1805 saintfrancishosp.com Robinson is Senior Vice President at Saint Francis Healthcare, responsible for marketing, governmental affairs, customer service, business outreach, continuing medical education, volunteers and communications, working at both hospitals in the Saint Francis system for 20 years. A native New Yorker, she received her BA, cum laude, from Harvard-Radcliffe College, and her Master of Public Health from the Yale School of Public Health. An ordained minister who co-pastors an AME Church with her husband, Robinson serves as Board Chair of The Circles of Success Learning Academy and is on the boards of The Works, Inc., United Way, The Women’s Foundation, the local Cancer Society, and The Chamber of Commerce’s Government Affairs Committee.

Carol Ross-Spang Senior Vice President of Human Resources Methodist Le Bonheur Healthcare 1211 Union Ave., Suite 700 Memphis, TN 38104 901.516.0754 www.mlh.org Ross-Spang is senior vice president of Human Resources. She joined Methodist in 2000 as vice president of Human Resources and was promoted to her current role in 2001. In 2003, she was awarded the Methodist Healthcare Sherard Award as Executive of the Year for her work in leading the organization’s human capital strategies. Ross-Spang serves on the board and executive committee for the Shelby Farms Park Conservancy, and as Vice President of the Poplar Pike Arts Guild and remains active as a graduate of Leadership Memphis (Class of 1999).

S Steve J. Schwab, MD Chancellor The University of Tennessee Health Science Center Hyman Administration Building 62 S. Dunlap, Suite 220 Memphis, TN 38163 901.448.4796 sschwab@uthsc.edu Dr. Schwab is a licensed and board certified nephrologist and internist. In 2006, he was appointed executive dean for the College of Medicine at the University of Tennessee Health Science Center (UTHSC), which has major sites in Memphis, Knoxville, Chattanooga, and Nashville. Named UTHSC Chancellor in 2010, Schwab is ensuring that UTHSC remains the primary training center for the state of Tennessee’s health care professionals and advances its mission to enter the top quartile of Academic Health Science Centers in clinical care, research and education.

Lee S. Schwartzberg, MD, FACP Medical Director West Cancer Center President and Chief Medical Officer, ACORN Research, LLC 100 N. Humphreys Blvd. Memphis, TN 38120 901.683.0055 www.westclinic.com Dr. Schwartzberg is senior partner and Medical Director at West Cancer Center. He also serves as President and Chief Medical Officer for ACORN Research, LLC. He is a Professor of Medicine and Division Chief of Hematology/Oncology at The University of Tennessee Health Science Center. Board certified in Internal Medicine, Medical Oncology, and Hematology, he received his medical degree in 1980 from New York Medical College and completed his fellowship training in medical oncology and hematology at Memorial Sloan Kettering Cancer Center, where he also served as Chief Medical Resident. He is the founding editor-in-chief of the journal Community Oncology and the website OncologySTAT.com and serves on the editorial board of the Journal of Supportive Oncology.

Reynolds is Baptist Memorial Health Care’s president and CEO. He holds a Bachelor of Science degree from Arkansas State University and a master’s degree in

MEMPHIS MEDICAL NEWS // InCharge Healthcare // 2014

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Dr. Kenneth D. Sellers, FACS Medical Director Mid-South Transplant Foundation 8001 Centerview Parkway #302 Cordova, TN 38018 901.328.4455 ksellers@midsouthdonor.org www.midsouthtransplant.org Dr. Sellers is the Medical Director for the Mid-South Transplant Foundation. He also serves as consulting staff at Baptist Memorial Hospital. He previously served at Methodist University Hospital, the Memphis Veterans Administration Medical Center, St. Joseph Hospital, Le Bonheur Children’s Hospital and Baptist Memorial Hospital in Blytheville, Arkansas, He was Director of Emergency Room at Memphis City Hospital, played an active role in the first trauma service at the University of Tennessee Health Science Center and served as Associate Professor of Surgery at University of Tennessee-Memphis.

Richard Shadyac Jr. Chief Executive Officer ALSAC Memphis, TN 38105 901-578-2000 stjude.org Shadyac Jr. has been the CEO of ALSAC, the fundraising and awareness organization for St. Jude Children’s Research Hospital, since September 2009. Prior to becoming CEO, Shadyac served as the chairman and president of the ALSAC Board of Directors and was a practicing attorney for 27 years. He is a member of Memphis Tomorrow and The Greater Memphis Chamber.

Robert B. Shappley Associate Administrator Saint Francis Hospital 5959 Park Avenue Memphis, TN 38119 901.765.1805 saintfrancishosp.com Shappley was named Associate Administrator of Saint Francis Hospital in 2011. The appointment followed Shappley’s completion of an Administrative Residency at the hospital. Shappley, a former associate attorney for Black McLaren Jones Ryland & Griffee PC, is now responsible for Engineering, Environmental Services, and Food and Nutrition Services, as well as Contract Administration, for Saint Francis Hospital-Memphis. He has a Master of Business Administration with a dual concentration in Healthcare and Consulting from Wake Forest University’s School of Business and a Juris Doctor from the University of Memphis’ Cecil C. Humphreys School of Law.

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Antony Sheehan, MPHIL, MHSM, RN President Church Health Center 1210 Peabody Avenue Memphis, TN 38104 901.272.7170 sheehana@churchhealthcenter. org Professor Sheehan is the President of the Church Health Center. He was the 2011-2012 Health Foundation Quality Improvement Fellow at the Institute for Healthcare Improvement (IHI) in Boston. Before studying at IHI he was the Chief Executive Officer of one of England’s largest Community Health Services that provided mental health, learning disability, and primary care. Sheehan is a nurse by background and has worked in practice, education, and management.

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2014 // InCharge Healthcare // MEMPHIS MEDICAL NEWS

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HEALTHCARE Gary Shorb President and CEO Methodist Le Bonheur Healthcare 1211 Union Ave., Suite 700 Memphis, TN 38104 901.516.0543 www.mlh.org

Since October 2001, Shorb has served as president/CEO of Methodist Le Bonheur Healthcare. Shorb joined Methodist in 1990 as executive vice president. He focuses on the hospital’s faith-based mission and is committed to providing high-quality, cost-effective healthcare for everyone. Shorb is also dedicated to providing patient and family-centered care, an approach to the planning, delivery and evaluation of healthcare that is grounded in mutually beneficial partnerships among patients, families and healthcare providers.

Robert Shreve, EdD Associate Dean of Office of Medical Education The University of Tennessee Health Science Center 910 Madison Ave., Suite 1022 Memphis, TN 38163 901.448.5506 rshreve1@uthsc.edu Since 2007, Shreve has been associate dean of medical education in the UTHSC College of Medicine. He earned his BS and MS degrees from the University of Tennessee, Knoxville, and his EdD from the University of Virginia. Prior to joining the faculty in January 2002, Dr. Shreve was director of the Education Division for the Department of Family Medicine with the Brody School of Medicine at East Carolina University.

Keith Stanhill Chief Human Resources Officer Saint Francis Hospital 5959 Park Avenue Memphis, TN 38119 901.765.1805 saintfrancishosp.com Stanhill became Chief Human Resources Officer at Saint Francis Hospital–Memphis in August 2013. He is responsible for Human Resources oversight and guidance including recruitment, retention, regulatory compliance, HR Policies and Procedures, employee relations, HR staff direction, and all other HR functions. Previously, he worked at Bon Secours Health System in St. Petersburg, Florida. Stanhill has a bachelor’s degree in International Relations from California State University at Long Beach and did his masters work in Human Resources at Golden Gate University in San Francisco. Stanhill is a member of the Society for Human Resources Management.

Jill M. Steinberg Shareholder Baker, Donelson, Bearman, Caldwell & Berkowitz, PC 165 Madison Avenue, Suite 2000 Memphis, Tennessee 38103 901.577.2234 jsteinberg@bakerdonelson.com Steinberg specializes in the representation of hospitals and physicians in medical malpractice cases. She also defends nursing homes and assisted living facilities in litigation and has experience in product liability litigation involving the pharmaceutical and medical device industries. Steinberg is listed in The Best Lawyers in America in Medical Malpractice Law, Personal Injury Litigation and Product Liability Litigation, and is listed

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Jena Steinle, PhD Director of Research, Department of Ophthalmology; Associate Professor of Ophthalmology; Anatomy and Neurobiology; and Pharmaceutical Sciences The University of Tennessee Health Science Center 930 Madison Ave, Suite 768 Memphis, TN 38163 901.448.1910 jsteinl1@uthsc.edu Dr. Steinle joined the Hamilton Eye Institute (HEI) at the University of Tennessee Health Science Center in 2007. She recently became director of research at HEI and runs an active research laboratory, developing new treatments for diabetic retinopathy. She is focused on diabetic eye disease in type 1 and type 2 diabetic patients. She is funded by two grants from the National Institutes of Health, a Department of Defense grant, Veteran’s Administration funding, and the Juvenile Diabetes Research Foundation (JDRF). She has also served on the Memphis JDRF chapter board of directors.

David Stern, MD Executive Dean of College of Medicine The University of Tennessee Health Science Center 910 Madison Ave., Suite 1002 Memphis, TN 38163 901.448.5529 dstern@uthsc.edu Dr. Stern is executive dean for the UTHSC College of Medicine and vice chancellor for Clinical Affairs at UTHSC. An accomplished physician-scientist and administrator, he joined UTHSC in spring 2011. His strengths include recruiting talented researchers, promoting clinical excellence in the faculty practice plans, and forging strong partnerships between UTHSC and its hospital and health system partners statewide. His research has focused on properties of the blood vessel wall, especially in chronic vascular disorders like diabetes and Alzheimer’s disease.

Terri Stewart, RN, MSN Chief Nursing Officer Saint Francis Hospital 5959 Park Avenue Memphis, TN 38119 901.765.1805 saintfrancishosp.com

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Stewart came to Saint Francis Hospital as a staff nurse in 2004. She served as Director of Nursing Support Services and Associate Chief Nursing Officer before being appointed Chief Nursing Officer in 2010. She received her Masters of Science in Nursing from the University of Tennessee College for Health Sciences and her Bachelor of Science in Nursing from Union University.

Michaelia G. Sturdivant Chief Operations Officer Church Health Center 1210 Peabody Avenue Memphis 38104 901.272.7170 sturdivantm@ churchhealthcenter.org Sturdivant is the Chief Operations Officer at the Church Health Center and is responsible for all program ministries of the Church Health Center including Wellness, Medical and Outreach. Mike began as a director at the Church Health Center in 2002 following

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a 25-year career in nursing and administration at Baptist Memorial Health Care and Baptist College of Health Sciences in Memphis. She is an active member of Christ United Methodist Church and currently serves as the Community Lay Director for the Memphis Emmaus Community. Mike also serves as 2013 President of Mid-South Medical Group Managers Association and Co-Chair of the Healthy Memphis Common Table Health Equity Task Force.

Brian Sullivan Principal & CEO Sullivan Branding 175 Toyota Plaza, Suite 600 Memphis, TN 38103 901.526.6220 Sullivan has more than 24 years of marketing and communications experience on the client and agency sides. On the client side, he has held management positions in market research, strategic planning and brand management. On the agency side, he has served as senior vice president and group account supervisor, working on national accounts at a large shop before co-founding the agency that has evolved into Sullivan Branding. He has a BS in Finance from the University of Tennessee and an MBA from the University of Memphis.

Robert Sumter, Ph.D. Executive Vice President, COO and CIO Regional Medical Center 877 Jefferson Avenue Memphis, TN 38103 901.545.7100 the-med.org Sumter is responsible for clinical and professional

operations at the hospital, in addition to information technology. He joined Regional Medical Center in 2010 and is leading the health system through substantial information technology upgrades and changes. His professional experience includes a distinguished career with the US Navy and CIO experience with a Fortune 500 company. He is a Certified Six Sigma Black Belt and a Certified Healthcare Executive with the American College of Healthcare Executives.

T Laura A. Talbot, PhD, EdD, RN Dean and Professor of College of Nursing The University of Tennessee Health Science Center 920 Madison Ave., Suite 1027 Memphis, TN 38163 901.448.6135 ltalbot@uthsc.edu Dr. Talbot joined UTHSC in June 2012, bringing extensive administrative, clinical and research acumen to the College of Nursing. Much of her experience was gleaned during more than 30 years of service in the U.S. Air Force, where she rose to the rank of Colonel and commanded a medical squadron. The UT College of Nursing is the leading producer of nursing faculty and graduate nurses in the Mid-South.

Anthony Tate Founder, President Ashaun, Inc. 5100 Poplar Ave, Ste 726 Memphis, TN 38137 901 312 7023 www.Ashaun.com Tate founded Ashaun, LLC., an inbound call center in 2000 and serves as it’s president. Ashaun’s clients include Cigna Healthcare, State of California, State of Tennessee and GTECH. The management staff at Ashaun brings over 30 years combined call center experience. Tate is an Election Commissioner in Shelby County, serves on the board of directors of The Regional Medical Center in Memphis and sits on other local boards.

Kurt W. Tauer, MD, FACP Chief of Staff West Cancer Center 100 N. Humphreys Blvd. Memphis, TN 38120 901.683.0055 www.westclinic.com Dr. Tauer is senior partner and Chief of Staff at West Cancer Center. He received his medical degree from Saint Louis University School of Medicine. He interned and served as Chief Resident in Internal Medicine at Baptist Memorial Hospital, Memphis and went on to complete his Fellowship in Medical Oncology at Memorial Sloan-Kettering Cancer Center in New York. Dr. Tauer joined The West Clinic in 1985. He serves as clinical instructor at the University of Tennessee Health Science Center. He has co-authored more than 45 abstracts and two dozen papers appearing in publications such as Proceedings from the American Society,

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Journal of Clinical Oncology, Cancer Treatment Report and the New England Journal of Medicine.

Chris Thomas Manager of Business Development – healthcare sector Ashaun, Inc. 5100 Poplar Ave, Ste 726 Memphis, TN 38137 901 312 7023 www.ashaun.com Thomas is Managing Director of Ashaun’s health care product development. He has served as Shelby County Probate Court Clerk and also is a Shelby County Commissioner. Thomas is responsible for the development of Ashaun’s interface with both insurance companies and health care providers. One of Ashaun’s health care clients is Cigna which allows direct customer contact. Under his direction ASHAUN, is working with different providers in customer support and development in the population of health management information.

Donald B. Thomason, PhD Dean of College of Graduate Health Sciences The University of Tennessee Health Science Center 920 Madison Ave., Suite 407 Memphis, TN 38163 901.448.5538 dthomason@uthsc.edu Dr. Thomason was named Dean for the College of Graduate Health Sciences in May 2012. His tenure at UTHSC began in 1990. During this time, he has taught in the Colleges of Medicine, Dentistry and Pharmacy, serving on various faculty committees for students in these colleges. As chair of the College of Graduate Health Sciences Curriculum Committee, he designed and implemented database solutions to improve the efficiency of tracking student progress and to manage the college’s extensive curriculum.

Gail Thurmond, MD Senior Vice President of Clinical Effectiveness Methodist Le Bonheur Healthcare 1211 Union Ave., Suite 700 Memphis, TN 38104 901.516.0749 www.mlh.org As senior vice president of clinical effectiveness, Dr. Thurmond is responsible for the Methodist Le Bonheur Medical Staff including credentialing, medical staff committees, and physician quality. She has oversight of other physician leaders in the system including the chief medical officers. Thurmond received her MBA from University of Tennessee Knoxville in 2000 and subsequently was appointed to their faculty, teaching Health Information Technology. She currently serves on their Physician Executive MBA Advisory Council. A Certified Six Sigma Black Belt, Thurmond is passionate about patient safety and reducing variations in care. She champions several ongoing quality improvement projects.

Tish Towns, FACHE Senior Vice President, External Relations Regional Medical Center 877 Jefferson Avenue Memphis, TN 38103 901.545.7100 the-med.org

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ment and leadership. Her current administrative duties include community and government relations, communications and marketing, pastoral care and guest services. She currently serves on the boards of American Lung Association of the Midland States, Make-A-Wish Foundation of the Mid-South and the Memphis Medical Center.

U Michael Ugwueke, DHA, MPH, FACHE Executive Vice President and Chief Operating Officer Methodist Le Bonheur Healthcare 1211 Union Ave., Suite 700 Memphis, TN 38104 901.516.0937 www.mlh.org Ugwueke became executive vice president and chief operation officer in 2012. As COO, he provides strategic and operational leadership for the system’s seven adult inpatient hospitals and affiliated companies. Ugwueke previously served as senior vice president, Methodist North and South Hospitals, which he began leading in June 2009. Prior to assuming this role, he served as administrator/CEO of Methodist South Hospital, held since February 2007. Ugwueke earned a Master of Public Health from Emory University and a Doctor of Health Administration and Leadership degree from the Medical University of South Carolina. In 2012, Ugwueke was honored as one of Modern Healthcare’s Top 25 Minority Executives in Healthcare.

V Kim Van Frank, RN, BSN, MBA Executive Director Mid-South Transplant Foundation 8001 Centerview Parkway #302 Cordova, TN 38018 901.328.4455 kvanfrank@midsouthdonor.org www.midsouthtransplant.org Van Frank is the Executive Director of the Mid-South Transplant Foundation,the federally designated Organ Procurement Organization. She is responsible for the day-to-day operations including long-range strategic planning to achieve its mission. Van Frank earned her Masters of Business Administration and Bachelor of Science in Nursing from Union University and a Diploma of Nursing from Methodist School of Nursing.

in most areas of the health care business, from the patient’s bedside to management. She’s also become a champion for improving women’s health.

W Dawn Wade Chief Financial Officer Trezevant 177 North Highland Street Memphis, TN 38111 901.515.2800 www.trezevantmanor.org Wade has served as CFO at Trezevant for the past fifteen years. She has worked in the healthcare industry for almost two decades. Mrs. Wade has been a staff accountant for Riddle Memorial Hospital and director of accounting for Riddle Village. Wade was awarded her bachelor of science degree from Widener University in Chester, Pa.

Anita Vaughn CEO and Administrator Baptist Memorial Hospital for Women 6225 Humphreys Blvd Memphis, TN 38120 901.227.9101 anita.vaughn@bmhcc.org Vaughn has been administrator and CEO of Baptist Memorial Hospital for Women since it opened in 2001. A graduate of the Baptist Memorial Hospital School of Nursing, Vaughn later earned her bachelor’s and master’s degrees from the University of Memphis. During her 40 years with Baptist, she’s gained experience

Rick Wagers Senior Executive Vice President and Chief Financial Officer Regional Medical Center 877 Jefferson Avenue Memphis, TN 38103 901.545.7100 the-med.org Rick Wagers joined Regional Medical Center in March 2010. His areas of responsibility include oversight of finance, materials management, security, engineering, facilities development, safety and the revenue cycle. He has more than 35 years of professional experience in healthcare finance and worked at Vanderbilt

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InCharge University Medical Center in Nashville for many years. He is a member of the Health Financial Management Association and serves as Chairman of the Tennessee Hospital Association Audit Committee. He is also a Board Member of the Memphis and Shelby County Downtown Parking Authority and the Tennessee Hospital Solutions Group.

Clarence B. Watridge, MD Physician Chairman Semmes-Murphey Clinic 6325 Humphreys Boulevard Memphis, Tennessee 38120 901.522.7700 semmes-murphey.com Dr. Watridge is a board certified neurosurgeon at Semmes-Murphey Clinic and serves as Chairman of the Board for the clinic. He joined Semmes-Murphey in 1985, and at various times has held/holds leadership positions in his field, including: President and Board Member of the Memphis Medical Society, President of the Southern Neurosurgical Society, President of the Tennessee Neurosurgical Society, Vice President on the Board of the American Association of Neurological Surgeons (AANS), and Board Member of the Medical Education and Research Institute (MERI). Dr Watridge is affiliated with several area hospitals was Past Chairman of the Baptist Neuro-Service Line. He is a Professor of Neurosurgery at University of Tennessee, Department of Neurosurgery and a sought-after speaker at national medical gatherings.

John Webb Chief Executive Officer Trezevant 177 North Highland Street Memphis, TN 38111 901.515.2800 www.trezevantmanor.org

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Monica Wharton Senior Vice President and Chief Legal Counsel Regional Medical Center 877 Jefferson Avenue Memphis, TN 38103 901.545.7100 the-med.org

Buckner Wellford Shareholder Baker, Donelson, Bearman, Caldwell & Berkowitz, PC 165 Madison Avenue, Suite 2000 Memphis, Tennessee 38103 901.577.2152 bwellford@bakerdonelson.com Wellford is chairman of Baker Donelson’s Health Care Advocacy Group and represents hospitals, physicians and medical groups in health care litigation, regulatory, peer review, contract and employment matters. He is listed in The Best Lawyers in America in Commercial Litigation, Medical Malpractice Law, Personal Injury Litigation and Product Liability Litigation, and was named the Best Lawyers’ 2013 Memphis Product Liability Litigation - Defendants “Lawyer of the Year”. Wellford is also listed in Chambers USA as a leading Litigation: Medical Malpractice Defense lawyer in Ten-

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nessee and is recognized in Mid-South Super Lawyers, as among the top 50 attorneys in Memphis and top 100 attorneys in Tennessee.

Mr. Webb has been the C.E.O. of the organization for the past twelve years after serving several years on the Board of Directors. He received his undergraduate education at the University of Kentucky and graduate studies at the Schools of Business at the University of Alabama and the University of Memphis. A Certified Public Accountant, his career experience includes public accounting, banking, public finance, land development, commercial construction and financial consulting.

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Wharton serves as the principal attorney for the health system, and has direct supervision over contracts, collective bargaining, employment and labor, and other healthcare matters. She also supervises the hospital’s risk management program. Prior to joining Regional Medical Center, she was an attorney in a local law firm where she amassed extensive experience in litigation in the areas of healthcare, employment contracts and medical malpractice.

Charles “Chuck” Woeppel Chief Executive Officer UT Medical Group, Inc. 1407 Union Ave. Memphis, TN 38104 901.866.8383 www.utmedicalgroup.com Woeppel was named Chief Executive Officer for UT Medical Group in 2013. He joined the organization in 2012 as Chief Operating Officer, bringing more than 25 years of experience in managing academic and private practice physician groups and other health care organizations in Virginia, Tennessee, Louisiana, Texas, New York, Georgia, and California. He previously

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served as Executive Director for Meharry Medical Group at Nashville’s Meharry Medical College, where he led the transition from an academic practice plan to a centralizing practice plan. He also served as Chief Operating Officer for the University of Virginia Health Services Foundation and as CEO for Louisiana’s St. Theresa Medical Complex.

Y Dr. Furhan Yunus Associate Chief Medical Officer Boston Baskin Cancer Foundation 80 Humphreys, Ste 220 Memphis, TN 38130 901.722.0561 www.bostonbaskin.com Additionally, he serves as the Associate Director for Academic Affairs and Program Development for Baptist Cancer Center and is the Director of the Malignant Hematology-Transplant program for BCC. Dr. Yunus completed his internal medicine residency at Methodist Hospital Memphis and his hematology/ oncology fellowship and BMT training at the University of Arizona Comprehensive Cancer Center. He has extensive practice management experience in both a community and academic setting and is the recipient of America’s Top Doctors and Best Doctors in America.

West TN Listings

Derick Ziegler CEO and Administrator Baptist Memorial HospitalMemphis 6019 Walnut Grove Road Memphis, TN 38120 901.226.0505 derick.ziegler@bmhcc.org Ziegler has served as administrator and CEO of Baptist Memorial Hospital-Memphis since August 2010. Prior to assuming this position he served for two years as CEO of Baptist Memorial Hospital in Union City, Tennessee. Before coming to Baptist, Ziegler spent 23 years in the Army as a health care administrator, where he retired as a Colonel. Ziegler serves on the Shelby Farms Park Board, the Baptist College of Health Sciences Board, and is the Vice President of Mid-South Health Care Executives.

Mark H. Allen Chief Operating Officer The Jackson Clinic, P.A. 828 N. Parkway, Jackson, TN 38305 731.422.0285 jacksonclinic.com Allen joined The Jackson Clinic in 2005 and was named the Chief Operating Officer in 2012. The Jackson Clinic has over 130 physicians practicing in 25 specialties and subspecialties. He is responsible for the operations of the clinic’s 12 locations across 3 counties and more than 500 employees. He is an active member of the American Medical Group Associations COO Leadership Council as well as a member of the Medical Group Management Association.

David Alred Director of Practice Administration West Tennessee Medical Group West Tennessee Neuroscience & Spine 700 W. Forest Ave., Suite 200 Jackson, Tennessee 38301 731.988.9517 Alred is Director of Practice Administration for West Tennessee Medical Group. He provides direction and management for West Tennessee Neuroscience & Spine Center and MedSouth Medical Center located in Dyersburg and Halls. He also directs operations of

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Because We Specialize In You.

731.422.0213 800.372.8221 jacksonclinic.com

We Have A Team Of 131 Doctors Providing Comprehensive Care In Over 25 Specialties & Subspecialties Anesthesiology Cardiology Convenient Care Dermatology/Mohs Surgery Endocrinology ENT/Otolaryngology Family Practice Gastroenterology General, Thoracic & Vascular Surgery Geriatrics Hospitalist Infectious Disease Internal Medicine Nephrology Obstetrics & Gynecology Oncology & Hematology Ophthalmology Orthopedic Surgery & Sports Medicine Pediatrics Plastic Surgery Podiatry Psychiatry Psychology Pulmonary & Critical Care Medicine Radiology Sleep Medicine Urology

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the Milan School Health Clinic and the WTH Clinic at Marvin Windows and Doors in Ripley, Tenn.

Bobby Arnold President/Chief Executive Officer West Tennessee Healthcare 620 Skyline Drive Jackson, Tennessee 38301 731.541.6730 info@wth.org Prior to accepting the position of President and CEO, Arnold had been Interim President and CEO since June 2009. Prior to that, he had been VP and CFO since 1999. During his 27 years in the healthcare system, he has been accounting manager, accounting director, and controller. Arnold received his Bachelor of Science degree in accounting in 1975 from Union University in Jackson. Arnold oversees all operations of West Tennessee Healthcare system-wide.

B Jeff Blankenship, CPA Chief Financial Officer West Tennessee Healthcare 620 Skyline Drive Jackson, Tennessee 38301 731.541.6733 info@wth.org Blankenship joined West Tennessee Healthcare in 1996 and has a BSBA from Union University and an MBA from the University of Memphis. Before assuming duties as Chief Financial Officer, his previous positions included Internal Auditor and Controller. Blankenship oversees West Tennessee

Healthcare’s Revenue Strategies, Finance Accounting, Reimbursement, Managed Care, Internal Audit, Patient Financial Services, Employer Services, Health Partners, Materials Management and Strategic Development.

Barry “Skipper” Bondurant CEO and Administrator Baptist Memorial Hospital-Union City 1201 Bishop Street Union City, TN 38261 731.884.8601 skipper.bondurant@bmhcc.org Bondurant joined Baptist Memorial Hospital-Union City as administrator and CEO in 2012. Bondurant earned a bachelor’s degree in education from the University of Tennessee at Martin, a master’s degree in exercise and sports medicine from the University of Memphis and another master’s degree in business administration from Union University. He previously served as administrator and CEO of Baptist Memorial Hospital-Tipton and assistant administrator at Baptist Memorial Hospital-Union City.

board as Chair of Member Services. Bradberry is also an adjunct instructor for Bethel University teaching various management classes.

Susan Breeden CEO and Administrator Baptist Memorial HospitalHuntingdon 631 R. B. Wilson Drive Huntingdon, TN 38344 731.986.7280 susan.breeden@bmhcc.org Breeden is administrator and CEO of Baptist Memorial Hospital-Huntingdon. She earned a bachelor’s degree from the University of Tennessee at Martin and began her career with Baptist in 1988 as business office director at Baptist Huntingdon. After a brief absence, Breeden returned in 1993 as administrative assistant and chief financial officer. Breeden was named associate administrator of the hospital in 1996 and was promoted to her current position the following year.

Brian Bradberry Administrator Eastwood Clinic 1323 Eastwood Street Paris, Tennessee 38242 731.642.2011 Bradberry has worked in healthcare management for 17 years, covering two independent physician clinics and one integrated healthcare corporation. Brian currently serves as President of the West Tennessee Medical Group Management Association which meets in Jackson every month. He also serves on the Tennessee Medical Group Management (TMGMA)

Wendie Carlson Vice President, Human Resources West Tennessee Healthcare 620 Skyline Drive Jackson, Tennessee 38301 731.541.6767 info@wth.org Carlson joined West Tennessee Healthcare in 2012 with more than 20 years of progressive Human Resource leadership experience. She is the former Director of Human Resources Strategic Services

No More “Business as Usual”

Positioning for the New Healthcare Environment Experts of American healthcare have been saying for years that healthcare providers cannot continue doing what they have been doing and be successful in the new healthcare environment. While focusing on “Obamacare” as the main challenge facing physicians, we have missed the most important change coming - the changing patient population – age, race and social status. An entirely new patient population with different insurance patterns, different payor mixes and different kinds of wants/needs outweighs the impact of Obamacare or anything else. Increasing emphasis will be placed on keeping patients well (and, to the extent possible, out of the doctor’s office), managing patients for the long-run with emphasis on chronic as opposed to acute care. Future services will be driven by patient needs reinforced by demands by policy makers and payors that may not align with traditional practice goals. Physician practices will have to determine the needs of the population being served (and the desires of payors and other stakeholders) and then determine the mix of services to be offered, appropriate practice locations, and marketing strategies. One way in which physician practices can position themselves is to develop an understanding of the patients they will be serving in the future. The fact is: tomorrow’s patient is going to be different from today’s patient. Understanding the nature of

MEMPHIS MEDICAL NEWS // InCharge Healthcare // 2014

this next generation of healthcare consumers and anticipating their needs is going to be a prerequisite not only for success but for survival. Tens of millions of baby boomers are aging into their 60’s and will require an increasing amount of health services. These are not your grandmother’s “elderly” but a relatively youthful and well-insured cohort. Women will increase as a proportion of the patient population, and women traditionally use more health services than men. Further, women make most of the decisions related to healthcare for their significant others. Ethnic patients will continue to grow in numbers and diversity and the 2010s may be remembered for the dissipation of the predominately white patient population. Increasingly diverse healthcare consumers will have new and different requirements and expectations. Finally, millions of healthcare consumers are expected to eventually enroll in a health insurance exchange or Medicaid under “Obamacare”. Many of these newly “enfranchised” consumers will come equipped with quite different needs and perspectives. Progressive physician practices should consider these challenges as opportunities, and as a revenue focused practice management group, we (ADF Medical - Practice Development Strategies), believe that physicians can be “winners” in this new environment by meeting the needs of these emerging patient populations while maximizing revenue.

As an adjunct to our traditional revenue generation methodologies, we are adding capabilities for assessing the emerging market, identifying opportunities for practice growth, and developing strategies for capturing a meaningful share of emerging markets. While there are different potential approaches to positioning for the new environment, we and other healthcare specific development groups plan to interface practice repositioning services with our existing revenue enhancement techniques, providing seamless solutions to the challenges of the new healthcare environment. Physicians MUST know the accurate data about the patients/clients they will have – how else can they possibly plan correctly? This is a new mindset - for now and the future success of physician practices. Co-authored by Alan Flippin,CEO of ADF Medical and Dr. Richard K. Thomas, Healthcare Author and Data Expert, Memphis, TN.

Memphis Nashville Jackson www.adfmedical.com

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at Baylor Health Care System and former Director of Human Resources at Baylor University Medical Center. Carlson has an MBA from the University of Dallas, and a BBA from the University of Texas at Arlington. She oversees Human Resources and Guest Relations.

John M. Carruth Executive Director of Orthopedics West Tennessee Healthcare 620 Skyline Drive Jackson, TN 38301 731.541.5136 Carruth has been in the healthcare field for 33 years. For the past 15 years, he has served as a Hospital Administrator at Camden General, Milan General, Humboldt General and Decatur County General Hospital. His current position is Executive Director of Orthopedics for West Tennessee Healthcare.

Mary Helen Cepparulo Administrator Jackson Urological Associates, PC 28 Medical Center Drive Jackson, TN 38301 731.427.9971 maryh@juassoc.com Mary Helen has enjoyed the many challenges of office administrator for Jackson Urological Associates, PC for 22 years. With the many regulatory and technical changes through the years, she anticipates many more in the future. Mary Helen is a current member of Tennessee Medical Group Management and the national Medical Group Management Association. As a past president of West Tennessee Medical Group Management Association, she has a strong belief that office administrators should network to maintain knowledge and share their experiences.

LeAnn Childress, PT, ATC, ATRIC Director Sports Plus Rehab Centers, Sports Plus AquaTherapies, Work Plus Rehab Center 101 Jackson Walk Plaza Jackson, Tennessee 38301 731.234.7593 In 2007, Childress became Director of Sports Plus Rehab Centers which had 5 locations in West Tennessee. Since then, she has spearheaded the addition of 7 new locations including the addition of Work Plus Rehab Center and Sports Plus AquaTherapies in 6 additional counties outside of Madison County. Childress attended Union University before graduating from the School of Allied Health at the University of Tennessee Health Science Center in Memphis.

Alan Couch Principle Provider Contracting Blue Cross Blue Shield of Tennessee (BCBST) 51 Stonebridge Blvd. Jackson, TN 38305 731.664.4181 alan_couch@.bcbst.com Couch has been employed with (BCBST) for 23 years. He assumed the role of Director of Provider Networks and Contracting in 2004 for West Tennessee Blue Cross Blue Shield of Tennessee which covers both Region 5 (Jackson, TN) and Region 6 (Memphis, TN). More recently in 2013 he has been named Principle of Provider Contracting for West Tennessee. The focus of BCBST Provider Networks and Contracting Division is to build BCBST provider networks and maintain business relationships with contracted providers.

F Jeff Frieling Vice President/Chief Information Officer West Tennessee Healthcare 620 Skyline Drive Jackson, Tennessee 38301 731.541.6748 info@wth.org Frieling joined West Tennessee Healthcare in 1989 and has had positions within the system including Administrative Director of West Tennessee Cancer Center, Administrator of Humboldt General Hospital and Director of Applications in Information Systems. He has degrees in Radiation Therapy, Operations Management, Business Management, a certificate in Healthcare Administration and is a Fellow in the American College of Healthcare Executives. He oversees Information Systems, IT Security, HIM, Bio-Med and the Laboratory Services.

G Karen Grace Administrator Arthritis Clinic 371 N. Parkway, Ste 400 Jackson, TN 38305 731.664.0002 Grace’s career in healthcare has spanned over 30 years. She currently holds the administrative position with the Arthritis Clinic in Jackson. Previously, she held positions at the Tennessee Department of Health, the Jackson Clinic, and

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Blue Cross Blue Shield of Tennessee. She serves on the Board of the National Organization of Rheumatology Managers.

Bernie Grappe Executive Director of Marketing West Tennessee Healthcare 620 Skyline Drive Jackson, Tennessee 38301 731.541.6730 info@wth.org Grappe became Executive Director of Marketing of West Tennessee Healthcare in May, 2013. He has a BA in Communications-Journalism and a Master of Business Administration from Louisiana State University, Shreveport. Grappe has more than 20 years of experience and has served in leadership roles in Louisiana, Florida, Texas and most recently at DCH Health System in Tuscaloosa, Alabama. He will be responsible for marketing, communications, public relations and media services.

Amy Griffin Vice President/Chief Compliance Officer West Tennessee Healthcare 620 Skyline Drive Jackson, Tennessee 38301 info@wth.org Griffin joined West Tennessee Healthcare in 1998. Previous positions with the system include Controller of Camden General Hospital, Controller of Milan General Hospital and Administrator of Camden General Hospital. She has a BSBA in Accounting, an MBA from Union University, and Executive Juris Doctor from Concord University School of Law. She has a Certification in Health Care Compliance. Griffin oversees Compliance, Privacy, IRB, and Safety Engineering.

H David Henry Chief Operating Officer Regional Hospital of Jackson 367 Hospital Blvd Jackson, TN 38305 731.661.2000 Henry was appointed Assistant CEO of Regional Hospital of Jackson in August of 2013. Prior to being at Regional, he was the Interim CEO of Henderson County Community Hospital and the Assistant CEO of Dyersburg Regional Medical Center. He has also held management positions at LeBonheur Children’s Hospital and Methodist University Hospital in Memphis, TN. Henry has a Master’s in Business Administration and a Masters in HealthCare Administration from the University of Alabama at Birmingham.

Currie Higgs Vice President/Chief General Counsel West Tennessee Healthcare 620 Skyline Drive Jackson, Tennessee 38301 info@wth.org Higgs joined the West Tennessee Healthcare system in 2000 as Assistant General Counsel and became General Counsel in 2003. She has a BA from Northwestern University, JD-College of William and Mary, Marshall Wythe School of Law. She oversees Legal, Contract Development, Review and Management, Litigation Management, General and Healthcare Laws, Rules and Regulations, Risk Management, Insurance Claims, Certain Safety Issues and Pre-Litigation Matters.

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HEALTHCARE Leigh Ann Hughes Chief Financial Officer Hardin Medical Center 935 Wayne Road Savannah, TN 38372 731.926.8299 www.HardinMedicalCenter.org

Hughes was recently promoted to the position of Chief Financial Officer at Hardin Medical Center (HMC). Hughes began her career at HMC as the controller and supervisor of the accounting department. She graduated with honors in 2004 with a Bachelor of Science in Business Administration from the University of Tennessee at Martin (UTM), then magna cum laude with her Master of Accountancy in 2005 also from UTM. Additionally Hughes holds an Associate of Science in Accounting from Jackson State Community College and in 2008 earned her certified public accountant (CPA) license.

R. Dale Humphrey, MHA Chief Executive Officer Henderson County Community Hospital 200 West Church Street Lexington, TN 38351 731.968.1817 www.hendersoncchospital.com Humphrey was named CEO at Henderson County Community Hospital in August of 2013. He previously served as Assistant CEO, COO and Interim CEO at Regional Hospital of Jackson since 2009. Humphrey has 25 years of healthcare experience with a background in business development, managed care contracting, and physician recruitment. He holds a master’s degree in Health Care Administration from Austin Peay. Humphrey and his wife Gloria have two children, son Rob and daughter Mary.

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J Karen “Kay” Jordan, CPA, FACMPE Administrator Sports, Orthopedics & Spine 569 Skyline Dr. Jackson, Tennessee 38301 731.427.7888 sportsorthospine.com Jordan is the administrator for Sports, Orthopedics & Spine with locations in Jackson, Parsons, Dyersburg and Union City, Tenn. She is a certified public accountant and a Fellow in the American College of Medical Practice Executives and has previously served as adjunct faculty for Eastern Kentucky University in Richmond, Kentucky. Jordan has held numerous leadership roles in the Medical Group Management Association and the American Academy of Orthopedic Executives.

K William A. Kenley, FACH Senior Vice President/CEO Methodist Fayette Hospital 214 Lakeview Drive Somerville, TN 38068 901.516.4057 www.mlh.org Kenley is the current Chief Executive Officer of Methodist Fayette Hospital. He holds a master’s degree in health administration from Duke University and a Bachelor of Science degree from Radford University in Virginia. Kenley has also served as CEO for Methodist LeBonheur Germantown Hospital since

Ruby Kirby Administrator Bolivar General Hospital 650 Nuckolls Road Bolivar, Tennessee 38008 731.659.0218 wth.org Kirby has been administrator of Bolivar General Hospital since January, 2002. She began her healthcare care career at West Tennessee Healthcare in 1979 and previously served as Director of General Surgery and SICU at Jackson Madison County General Hospital and Director of Patient Care at Bolivar General Hospital. Kirby has served on the board of the Tennessee Technology Center (Whiteville), Hardeman County Health Council and received 2012 Sterling Award in recognition of the Top 20 Most Influential Women of West Tennessee.

Donna W. Klutts, RHIT, CMPE Chief Executive Officer West Tennessee Bone & Joint Clinic, PC 24 Physicians Drive Jackson, TN 38305 731.661.9825 www.wtbjc.com Klutts has been in her current position for the past 13 years. The clinic has 12 physicians, MRI, Physical

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Modern EMR implementation ensures close collaboration between providers. All referring physicians will be acknowledged and kept up to date.

Major private health insurance plans accepted Fee for Service / Easy Payment Plans Concierge Services Available

May 2009. Prior to this appointment, he served as the Administrator and CEO of Methodist North Hospital for 5 years and led the hospital to become the first private hospital in Memphis with an electronic medical record.

To refer a patient, please call 901.730.0575 7505 Capital Drive, Corporate Centre Germantown, TN 38138 www.germantownpsychiatry.com

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MEMPHIS MEDICAL NEWS // InCharge Healthcare // 2014

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Therapy and a Surgery Center with a staff of approximately 90 employees. She was awarded the 2013 Administrator of the Year by Tennessee Medical Group Management Association and State Volunteer Mutual Insurance Company. Klutts is a Certified Medical Practice Executive by the American College of Medical Practice Executives, a Certified Medical Office Manager and a Registered Health Information Technologist. She is an active member of the West TN MGMA as well as the State and National MGMA Associations.

Catherine Kwasigroh Vice President, Hospital Services West Tennessee Healthcare 620 Skyline Drive Jackson, Tennessee 38301 731.541.6734 info@wth.org Kwasigroh joined West Tennessee Healthcare in 1988. Previous positions with the system include Financial Analyst, Controller-Home Health Services, Executive Director of Finances, Compliance Officer, and Corporate Compliance Officer. She has a BS in Accounting, an MBA and is a Fellow in American College of Healthcare Executives. Kwasigroh oversees the Kirkland Cancer Center, Construction, Engineering, Maintenance, Security, Space and Property Management, Environmental Services, Laundry, Patient Transport, Admitting, Access, PBX and the Call Center.

Nicholas P. Lewis Administrator/ CEO Hardin Medical Center – Savannah 935 Wayne Road Savannah, Tennessee 38372 731.926.8000 hardinmedicalcenter.org Nick accepted the position of administrator and CEO at Hardin Medical Center in early 2013. He holds a bachelor’s degree in Business Administration from the University of North Carolina and a master’s degree in Healthcare Administration from Ohio State University. He comes to Hardin Medical Center from Lourdes Hospital in Paducah, Kentucky where he was the chief operating officer. He has been involved with patient experience and quality, patient safety, strategic planning, revenue growth, physician recruitment, and capital construction throughout his career.

M William I. Mariencheck, Jr., M.D. Chairman, Board of Directors The Jackson Clinic, P.A. 828 N. Parkway Jackson 38305 jacksonclinic.com Mariencheck joined The Jackson Clinic as a Pulmonary/ Critical Care physician in 2000. He is Board Certified by the American Board of Internal Medicine, American Board of Pulmonary Medicine and the American Board

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of Critical Care Medicine. He has completed the Advanced Management Program at Duke University Fuqua School of Business. He is on the Board of Directors for State Volunteer Mutual Insurance Company. He has served on the Board of Directors of the clinic since January, 2005 and as Chairman since March, 2007. Additionally, he is active in the American Group Management Association.

Miki Martin, PT Director LIFT Wellness 101 Jackson Walk Plaza Jackson, Tennessee 38301 731.425.6882 miki.martin@wth.org Martin graduated in 1993 from University of Tennessee Health Sciences in Memphis with degree in physical therapy. She began her career as physical therapist with JMCGH in December of 1993. She was Manager of Sports Plus North in 2002 and also Sports Plus Fitness in 2007. In 2012 she assumed the role of LIFT Director.

Gayle McRae West Tennessee REC Regional Manager tnREC 3340 Players Club Pkwy., Ste. 300 Memphis, Tennessee 38125 901.273.2619 tnrec.org McRae oversees a team of HIT Specialists in West Tennessee assisting providers in transitioning to electronic health records (EHRs) and achieving Meaningful Use standards. Since joining Qsource in 2001, McRae has

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focused on improving healthcare outcomes through quality improvement by advancing the adoption of health information technology. McRae has a BS in Microbiology from the University of Southern Mississippi, was a Medical Technology Program Graduate – American Society for Clinical Pathology, Inc. (ASCP) Registry from the Mississippi Baptist Medical Center.

Charlie Miller Chief Executive Officer Regional Hospital of Jackson 367 Hospital Blvd Jackson, TN 38305 731.661.2000 Miller has a strong track record leading health care organizations to improved clinical quality, operational performance and growth in market share. He has more than 36 years of experience as a senior executive in health care. He joined the hospital during a time of growth marked by a 12,000-square-foot expansion to its emergency department. Miller has a master’s degree in business administration from Tulane University and a bachelor’s degree in accounting from Virginia Commonwealth University. As CEO, he oversees a staff of more than 600 people as the hospital in north Jackson seeks to continue to improve its level of care while providing more options for patients.

Deann Montchal Vice President, Hospital Services West Tennessee Healthcare 620 Skyline Drive Jackson, Tennessee 38301 731.541.6732 info@wth.org Montchal joined West Tennessee Healthcare last

year following a career that includes being Chief of Operations, UI Heart and Vascular Center at University of Iowa hospitals and Clinics. She has an MBA in Healthcare from University of Phoenix, a BSN and RN from the University of Iowa. She has more than 20 years of experience in cardiology and cardiothoracic care. She oversees West Tennessee Heart and Vascular Center, Radiology, Imaging Center, Respiratory, Pharmacy, Dialysis, Wound Center, Infusion Clinic and PPU.

Michael Morrical Chief Executive Officer McKenzie Regional Hospital 161 Hospital Dr. McKenzie, TN 38201 731.352.5344 Morrical has served McKenzie Regional Hospital (MRH) since February 2013. He received his undergraduate degree in economics from Indiana University and a master’s degrees in health administration Virginia Commonwealth University. Morrical has 12 years of healthcare operations experience. Immediately prior to joining MRH, Morrical served as COO at Western Arizona Regional Medical Center in Bullhead City Arizona.

Gina Myracle Executive Director Kirkland Cancer Center 620 Skyline Drive Jackson, Tennessee 38301 731.541.5087 gina.myracle@wth.org

cancer services provided at Jackson-Madison county General Hospital including radiation therapy, medical oncology, research, tumor registry, hospice and community education and screenings. Myracle is also managing the addition of the beautiful, 80,000 square foot Kirkland Cancer Center building located on the hospital campus and was completed in November of 2013.

N Joyce Noles, BS, RN, EMT-P I/C Director Medical Center EMS 620 Skyline Drive Jackson, Tennessee 38301 731.425.9503 Noles has been with West Tennessee Healthcare (WTH) since 1997, where she began as a paramedic in the field. Entering management in 2002 as Benton County manager, moving to Jackson as the Operations Manager in 2005 and then to Director in 2010. Noles serves as the President of the West Tennessee Directors Association, as a member of the Tennessee Ambulance Service Association Board and as a member of the Jackson State Community College Advisory Board.

Myracle has been a part of the West Tennessee Healthcare system since 1980. She oversees all

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P Janice Pettigrew Administrator Tri-County Family Medicine & Urgent Care 110 E. Forest Ave. Jackson, Tennessee 38301 731.986.2213 ourfamilymd.com Pettigrew is the administrator for Tri-County Family Medicine. She has been with the practice since February 2005. She began working with Tri-County while they were renting a small building in McKenzie TN. The practice now has 6 locations, 4 physicians, 15 FNP or Physician Assistants and 70 other employees. The practices are located in Huntingdon, Paris, Martin, Camden, Dover, and Jackson, TN.

Dr. Lisa Piercey Vice President, Hospital Services West Tennessee Healthcare 620 Skyline Drive Jackson, Tennessee 38301 731.541.6732 info@wth.org Dr. Piercey joined the West Tennessee Healthcare Medical Staff in 2005 and Administration in 2009. She previously held the position of Assistant Medical Director. Dr. Piercey has a BS in Chemistry, MD and a Residency/Chief Residency in Pediatrics from ETSU, an MBA and is Board Certified by the American Board of Pediatrics. She oversees the LIFT Wellness Center, Sports Plus Clinics, Community Education, Disease Management, Senior Services, Food and Nutrition, Employer Services, and Community Health and Wellness.

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Tina Prescott Vice President/Chief Nursing Officer West Tennessee Healthcare 620 Skyline Jackson, Tennessee 38301 731.541.6735 info@wth.org Prescott joined West Tennessee Healthcare in 1996 and her previous positions with the system include nurse, clinical manager and Director of SICU as well as Administrator of Camden General Hospital. She has a BSN and a MBA from Union University. Prescott oversees the West Tennessee Women’s Center, Ayers Children’s Medical Center, Med/Surg, ICU/Progressive Care, Patient Care Standards, Clinical Development, Staffing/Patient Flow, Emergency Department, and the Chest Pain Unit.

R Dave Roberts, MD Vice President/Chief Medical Officer West Tennessee Healthcare 620 Skyline Drive Jackson, Tennessee 38301 731.541.6683 info@wth.org Dr. Roberts joined West Tennessee Healthcare in 2005. He has an MD from the University of Tennessee Center for Health Sciences and is Board Certified in Geriatric Medicine and Family Medicine. Dr. Roberts is Vice President of Medical Affairs and Chief Medical Officer and works closely with the medical staff, UT Family Medicine, Quality Outcomes, Quality Plus and Patient Safety (Infection Control, The Joint Commission).

memphismedicalnews.com

2014 // InCharge Healthcare // MEMPHIS MEDICAL NEWS

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HEALTHCARE Jamie Rodgers CEO and Administrator Baptist Memorial Hospital-Tipton 1995 Hwy 51 South Covington, TN 38019 901.475.5500 jamie.rodgers@bmhcc.org

Rodgers is administrator and CEO of Baptist Memorial Hospital-Tipton. He earned a Bachelor of Science degree in psychology and later a master’s degree in health services administration from Mississippi College. At the University of Minnesota, Rodgers earned his second master’s degree in health care administration. He previously served as administrator and CEO of Covington County Hospital in Collins, Miss., and director of hospital affiliate services for Mississippi Baptist Health Systems in Jackson, Miss.

Carl E. Rudd Administrator/CEO The Jackson Clinic, P.A. 828 N. Parkway, Jackson, TN 38305 731.422.0200 jacksonclinic.com Rudd joined The Jackson Clinic as Administrator/ CEO in 1976. Under his leadership, this organization has grown from 23 to 130 physicians with multiple locations. He is a Fellow of the American College of Medical Practice Executives and has also been a Certified Public Accountant since 1977. He has served on several health-related boards and is active in Medical Group Management Association as well as the Tennessee Society of CPAs.

James Ross Vice President/Chief Operating Officer West Tennessee Healthcare 620 Skyline Drive Jackson, Tennessee 38301 731.541.6735 info@wth.org Ross joined West Tennessee Healthcare in 1985. He has an AAS, AS in Nursing, BSN, MSHA and is certified as a Licensed Nursing Home Administrator, Licensed Emergency Medical Technician, and a Licensed Registered Nurse. Ross manages the overall operations of Jackson-Madison County General Hospital.

Joe Schifano CEO LIFELINE Blood Services 183 Sterling Farms Drive Jackson, Tennessee 38305 731.633.0241 Schifano has been with LIFELINE Blood Services since 1990 succeeding founder Jack Smythe as President and CEO. During his more than two decades with the blood center, LIFELINE has experienced significant growth including a three-fold expansion of the service area to include all nineteen rural West Tennessee counties.

patient engagement 2014 Be Social Pediatrics East uses Facebook to connect with parents.

Sherry Scruggs Administrator Milan General Hospital Facilities Manager Humboldt Medical Center & Trenton Medical Center 4039 South Highland Milan, Tennessee 38358 731.686.1591 wth.org Scruggs is Administrator of Milan General Hospital and serves as Facilities Manager for both Humboldt Medical Center & Trenton Medical Center. She previously served as Administrator of Gibson General Hospital and also served as Chief Nursing Officer of this facility. She was hired as a staff nurse in 1983 and filled many different management roles throughout the hospital. In 2011, she became administrator over two additional rural hospitals. All three hospitals are owned by West Tennessee Healthcare. Scruggs serves on many teams/committees in the healthcare system such as Lean projects, Clinical Documentation and Strategic Planning.

Bethany R. Smith MBA Interim CEO HealthSouth Cane Creek Rehabilitation Hospital 180 Mt. Pelia Rd. Martin, Tennessee 38237 731.587.4231 healthsouthcanecreek.com Smith joined Cane Creek Rehabilitation Hospital in 2010 and was appointed Interim CEO in 2013. With a master’s degree in Business Administration from the University of Tennessee in Martin, she has 20 years of healthcare experience. Some of the areas in which

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5100 Poplar Ave., Suite 726 Memphis, TN 38137

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InCharge Smith has provided leadership include construction projects, strategic planning and business development.

Timothy L. Smith, PhD, PhDc, APRN, CRNA Dean and Professor Union University School of Nursing Executive Director, Center for Excellence in Health Care Practice 1050 Union University Drive Jackson, TN 38305 731.661.5029 uu.edu/programs/nursing/ about/ Smith is dean of Union Universityâ&#x20AC;&#x2122;s School of Nursing, which has graduate and undergraduate degree programs in Jackson, Germantown and Hendersonville, Tennessee. Smith has extensive clinical practice in the areas of cardiac and obstetrical anesthesia and has done research in the area of awareness during anesthesia. Smith is a member of the Tennessee Association of Nurses, American Nurses Association, Tennessee Association of Nurse Anesthetists, American Association of Nurse Anesthetists and Sigma Theta Tau International.

Joel Southern Chief Executive Officer Haywood Park Community Hospital 2545 N. Washington Ave. Brownsville, TN 38012 731.772.4110 www.haywoodparkcommunity. com Southern was appointed Chief Executive Officer of

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Haywood Park Community Hospital in September 2012. With over 22 years of healthcare experience, he has been involved in both clinical and operational leadership which has included development and redesign of various specialty units and service lines throughout multiple facilities. Included in these developments was the complete oversight of two separate Emergency Departments, Emergency Department Fast Track, Cardiac Cath Lab, creating a Bariatric Center of Excellence, and developing North Alabamaâ&#x20AC;&#x2122;s only full time care Occupational Medical Service. He received both a Masters of Science in Nursing and Hospital and Healthcare Administration from the University of Alabama in Huntsville.

T Gary A. Taylor President & Owner Gary A. Taylor Investment Company 2574 Christmasville Cove, Suite H Jackson, TN 38305 731.668.1893 gtaylor@gatinvest.com Taylor has been a local contractor/developer of commercial real estate for over 35 years. Development projects for Gary A. Taylor Investment Company include medical facilities and commercial shopping centers. The company also developed the first Silver LEED-certified medical administration facility in West Tennessee. Gary A. Taylor and associates pride themselves in meeting the real estate solutions of companies, wanting to expand their business.

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U Karen Utley Vice President of System Services West Tennessee Healthcare 620 Skyline Drive Jackson, Tennessee 38301 731.541.6748 wth.org Utley has an ASN and a BSN from Union University and a MPH from University of Memphis. Before assuming responsibilities of the five West Tennessee Healthcare Affiliate Hospitals, previous positions included DON at Humboldt General Hospital, Administrator at Humboldt General Hospital, and Executive Director of Pathways. Utley oversees the five West Tennessee Healthcare Affiliate Hospitals in addition to Medical Center Medical Products and Infusion Services, Pathways, EMS, Sleep Lab, Physical Therapy, Occupational Therapy, Speech Therapy, EMG, and Home Health Services.

W Rosy Roberts Whalley Executive Director Elmcroft Senior Living 911 Old Humboldt Road Jackson, TN 38305 731.664.7787 Whalley has been Executive Director with Elmcroft Senior Living since September 2011. While under her direction, Elmcroft of Jackson has surged forward to be the best Assisted Living and

2014 // InCharge Healthcare // MEMPHIS MEDICAL NEWS

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Memory Care Community in Jackson, TN. She strongly serves as a Resident Advocate and has also brought educational events and Tours to new heights for medical professionals, families and the community regarding understanding Alzheimer’s disease.

Adrian Winfrey Patient Navigator West Tennessee Healthcare 655 Lexington Avenue Jackson, Tennessee 38301 731-265-5079 adrian.winfrey@wth.org Winfrey graduated from the University of Memphis with a Bachelor of Science in Education from the College of Education, Health and Human Sciences with a concentration in Exercise and Sports Science. A native of Memphis, Winfrey currently resides in Jackson, TN. She has completed her certification as a Health Insurance Marketplace Navigator granted through the Tennessee Primary Association. As a navigator I am employed through West Tennessee Healthcare to provide education, assistance and direction to those seeking help with the Health Insurance Marketplace.

Y Angela C. Youngberg Partner, Healthcare Practice Group Leader Rainey, Kizer, Reviere & Bell, PLC 105 S. Highland Avenue Jackson, Tennessee 38301 731.423.2414 ayoungberg@raineykizer.com Youngberg represents physicians, physician groups, hospitals, ASCs, nursing homes, DME suppliers, nurse practitioners, PT companies, and other types of healthcare providers and suppliers on matters such as Stark, Anti-Kickback, False Claims Act, Medicare/ Medicaid RAC, ZPIC, MAC, MIC, and other third party payer audits and appeals, HIPAA, coding/billing, and she handles healthcare contracts such as hospitalphysician contracts and the sales and purchases of healthcare providers.

Memphis Medical News InCharge Company Index A ADF Medical,22 Ashaun, 38, 39 Alsac, 35 Allen Morgan Health & Rehab Center, 24 B Baker Donelson Law Firm, 26, 36, 41 Baptist Cancer Center, 18 Baptist Memorial Healthcare Corporation, 10, 12, 16, 18, 20, 22, 24, 25, 27, 28, 30, 32, 33, 34, 40, 42 Blue Cross Blue Shield TN, 10 Bluff City Medical Society, 34 Boston Baskin Cancer Foundation, 34, 42 C Campbell Clinic, 26, 31 Christ Community Health Center, 18 Church Health Center, 32, 36, 35 Clearly MD, 14 D Delta Medical Center, 18, 20, 31, 33 F Family Cancer Foundation, 16 G Gardens of Germantown, 23 Gastro One, 24 Germantown Private Psychiatry, 32 H Hamilton Eye Institute, 22, 24, 36,

Healthy Memphis Common Table, 23 Hope House, 18 Howell Marketing, 26 J Jones Clinic, 18 J. William Appling, LLC, 10 L Lakeside Behavioral Health System, 24, 32 Le Bonheur Children’s Hospital, 10, 28, 32 M McDonald Murrman, 18 MECA Eye Center, 22 Medical Anesthesia Group, 28 Medtronic, 28 Memphis Bioworks Foundation, 12 Memphis Dermatology Group, 30 Memphis Medical Center, 20 Memphis Medical Society, 14, 16 Memphis Mental Health Institute, 18 Memphis Orthopaedic Group, 24 Methodist Le Bonheur Healthcare, 10, 12, 14, 16, 24, 27, 28, 30, 32, 33, 34, 36, 39, 40 MidSouth Healthcare Executives, 27 MidSouth Healthcare Management Co., 10 MidSouth Imaging, 12 MidSouth Pulmonary, 10 MidSouth Transplant Foundation, 23, 35, 40 Mroz Baier Breast Clinic, 12, 32

O Ortho Memphis, 12 P PCS Medical Solutions, 16, 24 Q QSource, 20 R Rainey Kizer Law Firm, 10 Regional Medical Center, 16, 38, 39, 40, 41 S Saint Francis Memphis, 10, 23, 24, 34, 35, 36 Saint Francis Bartlett, 12, 16, 28 Semmes Murphey, 30, 41 Sullivan Branding, 12, 38 St. Jude Children’s Research Hospital, 18, 20, 23, 28 T Trezevant, 27, 40, 41 TriMetis, 16 Trumbull Labs, 26 U UTHSC, 10, 14, 30, 34, 36, 38, 39 UT Medical Group, 14, 27, 28, 41 l V Veterans Affairs Hospital, 28, 31, 32 W West Cancer Center, 32, 34, 38

West TN Medical News InCharge Company Index A Arthritis Clinic, 46 B Baptist Memorial Hospital – Huntingdon, 44 Baptist Memorial Hospital – Tipton, 52 Baptist Memorial Hospital – Union City, 44 Blue Cross Blue Shield TN, 46 Bolivar General Hospital, 48 E Eastwood Clinic, 44 Elmcroft Senior Living, 53 G Gary Taylor Investment Company, 53 H Hardin Medical Center, 48, 49 Haywood Park Community Hospital, 53

MEMPHIS MEDICAL NEWS // InCharge Healthcare // 2014

Healthsouth Cane Creek Rehab Hospital, 52 Henderson County Community Hospital, 48 Humboldt Medical Center, 52 J The Jackson Clinic, 42, 49, 52 Jackson Urological Associates, 46 K Kirkland Cancer Center, 50 L Lifeline Blood Services, 52 Lift Wellness, 49 M Medical Center EMS, 50 Methodist Fayette Hospital, 48 McKenzie Regional Hospital, 50 Milan General Hospital, 52

Regional Hospital of Jackson, 47, 50 S Sports Orthopedics and Spine, 48 Sports Plus Rehab Centers, 46 T Trenton Medical Center, 52 Tri County Medicine & Urgent Care, 51 U Union University School of Nursing, 53 W West TN Bone & Joint Clinic, PC, 48 West TN Healthcare, 44, 46, 47, 49, 50, 52, 53, 54 West TN Medical Group, 42 West TN REC, 49

R Rainey Kizer Reviere & Bell, 54

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