The Source Skills Academy Press Pack July - Sept 2011 by Victoria Adams

The Star, Wednesday, July 1 , 2011

www.thestar.co.uk

Business IN BRIEF

Liverpool logo: FromSheffield

Shefﬁeld 1 Liverpool 0

It may be “Made in Liverpool,” but the reality is its come from Sheffield. the new “Made in Liverpool” marketing campaign, developed to promote the city’s museums, is the brainchild of Sheffield-based brand and communications agency Uber. the launch of the campaign, developed for National Museums Liverpool, coincides with the opening of Merseyside’s latest visitor attraction, the Museum of Liverpool, which is claimed to be the world’s first national museum devoted to the history of a regional city. Uber has won the praises of National Museums Liverpool director of marketing and communications tracey McGeagh. She said: “We selected Uber for their clever interpretation of the design brief. It was clear they really understood the essence of what the Museum stands for and captured its distinctive personality in their submission.”

How to gain customers bUSINeSS Link Yorkshire is staging a free seminar in Sheffield to help South Yorkshire firms retain and gain customers. the business advice organisation says small and medium sized enterprises can learn a lot from the mistakes of bigger organisations, including banks like Santander, which recently announced it was bring call centres back to the UK from India in a bid to reduce customer complaints. It says 68 per cent of customers are lost because of bad service and especially the attitude of staff. to make matters worse, for every customer that complains, there are 24 who are dissatisfied with the service they receive and six of those are experiencing serious problems. Speaking at the Sheffield seminar at Kenwood hall on Wednesday, July 20 will be Michael astrop, a customer care expert with over 30 years marketing experience. For more information, contact business Link Yorkshire, tel: 08456 048 048.

Comparison website hires communications agency LeaDING comparison website moneysupermarket.com has turned to Shefﬁeld brand communications agency We are to help it recruit the people it needs. Velocity house-based We are was called in to develop an “employer

brand” that would promote the “personality and values” of the moneysupermarket business, increase the number of direct applicants the ﬁrm gets from people wanting jobs and cut recruitment costs. We are’s managing director andy

Weir said: “It was a great brief for us to work from. “Moneysupermarket.com are market leaders within their industry which presented a fantastic opportunity to create something really bold.”

We are was launched a year ago by Mr Weir, who formerly worked for DKPM and Dig For Fire and includes among its clients air transport industry It and telecommunication SIta, Ideal bathrooms and expedition organiser Jagged Globe.

Source launches new training hub bob rAe business editor MeaDOWhaLL-baSeD training organisation, the Source Skills academy, has launched a new skills academy in Rotherham. the Source Skills academy Rotherham will offer training services to Rotherham businesses designed to increase skills levels, support trade in the town centre and attract new investment. the high Street-based academy will also develop links with business support networks and advisors in the town. Council leader Roger Stone said: “this new hub is an exciting development for Rotherham. Not only will businesses be able to access free support and guidance, but the new site is based right in the heart of Rotherham.” ann Cadman, managing director of the Source, said: “the Source was established in 2003 to support businesses across South Yorkshire with training and recruitment guidance and we have come a long way since our initial launch. “this is a very exciting development for the Source Skills academy and we are keen to work in partnership with Rotherham organisations with the goal of improving business performance and maximising opportunities in this very difﬁcult climate.” the Source Skills academy Rotherham will be led by George elliott who more than 30 years experience business and in retail, in particular. n ann Cadman has won the

Ann Cadman: RecognisedattheannualBritishLandAwards,winningtheOutstandingCommunityContributionAward. Outstanding Community Contribution award at the annual british Land awards. the Source’s managing director won the award in recognition of the support the Source has given the local community since 2003.

She said: “the award was a fantastic surprise and I am very proud to have been recognised alongside so many talented individuals. “Our business has seen a great deal of growth in the past few years and it is down

Administration rate falls 18% the number of manufacturers going into administration in the ﬁrst quarter of this year declined by 18 per cent to 86 compared with 105 in the same period last year, according to research by Deloitte, the business advisory ﬁrm. David Raistrick, UK manufacturing industry leader based at Deloitte in Leeds, said: “the manufacturing sector has shown positive signs of recovery over the

past 12 months and this reﬂects a healthier industry. Orders picked up throughout last year, driven by a recovery in end demand. “the 20 per cent decline in sterling against the euro has undoubtedly helped to give a much needed boost to exports in the sector. “there were fewer administrations in this sector in 2010 than in any of the previous three years. “this trend is encourag-

ing but the Q1 2011 ﬁgures lend a note of caution to this optimism. the number of administrations in Q1 2011 is higher than the previous three quarters in 2010 possibly indicating that demand is softening. “this, combined with recent data on purchase orders is less encouraging, and we cannot preclude a further rebound in these ﬁgures if the recovery in demand is not sustained.”

to the hard work and dedication of our team that we have been incredibly successful in our community activities. this award means a great deal to me and the Source.” the british Land awards were established to recognise

David raistrick: ‘Manufacturing showingsigns ofrecovery’.

and celebrate achievements in corporate responsibility, share best practice and drive business performance across the property investment company whose portfolio includes the Meadowhall Shopping Centre.

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www.thestar.co.uk

Pair arrested over robbery

A MAN and woman have been quizzed by police and released on bail over a robbery in which an elderly couple were tied up in their Rotherham home. The man, aged in his 30s and the woman in her 20s were arrested on Saturday in connection with the robbery in Nether Haugh, near Wentworth. A couple in their 70s were asleep in bed when two masked raiders, one brandishing a weapon, broke into their farmhouse. The robbers tied up the husband and wife while they ransacked their home before ﬂeeing with hundreds of pounds and jewellery. Anyone with information about the raid at around 1am on Thursday, June 23, should call police on 0114 2202020 and quote reference 68 of June 23. Crimestoppers can also be contacted on 0800 555111.

activities for city youths

YOUTH workers are spending one night a week in a Sheffield suburb in a bid to help keep youngsters out of trouble. Members of the city’s Youth Offending Team park a vehicle equipped with activities and equipment outside the children’s centre on Shoreham Street, Highfield, every Tuesday night. The weekly sessions, which run between 4pm and 7pm until July 19, were organised following complaints about youths congregating outside the centre and causing antisocial behaviour. Police hope the extra activities will keep youths entertained and give them something positive to do with their spare time. Officers are also cracking down on reports of anti-social behaviour reported around the park area bordered by Harwood Close and Randall Place, Highfield.

apprentices are sought

A JOBS fair at The Source near Meadowhall in Sheffield tonight is offering paid apprenticeships to young people. Employers in the fields of business administration, customer service, hospitality, warehousing, engineering, motor mechanics, hair and beauty and construction will be at The Source Skills Academy’s Open Evening. They will be looking for young people aged 16 and above who are enthusiastic and eager to learn. Steve Hinchliffe, recruitment manager from the SSA, said: “If you are interested in earning whilst you learn, an Apprenticeship could be the route for you.” Those interested are encouraged to bring copies of their CV and their parents to The Source Skills Academy, 300 Meadowhall Way, Sheffield, between 6pm and 8pm.

The Star, Thursday, July 7, 2011

family aid centre has to shut up shop

Councilbudgetcutseesclosureofcitydrop-incentre

Devastated: SharronBaroudi.

A SHEFFIELD centre providing families with help and information has closed its doors for the last time after its parent organisation had its budget slashed by the council. ShefﬁeldInformationLink’s drop-in shop on Leopold Street will no longer be able to help families looking for advice on health, education, disability and employment issues. The charity has been running for 24 years and handled nearly 15,000 inquiries each year, helping almost 4,500 families. Its budget for last year was around £700,000, with most of the funding coming from

MIKE RUSSELL News Reporter the city council and a smaller amount provided by Shefﬁeld Children’s Hospital NHS Foundation Trust. The services it provides have to be delivered by law and council ofﬁcers have told SIL that some of their work will be transferred to the authority’s main call centre. Other functions may be stopped completely after September. SIL’s budget has been cut by 29 per cent as the council seeks to save money and has

raised question marks over the entire future of the organisation. Chief executive Sharron Baroudi said her team and customers were devastated at the loss of the drop-in centre. “Our service is highly valued by the city’s families. Our well known location allowed people to access our specialist services when it suited them while they were in the city centre,” she said. “We are being told that frontline services won’t be cut but how much more frontline could you get? “We were here to help with a wide range of expertise that

Police move into district council HQ

Sun shines on summer festival RESIDENTS of Killamarsh put in a massive effort to transform a leisure centre car park into a Caribbean haven for their annual summer festival. On a sweltering hot, sunny day, visitors could have been forgiven for thinking they were visiting Antigua, rather than a town on the Derbyshire border. “It was a marvellous day,” said Margaret Atkins of the Killamarsh Women’s Institute. “The weather brought people out and we really did the Caribbean theme justice. “There was a steel band, belly dancers, Punch and Judy and children’s rides. “It was organised by the parish council who put it on every year for the community. “But with the weather this year it was busier than ever.” Residents browsed stalls organised by local groups and took in the Caribbean entertainment. A rafﬂe was held to raise money for a war memorial in the town, a cause spurred into action after the death of Killamarsh soldier Liam Riley in Afghanistan last year. “We don’t have a proper war memorial in Killamarsh so people have got behind this,” said Margaret.

cannot be found elsewhere; desperate people would come and see us because they knew we would have the answers – where will they go now?” A council spokeswoman said a new phone service was now in place with a face-toface service beginning in September. Julie Bullen, director of customer services for the city council, said: “This is about delivering a better service in the most cost effective way possible. “This is a direct response to what customers have told us about how they want us to deliver services.”

Caribbean theme: RitaGarnett,MurielBurgess,BerniceUpton,MargaretAtkinsandMargaretHerriot.

BOLSOVER residents can report a crime while they are paying their council tax now that police officers have moved into the District Council offices. Sherwood Lodge is now doubling up as a police station as well as council offices in a move aimed at saving money and making bobbies more accessible to members of the public. Bolsover District Council’s cabinet member for community safety, Coun Brian MurrayCarr, said: “We are delighted to welcome Bolsover Police into the offices. “It makes sense really to have as many public services as possible in one building so our residents can do the majority of their business in one place. We have a very close working relationship with the police and this move will only improve this further.” Bolsover police station was based on Lime Kiln Fields half a mile out of the town centre - but was said to have been cramped for employees.

Movie day in memory of popular Stan TICKETS are still available for a movie day celebrating a history of Barnsley which will be held in memory of a well-known photographer. Stan Bulmer senior, who was involved in the initial stages of the project, died March this year aged 78. He worked for many years on local newspapers and was described as one of South

ELfIE TaN News Reporter Yorkshire’s best loved and respected former news and wedding photographers. The Barnsley in Film event will be hosted by the Friends of Barnsley Archives and Local Studies at the Parkway Cinema on Eldon Street from

10am on Monday, July 11. The two-hour show is a taster of the extensive footage donated to the Experience Barnsley Museum Archives project. Also showing will be the mining ﬁlm Black Diamonds, along with other titles spanning a century of change. Tickets cost £2 and are available from the Archives

department on the top ﬂoor of the Central Library, Shambles Street. All proceeds go to the Friends of Barnsley, a voluntary group that promotes an awareness of local historical research material available in the Archives and Local Studies department of Barnsley Council, based in the Central Library.

Loved: StanBulmeratOakwell

www.thestar.co.uk

The Star, Tuesday, September 20, 2011

Glazing ﬁrm goes for growth with Lloyds

BUSINESS

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FTSE-100

Close: Down 108.85 at 5259.56

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The London market slumped 2% yesterday as the increasing likelihood of a Greek debt default shook investor confidence. The FTSE 100 Index closed 108.85 points lower at 5259.56 after European finance ministers pushed back a decision on releasing further bailout funds to recession-hit Greece. Britain’s banking stocks were among the biggest casualties, as the intensifying crisis showed no signs of easing. EU finance leaders want Greece to make further

progress with its deficit reduction plans before they decide if it can be granted its next loan instalment of eight billion euros (£6.9bn). Meanwhile, investors were awaiting the outcome of this week’s US Fed Reserve meeting, with some analysts expecting further emergency support for the country’s lagging recovery. London’s top flight was driven lower by banking stocks as Royal Bank of Scotland slipped 1.39p to 22.88p and Barclays fell 10.7p to 152.7p.

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Turnover boost: LennartJonsson,rightwithTomRumboll,leftandStevenMcGawn,DirectorofBusinessDevelopmentatLTSBCommercialFinance. ARcHITEcTuRAl curtain walling and window systems manufacturer Senior Architectural Systems is on track to boost its turnover after securing a £6 million funding package from lloyds TSB commercial Finance. The £6 million has enabled the business to develop new window systems for customers and Doncaster-based Senior is now on track to increase its turnover by 15 per cent per cent to £31 million over the next 12 months. It has also enabled the company to rebuild stock levels and bridge the gap between paying suppliers and getting paid itself as the number of building projects it is involved with

City apprentice in retail finals A SEVENTEEN-year-old apprentice from Sheffield has been shortlisted for a Skillsmart Retail Rising Stars Award. April Bell, who works at florists Monica F Hewitt, is one of four to reach the finals of the Retail Apprentice of the Year category and says she has enjoyed being able to learn whilst continuing to work. The retail apprentice, who is training at The Source Skills Academy at Meadowhall, said: “I left school earlier and I’ve always felt a bit shy about the skills I have. I was nervous going back to learning, but I’ve loved every minute of it. My confidence has really grown.”

by bob rae

Industrial Editor

increased during the past six months. Managing director lennart Jonsson said: “Our products and systems are constantly evolving to fit in with customer’s requirements and the wider sustainability agenda, therefore, to maintain our market-leading position, it’s become increasingly important to ensure we have flexible liquidity which can adapt to the changing conditions. “The working capital facility from lloyds TSB commercial Finance has boosted our cash flow and increased our purchasing

power, giving us greater inﬂuence in the market.” Tom Rumboll, business development director at lloyds Bank corporate Markets in Shefﬁeld, set the ball rolling for the funding deal. He said: “Senior Architectural Systems is a company I got to know a few years ago and we have stayed in touch. They have

Iamsurethatthecompanyhasaverybright future

a very strong management team who have successfully led the company through the tough economic environment of the last few years and post-recession are in better shape than ever. “We’re pleased to be able to support Senior Architectural Systems as they enter a period of expansion and growth. We worked closely with our colleagues in lTSB commercial Finance to provide the support just when they needed it. I am sure that the company has a very bright future and we are delighted to be part of it.” Senior has been involved in a series of prestigious projects across the uK.

Company drivers keep mobile with the help of new Lex app THE uK’s largest company car and van provider, lex Autolease, has launched a mobile phone app to encourage drivers to report accidents and faults as soon as possible and get them fixed. The company says it takes more than nine days, on average, for drivers or fleet managers to report an incident involving their vehicle – which could result in higher maintenance and repair costs as well as increased unavailability of vehicles and drivers. “Drivers and fleets are quick to report vehicle fire and theft – usually in less than five days but that almost doubles when it comes to standard road traffic ac-

cidents, which account for over 90 per cent of all incidents,” says lex Autolease’s Shaun Perks. The firm’s new app allows drivers to book repairs, order new tyres and replacement windscreens and report accidents using their mobile handset. Shaun Perks says the firm already has more than 16,000 regular users of the desktop computer version of its remote booking service so it knows there is a growing appetite for remote access to online booking and quotation services. The app incorporates accident and repair forms with driver information already filled in.

Sep 19, 2011

Mar 19, 2011

Online grocer Ocado revealed a slowdown in sales growth and said its efforts to stem a recent decline in customer service standards would hit profits. The company said earlier this year that more orders

were being delivered late as it struggled to keep up with demand because of capacity constraints. Sales at the grocer rose 16.9% in the 12 weeks to August 7, down from 20.8% in the previous period.

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Shop That’s Still Blossoming After 40 Years - Local Business - Sheffield Telegraph

Shop That’s Still Blossoming After 40 Years

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