Page 25
Frequently Asked Questions (FAQ) How do I open and exit Banner Self-Service? Use your AAMU user ID and password to login into Banner Self Service To Enter Banner Self-Service, for now visit the myAAMU page or click the link "Access to Banner" on the left to enter. To Exit: ALWAYS use the Logout icon to exit Banner Self-Service. Closing the window does not close your session. You may receive error messages if you try to log on again. More important, your information is still accessible if you do not properly log out. What do I do if I can't remember by Banner Self-Service (Banner SSB) password? You can retrieve your Banner SSB ID and PIN by accessing Get My PIN and ID under Access Banner online. I tried to retrieve my Banner SSB ID and PIN from the Get My PIN and ID link, and it did work. What do I do? Students: follow the directions given on the screen. It will tell you what office to visit to resolve the problem. Employees: if you entered all information correctly and still cannot retrieve your Banner SSB ID and PIN, please call the ITS help desk at Ext. 4357. How do I log into Blackboard? Go to http://blackboard9vm.aamu.edu Log into Blackboard using your Banner User ID (username) and pin number (password). Can I add another student email address in Blackboard? The student bulldogs.aamu.edu email address is the only email address used in Blackboard. How do I add content to Blackboard 9? In Blackboard Learn, click the icon in the upper right to turn 'edit mode' from off to on. Then you can add or edit content.