19) ________ are general criteria, standards, or guiding principles that people use to determine which behaviors, events, situations, and outcomes are desirable or undesirable. A) Stories B) Values C) Rituals D) Ceremonies 20) Organizational members learn pivotal organizational values from all of the following except A) formal socialization practices. B) symbols. C) organizational language. D) press releases. 21) According to the text, which company uses a “boot camp� similar to the military to socialize employees? A) Dell B) Hewlett-Packard C) Microsoft D) Apple 22) Which of the following is not cited by the text as a reason why unethical behavior occurs? A) Outside pressures B) Lapses in individual ethics C) Ruthless pursuit of self-interest D) Ignorance of the rules 23) One way in which Japanese automakers have tried to capitalize on the economic and political unions among nations that have been formed since World War II is to A) encourage the Japanese government to restrict the number of U.S. cars that can be imported into Japan. B) advertise how many of their products are made in the United States. C) invest their profits in real estate in the United States and Europe. D) open large auto-manufacturing plants in the European Union and the United States in order to avoid tariffs. 24) All of the following are reasons why organizations may resort to restructuring, except A) to stay on top in the face of competition B) to incrementally adapt to the marketplace C) the organization has grown too bureaucratic D) an unexpected change in the environment 25) ________ uses team building to improve the ways different functions or divisions work together. A) Sensitivity training B) Intergroup training C) Bilateral bargaining D) Negotiation
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