EMPOWERS Approach to Water Governance Guidelines, Methods, and Tools

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(VJEFMJOFT .FUIPET BOE 5PPMT

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(VJEFMJOFT .FUIPET BOE 5PPMT

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5IF &.108&34 "QQSPBDI UP 8BUFS (PWFSOBODF

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(VJEFMJOFT .FUIPET BOE 5PPMT

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5IF &.108&34 "QQSPBDI UP 8BUFS (PWFSOBODF

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(VJEFMJOFT .FUIPET BOE 5PPMT

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5IF &.108&34 "QQSPBDI UP 8BUFS (PWFSOBODF

PQQPSUVOJUJFT UISFBUT DBO CF WFSZ VTFGVM JO JEFOUJGZJOH SJTLT m BOE GPDVTJOH PO UIF QPUFOUJBM XJUIJO DPNNVOJUJFT BOE PUIFS TUBLFIPMEFST 'VOEJOH QSPQPTBMT BOE BDUJPO QMBOT IBWF UP CF ESBGUFE BT PVUQVUT PG UIJT QIBTF 8IJMF NBUFSJBMT GPS UIFTF XJMM DPNF GSPN XPSLTIPQT UIF BDUVBM ESBGUJOH TIPVME CF EPOF CZ B TNBMM UFBN 1MBOOJOH QSPDFTT 5IF BDUJWJUJFT MJTUFE BCPWF OFFE UP CFDPNF QBSU PG B CSPBEFS QSPDFTT UP SFBDI BHSFFNFOU PO QMBOT BOE QSJPSJUJFT " OVNCFS PG TUFQT DBO CF JEFOUJGJFE UP BDIJFWF UIJT r 8PSLJOH XJUI UIF TUBLFIPMEFST JO B QSJPSJUJTBUJPO XPSLTIPQ UP EFWFMPQ B SBOLFE BOE QIBTFE MJTU PG BMM UIF BDUJWJUJFT UPHFUIFS XJUI UIFJS BTTPDJBUFE TUBLFIPMEFS HSPVQT UIBU UPHFUIFS NBLF VQ UIF QSFGFSSFE TUSBUFHZ $SJUFSJB BOE KVTUJGJDBUJPOT GPS TFMFDUJOH UIF QSFGFSSFE TUSBUFHZ IBWF UP CF DPNNVOJDBUFE UP UIF XJEFS DPNNVOJUZ BGGFDUFE CZ TVDI DIPJDFT 5SBOTQBSFODZ BOE PQFOOFTT BSF DSVDJBM UP NBJOUBJO CVZ JO UP UIF QSPDFTT CZ BMM SFMFWBOU HSPVQT r %FQFOEJOH PO UIF OVNCFS PG TUBLFIPMEFST BOE JOEJWJEVBMT JOWPMWFE UIJT NBZ SFRVJSF B OVNCFS PG XPSLTIPQT UP DPWFS BMM UIF TUBLFIPMEFST TFDUPST PS VTFS HSPVQT JEFOUJGJFE JO QSFWJPVT QIBTFT &BDI XPSLTIPQ JEFOUJGJFT QPUFOUJBM QSPKFDUT r 5IJT JT GPMMPXFE CZ B TZOUIFTJT XPSLTIPQ UP CSJOH UPHFUIFS BMM HSPVQT BOE JEFOUJGZ QSJPSJUZ QSPKFDUT r 0ODF QSJPSJUJFT IBWF CFFO BHSFFE QMBOOJOH XPSLTIPQT DBO CF DBSSJFE PVU XJUI UIF TUBLFIPMEFST XIP XJMM CF JOWPMWFE JO FBDI BDUJWJUZ PS HSPVQ PG BDUJWJUJFT 1BSUJDJQBOUT JEFOUJGZ CBDLHSPVOE JEFBT BOE NBUFSJBMT GPS EFUBJMFE QMBOT BT XFMM BT EFUBJMFE QSPKFDU EFTDSJQUPST 5IFTF JODMVEF QSPKFDU TQFDJGJD HPBMT PCKFDUJWFT BDUJWJUJFT FYQFDUFE PVUQVUT LFZ TUBLFIPMEFST SPMFT BOE SFTQPOTJCJMJUJFT CVEHFUT BOE GVOEJOH SFRVJSFNFOUT 1SPCMFN USFFT 13" UPPMT BOE 4805 BOBMZTJT BSF BMM VTFGVM UPPMT GPS UIFTF XPSLTIPQT r $PTU CFOFGJU BOBMZTJT PG EJGGFSFOU JOUFSWFOUJPOT JT B DSVDJBM UPPM UP IFMQ JO EFDJTJPO NBLJOH *U JT JNQPSUBOU UP FOTVSF UIBU UIFTF BOBMZTFT BOE TVCTFRVFOU EFDJTJPOT EP OPU OFHBUJWFMZ JNQBDU PO NBSHJOBMJTFE HSPVQT r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


(VJEFMJOFT .FUIPET BOE 5PPMT

5IF QMBOOJOH QSPDFTT TIPVME DPOTJEFS SFRVJSFNFOUT GPS DBQBDJUZ EFWFMPQNFOU GPS JOEJWJEVBMT PS JOTUJUVUJPOT UIBU NBZ IBWF UP UBLF PO OFX SPMFT BOE PS SFTQPOTJCJMJUJFT $POUJOVFE FNQIBTJT JT OFFEFE PO DPNNVOJDBUJPO EJBMPHVF BOE JOGPSNBUJPO TIBSJOH XJUI UIF XJEFS TUBLFIPMEFS HSPVQ JOWPMWFE JO EFWFMPQJOH QMBOT UP BDIJFWF UIF WJTJPO 5IJT TIPVME CF JOTUJUVUJPOBMJTFE JOUP BO POHPJOH QSPDFTT DMPTFMZ MJOLFE UP UIF MFBSOJOH QSPDFTT JO UIF SFGMFDUJOH QIBTF


5IF &.108&34 "QQSPBDI UP 8BUFS (PWFSOBODF

1SPDFTT GPS UIF QMBOOJOH QIBTF 1SJPSJUJTBUJPO XPSLTIPQ T 0CKFDUJWFT r 5P EFWFMPQ B QSJPSJUZ MJTU PG BDUJWJUJFT SFMBUFE UP UIF DIPTFO TUSBUFHZ r 5P JEFOUJGZ TUBLFIPMEFST GPS FBDI BDUJWJUZ "DUJWJUJFT r 1SJPSJUJTBUJPO XPSLTIPQ T XJUI EJGGFSFOU TUBLFIPMEFST BOE XBUFS VTFST 5JQT r 5IFTF XPSLTIPQT XJMM UZQJDBMMZ MBTU GPS POF EBZ FBDI r %FWFMPQJOH B TDIFEVMF PG BDUJWJUJFT IFMQT UP TIPX QFPQMF UIBU UIFJS JOUFSFTUT XJMM CF BEESFTTFE FWFOUVBMMZ FWFO JG UIFZ IBWF OPU CFFO HJWFO QSJPSJUZ GPS JNNFEJBUF JNQMFNFOUBUJPO 1MBOOJOH XPSLTIPQ T 0CKFDUJWFT r 5P JEFOUJGZ UIF PVUMJOFT PG QSPKFDU BDUJWJUJFT HPBMT PCKFDUJWFT BDUJWJUJFT PVUQVUT TUBLFIPMEFST r 5P JEFOUJGZ NFNCFST UP KPJO UIF QSPKFDU QSPQPTBM XSJUJOH UFBN "DUJWJUJFT r 1SPCMFN USFF TQFDJGJD GPS BDUJWJUZ

r %FWFMPQ MJTU PG TQFDJGJD HPBMT PCKFDUJWFT BDUJWJUJFT m QSPCMFN TUBUFNFOU r "OBMZTF QPXFS BOE LOPXMFEHF PG TUBLFIPMEFST r 4805 BOBMZTJT m GPDVTFE PO PCKFDUJWFT GPS SJTL BTTFTTNFOU BOE UP JEFOUJGZ TUBLFIPMEFST PXO QPUFOUJBMT r %FWFMPQ BO BDUJPO QMBO GPS QSPQPTFE QSPKFDUT %FWFMPQNFOU PG BDUJPO QMBOT BOE GVOEJOH QSPQPTBMT 0CKFDUJWFT r 5P IBWF B DMFBS XFMM XSJUUFO QSPKFDU BDUJPO QMBO BOE PS GVOEJOH QSPQPTBM "DUJWJUJFT r 8SJUF BDUJPO QMBO BOE XIFSF OFDFTTBSZ B GVOEJOH QSPQPTBM r $PNNVOJDBUF XJUI XJEFS HSPVQ PG JOWPMWFE TUBLFIPMEFST QBSUJDVMBSMZ XIFSF EFDJTJPO NBLJOH JT SFRVJSFE 5JQT r $POTJEFSBCMF UJNF NBZ CF OFFEFE UP XSJUF BOE OFHPUJBUF QBSUJDVMBSMZ JO MBSHF PS DPNQMFY QSPQPTBMT *U JT JNQPSUBOU UP LFFQ TUBLFIPMEFST VQ UP EBUF PO UIF MBUFTU EFWFMPQNFOUT JO B QSP BDUJWF NBOOFS 5FOEFSJOH BOE BXBSEJOH DPOUSBDUT GPS BDUJWJUJFT 0CKFDUJWFT r 5P JEFOUJGZ JO B USBOTQBSFOU NBOOFS B QSFGFSSFE DPOUSBDUPS UP DBSSZ PVU XPSL "DUJWJUJFT r &TUBCMJTI B UFOEFSJOH QSPDFEVSF m FOTVSF B MFHBM BOE USBOTQBSFOU QSPDFTT BOOPVODFNFOUT JO OFXTQBQFST FUD m VOEFS UIF DPOUSPM PG UIF SFDJQJFOUT XJUIJO UIF SVMFT PG GVOEJOH BHFODJFT


(VJEFMJOFT .FUIPET BOE 5PPMT

0HASE )MPLEMENTING

7JTJPOJOH

$MBSJñDBUJPO PG SPMFT "TTFTTJOH

3FGMFDUJOH

.BJOUBJOJOH DPNNVOJDBUJPOT

8PSLT JNQMFNFOUBUJPO

*NQMFNFOUJOH 4USBUFHJTJOH

*NQMFNFOUJOH

5SPVCMF TIPPUJOH

2VBMJUZ DPOUSPM

1MBOOJOH

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r 5P NBOBHF UIF JNQMFNFOUBUJPO PG UIF BDUJWJUJFT JEFOUJGJFE BOE QMBOOFE GPS JO QSFWJPVT QIBTFT JO BO FGGFDUJWF DPTU FGGJDJFOU BOE IJHI RVBMJUZ XBZ r 5P FOTVSF UIBU OFX JOGSBTUSVDUVSF OFX JOTUJUVUJPOT BOE OFX TPVSDFT PG XBUFS BSF TVTUBJOBCMF JO FWFSZ SFTQFDU r 5P FOTVSF UIBU BOZ VOGPSFTFFO DPOGMJDUT UIBU NJHIU BSJTF EVSJOH UIJT TUBHF BSF SFTPMWFE r 5P FOTVSF USBOTQBSFODZ XJUI SFHBSE UP GJOBODFT r 5P FOTVSF UIBU QPUFOUJBM CFOFGJUT BSF OPU DBQUVSFE CZ FMJUFT BU UIF FYQFOTF PG QPPSFS TPDJBM HSPVQT


5IF &.108&34 "QQSPBDI UP 8BUFS (PWFSOBODF

(FUUJOH TUBSUFE " OVNCFS PG BDUJPOT OFFE UP CF UBLFO CFGPSF XPSL DBO CFHJO UP JNQMFNFOU UIF EFUBJMFE BDUJPO QMBO 5IFTF JODMVEF r 4DIFEVMJOH BDUJWJUJFT BOE JEFOUJGZJOH QPUFOUJBM CPUUMFOFDLT r &OTVSJOH UIBU NFDIBOJTNT FYJTU UP IBOEMF VOGPSFTFFO QSPCMFNT PS DPOGMJDUT r &TUBCMJTIJOH B NPOJUPSJOH BOE FWBMVBUJPO . & GSBNFXPSL MJOLFE UP UIF SFGMFDUJOH QIBTF 5IF GBDJMJUBUJPO UFBN JT VOMJLFMZ UP MFBE UIFTF BDUJWJUJFT BMUIPVHI UIFZ TIPVME SFNBJO JOWPMWFE BOE TVQQPSU UIF PWFSBMM QSPDFTT ,FZ BDUJWJUJFT BOE UPPMT " OVNCFS PG UPPMT IBWF CFFO JODMVEFE JO $IBQUFS )PXFWFS UIFTF PGGFS POMZ B CSJFG JOUSPEVDUJPO UP DPNQMFY QSPDFTTFT XIJDI NVTU CF DBSSJFE PVU XJUIJO UIF OPSNT BOE MFHBM GSBNFXPSLT PG UIF DPVOUSZ ,FZ EFDJTJPOT BDUJWJUJFT BOE UPPMT GPS UIJT QIBTF JODMVEF r %FDJEJOH UIF FYUFOU UP XIJDI QMBOT BSF UP CF JNQMFNFOUFE CZ TUBLFIPMEFST BOE PS VTFST $PTUT DBO CF NJOJNJTFE BOE PXOFSTIJQ DBO CF FOIBODFE JG TUBLFIPMEFST BOE PS VTFST UBLF B IJHI MFWFM PG SFTQPOTJCJMJUZ GPS JNQMFNFOUJOH B QMBO r "DUJWJUJFT XIJDI CZ UIFJS OBUVSF BSF POF PGG PS TIPSU UFSN TVDI BT DPOTUSVDUJOH JOGSBTUSVDUVSF PS TUSFOHUIFOJOH UIF DBQBDJUZ PG BO JOTUJUVUJPO XIJDI BSF EJGGFSFOU JO OBUVSF UP DPOUJOVPVT PS MPOH UFSN BDUJWJUJFT TVDI BT PQFSBUJPO BOE NBJOUFOBODF BSF CFTU IBOEMFE VTJOH NFUIPET BOE UPPMT UIBU DBO CF GPVOE JO QSPKFDU NBOBHFNFOU NBOVBMT r .POJUPSJOH BOE FWBMVBUJPO BOE RVBMJUZ DPOUSPM BSF JNQPSUBOU DPNQPOFOUT PG JNQMFNFOUJOH B QMBO 8IFO XPSL JT EPOF CZ TUBLFIPMEFST BOE PS VTFST BHSFFE RVBMJUZ TUBOEBSET NVTU CF NFU 8IFO XPSL JT EPOF VOEFS DPOUSBDU RVBMJUZ TUBOEBSET TIPVME CF TQFDJGJFE EVSJOH UIF UFOEFSJOH QSPDFTT BOE JO TVCTFRVFOU DPOUSBDUT *O TPNF DBTFT UIFSF XJMM CF NJOJNVN MFHBM TUBOEBSET 5PPMT VTFGVM JO UIF JNQMFNFOUJOH QIBTF r "DUPS BOE UBTL BOBMZTJT Q r 2VBMJUZ BTTVSBODF BOE DPOUSPM Q r $BQBDJUZ EFWFMPQNFOU Q r $POGMJDU NBOBHFNFOU Q r .POJUPSJOH BOE FWBMVBUJPO Q r 1SPDFTT EPDVNFOUBUJPO Q

1SPDFTT GPS UIF JNQMFNFOUJOH QIBTF 5ZQJDBM BDUJWJUJFT GPS UIF GBDJMJUBUJPO BOE DBQBDJUZ EFWFMPQNFOU UFBN JODMVEF r &OTVSJOH DMBSJUZ PG SPMFT BOE SFTQPOTJCJMJUJFT PG TUBLFIPMEFST r .BJOUBJOJOH UIF XJEFS EJBMPHVF SFMBUFE UP UIF WJTJPO BOE FOTVSJOH UIBU UIF BDUJWJUJFT VOEFSUBLFO JO UIJT TUFQ GFFE JOUP JU 5IFSF JT OP JOEJDBUJWF UJNF GSBNF GPS UIJT TUFQ BT JU JT FOUJSFMZ DPOUFYU TQFDJGJD


(VJEFMJOFT .FUIPET BOE 5PPMT

*NQMFNFOUJOH QSPDFTT 5IFSF BSF OP MBSHF XPSLTIPQ UZQF BDUJWJUJFT GPS JNQMFNFOUBUJPO FYQFDU XIFSF UIFTF BSF QBSU PG BDUJWJUJFT TVDI BT DBQBDJUZ EFWFMPQNFOU PS BXBSFOFTT SBJTJOH " TNBMM SFQSFTFOUBUJWF JNQMFNFOUBUJPO UFBN TIPVME CF JEFOUJGJFE GSPN TUBLFIPMEFS HSPVQT EJSFDUMZ JOWPMWFE JO UIF XPSL 0VUQVUT GSPN UIF JNQMFNFOUJOH QIBTF 5IF NBJO PVUQVUT PG JNQMFNFOUBUJPO BSF r 1SPKFDUT DBSSJFE PVU XJUIJO CVEHFU UP B IJHI RVBMJUZ BOE JO BDDPSEBODF XJUI BHSFFE QMBOT r $MFBS BHSFFNFOUT BOE VOEFSTUBOEJOHT BCPVU SPMFT SFTQPOTJCJMJUJFT BOE PXOFSTIJQ PG QSPKFDUT r 3FTVMUT GSPN . & UIBU TVQQPSU SFGMFDUJPO BOE MFBSOJOH

5IJT HSPVQ TIPVME CF TNBMM FOPVHI UP FOBCMF FGGFDUJWF EFDJTJPO NBLJOH CVU MBSHF FOPVHI UP FOTVSF UIBU BGGFDUFE TUBLFIPMEFST BSF LFQU VQ UP EBUF PO QSPHSFTT 5IJT JT QBSUJDVMBSMZ JNQPSUBOU JO BEESFTTJOH QSPCMFNT BOE NBLJOH SFNFEJBM EFDJTJPOT "DUJWJUJFT XIFSF TUBLFIPMEFS JOWPMWFNFOU JT QBSUJDVMBSMZ BQQSPQSJBUF JODMVEF r .POJUPSJOH BOE FWBMVBUJPO RVBMJUZ DPOUSPM DBQBDJUZ EFWFMPQNFOU UP FOTVSF TVTUBJOBCJMJUZ r &OTVSJOH UIBU SFMFWBOU PVUQVUT PG . & BSF GFE JOUP MFBSOJOH BOE SFGMFDUJPO XJUIJO UIF XJEFS QSPDFTT PG BDIJFWJOH UIF WJTJPO r 5SPVCMFTIPPUJOH BOE DPOGMJDU SFTPMVUJPO XIFSF OFDFTTBSZ r $PNNVOJDBUJPO BOE BXBSFOFTT SBJTJOH BCPVU BDUJWJUJFT BOE BCPVU UIF MJOLT CFUXFFO BDUJWJUJFT BOE UIF XJEFS WJTJPO


5IF &.108&34 "QQSPBDI UP 8BUFS (PWFSOBODF

0HASE 2EFLECTING

7JTJPOJOH

%FWFMPQNFOU PG JOEJDBUPST "TTFTTJOH

3FรณFDUJOH

"XBSFOFTT SBJTJOH

4USBUFHJTJOH

*NQMFNFOUJOH

3FรณFDUJOH

4IBSJOH BOE MFBSOJOH

1SPHSFTT NPOJUPSJOH

"OBMZTJT BOE SFQPSUJOH

1MBOOJOH

5IF BJN 5P UBLF UJNF PVU PG QSPDFTTFT GPS FYQMJDJU MFBSOJOH BOE TIBSJOH 5IF BJN PG UIF SFGMFDUJOH QIBTF JT UP CVJME BO FGGFDUJWF QSPDFTT PG DPOUJOVPVT SFGMFDUJPO BOE MFBSOJOH GSPN FYQFSJFODF JOUP UIF NBOBHFNFOU DZDMF m BOE IFODF JOUP UIF EBZ UP EBZ BQQMJDBUJPO PG XBUFS HPWFSOBODF 5IF DIBMMFOHF 3FGMFDUJPO JT JMMVTUSBUFE XJUIJO UIF NBOBHFNFOU DZDMF BT B TQFDJGJD QIBTF CFUXFFO JNQMFNFOUBUJPO BOE WJTJPOJOH m VOEFSMJOJOH UIF PCKFDUJWF PG JOTUJUVUJPOBMJTFE MFBSOJOH BOE BEBQUJWF NBOBHFNFOU )PXFWFS JO QSBDUJDF SFGMFDUJPO JT BMTP B DSPTT DVUUJOH UIFNF BU FWFSZ TUBHF PG UIF DZDMF 5IF DIBMMFOHF JT UP CVJME B IBCJU PG SFGMFDUJPO MFBSOJOH BOE BEBQUBUJPO JOUP BMM BDUJWJUJFT JO UIF NBOBHFNFOU DZDMF 5IJT NFBOT 0CKFDUJWFT PG UIF SFGMFDUJOH QIBTF r 5P CVJME DBQBDJUZ GPS SFGMFDUJPO BOE MFBSOJOH JOUP TUBLFIPMEFS QMBUGPSNT BOE JOUP JOUFSBDUJPOT CFUXFFO QMBUGPSNT BU MPDBM BOE JOUFSNFEJBUF MFWFMT r 5P JOTUJUVUF QSPDFTT EPDVNFOUBUJPO BDUJWJUJFT UP TVQQPSU MFBSOJOH r 5P DSFBUF B GSBNFXPSL GPS JOGPSNBUJPO BOE LOPXMFEHF NBOBHFNFOU BOE GPS DPNNVOJDBUJPOT UIBU TVQQPSU MFBSOJOH

r r

1FSTVBEJOH CVTZ QFPQMF UP UBLF UJNF PVU GSPN UIFJS EBZ UP EBZ UBTLT UP SFGMFDU JO B TUSVDUVSFE XBZ CBTFE VQPO UIFJS FYQFSJFODFT BOE &OTVSJOH UIBU UIJT SFGMFDUJPO MFBET UP SFBM DIBOHFT JO IPX UIJOHT BSF EPOF


(VJEFMJOFT .FUIPET BOE 5PPMT

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5IF &.108&34 "QQSPBDI UP 8BUFS (PWFSOBODF

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(VJEFMJOFT .FUIPET BOE 5PPMT

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5IF &.108&34 "QQSPBDI UP 8BUFS (PWFSOBODF

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(VJEFMJOFT .FUIPET BOE 5PPMT

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5IF &.108&34 "QQSPBDI UP 8BUFS (PWFSOBODF

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5IF &.108&34 "QQSPBDI UP 8BUFS (PWFSOBODF

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(VJEFMJOFT .FUIPET BOE 5PPMT

3EMI STRUCTURED DISCUSSION " TFNJ TUSVDUVSFE JOUFSWJFX JT BO PQFO EJTDVTTJPO CFUXFFO BO JOUFSWJFXFS BOE B TJOHMF JOUFSWJFXFF TPNFUJNFT B TNBMM HSPVQ JO XIJDI UIF JOUFSWJFXFS JT HVJEFE CZ B DIFDLMJTU PG LFZ RVFTUJPOT 5IJT TUSVDUVSF FOTVSFT UIBU UIF JOUFSWJFX DPWFST FTTFOUJBM BSFBT CVU IBT UIF GMFYJCJMJUZ UP GPMMPX VQ JOUFSFTUJOH BSFBT UIBU NBZ OPU IBWF CFFO JODMVEFE JO UIF MJTU PG UPQJDT " TFNJ TUSVDUVSFE JOUFSWJFX IBT BEWBOUBHFT PWFS B NPSF GPSNBMMZ TUSVDUVSFE JOUFSWJFX UIBU HFOFSBMMZ POMZ BEESFTTFT JTTVFT GSPN UIF QFSTQFDUJWF PG UIF JOUFSWJFXFS BOE EPFT OPU FYQMPSF PUIFS BSFBT JNQPSUBOU UP UIF JOUFSWJFXFF *U IBT BEWBOUBHFT PWFS BO VOTUSVDUVSFE EJTDVTTJPO CFDBVTF UIF DIFDLMJTU PG LFZ RVFTUJPOT FMJDJUT JOGPSNBUJPO UIBU DBO CF DPNQBSFE CFUXFFO JOUFSWJFXT 0CKFDUJWFT r 5P TVQQPSU TZTUFNBUJD BOBMZTJT PG B TJUVBUJPO JO B XBZ UIBU IFMQT UP JEFOUJGZ QPUFOUJBM XBZT GPSXBSE

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


5IF &.108&34 "QQSPBDI UP 8BUFS (PWFSOBODF

8IP JT JOWPMWFE 5IF JOUFSWJFXFS XJMM UZQJDBMMZ CF B NFNCFS PG UIF GBDJMJUBUJPO UFBN )PXFWFS BT QBSU PG DBQBDJUZ CVJMEJOH BOE JOTUJUVUJPOBMJTBUJPO PG UIF BQQSPBDI SFMFWBOU TUBLFIPMEFST TIPVME CF JOWPMWFE XIFSFWFS QPTTJCMF

5JQT BOE USJDLT r *OEJWJEVBM JOUFSWJFXT NBZ CF NPSF VTFGVM UIBO JOUFSWJFXT JO HSPVQT 5IF HSFBUFS GSFFEPN PG EJTDVTTJPO NBZ SFWFBM NPSF BCPVU EJGGJDVMU JTTVFT r *OUFSWJFXT TIPVME UBLF JOUP BDDPVOU DVMUVSBM TFOTJCJMJUJFT 0GUFO UIJT NFBOT UIBU NFO TIPVME JOUFSWJFX NFO BOE XPNFO TIPVME JOUFSWJFX XPNFO .JYFE HSPVQT DBO CF JOUFSWJFXFE CZ B TNBMM NJYFE UFBN PG NFO BOE XPNFO r "TL JOUFSWJFXFFT BCPVU UIFJS PXO CFIBWJPVS BOE LOPXMFEHF SBUIFS UIBO UIF CFIBWJPVS BOE LOPXMFEHF PG PUIFST VOMFTT ZPV TQFDJGJDBMMZ XBOU UP LOPX UIFJS QFSDFQUJPOT PG PUIFST r "WPJE MFBEJOH RVFTUJPOT i4VSFMZ ZPV XBTI ZPVS IBOETwu i%P GBSNFST XBTUF XBUFS u TJODF UIFZ QVTI UIF JOUFSWJFXFF JO B DFSUBJO EJSFDUJPO r 0QFO RVFTUJPOT i8IBU EP ZPV EP OFYU u PS i%PFT BOZPOF JO ZPVS DPNNVOJUZ XBTUF XBUFS u QSPWJEF NPSF SFMJBCMF JOGPSNBUJPO r 4LJQ RVFTUJPOT UIBU TFFN JSSFMFWBOU r "TL BEEJUJPOBM RVFTUJPOT JG UIFZ TFFN SFMFWBOU JO SFTQPOTF UP SFQMJFT GSPN UIF JOUFSWJFXFF r 0GUFO QFPQMF TBZ XIBU UIFZ UIJOL JT iDPSSFDUu PS XIBU UIFZ UIJOL ZPV XBOU UP IFBS "TL RVFTUJPOT JO NPSF UIBO POF XBZ BU EJGGFSFOU QPJOUT JO UIF JOUFSWJFX USJBOHVMBUJPO UP DIFDL GPS DPOTJTUFODZ r 4JMFODF JT B VTFGVM UPPM 1FPQMF PGUFO BEE XIBU UIFZ SFBMMZ UIJOL BGUFS UIFZ IBWF HJWFO UIFJS iGPSNBMu BOTXFST " TJMFOU TNJMF PS OPE DBO FODPVSBHF UIFN UP TBZ NPSF r .FNPSZ JT VOSFMJBCMF 8SJUF VQ UIF JOUFSWJFX BT TPPO BT QPTTJCMF QSFGFSBCMZ UIF TBNF EBZ


(VJEFMJOFT .FUIPET BOE 5PPMT

37/4 ANALYSIS 4805 TUBOET GPS TUSFOHUIT XFBLOFTTFT PQQPSUVOJUJFT BOE UISFBUT "O BOBMZTJT PG UIFTF GPVS FMFNFOUT HJWFT B HPPE QPJOUFS UP UIF EJSFDUJPO BDUJWJUJFT TIPVME UBLF 5IJT UPPM SFDPHOJTFT UIBU UIFSF BSF VTVBMMZ UXP TJEFT QPTJUJWF BOE OFHBUJWF UP BOZ HJWFO TJUVBUJPO BOE FODPVSBHFT EJTDVTTJPO PG CPUI *NQPSUBOUMZ JU BMTP SFDPHOJTFT BOE NBLFT FYQMJDJU UIF EJGGFSFODF CFUXFFO JOUFSOBM GBDUPST TUSFOHUIT BOE XFBLOFTTFT BOE FYUFSOBM GBDUPST PQQPSUVOJUJFT BOE UISFBUT 0CKFDUJWFT r 5P TVQQPSU TZTUFNBUJD BOBMZTJT PG B TJUVBUJPO JO B XBZ UIBU IFMQT UP JEFOUJGZ QPUFOUJBM XBZT GPSXBSE

(PPE GBDJMJUBUJPO PG PQFO JO EFQUI BOE GPDVTFE EJTDVTTJPOT JT SFRVJSFE CFDBVTF BHSFFNFOU NVTU CF SFBDIFE UP JEFOUJGZ TUSFOHUIT BOE XFBLOFTTFT XIFSF XF GJOE PQQPSUVOJUJFT BOE XIBU UISFBUT XF IBWF UP EFBM XJUI *OGPSNBUJPO PCUBJOFE UISPVHI PUIFS UPPMT TVDI BT B QSPCMFN USFF IFMQ JO B 4805 BOBMZTJT .BUFSJBMT BOE SFTPVSDFT 5IF NPTU JNQPSUBOU SFTPVSDF JT B HPPE GBDJMJUBUPS XIP VOEFSTUBOET UIF LFZ EJGGFSFODFT CFUXFFO UIF EJGGFSFOU 4805 FMFNFOUT BOE QBSUJDVMBSMZ UIF JNQPSUBODF PG TFQBSBUJOH JOUFSOBM GBDUPST UIPTF UIBU TUBLFIPMEFST UIFNTFMWFT DBO DIBOHF BOE FYUFSOBM GBDUPST UIBU UIFZ IBWF OP EJSFDU DPOUSPM PWFS " 4805 DBO CF DBSSJFE PVU JO B XPSLTIPQ TFUUJOH PS XJUI JOEJWJEVBMT " 4805 UZQJDBMMZ QSPWJEFT JUT SFTVMUT PO POF PS UXP TIFFUT PG QBQFS #FDBVTF PG JUT TVDDJODU OBUVSF B 4805 JT JEFBMMZ TVJUFE UP QSPDFTT EPDVNFOUBUJPO .FUIPET 5IFTF CBTJD TUFQT BSF EFTDSJCFE GPS B XPSLTIPQ m BOE TIPVME CF BEBQUFE BT SFMFWBOU GPS PUIFS TFUUJOHT 4UFQ 0O B MBSHF QJFDF PG QBQFS DSFBUF B NBUSJY XJUI GPVS EJWJTJPOT TUSFOHUIT XFBLOFTTFT PQQPSUVOJUJFT UISFBUT 4UFQ $MBSJGZ UIF PCKFDUJWF 4805 JT NPTU VTFGVM XIFO SFMBUFE UP B TQFDJGJD PCKFDUJWF PS BDUJWJUZ TVDI BT JNQSPWJOH UIF QPXFST PG B XBUFS VTFS BTTPDJBUJPO PS JNQSPWJOH UIF PQFSBUJPO BOE NBJOUFOBODF QFSGPSNBODF PG B EFQBSUNFOU 4UFQ *EFOUJGZ UIF TUSFOHUIT XFBLOFTTFT PQQPSUVOJUJFT BOE UISFBUT BGGFDUJOH UIF PCKFDUJWF r 4USFOHUIT BSF JOUFSOBM GBDUPST IFMQGVM UP BDIJFWJOH UIF PCKFDUJWF F H XFMM USBJOFE TUBGG r 8FBLOFTTFT BSF JOUFSOBM GBDUPST IBSNGVM UP BDIJFWJOH UIF PCKFDUJWF F H QPPSMZ NPUJWBUFE TUBGG r 0QQPSUVOJUJFT BSF FYUFSOBM GBDUPST IFMQGVM UP BDIJFWJOH UIF PCKFDUJWF F H HPWFSONFOU TVQQPSU


5IF &.108&34 "QQSPBDI UP 8BUFS (PWFSOBODF

r

5ISFBUT BSF FYUFSOBM GBDUPST UIBU BSF IBSNGVM UP BDIJFWJOH UIF PCKFDUJWF F H JOTVGGJDJFOU GVOEJOH

4UFQ 6TF UIF 4805 UP BTTFTT UIF MJLFMJIPPE PG BDIJFWJOH UIF PCKFDUJWF "TTFTT XIFUIFS UIF PCKFDUJWF JT SFBMJTUJD CZ BTLJOH r )PX DBO XF VTF FBDI TUSFOHUI r )PX DBO XF TUPQ FBDI XFBLOFTT r )PX DBO XF FYQMPJU FBDI PQQPSUVOJUZ r )PX DBO XF EFBM XJUI FBDI UISFBU #FBS JO NJOE UIBU UIF 4805 BOBMZTJT NBZ TIPX UIBU UIF PCKFDUJWF JT VOSFBMJTUJD BOE TIPVME CF NPEJGJFE PS BCBOEPOFE 8IP JT JOWPMWFE 4805 JT VTFGVM JO B WBSJFUZ PG EJGGFSFOU TFUUJOHT BOE DBO CF VTFE XJUI BMM TUBLFIPMEFST TP MPOH BT TLJMMFE GBDJMJUBUJPO JT BWBJMBCMF

5JQT BOE USJDLT r 5IF TVDDFTT PS GBJMVSF PG 4805 SFTUT PO UIF TLJMMT PG UIF GBDJMJUBUPS BOE UIF XJMMJOHOFTT PG TUBLFIPMEFST UP GPMMPX BOE BDDFQU UIF MPHJD m FWFO JG UIJT TVHHFTUT BCBOEPOJOH BO PCKFDUJWF PS BDUJWJUZ r 8IFSF NBOZ 4805 FMFNFOUT BSF JEFOUJGJFE JU JT VTFGVM UP SFEVDF UIFN CZ HSPVQJOH PS SBOLJOH .PSF JOGPSNBUJPO IUUQ FO XJLJQFEJB PSH XJLJ 4805@"OBMZTJT


(VJEFMJOFT .FUIPET BOE 5PPMT

0RIORITISATION AND RANKING $IPJDF BOE EFDJTJPO NBLJOH MJF BU UIF IFBSU PG JNQSPWFE XBUFS HPWFSOBODF .BJOUBJOJOH DPOGJEFODF JO IPX DIPJDFT BSF NBEF m QBSUJDVMBSMZ JO UIF PCKFDUJWJUZ BOE USBOTQBSFODZ PG EFDJTJPO NBLJOH m JT DSJUJDBM UP NBJOUBJOJOH IJHI MFWFMT PG TUBLFIPMEFS CVZ JO (JWFO UIF JOIFSFOUMZ QPMJUJDBM OBUVSF PG XBUFS NBOBHFNFOU UPPMT BOE NFUIPET UIBU IFMQ TUBLFIPMEFST NBLF UIF QSPDFTT DMFBSFS BOE MFTT TVCKFDUJWF DBO CF WFSZ VTFGVM JO JODSFBTJOH USBOTQBSFODZ BOE BDDFQUBCJMJUZ 5IF SBOLJOH UPPM JT B SFMBUJWFMZ TJNQMF ZFU QPXFSGVM NFUIPE GPS NBLJOH DIPJDFT QBSUJDVMBSMZ CFUXFFO B SBOHF PG QPTTJCMF PQUJPOT FNFSHJOH GPS FYBNQMF GSPN B TUSBUFHZ EFWFMPQNFOU QSPDFTT 0CKFDUJWFT r 5P TUJNVMBUF EJTDVTTJPO BCPVU EJGGFSFOU PQUJPOT MFBEJOH UP XFMM DPOTJEFSFE EFDJTJPOT r 5P SBOL QPTTJCMF PQUJPOT TZTUFNBUJDBMMZ PCKFDUJWFMZ BOE USBOTQBSFOUMZ BDDPSEJOH UP DSJUFSJB FTUBCMJTIFE CZ TUBLFIPMEFST

" SBOLJOH FYFSDJTF DBO SBOHF GSPN WFSZ TJNQMF UP RVJUF DPNQMFY 5IF NFUIPE EFTDSJCFE IFSF TUBSUT TJNQMZ CVU PODF XFJHIUJOH JT CSPVHIU JO CFDPNFT NPSF DPNQMJDBUFE 8IJMF PGGFSJOH UIF QPUFOUJBM UP NBLF EFDJTJPOT NPSF PQFO BOE USBOTQBSFOU SBOLJOH MJLF PUIFS UPPMT JT PG DPVSTF TUJMM PQFO UP NBOJQVMBUJPO QBSUJDVMBSMZ CZ UIF QFSTPO GBDJMJUBUJOH UIF FYFSDJTF PS CZ EPNJOFFSJOH NFNCFST PG B HSPVQ .BUFSJBMT BOE SFTPVSDFT 5IF NBJO SFTPVSDF SFRVJSFE GPS SBOLJOH JT B TLJMMFE GBDJMJUBUPS 3BOLJOH DBO CF VTFE JO NBOZ TFUUJOHT GSPN XPSLJOH XJUI JOEJWJEVBMT UP MBSHF XPSLTIPQT 8JUIJO B XPSLTIPQ TFUUJOH TUBOEBSE XPSLTIPQ NBUFSJBMT BSF VTFE GMJQ DIBSU DBSET QFOT FUD

.FUIPET 5IF TUFQT TFU PVU IFSF BSF HFOFSJD UP NPTU SBOLJOH FYFSDJTFT m UIFZ DBO CF BEBQUFE UP B XJEF WBSJFUZ PG TFUUJOHT 4UFQ %FWFMPQ B DMFBS BOE VOBNCJHVPVT MJTU PG UIF FMFNFOUT UP CF SBOLFE 5IFTF DBO CF QSPCMFNT PS TPMVUJPOT UP QSPCMFNT 4UFQ %FWFMPQ B MJTU PG LFZ DSJUFSJB CZ XIJDI UP SBOL UIF FMFNFOUT GPS FYBNQMF UIF DPTU BOE MJLFMZ JNQBDU PG TPMVUJPOT UP QSPCMFNT PS UIF JNQBDU PG QSPCMFNT PO UIF QPPSFTU BOE NPTU NBSHJOBMJTFE 4UFQ %SBX VQ B NBUSJY QVUUJOH TFMFDUFE FMFNFOUT PO UIF IPSJ[POUBM BYJT BOE UIF TFMFDUJPO DSJUFSJB PO UIF WFSUJDBM BYJT &OTVSF UIBU EFTDSJQUJPOT BSF DMFBS UP BMM TUBLFIPMEFST


5IF &.108&34 "QQSPBDI UP 8BUFS (PWFSOBODF

4UFQ "TL QBSUJDJQBOUT UP HJWF FBDI FMFNFOU B TDPSF BDDPSEJOH UP UIF DSJUFSJB " OVNCFS PG WBSJBUJPOT GPS TDPSJOH BSF QPTTJCMF 5XP PG UIF NPTU DPNNPO BSF r 'PS FBDI DSJUFSJB EFDJEF XIJDI QPTTJCMF TPMVUJPO JT CFTU XIJDI POF JT TFDPOE CFTU FUD (JWF UIF CFTU B TDPSF FRVBM UP UIF OVNCFS PG DIPJDFT BOE UIF HJWF OFYU CFTU B TDPSF POF MFTT UIBO UIF OVNCFS FUD *G UIF OVNCFS PG QPTTJCMF TPMVUJPOT JT HJWF UIF CFTU B TDPSF PG UIF OFYU CFTU FUD 5IJT LJOE PG TDPSJOH IBT UIF BEWBOUBHF PG TJNQMJDJUZ m CVU EPFT OPU BMMPX HSFBU EJGGFSFOUJBUJPO CFUXFFO CFTU BOE XPSTU PQUJPOT r "MMPDBUF B MJNJUFE TFU OVNCFS PG iWPUFTu UP FBDI QBSUJDJQBOU BOE BMMPX UIFN UP BMMPDBUF UIFN XIFSFWFS UIFZ MJLF JO UIF NBUSJY 5IJT XJMM JEFOUJGZ UIF iCFTUu TPMVUJPOT BOE BU UIF TBNF UJNF IJHIMJHIU UIF FMFNFOUT BOE DSJUFSJB KVEHFE UP CF NPTU JNQPSUBOU "MMPDBUF B iXFJHIUu PS iTDPSFu UP FBDI PG UIF DSJUFSJB UP FNQIBTJTF UIFJS SFMBUJWF JNQPSUBODF 5IFO NVMUJQMZ UIJT XFJHIU CZ UIF TDPSF HJWFO UP FBDI FMFNFOU 4UFQ 0ODF BMM UIF TPMVUJPOT IBWF CFFO SBOLFE BHBJOTU BMM DSJUFSJB BEE VQ UIF TDPSFT BOE EJTDVTT UIF SFTVMUT "MMPX QFPQMF UP WPJDF EPVCUT BOE FYQMPSF UIFTF 5IF BJN TIPVME CF UP BSSJWF BU DPOTFOTVT PO UIF SBOLJOH m PS BT OFBS BT QPTTJCMF "MMPX QFPQMF UP DIBOHF UIFJS NJOET JG UIFZ GFFM UIF GJOBM TDPSF EPFT OPU DPSSFTQPOE UP UIFJS GFFMJOHT 8IP JT JOWPMWFE 3BOLJOH JT VTFGVM JO B WBSJFUZ PG EJGGFSFOU TFUUJOHT BOE DBO CF VTFE XJUI BMM TUBLFIPMEFST 5IF NPTU JNQPSUBOU FMFNFOU JT TLJMMFE GBDJMJUBUJPO

5JQT BOE USJDLT r .BUSJY SBOLJOH XPSLT CFTU JG UIF OVNCFS PG FMFNFOUT CFJOH DPNQBSFE JT SFMBUJWFMZ TNBMM JEFBMMZ OP NPSF UIBO BOE UIFSF BSF DMFBS EJGGFSFODFT CFUXFFO UIFN r %JTDVTTJPO PG UIF TDPSJOH DSJUFSJB JT FYUSFNFMZ JNQPSUBOU %JGGFSFODFT PG PQJOJPO GPS FYBNQMF BNPOH XFMM UP EP BOE QPPS QFPQMF PS BNPOH NFO BOE XPNFO BSF B HPPE PQQPSUVOJUZ UP EJTDPWFS UIBU QFPQMF NBZ IBWF EJGGFSFOU OPSNT BOE WBMVFT %JGGFSFODFT PG PQJOJPO TIPVME OPU CF DPWFSFE PWFS BOE EP OPU OFDFTTBSJMZ IBWF UP CF iSFTPMWFEu *U JT NPSF JNQPSUBOU UIBU UIFZ BSF BDDFQUFE TJODF UIJT BMMPXT UIFN UP CF EFBMU XJUI r 'PS TFOTJUJWF JTTVFT JOEJWJEVBM PS TFDSFU TDPSJOH DBO CF VTFGVM #F BXBSF UIBU JG ZPV BMMPX FBDI QFSTPO UP IBWF B IJHI OVNCFS PG WPUFT UP BXBSE UIFSF XJMM CF B UFOEFODZ UP BXBSE B TDPSF UP FWFSZ PQUJPO NJOJNJTJOH UIF EJGGFSFODFT *G ZPV MJNJU UIF UPUBM OVNCFS PG WPUFT FBDI QFSTPO IBT UIFZ IBWF UP NBLF IBSEFS DIPJDFT :PV NBZ GJOE UIF MBUUFS NPSF VTFGVM JO TPSUJOH PVU UIF SFBM XJOOFST BOE MPTFST


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5IJT JT B GJFMEXPSL UPPM VTFE JO DPNNVOJUJFT UP BTDFSUBJO UIF WJFXT BOE DPODFSOT PG B SBOHF PG TUBLFIPMEFST JO B GPSN UIBU NBLFT JU QPTTJCMF UP DPNQBSF MFWFMT PG TBUJTGBDUJPO EJTTBUJTGBDUJPO DPODFSOT BOE TUSFOHUI PG GFFMJOH .BKPS TUSFOHUIT JODMVEF r 2*4 QSPWJEFT B DPTU FGGFDUJWF TFNJ RVBOUJUBUJWF NFBOT PG FWBMVBUJOH UIF BHHSFHBUFE WJFX PS QFSDFQUJPOT PG TUBLFIPMEFST SFHBSEJOH GPS FYBNQMF UIF TUBUVT PG B XBUFS TVQQMZ TZTUFN r 2*4 DBO CF NPEJGJFE UP DPMMFDU JOGPSNBUJPO PO B SBOHF PG EJGGFSFOU JTTVFT PS UPQJDT r 2*4 DBO CF VTFE UP FODPVSBHF TUBLFIPMEFS EJBMPHVF PO UIF OBUVSF TFWFSJUZ BOE PS JNQPS UBODF PG XBUFS SFMBUFE QSPCMFNT *U JT B QPXFSGVM UPPM GPS JEFOUJGZJOH QPTTJCMF EJTDSFQBODJFT CFUXFFO PGGJDJBM TUBUJTUJDT BOE GBDUT PO UIF HSPVOE r 5IF JOGPSNBUJPO PCUBJOFE DBO CF QSFTFOUFE PO HFPHSBQIJDBM JOGPSNBUJPO TZTUFN (*4 MBZPVUT GPS FYBNQMF UP NBQ UIF MPDBUJPO BOE TFWFSJUZ PG XBUFS TVQQMZ QSPCMFNT r 2*4 DBO CF VTFE UP NPOJUPS UIF QSPHSFTT BOE PVUDPNFT PG B QSPKFDU 8IJMTU 2*4 IBT NBOZ QPUFOUJBM CFOFGJUT BOE VTFT UIFSF BSF QPUFOUJBM SJTLT BOE DPOTUSBJOUT UIBU OFFE UP CF SFDPHOJTFE BOE NJUJHBUFE r 5IF RVBMJUZ PG 2*4 JOGPSNBUJPO JT IJHIMZ EFQFOEFOU PO UIF EJMJHFODF BOE TLJMMT PG GJFME TUBGG r 5IFSF JT B SJTL UIBU GJFME TUBGG DBO JOUSPEVDF CJBT BT B SFTVMU PG UIF XBZ JO XIJDI UIFZ JOUSPEVDF BOE GBDJMJUBUF UIF PSEJOBM TDPSJOH TZTUFN r 5IFSF JT B SJTL UIBU TUBLFIPMEFST XJMM FYBHHFSBUF PS NPEJGZ UIFJS SFTQPOTFT UP HFOFSBUF iCFUUFSu OVNCFST GPS UIFJS DBTF 'PS FYBNQMF GBSNFST NJHIU FYBHHFSBUF UIFJS XBUFS TVQQMZ QSPCMFNT UP KVTUJGZ EFNBOET GPS NPSF XBUFS r "T XJUI BMM 13" NFUIPET SFTQPOTFT BSF TPNFUJNFT JOGMVFODFE CZ USBOTJUPSZ GBDUPST 'PS FYBNQMF SFTQPOTFT NBZ EJGGFS CFGPSF BOE BGUFS B QFSJPE PG SBJO r 6OMFTT TQFDJGJD TUFQT BSF UBLFO UIF QSPDFTT DBO CF EPNJOBUFE CZ NPSF BSUJDVMBUF TUBLFIPMEFST


(VJEFMJOFT .FUIPET BOE 5PPMT

.BUFSJBMT BOE SFTPVSDFT &GGFDUJWF 2*4 BTTFTTNFOUT BSF IFBWJMZ EFQFOEFOU PO CFJOH GBDJMJUBUFE CZ XFMM USBJOFE BOE XFMM TVQFSWJTFE GJFME UFBNT XIP IBWF CBDLHSPVOE LOPXMFEHF PG MPDBM DVTUPNT MPDBM QPMJUJDT BOE PUIFS GBDUPST UIBU NJHIU SFMBUF UP UIF BTTFTTNFOU " HFOEFS CBMBODF JT BMTP IJHIMZ EFTJSBCMF "T XJUI NPTU 13" GJFMEXPSL 2*4 GJFMEXPSL IBT UP CF PSHBOJTFE UP GJU JO XJUI UIF BWBJMBCJMJUZ PG LFZ JOGPSNBOUT 5IJT PGUFO JOWPMWFT IPMEJOH NFFUJOHT EVSJOH FWFOJOHT PS PVUTJEF OPSNBM XPSLJOH IPVST *U JT JNQPSUBOU UIBU NFFUJOHT BSF IFME BU UJNFT XIFO XPNFO BSF BCMF UP QBSUJDJQBUF (JWFO UIF OFFE GPS FBSMZ TUBSUT BOE MBUF GJOJTIFT BEFRVBUF USBOTQPSU NVTU CF QSPWJEFE UP HFU UFBNT UP BOE GSPN WJMMBHFT PS UPXOT XIFSF UIF 2*4 UBLFT QMBDF *O NPTU DBTFT 2*4 UFBNT OFFE UP IBWF BDDFTT UP MBQUPQ DPNQVUFST TP UIBU EBUB FOUSZ DBO UBLF QMBDF EVSJOH UIF GJFMEXPSL $POGVTJPO JT NPSF FBTJMZ BWPJEFE JG EBUB RVBMJUZ QSPCMFNT BSF JEFOUJGJFE RVJDLMZ BOE GPMMPXFE VQ JNNFEJBUFMZ XJUI LFZ JOGPSNBOUT .FUIPET *O UIF NFUIPE EFTDSJCFE IFSF UIF GJSTU GPVS TUFQT BSF QSFQBSBUPSZ EBUB DPMMFDUJPO UBLFT QMBDF EVSJOH TUBHF BOE XIJMF TUFQT BOE NBLF VTF PG UIF EBUB 4UFQ 1MBOOJOH /FFET BTTFTTNFOU JT UIF TUBSUJOH QPJOU UP EFDJEF XIFUIFS 2*4 JT UIF BQQSPQSJBUF UPPM 8IBU JOGPSNBUJPO JT SFRVJSFE 8IP SFRVJSFT UIJT JOGPSNBUJPO "U XIBU UFNQPSBM TQBUJBM BOE PS TPDJFUBM TDBMF TIPVME UIF JOGPSNBUJPO CF DPMMFDUFE 8IBU SFTPVSDFT BSF BWBJMBCMF 8IP XJMM UBLF SFTQPOTJCJMJUZ GPS UIF UBTL *T 2*4 UIF NPTU DPTU FGGFDUJWF NFUIPE PG DPMMFDUJOH UIJT JOGPSNBUJPO 4UFQ .PCJMJTBUJPO DBQBDJUZ EFWFMPQNFOU BOE QSFQBSBUJPO PG 2*4 GJFME GPSNBUT 5IF 2*4 UFBN T JT BTTFNCMFE BOE UIFJS LOPXMFEHF BOE TLJMMT JO VTJOH 2*4 UFDIOJRVFT BSF DIFDLFE BOE JNQSPWFE TP UIBU UFBN NFNCFST BSF XPSLJOH JO UIF TBNF XBZ " iUFBNu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


5IF &.108&34 "QQSPBDI UP 8BUFS (PWFSOBODF

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(VJEFMJOFT .FUIPET BOE 5PPMT

1UALITY ASSURANCE AND CONTROL 2VBMJUZ DPOUSPM PG JOGPSNBUJPO JT B DSVDJBM FMFNFOU PG TVDDFTTGVM QMBOOJOH 1MBOT CBTFE PO QPPS RVBMJUZ JOGPSNBUJPO IBWF B IJHI SJTL PG GBJMVSF )PXFWFS NBOZ QMBOOJOH QSPDFTTFT TUBMM PS CFDPNF VOBDDFQUBCMZ FYQFOTJWF CFDBVTF FYDFTTJWF UJNF BOE SFTPVSDFT BSF TQFOU USZJOH UP JNQSPWF QSFDJTJPO UP MFWFMT UIBU BSF OPU BQQSPQSJBUF PS XBSSBOUFE 5IF RVBMJUZ PG XBUFS SFMBUFE JOGPSNBUJPO DBO CF IJHIMZ WBSJBCMF *OGPSNBUJPO JT PGUFO PVU PG EBUF BOE NBZ BMTP CF DPNQMFUFMZ JOBDDVSBUF 3FBTPOT GPS UIJT JODMVEF VTF PG QPPS TBNQMJOH UFDIOJRVFT VTF PG NFBTVSJOH BOE NPOJUPSJOH FRVJQNFOU UIBU JT JOBQQSPQSJBUF PS OPU XFMM NBJOUBJOFE PVUEBUFE PS GBMTF BTTVNQUJPOT BCPVU XIP VTFT XIBU XBUFS JOWPMWFNFOU PG QFPQMF XIP BSF QPPSMZ USBJOFE BOE QPPSMZ NPUJWBUFE NBOJQVMBUJPO PG JOGPSNBUJPO CZ QFPQMF XJUI WFTUFE JOUFSFTUT JO TIPXJOH TJUVBUJPOT UIBU BSF CFUUFS PS XPSTF UIBO SFBMJUZ 0CKFDUJWFT r 5P FOTVSF UIBU JOGPSNBUJPO VTFE JO UIF QMBOOJOH QSPDFTT JT PG BO BQQSPQSJBUF BDDFQUBCMF BOE DPOTJTUFOU RVBMJUZ

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5IF &.108&34 "QQSPBDI UP 8BUFS (PWFSOBODF

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r $PNQVUFS CBTFE UFDIOJRVFT GPS DIFDLJOH GPS FSSPST JO OVNFSJDBM EBUB GJMUFSJOH TJNQMF DPSSFMBUJPOT TDBUUFS EJBHSBNT FUD r 5SJBOHVMBUJPO CZ DPNQBSJOH EJGGFSFOU JOEFQFOEFOU TPVSDFT JEFBMMZ UISFF PS NPSF UP FTUBCMJTI BDDVSBDZ BOE SFMJBCJMJUZ PG JOGPSNBUJPO r #FODINBSLJOH TUSVDUVSFE DPNQBSJTPO XJUI JOGPSNBUJPO GSPN PUIFS TFUUJOHT r $IFDLJOH TFDPOEBSZ JOGPSNBUJPO CZ DPMMFDUJOH OFX EBUB GSPN B SFQSFTFOUBUJWF TBNQMF 8IP JT JOWPMWFE "MNPTU FWFSZPOF CFDPNFT JOWPMWFE JO TPNF BTQFDUT PG RVBMJUZ DPOUSPM XIFO BXBSFOFTT JT SBJTFE PG UIF WBMVF PG HPPE RVBMJUZ JOGPSNBUJPO 4QFDJGJD SFTQPOTJCJMJUZ GPS DPNQVUFS CBTFE RVBMJUZ DPOUSPM TIPVME CF HJWFO UP TQFDJBMJTUT XIP IBWF B HPPE LOPXMFEHF PG UIF BSFB JO XIJDI UIF JOGPSNBUJPO PSJHJOBUFE

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(VJEFMJOFT .FUIPET BOE 5PPMT

7ATER BALANCE ESTIMATION *O UIF OBUVSBM FOWJSPONFOU XBUFS JT JO BMNPTU DPOTUBOU NPUJPO BOE JT BCMF UP DIBOHF TUBUF GSPN MJRVJE UP B TPMJE PS B WBQPVS VOEFS BQQSPQSJBUF DPOEJUJPOT $POTFSWBUJPO PG NBTT SFRVJSFT UIBU XJUIJO B TQFDJGJD BSFB PWFS B TQFDJGJFE QFSJPE PG UJNF XBUFS JOGMPXT BSF FRVBM UP XBUFS PVUGMPXT QMVT PS NJOVT BOZ DIBOHF PG TUPSBHF XJUIJO UIF BSFB PG JOUFSFTU 1VU NPSF TJNQMZ UIF XBUFS FOUFSJOH BO BSFB IBT UP MFBWF UIF BSFB PS CF TUPSFE XJUIJO UIF BSFB 5IF TJNQMFTU GPSN PG UIF XBUFS CBMBODF FRVBUJPO JT BT GPMMPXT 1 2 & ™ ƀ4 8IFSF 1 JT QSFDJQJUBUJPO 2 JT SVOPGG & JT FWBQPSBUJPO BOE ƀ4 JT UIF DIBOHF JO TUPSBHF JO UIF TPJM BRVJGFST PS SFTFSWPJST *O XBUFS CBMBODF BOBMZTJT JU JT PGUFO VTFGVM UP QBSUJUJPO XBUFS GMPXT BOE TUPSBHF JOUP iHSFFOu BOE iCMVFu XBUFS i#MVFu XBUFS JT UIF TVSGBDF BOE HSPVOEXBUFS UIBU JT BWBJMBCMF GPS JSSJHBUJPO VSCBO BOE JOEVTUSJBM VTF BOE FOWJSPONFOUBM GMPXT i(SFFOu XBUFS JT XBUFS UIBU IBT CFFO TUPSFE JO UIF TPJM BOE UIBU FWBQPSBUFT JOUP UIF BUNPTQIFSF 5IF TPVSDF PG iHSFFOu XBUFS JT SBJOGBMM PS iCMVFu XBUFS UIBU IBT CFFO VTFE GPS JSSJHBUJPO 0CKFDUJWFT 8BUFS CBMBODF BOBMZTJT DBO CF VTFE UP r "TTFTT UIF DVSSFOU TUBUVT BOE USFOET JO XBUFS SFTPVSDF BWBJMBCJMJUZ JO BO BSFB PWFS B TQFDJGJFE QFSJPE PG UJNF r 4USFOHUIFO XBUFS NBOBHFNFOU EFDJTJPO NBLJOH CZ BTTFTTJOH BOE JNQSPWJOH UIF WBMJEJUZ PG WJTJPOT TDFOBSJPT BOE TUSBUFHJFT

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5IF &.108&34 "QQSPBDI UP 8BUFS (PWFSOBODF

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(VJEFMJOFT .FUIPET BOE 5PPMT

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5IF &.108&34 "QQSPBDI UP 8BUFS (PWFSOBODF

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(VJEFMJOFT .FUIPET BOE 5PPMT

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5IF &.108&34 "QQSPBDI UP 8BUFS (PWFSOBODF

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(VJEFMJOFT .FUIPET BOE 5PPMT

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5IF &.108&34 "QQSPBDI UP 8BUFS (PWFSOBODF

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(VJEFMJOFT .FUIPET BOE 5PPMT

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5IF &.108&34 "QQSPBDI UP 8BUFS (PWFSOBODF

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(VJEFMJOFT .FUIPET BOE 5PPMT

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5IF &.108&34 "QQSPBDI UP 8BUFS (PWFSOBODF

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(VJEFMJOFT .FUIPET BOE 5PPMT

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5IF &.108&34 "QQSPBDI UP 8BUFS (PWFSOBODF

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(VJEFMJOFT .FUIPET BOE 5PPMT

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5IF &.108&34 "QQSPBDI UP 8BUFS (PWFSOBODF

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(VJEFMJOFT .FUIPET BOE 5PPMT

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5IF &.108&34 "QQSPBDI UP 8BUFS (PWFSOBODF

&ACILITATION 'BDJMJUBUJPO JT UIF QSPDFTT PG TVQQPSUJOH BOE HVJEJOH HSPVQ QSPDFTTFT UP IFMQ UIF HSPVQ BOE JOEJWJEVBMT XIP KPJO JU UP BDIJFWF UIFJS HSPVQ HPBMT 8PSLTIPQ GBDJMJUBUJPO JT EFTJHOFE UP IFMQ UIPTF JOWPMWFE JO B NFFUJOH PS TFSJFT PG NFFUJOHT NFFU UIFJS PCKFDUJWFT 5IF GBDJMJUBUPS XJMM GPDVT PO FOTVSJOH UIBU BMM UIPTF BUUFOEJOH GFFM BCMF UP DPOUSJCVUF UIBU BMM QPJOUT PG WJFX BSF IFBSE BOE OPUFE BOE UIBU DPODMVTJPOT BSF ESBXO BOE SFDPSEFE 1SPDFTT GBDJMJUBUJPO FOTVSFT UIBU B XIPMF QSPDFTT UIBU JUTFMG JODMVEFT XPSLTIPQT BOE NFFUJOHT GVODUJPOT 5IF GBDJMJUBUPS T KPC IFSF JT NPSF DIBMMFOHJOH JOWPMWJOH TUBLFIPMEFS JEFOUJGJDBUJPO UFBN CVJMEJOH DPOGMJDU SFTPMVUJPO EPDVNFOUJOH UIF QSPDFTT BOE IFMQJOH TUBLFIPMEFST UP BDU PO PVUDPNFT 8JUIPVU IJHI RVBMJUZ QSPDFTT GBDJMJUBUJPO UIF &.108&34 BQQSPBDI JT VOMJLFMZ UP TVDDFFE TJODF UIF GBDJMJUBUPS IFMQT TUBLFIPMEFST UP BEESFTT BOE PWFSDPNF JOFWJUBCMF DIBMMFOHFT XJUIPVU USZJOH UP TVCTUJUVUF UIFNTFMWFT GPS TUBLFIPMEFST XIP PXO UIF QSPDFTT *O UIF &.108&34 DPOUFYU GBDJMJUBUJPO SFGFST JO QBSUJDVMBS UP UIF HSPVQ PG TLJMMT BOE BDUJWJUJFT SFRVJSFE UP NBJOUBJO UIF EJBMPHVF QSPDFTT BOE JOEJWJEVBM DPNQPOFOUT PG JU m QBSUJDVMBSMZ NFFUJOHT BOE XPSLTIPQT 4LJMMFE GBDJMJUBUPST BSF JOEJWJEVBMT XIP BSF BCMF CZ UIFJS BDUJPOT UP ESBX TUBLFIPMEFST JOUP B QSPEVDUJWF QSPDFTT BOE UP NBJOUBJO UIFJS JOUFSFTU BOE QBSUJDJQBUJPO 8IJMF UIFSF BSF UPPMT BOE NFUIPET UP IFMQ JO GBDJMJUBUJPO HPPE GBDJMJUBUJPO JT BMTP BO BSU SFRVJSJOH UIF IVNBO RVBMJUJFT PG TFOTJUJWJUZ DSFBUJWJUZ BOE GMFYJCJMJUZ " GBDJMJUBUPS OFFET UIF BCJMJUZ UP CF QBUJFOU UP MJTUFO UP CF EJQMPNBUJD BOE UP NFEJBUF DPOGMJDU BT XFMM BT CFJOH B HPPE PSHBOJTFS 'PS UIF XJEFS QSPDFTT UP CF TVDDFTTGVM JU JT DSVDJBM UIBU TUBLFIPMEFST GFFM UIBU UIFZ PXO UIF QSPDFTT BOE UIF EFDJTJPOT UIBU UIFZ UBLF *U JT OPU UIFSFGPSF B GBDJMJUBUPS T SPMF UP NBLF EFDJTJPOT CVU UP HVJEF TUBLFIPMEFST UP NBLF XFMM JOGPSNFE EFDJTJPOT GPS UIFNTFMWFT 'BDJMJUBUJPO JT QBSUJDVMBSMZ JNQPSUBOU JO NFEJBUJOH EJGGFSFODFT CFUXFFO TUBLFIPMEFST XIFUIFS SJDI BOE QPPS XPNFO BOE NFO FEVDBUFE BOE JMMJUFSBUF QPXFSGVM BOE MFTT TP 0CKFDUJWFT r 5P FOTVSF UIBU UIF PWFSBMM QSPDFTT JT JNQMFNFOUFE JO BO FGGFDUJWF BOE QBSUJDJQBUPSZ NBOOFS r 5P FOTVSF UIBU EJBMPHVF JT NBJOUBJOFE BOE UIBU DPOGMJDU BOE EJTBHSFFNFOU EP OPU PCTUSVDU QSPHSFTT r 5P FOTVSF UIBU BMM TUBLFIPMEFST BSF BCMF UP UBLF QBSU JO B NFBOJOHGVM XBZ


(VJEFMJOFT .FUIPET BOE 5PPMT

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5IF &.108&34 "QQSPBDI UP 8BUFS (PWFSOBODF

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5IF &.108&34 "QQSPBDI UP 8BUFS (PWFSOBODF

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5IF &.108&34 "QQSPBDI UP 8BUFS (PWFSOBODF

4OOLS FOR MONITORING


(VJEFMJOFT .FUIPET BOE 5PPMT

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5IF &.108&34 "QQSPBDI UP 8BUFS (PWFSOBODF

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(VJEFMJOFT .FUIPET BOE 5PPMT

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5IF &.108&34 "QQSPBDI UP 8BUFS (PWFSOBODF

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5IF &.108&34 "QQSPBDI UP 8BUFS (PWFSOBODF

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(VJEFMJOFT .FUIPET BOE 5PPMT

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5IF &.108&34 "QQSPBDI UP 8BUFS (PWFSOBODF

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!PPENDICES


(VJEFMJOFT .FUIPET BOE 5PPMT

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5IF &.108&34 "QQSPBDI UP 8BUFS (PWFSOBODF

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(VJEFMJOFT .FUIPET BOE 5PPMT

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(VJEFMJOFT .FUIPET BOE 5PPMT

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