SL COVER STORY

ARTICLE BY JENNIFER SLOAN

YOU’LL

Be Hard Pressed To Find A Person That Describes

A

DOCTOR’S VISIT AS ENJOYABLE.

For most, it’s an inconvenient process that usually begins with being put on hold to make an appointment. An appointment that, more than likely, is so far off in the future that you might be thinking “maybe my issue will resolve itself before then.” In the likely event that hasn’t happened, you’ll arrive at the office, with a little anxiety over this issue you’ve had for weeks, and find that it is filled to the brim with people. You’ll approach the desk and check in with someone who is probably pulling double duty answering the phones (and they aren’t happy about it). You’ll wait shoulder-to-shoulder with a stranger for about the length of a Yellowstone episode and then be called back to a sterile exam room where you could have probably “watched next episode” before the doctor comes in. This doctor is so busy that they spend about a commercial break amount of time with you (checking their watch) before sending you on your way.

The Exact Scenario Above Was Broken Down To Me By An Actual Doctor

who decided to reverse the standard thought process of his peers and take a hard look at healthcare through the eyes of a patient. When Ophthalmologist Dr. Taylor Strange and his team recently moved their practice, Alliance Vision Institute, they wanted to do it not just right, but next level. “His approach to care is one that is immediately focused on the patient, from the very moment they call to make their appointment,” admits administrator Kasey Gantz. When you call Alliance Vision Institute, you won’t be talking to the same person that greets you upon arrival, instead you will be talking to someone whose sole focus is carefully listening to your concerns and getting you scheduled with the AVI doctor that is best suited to your needs. This is eye care that’s focused on you — where your vision is their mission.

Bring Your World Into Focus

Alliance Vision Institute is a general refractive and surgical ophthalmology practice. Their services focus on premier laser cataract procedures with premium high quality implants, laser refractive procedures such as LASIK, and new technology treatments in Glaucoma.

PATIENT FOCUSED WITH YOUR COMFORT IN MIND

Upon arrival for your appointment—which in many cases is within the same week— you’ll walk into an expansive waiting room with a variety of modern, yet cozy seating options boasting ample space between you and your neighbor. There’s coffee, accessible outlets and TVs so you can stay connected to the outside world (if you want to or need to) while you wait. Being in the AVI waiting room will rival the comfort and amenities of your very own living room. “Every bit of that thought process of what makes us ‘home’ to our patients was a labor of love for Danielle,” says Kasey. Kasey is referring to Dr. Strange’s wife, Danielle Strange. She says when it came time to design the new location, it was Danielle that stepped up to the plate to take on the challenge of creating this entirely patient-focused environment.

“Dr. Strange’s primary focus is being the best surgeon he can for his patients, so Danielle, with her experience of design and function, made the building her labor of love—for him.” The décor is eye catching with bold colors and thought provoking murals. “Every spot in this building, down to the art, incorporates the community; patients past, present and future,” says Kasey. From sprawling paintings of the Rio Grande to snapshots of bluebonnets and enduring portraits of cattle, every element, be it texture, textile, lighting or paint, was carefully considered with the patient’s experience in mind.