Academic Support Services
Credit Overload A student who wants to take more than 19 credit hours in a single semester must receive permission to take these extra credit hours from the appropriate school dean. Credit hours for courses from which the student withdraws are included in his or her total number of credit hours. A student will be required to pay for each credit hour he or she takes in excess of 19 credit hours in one semester. All Southern New Hampshire University tuition and fees are subject to change at any time by action of the Board of Trustees. See the Tuition and Expenses schedule for charges.
SNHU OneCard An overpayment/credit balance on a student account may be generated from several different sources during the course of a student’s enrollment. It is important to understand how credit balance refunds will be processed at SNHU, even if a student does not anticipate an overpayment or refund. This includes deposit refunds, where applicable. SNHU offers refund disbursement choices to students using a refund management company, Higher One. Each student with a domestic address on file will receive a “SNHU OneCard” in the mail prior to arriving on campus.
College of Online and Continuing Education Student Payment and Deposit Policies (COCE): Payment of Tuition Tuition must be paid by the start of the term or upon registration, whichever occurs first. Tuition may be paid by cash, VISA, MasterCard, American Express, Discover, check or money order. Online bill payment is available 24/7 through my.snhu.edu. Please log into mySNHU for access to selfservice options i.e. online payment, view/print bill. Textbooks and supplies are sold separately. All students must sign a one-time institutional Promissory Note agreeing to the terms and conditions as set forth by Southern New Hampshire University which can be located on the web at: www.snhu.edu/9461.asp.
Credit Policy • Full payment is due by the first week of the term. • Students who carry a balance past the start of the term will be charged interest each month on the unpaid amount and will have their registration access put on hold, until it has been paid in full. Past due accounts will be assessed late fees at the discretion of the University. • The University will withhold transcripts, diplomas, caps and gowns, and verification for students whose accounts have not been paid. • Students sent to an external collection agency will have an additional 25% fee added to their account, are responsible for all legal fees and the account will be reported to the credit bureaus.
• Promissory notes will be used in case of default of any payments owed to the University. • All former collections accounts and bankruptcies must pre-pay tuition in full, or have financial aid or third party billing in place prior to registering for all future classes. • Credit policy is at the discretion of the credit office and subject to change.
Industry Sponsors The University cooperates with many company tuition sponsorships and reimbursement plans. Students attending under these plans should give their center office or Office of the Bursar the necessary authorization and inform the office how the tuition payment will be handled.
Deferred Tuition Students receiving tuition benefits from their employer, may qualify for a Deferred Tuition Plan. Participating students may carry a one-term outstanding balance, allowing access to registration for the next term and will not be assessed interest charges. Eligibility is based on the completion of all paperwork and by maintaining good financial and academic standing. Students must obtain a letter of eligibility from their employer stating the terms and conditions of their tuition reimbursement policy, and complete the institutional Promissory Note. Students must sign a contract giving the University permission to charge their credit card (kept on file) in the event that the tuition has not been paid by 21 days after the end of the term and are required to renew annually. Contracts can be obtained through the Credit Office.
Third Party Direct Billing Students may authorize direct billing from the University to a third party. Students must first submit a voucher/letter or military tuition assistance form to One Stop or appropriate center. The voucher must include beginning and end dates of the academic term, courses covered, books, and other fees covered (if any) and maximum dollar value. Paperwork is due before the term start date. Payers will be billed at the beginning of the term covered by the voucher. Payment is due within 30 days of the billing, finance charges are waived upon confirmation of the approved authorization. Student reimbursement based upon satisfactory completion of the course and grades are not subject to third party billing.
EdLink (formerly known as CAEL) EdLink has partnered with Southern New Hampshire University to offer tuition discounts to eligible students. Employees of an EdLink partner company will receive a 10% tuition discount off the regular Southern New Hampshire University tuition on courses approved by your employer’s tuition assistance policy. Please contact your place of employment for additional information on the EdLink tuition assistance program.
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