Southern New Hampshire University
Questions? If you have any questions regarding the withdrawal policy, please contact the College of Online and Continuing Education office at 866.860.0449 or email onlinestudent@snhu.edu.
SNHU Student ID card Each student will receive an SNHU Student ID card from their center of record. Full-time day undergraduate students and full-time graduate Manchester campus students will receive a photo ID card. College of Online and Continuing Education evening and online students will receive a nonphoto ID card. These cards are the property of SNHU and must be forfeited upon request. Student ID cards for full-time undergraduate and full-time graduate students hold meal plan monies for on-campus students. Penmen Change can also be added to the ID card which can be used at the bookstore, laundry machines and vending machines. A student or parent can add money to Penmen Change in the Bursar’s Office or by depositing cash at a machine outside the bookstore.
The librarians constantly strive to expand the depth of the library’s offerings and improve the ability of students and faculty to access its total complement of resources regardless of their geographic locations. Off-Campus Library Services (OCLS) links the research needs of students enrolled through the College of Online and Continuing Education, cohort programs, and overseas campuses with the resources and services of the library. OCLS can be reached at the main campus by email, phone and fax, and can be found on the Web at the library’s home page. A strong, dynamic bibliographic instruction/information literacy program provides orientation and training for students, faculty and staff. Librarians design appropriate library instruction sessions, electronic information tools and online tutorials. Emphasis is placed on research strategies, database searching and engaging online resources. Classes are held in the library training facility and at other locations on campus and may be introductory or tailored to specific subjects and disciplines. The Shapiro Library features: • Twenty-one networked computer workstations
Penmen Cash can also be added to the student ID card at the Food Service office or on the Web site penmencash.com. Penmen Cash can also be used in the bookstore, cafeteria and various outside locations posted on the penmencash.com Web site.
• Wireless Internet access
ID cards are also a form of access cards for resident students on the Manchester campus. With a proximity system, the student needs only to place his/her card in front of the lock and the lock will open.
• Resource support for courses
• A computerized training room with 28 networked computers, an instructor’s computer, overhead projection, video, television and satellite downlink • Conference rooms for individual and group study • An enclosed quiet study area • Networked study carrels • Printers, copiers, and scanning machines
Due to the multiple monies and functions of these cards there is a replacement fee if lost or stolen and when replaced all access and functions of the lost or stolen card are shut off.
Academic Support Services Harry A. B. and Gertrude C. Shapiro Library The Harry A.B. and Gertrude C. Shapiro Library serves as the primary information resource center for students, faculty and staff at Southern New Hampshire University. Its mission is to promote successful academic careers and lifelong learning through the delivery of information and instruction using innovative services and technologies.
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The library collections are developed to support the university’s business, liberal arts, education, and community economic development curricula at all levels. The constantly expanding collection contains more than 109,000 paper and electronic books; online access to theses and dissertations; access to the contents of 44,215 online journals; and more than 123 proprietary databases. In addition, SNHU faculty and student research is now being collected online in the new institutional repository, the SNHU Academic Archive. The library also serves as a depository for Federal documents.
• Eighteen laptops with wireless network capability available for loan within the library • The Pantano Art Gallery spotlighting New England artists The library online gateway can be accessed from the university Web pages at www.snhu.edu/library.asp.
Audio Visual Center The Audio Visual Center includes a listening room where its library of compact discs, cassettes and video programs can be reviewed by students and faculty. A variety of A/V equipment is circulated from the center for classroom instruction. Computer-generated transparencies are produced by students and faculty with assistance from audio-visual personnel.
Academic Support Offices Success in academic matters stems from participation between students and faculty members. Students who are willing to learn will find our academic support services a valuable part of that teaching-learning partnership. Academic support services at Southern New Hampshire University is comprised of four distinct offices: the Academic