Colorado Convention Center
Unbelievably attentive to all our requests for information (Wi-Fi usage) and changes (moving user counts to different SSIDs). All requests were delivered in timely and professional fashion. There was always follow up (most times in person) to ensure our requests were met to our expectations and all services were functioning without issue. Can’t say enough about Tommie Beltz (Customer Sales & Service Manager), Debbie Olivas (General Manager) and the entire Smart City team at CCC!
- Aaron Schuette, GABF
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America’s Center Convention Complex
Daryl Olson (General Manager), I also want to make sure you know how much we enjoyed working with you and your team over the years. You have always been very easy to work with and very responsive to our needs. I doubt we will experience the same with other vendors moving forward.
- Doug Belew, Technical Services, NISC Show Management
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Virginia Beach Convention Center
Ryan McCart (General Manager) was great in facilitating and meeting any of our needs. The on-site rep, Justin LaPrad (Technician), was great as well.
- Brian York, Sentara Heart and Vascular
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Henry B. Gonzalez Convention Center
On the day of our event, we had some last-minute internet needs. Guillermo Huerta (Customer Sales & Service Manager) was very quick and responsive and able to take care of us right away. That was especially important and allowed us to not have to worry about this particular need of the day. Guillermo was there through the whole event, to help answer questions and make sure we had what we needed. We very much appreciated him!
- Texas Business Hall of Fame, Show Management
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Fort Worth Convention Center
Janae Tinsley (General Manager), the conference gets better every year, so we were very pleased with how everything went. It was great working with you again. Also, it was a pleasure working with Josiah Boone (Technician) again this year. He always does a great job and is readily available for my random requests!
- Retail Now, Show Management
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Tampa Convention Center
Mitch Hughes (General Manager) is always awesome and goes above and beyond, but he has some competition in the service department with Madison Grimes (CSSR II) being just as awesome.
- IBEX, Show Management
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Kay Bailey Hutchison Convention Center Dallas
Working with Kasandra Williams (Customer Sales & Service Manager) is always a pleasure. She has great customer service!
- Jane Evans, Southwest Dental Conference
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Tampa Convention Center
Madison Grimes (CSSR II) is such a pleasure to work with throughout this whole process. Truly appreciate her guidance and support it was spot on with our needs.
- PPMD Live! Tampa, Show Management
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Washington State Convention Center
I wanted to thank you very much for sending us Michael Bowser (Technician) to assist with the TensorFlow World Conference. Michael was an asset to the success of the show. His knowledge and professionalism helped us successfully navigate through show management’s various requirements. Plus, he worked well with the Santa Clara Team!
- Dan Conception, Smart City General Manager Santa Clara
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Minneapolis Convention Center
Thanks, so much for bringing your fantastic team to volunteer at Arc’s Value Village last month! We enjoyed working with you! You helped kick off our process of condensing and rearrange our holiday “Merry Thriftmas” shop which helped maximize the space & stock more clothing racks on our floor. If we hadn’t had your help, this project would have been left to our assistant manager Dan on his own and what you completed in your shift would likely have taken him a couple of days to complete! We are all thrilled (and especially Dan) and so appreciative of the gift of your time! Please relay our warmest thanks to your entire team. Please convey a special “thank you” to Tim Taylor (CSSR) as well for suggesting & encouraging Arc’s Value Village as your volunteer site! We hope you’re willing to come and volunteer with us again in the future! Thank you for your support of The Arc Minnesota and people with intellectual and developmental disabilities and their families!
- Molly Lindblad, Volunteer Development Manager, Arc’s Value Village
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Indiana Convention Center
The people at Smart City are WONDERFUL. Jennifer Roeder (CSSR) and Ben Behnkendorf (General Manager) are knowledgeable, very pleasant to work and courteous, and I know we have NEVER had a problem with the service.
- Jeff Lawson, Indiana Trial Lawyers, Event Management
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Miami Beach Convention Center
We would like to extend our sincere thanks for your role in making the 18th edition of Art Basel in Miami Beach such a success. The show attracted an attendance of 81,000 visitors, once again proving to be an essential platform of exchange for the international artworld. Thank you again for your vital contributions to another outstanding Art Basel week.
- Maureen Bruckmayr, Art Basel Show Management
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Atlantic City Convention Center
Ryan McCart (General Manager) went above and beyond in helping me with set up of the printers on the day we arrived on site. If it wasn’t for him, I’m not sure we would have figured it out. Absolute lifesaver!
- Heather Courtney, NRCC / Northeast Regional Carwash Convention
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Charlotte Convention Center
Vanessa Cauthen (Customer Sales & Service Manager), thank you so much for all your help during these past few weeks to get the Charlotte Knights to the 2019 Charlotte Auto Show. We greatly appreciated how quickly you were able to setup internet services for our time during the show! Thanks so much again!
- Tanya Steven, Charlotte Knights
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Colorado Convention Center
Thomas Beltz (Customer Sales & Service Manager) was awesome! We had some problems with AV and Thomas helped with all his stuff and helped us solve some things with the AV. He is a great asset to Smart City.
- Patricia O’Connell, NGAUS
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Tampa Convention Center
Madison Grimes (CSSR II), Mitch Hughes (General Manager), and Caleb Carro (Technician II) are very personable, friendly, and dedicated to making customers happy. I appreciate all their efforts!
- Tampa Boat Show, Show Management
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Colorado Convention Center
Our event is a unique, community focused event serving folks experiencing homelessness. Smart City goes above and beyond in offering to volunteer staff time to help with set-up & tear down for the event, beyond the donated Wi-Fi services. This year, Tommie Beltz (Customer Sales & Service Manager) reached out in advance to schedule time for his team to come and help. Where many donors & vendors are content to just provide a service - Smart City goes beyond to get their heart involved & serve our community with their time & effort. We value this partnership so much and thank you for the donation of Wi-Fi services, and the professional support services that go along with them.
- Angie Nelson, Project Homeless Connect
