sisterMAG 37 – Send me no flowers – EN

Page 77

SEND

ME

NO

is implemented. For the rest of the team, i.e. the developers, marketing managers, or financial managers, the workday probably looks just like in many other start-ups – you never know exactly what's going to happen in the morning ;) HOW DO YOU PERSON A LLY DE A L WITH THE DIFFICULT TOPIC OF DE ATH AND BURI A L? IS THERE PSYCHOLOGICAL HELP FOR YOUR TEAM MEMBERS IF NECESSARY?

We are able to keep a certain distance from the fates of our customers. We need to do this in order to be able to provide

FLOWERS

optimum care for relatives in difficult times. We want to take as much of time as possible for each case so that relatives have the time for a proper farewell. If cases do get particularly close to us, we talk a lot about them amongst ourselves and of course offer our employees all the help they need. But what helps us most is the positive feedback from our customers, and the knowledge that they can mourn in peace with our support. That really is a great feeling because you notice how grateful these people are.

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SISTERMAG 37 | 05 / 2018


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