Usability study: findings

To refine the app, I conducted a usability test with 5 participants. During the usability test all the participants were given a set of prompts and asked for their feedback. Findings are part of their feedback.

Round 1 findings

Users struggled to select theater, date, and showtime – design need to be refined

Round 2 findings

Users felt dizzy because the animations between screens were all different.

Logout button should be placed within the menu for quick access

The search bar needs to be more conveniently placed and accessible

Most users were looking for a “my cart” button on the screen but could not find it anywhere.

Users were lost on how to chenge their prder before the checkout

Refining the design

● Mockups

● High-fidelity prototype

● Accessibility