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Blackboard

Quick Reference Guide Version 9.1.9 Apr 2014

1


Contents

2

Accessing Blackboard

6

Logging into Blackboard

6

Problem Logging into Blackboard

7

Changing your password

8

Personalising ‘my Blackboard’

9

Updating your Email Address

10

Notification Dashboard

11

Changing Notification Settings in My Places

12

Personalising my Blackboard and Courses tabs

14

Updating Module(s)

16

Accessing Courses and Content

17

Accessing Courses

18

Changing Course Menu Structure

18

Common Issues in Accessing Course Content

19

Viewing Online Video Lecture Recordings

20

Viewing and Completing Assignments

23

Viewing and Completing Online Assigments

24

Viewing your Assignment and Assessment Grades

25

Viewing and Completing Turnitin Assignments

26

Communicating with Course Users

27

Groups

28

Posting messages in Discussion Board

29

Communicating using Virtual Classroom and Lightweight Chat

30

Interacting with Instructors and Students via Online Tutorials with acuConference

32

Using Blogs and Wikis

33

Sharing and Reflecting with Course Blog

34

Sharing and Collaborating with Course Wikis

36


Contents

! New

Using my Filing Cabinet

37

Adding Content to Personal Drawer in My Filing Cabinet

38

Creating your ePortfolio or Course ePortfolio

39

Participating in Community Sites

40

Accessing Community Sites in Blackboard

40

eLearning Tools and Systems

41

Blackboard Connect

42

Blackboard Mobile Learn

44

Clickers

47

eUreka

49

lyndaCampus

51

NTU mLearn

53

NTU iTunes U

56

Getting Help and Support

58

3


4


Accessing

Blackboard

5


Accessing Blackboard

Logging into Blackboard

u As

a matriculated NTU student, you will be given a NTU network account (user ID and password) which can be used to access Blackboard at: http://edventure.ntu.edu.sg

v If you are a non-matriculated

student (e.g. NS-men taking a course at NTU), you will be given a user ID and password by your Course Co-ordinator or Blackboard Helpdesk Officer to access Blackboard.

Note: 1.

Depending on the academic programme you are enrolled in, the time needed to process your Blackboard Login Application will be different. •

For undergraduates Access to Blackboard is activated one to two days after matriculation, payment of course fee and subject registration at the StudentLink STARS system

•

For postgraduates Access to Blackboard is activated 5 to 10 working days after matriculation, payment of course fee and subject registration. A longer period is required for the confirmation of subject registration by the School.

6


Accessing Blackboard

Problem Logging into Blackboard Your NTU network account Password will expire every 180 days and will be locked after 6 unsuccessful attempts of logging in. If you encounter a “Valid authentication credentials were not provided” error when accessing Blackboard, your password may have expired. To reset your password which has expired, you may refer to http://www.ntu.edu.sg/cits/gettinghelp/Pages/resetpassword.aspx

Note: 1. 2.

Windows Live account which is used for accessing NTU email cannot be used to access Blackboard. Requirements for 1st Time Access to Blackboard •

New students must change their NTU Network Account Passwords at https://pwd.ntu.edu.sg before accessing Blackboard.

7


Accessing Blackboard

Changing your Password (for matriculated students)

u Go

to the Network Account Password Changer website at: https://pwd.ntu.edu.sg/

v Change your password accordingly. Click Change Now when done.

w

Close your internet browser and re-open it to access Blackboard.

u

v Changing your password (for non-matriculated students)

u Login to Blackboard and go to the My Site tab. v In the Tools module (on the left-hand side of the screen), click Personal Information followed by Change Password.

w Type

in your new password and verify it. Click Submit when done.

v v

8

w


Personalising

‘my Blackboard’

9


Personalising ‘my Blackboard’

Updating your Email Address To facilitate communication between you and your instructor, it is recommended that you update your email address in Blackboard to the one you use most frequently.

u Login to Blackboard and go to the My Site tab. v In the Tools panel (on the left hand side of the

screen), click the Personal Information link followed by Edit Personal Information.

w Change your email address to the one you prefer. Click Submit when done.

Note: 1.

Updating your personal email address, e.g. Yahoo, Outlook, Gmail etc in Blackboard will not affect your NTU Exchange and/or Live email address.

v v

w

10


Personalising ‘my Blackboard’

Notification Dashboard The Notification Dashboard tab provides an overview of timely and actionable notifications from your instructor(s) for the courses that you are taking. Some examples are: •

New content made available in enrolled courses;

Due Dates of assignments and tests;

Things that Need Attention;

Upcoming due dates in the To Do List;

Tasks; and

Alerts

11


Personalising ‘my Blackboard’

Changing Notification Settings in My Places The My Places link provides quick access to the courses that you are enrolled in. You can change your preferences for receiving course notifications under Edit Notification Settings. u In Blackboard, click My Places which is located at the top of the frame. v Click Edit Notification Settings under the My Preferences section. w Click Edit General Settings to customize settings for email notifications and reminder schedules for courses and organisations in which you are enrolled. x Click the course link under Edit Individual Course Settings to select the types of notifications to be emailed to you or displayed in your Notification Dashboard and Blackboard Mobile Learn app. y Click Courses I am taking under the Bulk Edit Notification* Settings to select the types of notifications to receive or display for all selected courses. Note: * After applying the changes in Bulk Edit Notification Settings, the settings shown in the page will remain the same when you re-visit the page.The changes are shown under the Edit Individual Course Settings section.

12


Personalising ‘my Blackboard’

u

v w

w

x w x

13


Personalising ‘my Blackboard’

Personalising Courses

my

Blackboard

and

You can personalise the my Blackboard and Courses tabs in Blackboard such that modules of interest/ importance to you are displayed. Likewise, the page layout and colour scheme can also be customised.

u Login to Blackboard. v To re-order the module(s) in the page, click on

the module tab and drag and drop it to prefered location. You can also click on to shuffle the order of the module(s).

w Click Add Module which is located on the top left-hand side of the page to add/remove the module(s) on the page.

x You

can select the colour scheme for the page by clicking on Personalise Page on the top righthand side of the page.

y Click Submit when done.

v

14


Personalising ‘my Blackboard’

x

y y

15


Personalising ‘my Blackboard’

Updating Module(s) Some of the modules in Blackboard such as the Course List in My Site and Courses can be modified to suit your preference. Editable modules have a icon on the top right-hand corner of the module.

u Login to Blackboard and go to the Courses page. v Click on the icon of the module. w In Edit Course List, select the attributes to be displayed in each of your courses.

x Click Submit when done.

u

v

w

w

x 16


Accessing

Courses and Contents

17


Accessing Courses and Content

Accessing Courses

u Login to Blackboard. v Click Courses to view the list of courses in which you are enrolled.

w Click the course title to view your course details.

v w Changing Course Menu Structure

u Login to Blackboard and click on the course title. v To view course details in different layouts: a. Click List View icon to view the course content in a list. b. Click Folder View icon to view the course content in a list of folders. c. Click Display Course Menu in a Window icon to view the course content in a new window.

u

a

18

List View

Folder View (Click to see options)

b

Display Course Menu in a Window

c


Accessing Courses and Contents

Common Issues in Accessing Course Content Content Security Warning When you are accessing your course content in Blackboard, the internet browser may occasionally issue this prompt, “Do you want to view only the webpage content that was delivered securely?“. Select the option ‘No’ to proceed so as to allow your browser to display secured and non-secured content when prompted.

Content is outside of the Blackboard Learn environment warning When you are accessing an external link from your course site, you may occasionally face this prompt, “The content below is outside of the Blackboard Learn environment” and you may not be able to access the link.To overcome the problem, right-click the link of the content and select Open in new window to display the content outside of the Blackboard system.

Browser compatibility issues At times, some components in Blackboard like the WYSIWYG editor or quiz questions may not display correctly in your browser. Using another internet browser to access the content may resolve the issues. Click on the HelpDesk tab for a list of internet browsers most compatible with Blackboard.

19


Accessing Courses and Contents

Viewing Online Video Lecture Recordings Some professors may have their lectures recorded and posted online in their course sites. To access these lecture recordings:

u Login to Blackboard and click on the course title to enter the course site that you wish to view.

v Navigate

to the course area where the links for the lecture recordings are posted. By default, all recorded lectures are posted in the Recorded Lectures area. Click the appropriate link to view the lecture recordings.

Note: 1.

If you are accessing the video recording for the first time, Internet Explorer will prompt you to install (Microsoft) Office Animation Runtime and acuViewer Active X plugin to enable viewing of animation and annotation in the recording. Accept and install the plug-ins accordingly.

2.

If you have a personal internet firewall installed in your computer (e.g. Norton, ZoneAlarm), it may block the streaming of the video recording. Disable the firewall just before you click on the link to access the video. You can enable the firewall again after the connection to the video recording has been established.

u

20


Accessing Courses and Contents

System requirements for viewing lecture recordings are as follows below: Recording made available

System Requirements

AY 2010/ 2011 Sem 1 and after

Windows XP and above or Mac OS 10.5 and above

Internet Brower that supports Flash plug in

Smartphone or table running on Andriod 3.0 and iOS 5.0 and above

Before AY 2010/ 2011 Sem 1 and those used for eLearning Week

PC Users and Mac Users See the video lecture requirement in http://edv.sg/KkUiTs

21


22


Viewing and

Completing Assignments

23


Viewing and Completing Assignments

Viewing and Completing Online Assignment

u Login to Blackboard and click on the course title to enter the course site that you wish to view.

v Navigate to the content area where the assignment is posted.

w Click the assignment title to view the instructions of the online assignment.

x Add in comments and file attachment to the assignment.

y Click Save as Draft if you want to continue working

on the assignment. Click Submit when you are ready to turn in your assignment.

z Login

again to view your instructor’s comments and your grade when he/she has graded your assignment.

w

v

x

yy 24


Viewing and Completing Assignments

Viewing your Assignment and Assessment Grades

u Login to Blackboard and click on the course title to enter the course site that you wish to view.

v Click Tools in the Course Menu followed by the link My Grades.

w View grades.

v u

2010 2010 2010

w

25


Viewing and Completing Assignments

Viewing and Completing Turnitin Assignment Turnitin is a text-matching tool integrated with Blackboard. With the use of Turnitin, your assignment submission to Blackboard is scanned by the remote system for text matching against millions of pages of archived and current webpages, publications, journals and student documents. An online originality report is then generated showing matching materials and their sources.

u Login to Blackboard and click on the course title to enter the course site that you wish to view.

v Enter the course area where your instructor placed the Turnitin assignment.

w Click the View/Complete link of the assignment. x Enter the necessary details and attach your assignment for submission (in doc/txt/rtf/html/pdf/ docx/wpd formats only) in the page.

y Click Upload to attach the file you want to upload. z After the file is uploaded, a preview of the content

will be displayed. Click Submit when you are ready to turn in your assignment.

{ You will receive an acknowledgement when your paper is submitted successfully.

| If

your course instructor has enabled the option for students to view the Originality Report, you can view it by clicking on the assignment link a day after the submission of your assignment. This will take you to the assignment’s inbox where the Originality Report is located.

w

x

y z 26

{


Communicating

with Course Users

27


Communicating with Course Users

Groups The Groups area in the course site provides a platform for social interaction and allows you to share your personal experiences with your peers. You can sign up for the groups set up by your instructor. In the group space, you can share and work on group material collectively. You can also create your own group(s) under Selfenrolment Group without the involvement of your instructor. However, your instructor has the option to modify or restrict the access to such student-created groups. As such, it is recommended that you seek your instructor’s permission before creating a selfenrolment group in your course.

28


Communicating with Course Users

Posting messages in Discussion Board The Discussion Board is a tool for sharing thoughts and ideas about the course. You can post messages, read what others say, reflect and compose your responses on coursework, group projects, peer reviews and dialogue sessions.

u Login to Blackboard and click on the course title to enter the course site that you wish to view

v Click Discussions to launch the Discussion Board.

w Click the title of any discussion forum to view the discussion threads.

x Click Create Thread, compose your message and click Submit when done.

y To reply to a message, click the message thread followed by Reply. Compose your message and click Submit when done.

v w

x

y 29


Communicating with Course Users

Communicating in Virtual Classroom and Lightweight Chat You can ask questions, draw on the whiteboard, and participate in the text chat via Virtual Classroom (for Lecture Hall). The Lightweight Chat (for Office Hours), accessed separately, allows you to interact with your peers and instructor via a text-based chat.

u Login to Blackboard and click on the course title to enter the course site that you wish to view.

v Click

Collaboration to launch the collaboration space set up by your instructor.

w Click either Chat or Virtual Classroom to communicate in real-time.

Note: 1.

When launching Virtual Classroom and Live Chat for the first time, you will need to download and install the Java Plugin as prompted by the system.

v

30


Communicating with Course Users

w

31


Communicating with Course Users

Interacting with Instructor and Students via Online Tutorials with AcuConference Get connected with your instructor and peers in real time for online tutorials, sharing sessions and consultations.

u Login to Blackboard and click on the course title to enter the course site that you wish to view.

v Click the link for the online AcuConference session arranged by your instructor, e.g. the Virtual Class menu link.

w At the Conference Information page, click Join

Conference. (If you are joining a conference for the first time, you will need to download and install the client software as prompted by the system.)

x Check on your audio and video settings before entering the online session.

y In the online conference room, you can interact

with your instructor by clicking SPK, and approval to initiate conversation is granted by your instructor.

z You can also interact with your instructor and peers via the text chat.

v

v

w x

32

z


Using Blogs and Wikis

33


Using Blogs and Wikis

Sharing and Reflecting with Course Blog Course Blog is a shared on-line journal where you can post diary entries about your personal learning experiences in relation to the course.

u Login to Blackboard and click on the course title to enter the course site that you wish to view.

v Click Tools, followed by the Blog tool. w Click the Title or , followed by Open to view the Blog.

x To put in new blog entry for the course blog, click Create Blog Entry.

y Compose your blog message and click Save Entry as Draft to save the blog as draft.

z Click Post Entry to add to the list of blogs.

v

w

34


Using Blogs and Wikis

x

y

z

35


Using Blogs and Wikis

Sharing and Collaborating with Course Wikis Course Wiki is a collaborative tool set up to allow your instructor, your peers and you to add and edit each other’s content.

u Login to Blackboard and click on the course title to enter the course site that you wish to view.

v Click Tools, followed by the Wikis tool. w Click on the Wiki title or , followed by Open to open up a new Create Wiki Page.

x Compose your blog message and click Submit to add in new entry.

v

w

x

36


Using

My Filling Cabinet

37


Using My Filing Cabinet

Adding Content to Personal Drawer in My Filing Cabinet My Filing Cabinet is a web storage space which allows you to organise and manage learning content, digital assets, and ePortfolios in Blackboard. You can store, share, and publish content in your personal user folders.

u Login to Blackboard and click the My Filing Cabinet tab.

v Click Upload Files to upload a single file from local

drive or click Upload Package to upload multiple files or a ZIP file.

w Click Submit when you are ready to upload the file or folder.

Note: 1.

For details on the use of My Filing Cabinet, go to the Resources portal tab > eLearning Tools > My Filing Cabinet

u

v

w 38


Using My Filing Cabinet

Creating your ePortfolio or Course ePortfolio ePortfolio or course ePortfolio is an invaluable tool in academic and professional development, providing a powerful medium for you to efficiently collect and organise artifacts representative of your work achievement over time.

u Login to Blackboard and click My Filing Cabinet portal tab.

v Click

Portfolios, followed by My Portfolio to create, view and review your portfolios.

w To view a portfolio from My Portfolios, click on the Portfolio name.

x You

can create Basic Portfolio or Personal Portfolio, following the steps given for each type.

y Use the Contextual Menu to edit, build, share and manage your portfolios.

v x

w

y

39


Participating in Community Sites

Accessing Community Sites in Blackboard The Community tab provides access to organisations “course sites” set up by clubs or societies to present information (programmes and acitvities) and communicate with their members and the NTU Community.

u Login to Blackboard and click Community. v Click the link Browse Organisation Catalog to reveal the list of communities created by NTU organizations, clubs, user groups, school communities, etc.

w Click Enroll to join the community sites that provide for ‘Self-enrolment’ or write in to the Leader to join the site.

u

v

w 40


eLearning Tools

and Systems

41


eLearning Tools and Systems

Blackboard Connect Blackboard Connect offers the “Professor Notification Tool” within Blackboard, a feature with capabilities such as sending SMS and messages in the form of Text-toVoice and Email. This is used by lecturers to send alerts and notifications to you for important and time-critical course-related information such as the cancellation of a tutorial, change of lecture venue, assignment submission deadlines, etc. To keep updated with time-critical notifications, you are encouraged to opt-in to receive SMS messages by updating your mobile phone number in Blackboard. To update your contact information:

u Login to Blackboard. v In My Site tab, click the here link in the Blackboard Connect Contact Information module.

w Fill in your contact information and indicate

42

“I Agree” in the option box to opt-in to receive SMS notification and click Submit.


eLearning Tools and Systems

v

w

43


eLearning Tools and Systems

Blackboard Mobile Learn Blackboard Mobile Learn enables students and faculty to access courses and content on a variety of mobile devices like iPhone, iPod Touch, iPad, Blackberry and Android-powered devices. With the Blackboard Mobile Learn application installed in your mobile device, you can access Blackboard to view your course announcements, check your grades, read your course materials, participate in forum discussions and view lecture recordings. To download the Blackboard Mobile Learn app:

u For

the various devices, visit their respective application stores and search for the app “Blackboard Mobile Learn”:

(if you have a QR Code scanner on your device, you can scan the relevant codes to download the Blackboard Mobile Learn app) •

App Store for iPhone, iPad, or iPod Touch

Google Play for Android devices

BlackBerry App World for BlackBerry smartphone devices

44


eLearning Tools and Systems

v Install the app. w Search for “Nanyang Technological University� in the list.

x Login

to Mobile Learn with your NTU Network account.

45


46


eLearning Tools and Systems

Clickers - Empowering and Engaging Learning You can now actively participate in your lesson whether you are in the lecture theatre or tutorial room. Clickers, otherwise known as a learner response system, allows you to submit your responses to questions posted by your instructor. This provides your instructor with a convenient and quick way to check for your understanding. It also allows for instant feedback on how your responses relate to those of your classmates. All undergraduates* will be issued a Clicker upon matriculation. To use your Clicker correctly, you must set the channel on your device to match the channel used by your instructor. You may need to change the channel for each lesson that you attend. Check with your instructor as to which channel you need to be on before you start clicking away. To set the channel on your clicker device:

u Press and release the “Ch” button. v While the light is flashing red and green, enter the 2 digit channel code (i.e. channel 1 = 01, channel 21 = 21) as instructed by your instructor.

w After the second digit is entered, press and release the “Ch” button.

x Asteadygreenlightshouldappear.Ifnot,repeatsteps 1 to 3.

In the event that your clicker device is faulty, you can get it replaced for free. However, there will be a replacement charge for lost or damaged devices. For more information on Clickers, go to http://clickers.ntu.edu.sg Note: * Currently, the Schools of Art, Design and Media (ADM) and Sports Science and Management (SSM) do not use Clickers in their courses and hence, students from these schools will not be issued with a device upon matriculation. For this group of students, international students and those that may not have been issued a device, you can be issued a device from the One Stop @ SAC (opposite OCBC Bank) if you require it for interdisciplinary modules in other Schools.

47


48


eLearning Tools and Systems

Accessing eUreka - Online Project Work Management System Project work is an important and essential part of the NTU curriculum. To facilitate online project work management and collaboration amongst lecturers and students, eUreka, an Online Project Work management System is made available for use via the Blackboard System. eUreka enhances collaboration through project work activities and information sharing with built-in tools that allow you to share files, send private messages, collaborate in blogs and discussion forums, as well as record your own learning reflections. You can also set timelines to track and monitor your project progress along several tasks and activities throughout the project duration.

Creating a New Project Site

u Login to Blackboard and click eUreka to launch the system.

v In eUreka’s Project homepage, click New Adhoc Project to create project site(s) to manage your own projects or activities.

u

v 49


eLearning Tools and Systems

Managing and Accessing Existing Project Site

u Login to Blackboard and click eUreka to launch the system.

v Click

the project title to access and manage the project site.

v

50


eLearning Tools and Systems

lyndaCampus - Online Video Tutorials (New!) lynda.com is an online learning company that provides a comprehensive library of instructional video tutorials in the areas of software, creative and business skills development. The video content is authored by industry professionals and the selection of video courses ranges from audio, business, developer, design, home computing, photography, video, web and interactive, to 3D and animation. It’s really easy to learn at your own pace anywhere and anytime with lyndaCampus. Simply log-in to lyndaCampus via Blackboard through your Mac, PC, iPad, or iPhone and you can get access to a comprehensive range of video tutorials so you no longer have to google for learning courses, or search for them on Youtube. Access to lyndaCampus is available to all NTU students. There two methods to login to lyndaCampus: Method 1: via lyndaCampus tab

u Login to Blackboard. v Click the lyndaCampus tab on the top right hand side.

v

51


eLearning Tools and Systems

Method 2: via any coursesite

u Login to Blackboard. v Goto any of the coursesite. w Goto ‘Tool’ on the left panel coursesite .

after go into the

x Scroll down and select lyndaCampus.

v

w

x Note: For Internet Explorer users, please add lynda.com as trusted site before you can access to lyndaCampus. Follow the link below for the work around. http://edv.sg/GIJ1wA

52


eLearning Tools and Systems

NTU mLearn NTU mLearn is an application that helps you stay connected to NTU from wherever you are, on or off campus. There are many useful applications within mLearn that connect you to communities and keep you connected to the latest Campus buzz. For example, you can search for anyone from NTU using the Directory application, get in touch instantly with lecturers and course mates, stay in the loop with the latest campus news, watch videos from recent campus events, see real-time bus locations, check grades and access course content, browse the course catalog, and even listen to podcasts of popular lectures in iTunes U. It’s NTU in the palm of your hand! You can download NTU mLearn from Apple’s AppStore or the Android Play Store. Applications and Features: Maps

Search campus buildings by name, pinpoint them on the map and find their directions relative to your own.

Traversity

Find the arrival time of the NTU internal shuttle bus service based on your existing location.

Learn

Get instant access to all your Blackboard Learn™ course content on the go. Check grades, post comments on discussion forums, view important class announcements, read and download assignments, upload content and more.

53


eLearning Tools and Systems

Courses

Browse and search courses for the current/ new semester, see course descriptions, and academic units.

Directory

Get in touch with anyone campus-wide, and add that person directly to your phone’s address book.

Events

Find and keep track of a wide range of NTU activities, from concerts and art exhibits to lectures and seminars. Browse events by name, subject, date or location.

News

Keep up with the latest happenings on and off campus.

Images

Browse or search for thousands of images. Check out scenic shots of the NTU campus and view extensive collections from the digital archive. Save images to your phone or save as a background to show your school pride.

Videos

Access NTU video content on YouTube in one easy-toview place.

54


eLearning Tools and Systems

Get Help

Get access to important numbers and information when you need them. Call to report an emergency or get information from the NTU Emergency Information Hotline.

NTU on iTunes U

Stream or download thousands of audio and video recordings including course and faculty lectures as well as campus performances in iTunes U.

55


eLearning Tools and Systems

NTU iTunes U Have an iPhone? An iPad or an iPod? Well, good news for you. You can now download videos, podcasts and other public resources made available on NTU iTunes U app in Apple’s AppStore.

u Download and install iTunes for Mac or PC from

http://www.apple.com/itunes/

v Launch

iTunes. This will bring you to the home page of iTunes Store.

w Click iTunes U on the navigation bar to load the homepage for iTunes U.

x Click Universities & Colleges and look under the

letter “N” for Nanyang Technological University.

y Click

the link and it will load the university’s iTunes U.

u x

56


Getting Help and Support

57


Getting Help and Support

Blackboard Online Helpdesk The Online Helpdesk provides support for staff and students on the use of Blackboard and related e-learning services such as problems in viewing video recordings of lectures.

u You can access the Blackboard Online Helpdesk via the Help link at the top frame of the Blackboard System.

v The Online Helpdesk includes a Knowledge Base of

frequently asked questions and a TroubleShooter Wizard to help you to solve problems that you may encounter when using Blackboard and related services.

w If you are unable to find an answer in the

Knowledge Base, please submit a ticket to servicedesk@ntu.edu.sg. Our service desk will respond to your concern duly.

u

v

58


59


Support Line: 6790 4357 Email: servicedesk@ntu.edu.sg Or visit One Stop @ SAC (opposite OCBC bank) 50 Nanyang Avenue NS3-01-03, Academic Complex North Singapore 639798

For local IT support in Schools or Offices, please refer to http://edv.sg/1hfc9v2

Registration Number: 200604393R Š 2013 Nanyang Technological University. All rights reserved.

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Blackboard QRG Apr 2014