9.3. Content Management Most of the BPM Suites uses Content Manager for storing bulk images, videos, docs etc in a secured and organised way. Also, the content manager supports query language to access the content and it has site caching facilities for content integration. File format conversion is an import feature of Content manger, that is Doc to PDF, AVI to WAV, JPG to GIF etc. 9.4. Event Management Process Event is the occurrence of something in between the process that usually requires action. The events can occur at the beginning, middle or the end of the process. It can be called as start event, middle event and end event respectively. Each of these events is again sub classified into multiple categories. Event Driven Architecture (EDA) is the leading technology for enabling events for your business process. Complex Event Processing (CEP) helps monitoring and analysing trends and pattern at real-time. So, event management and Complex Event Processing engines are important components of BPM. 9.5. Business Transaction Management One process workflow applications involved in infrastructure and they the transactions prone failures, errors etc.
can have multiple system interaction. The the process flow are distributed across diverse support Distributed Business Transactions, but to vanish without a trace because of delays,
Business Transaction Management (BTM) provides tracking transactions across SOA. BTM supports Real-time tracking of each transactions and it follows transactions across all infrastructure and applications. 9.6. Business Activity Monitoring (BAM) Activity intelligence is the process of tracking real-time process performance, create rich reporting dashboards, identifying process bottlenecks and optimise process efficiency flow. Business Activity monitoring helps to make better business decisions and take corrective actions based on real-time information. Complex Event Processing extends the functionalities of Business Activity Monitoring by delivering real-time insight of the business. 9.7. Business Intelligence (BI) Business Intelligence tools are for gaining business insight from business data. Business Intelligence tool process the BigData and gives more complete picture of the business.
Shyju Sathi Raghavan