I NEED HELP: 1-800-363-9010 SOS Violence Conjugale (24/7): Support, guidance and referrals for individuals experiencing domestic violence. Anonymous and confidential.
• • • • • • • • • • • • • • • • • • • • • • • • • • • • Information, support & referrals for trans people: 514-847-0067 x207 ASST(e)Q: Action Santé Travesti(e)s et Transsexuel(le)s du Québec
• • • • • • • • • • • • • • • • • • • • • • • • • • • • This project was a collaboration between: w Community-University Research Exchange w Solidarity Across Borders and w the Migration and Social Work class at McGill University’s School of Social Work
1
This document was printed on the traditional and unceded territory of the Kanien’kehå:ka (Mohawk). Access to Shelters This guide was created as a collaboration between the Community-University Research Exchange and Solidarity Across Borders, a network of migrants and allies who organize together to support individuals and families confronting an unjust immigration system. It was compiled in the context of the Solidarity City campaign, which aims to fight for access to all essential services, regardless of status. While shelters aim to be safer spaces, many non-status migrants face challenges in accessing them. Some shelters require identification or documents in order to gain access. The daily fear of detention and deportation also discourages many non-status migrants from seeking support, out of fear that their status might be disclosed to police or border enforcement agencies. Such barriers are compounded for trans migrants. Restrictive shelter policies around gender markers on identity documents often leave access out of reach for trans migrants, who are unable to change their name or their gender designation in Quebec. Furthermore, few options exist for non-binary, genderqueer or gender non-conforming migrants. This guide aims to provide detailed accessibility information for undocumented migrants, along with supporters and service-providers who assist them in navigating the shelter system. We hope that it will serve as a first step in opening access and eliminating the barriers that exist around shelter access for non-status migrants.
2
Disclaimer: The information in this booklet was collected via phone interviews, and is therefore subject to change. As many shelters were in the process of changing their policies, the booklet will lose its accuracy over time. All shelters stated that unless the police have an arrest warrant or there is an extreme emergency, they do their best to minimize contact between the police and the residents at the shelter. Many categories are evaluated on a “case-by-case” basis. In other words, access to shelter could depend on the discretion of staff and their perception of a person’s “goodness of fit” (e.g. to their mandates).
• • • • • • • • • • • • • • • • • • • • • • • • • • • • A note on accessibility for trans & non-binary folks: Not all shelter staff were able to guarantee accessibility. Further, many shelters were in the process of updating policies affecting trans persons or had a complete lack thereof. Thus, a worker’s perception of a policy, accessibility and safety may vary greatly from those of a trans person. This booklet is meant to serve as a general guide to help you navigate the complex shelter system. It is always best to confirm with the shelter about your specific needs.
• • • • • • • • • • • • • • • • • • • • • • • • • • • •
3
If you find any of this information to be incorrect, or would like to provide feedback related to a shelter’s accessibility, please contact us at: solidaritesansfrontieres@gmail.com
TABLE OF CONTENTS Shelters on the island of Montréal Abri d’espoir, L’ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Arrêt Source, L’ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Auberge Madeleine . . . . . . . . . . . . . . . . . . . . . . . . . Auberge Shalom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Auberge Transition . . . . . . . . . . . . . . . . . . . . . . . . . Assistance aux femmes . . . . . . . . . . . . . . . . . . . . . . . . . Bouclier d’Athéna (Shield of Athena) . . . . . . . . . . . Chaînon, Le . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dauphinelle, La . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inter-Val 1175 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Logifem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Maison Dalauze, La . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Maison d’hébergement Anjou . . . . . . . . . . . . . . Maison Flora Tristan . . . . . . . . . . . . . . . . . . . . . . . . . . . . Maison d’Hérelle . . . . . . . . . . . . . . . . . . . . . . . . . . . Maison Marguerite, La . . . . . . . . . . . . . . . . . . . . . . . . . . Maison du Réconfort, La . . . . . . . . . . . . . . . . . . . . Maison l’Exode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Maison Secours aux Femmes . . . . . . . . . . . . . . . . Multi-Femmes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Native Women’s Shelter of Montréal . . . . . . . . . Parados, Le . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Passages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pavillon Patricia McKenzie . . . . . . . . . . . . . . . . . . . . . . Projets Autochtones du Québec . . . . . . . . . . . . . Refuge pour les femmes de l’Ouest de l’Île . . . . . . . Rue des femmes, La (Herstreet) . . . . . . . . . . . . . . . Sidalys (Centre Sida Secours) . . . . . . . . . . . . . . . . . . . . Transit 24 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9 10 11 12 14 15 16 17 18 19 21 22 23 24 26 27 28 29 30 31 33 34 35 36 38 39 40 41 42
TABLE OF CONTENTS continued Emergency shelters for youth Bunker, Le . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 En Marge 12-17 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Maison Tangente, La . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Service d’hébergement St-Denis . . . . . . . . . . . . . 47
Youth transitional housing (non-emergency) w Auberge communautaire du Sud-Ouest; w Avenue hébergement communautaire, L’; w Bureau de consultation jeunesse; w Foyer des Jeunes Travailleurs et Travailleuses de Montréal, Le; and w Habitations l’Escaliers, Les . . . . . . . . . . . . . . . . . . . . 50
Shelters around the island of Montréal
Maison le Prélude . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Maison l’Esther . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Maison de Lina (Lina’s Home). . . . . . . . . . . . . . . . . 54 Carrefour pour Elle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Maison Hina . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Maison Simonne Monet Chartrand . . . . . . . . . . . . . . 57 Pavillon Marguerite de Champlain . . . . . . . . . . . 59 La Re-Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
L’Abri d’espoir T: 514-934-5615
Who for? Status accessibility:
Accessible regardless of status. No obligation to report status to police.
Kids allowed?
Up to 2 in family program only (max age 12 for girls, 11 for boys).
ID required?
Some form required (doesn’t have to be government-issued ID).
Trans accessibility: LGBQ accessibility: Wheelchair accessible?
Policy update in discussion. Accessible. No.
Languages offered:
French and English. Languages may vary depending on staff. No translation services.
Substance use OK?
Zero tolerance; abstinence-based.
Mental health accessibility: Stay duration and cost:
9
Women in need of a place to stay.
Notes:
Must be taking medication. Short-term: up to 3 months. $350/month Long-term: 3 months to 2 years. $475/month Family program: up to 1 year. $405/month Costs include rent, food, necessities, laundry & activities. Weekly meetings with case worker must be attended. Data collected in 2018.
L’Arrêt Source T: 514-383-2335
Who for?
Status accessibility:
Women aged 18-30 in need of a place to stay. Must be willing to work on personal goals. Not accessible. Must have a RAMQ card.
Kids allowed?
No.
ID required?
Yes.
Trans accessibility:
Accessible according to staff. History of trans women staying there.
LGBQ accessibility:
Accessible.
Wheelchair accessible? Accessibility note:
No. Can accommodate residents with visual and hearing impairments.
Languages offered:
French only. No translation services.
Substance use OK?
Yes, but not on-site. Must be motivated to work on personal goals.
Mental health accessibility: Stay duration and cost:
Notes:
Accessible. 3 months to 2 years. 60% of resident’s income up to a maximum of $380. Data collected in 2018.
10
Auberge Madeleine T: 514-597-1499
Who for? Status accessibility:
Adult women experiencing homelessness. Accessible regardless of status. Will only contact police at the request of the resident.
Kids allowed?
No.
ID required?
No.
Trans accessibility:
Accessible according to staff.
LGBQ accessibility:
Accessible.
Wheelchair accessible?
No.
Languages offered:
English, French, and Spanish. Languages may vary depending on staff. Some availability of translation services (not on a daily basis).
Substance use OK?
Yes, but not on-site.
Mental health accessibility:
Accessible.
Stay duration and cost:
30-45 days. Free.
Notes:
11
Data collected in 2017.
Auberge Shalom T: 514-731-0833
Who for? Status accessibility:
Women aged 18 and older who are fleeing abuse or violence. Accessible regardless of status.
Kids allowed?
Yes.
ID required?
No.
Trans accessibility:
Accessible according to staff.
LGBQ accessibility:
Accessible.
Wheelchair accessible?
Yes.
Languages offered:
Hebrew, French and English. Translation services available.
Substance use OK?
Zero tolerance on-site; use in community must be controlled and not interfere with daily living.
Mental health accessibility:
Stay duration and cost: Notes:
Must be taking medication.
6-8 weeks. Free. Data collected in 2017 and 2018.
12
Auberge Transition T: 514-481-0495
Who for? Status accessibility:
Kids allowed? ID required?
Women fleeing abuse or violence and their children. Only as a last resort. RAMQ card required, so women are usually referred to other shelters. Yes. Yes (RAMQ card required).
Trans accessibility:
Accessible according to staff. Policy update in discussion to increase inclusivity.
LGBQ accessibility:
Yes.
Wheelchair accessible?
No.
Languages offered:
French and English. Languages may vary depending on staff: Spanish, Wardu, Hindu, and Bengali.
Substance use OK?
Residents must have been sober for 3-6 months to access shelter.
Mental health accessibility: Stay duration and cost: Notes:
Accessible.
Maximum 3 months. Free. Data collected in 2018.
14
Assistance aux femmes T: 514-270-8291
Who for? Status accessibility:
Women fleeing abuse or violence and their children. Accessible regardless of status.
Kids allowed?
Yes.
ID required?
No.
Trans accessibility:
Potentially. Evaluated on a caseby-case basis.
LGBQ accessibility:
Yes.
Wheelchair accessible?
No.
Languages offered:
French, English, and Spanish. Translation services available.
Substance use OK?
Zero tolerance on-site.
Mental health accessibility: Stay duration and cost: Notes:
15
Accessible. 5 weeks. Free. Have specific programming for women fleeing abuse without status around obtaining social assistance, a work permit, French language courses, and medical care. Data collected in 2015 and 2018.
Bouclier d’AthÊna (Shield of Athena) T: 514-274-8117
Who for? Status accessibility:
Kids allowed? ID required?
Women fleeing abuse or violence. Accessible regardless of status. Will only contact police at the request of the resident. Yes. No, but preferred.
Trans accessibility:
Accessible according to staff. History of trans women staying there.
LGBQ accessibility:
Accessible.
Wheelchair accessible?
One accessible room.
Languages offered:
French, English. Languages may vary depending on staff: Arabic, Farsi, Greek, Creole, Italian, Spanish, Armenian, Bengali, Punjabi, and Tamil. Translation services available.
Substance use OK?
No use on-site. Residents who return intoxicated will be referred elsewhere.
Mental health accessibility: Stay duration and cost:
Notes:
Must be taking medication.
2 months, may be extended in special circumstances. Free, but small deposit requested. Data collected in 2018.
16
Le Chaînon
T: 514-845-0151 Who for? Status accessibility:
Accessible regardless of status. Will only contact police at the request of the resident.
Kids allowed?
No.
ID required?
No.
Trans accessibility:
Accessible according to staff. History of trans women staying there. Strive to create transinclusive environment.
LGBQ accessibility:
Accessible.
Wheelchair accessible?
Yes (elevator and escalator).
Languages offered:
English and French. Some staff may speak other languages. No translation services available.
Substance use OK?
Yes, but not on-site.
Mental health accessibility: Stay duration and cost:
17
Women in need of a place to stay.
Notes:
Accessible. Emergency: night by night. Free. Short-term: up to 6 weeks. Free. Transitional housing: 3 months to 1 year. 50% of resident’s income Long term: For residents over 55. 50% of resident’s income. Data collected in 2018.
La Dauphinelle T: 514-598-7779
Who for? Status accessibility:
Kids allowed? ID required?
Women 18 years or older fleeing emergency situations of abuse. Short term: case-by-case basis. Long term: must have regularized status. Will only contact police at the request of the resident. Yes. Some form of ID preferred.
Trans accessibility:
Evaluated on a case-by-case basis.
LGBQ accessibility:
Accessible.
Wheelchair accessible?
No.
Languages offered:
French and English. Some availability of translation services.
Substance use OK?
No.
Mental health accessibility: Stay duration and cost:
Not accessible. Short-term: maximum 2 months. $12 deposit and $5 each day. Long-term: maximum 6 months. $12 deposit and $5 each day.
Notes:
Data collected in 2017.
18
Inter-Val 1175 T: 514-933-8488
Who for?
Women fleeing abuse or violence and their children. Accessible to women 60 years and older.
Status accessibility:
Accessible regardless of status. May not be able to maintain confidentiality about status from police if they ask.
Kids allowed? ID required?
Some form of ID preferred.
Trans accessibility:
Accessible according to staff.
LGBQ accessibility:
Accessible.
Wheelchair accessible?
Some rooms on ground floor for residents (seniors) with limited mobility.
Languages offered:
English and French. Languages may vary depending on staff: Spanish or Arabic. Some availability of translation services.
Substance use OK?
Yes, but not on-site. Must be appropriate around children.
Mental health accessibility: Stay duration and cost:
19
Yes.
Notes:
Accessible. History of working with residents with mental health issues. 2-3 months. Free. Data collected in 2018.
Logifem
T: 514-939-3172 Who for?
Women in need of a place to stay.
Status accessibility:
Accessible regardless of status. Will not contact police or immigration officials without consent. Will support residents in their immigration hearings.
Kids allowed?
Yes.
ID required?
No.
Trans accessibility:
Rarely. Case-by-case basis.
LGBQ accessibility:
Accessible.
Wheelchair accessible? Languages offered:
English and French. Languages may vary depending on staff: Creole, Italian, Arabic, and Lingala. No translation services.
Substance use OK?
Emergency: no substance use or gambling for past 6 months. Non-emergency: must be connected to an external support.
Mental health accessibility: Stay duration and cost:
21
No.
Notes:
Must be taking medication. Emergency: 1-2 nights. Free. Non-Emergency: up to one year. $400/month (rent, food, laundry and necessities). Optional transitional housing for 5 years. Data collected in 2018.
La Maison Dalauze T: 1-866-619-4222
Who for?
Women fleeing abuse or violence, with or without children.
Status accessibility:
Accessible regardless of status. Immigration worker to assist with applying for status.
Kids allowed? ID required?
Yes. Preferably yes (doesn’t have to be Canadian government-issued ID).
Trans accessibility:
Case-by-case basis.
LGBQ accessibility:
Accessible.
Wheelchair accessible?
No.
Languages offered:
French and English. Some availability of translation services.
Substance use OK?
Accessible.
Mental health accessibility:
Accessible.
Stay duration and cost:
Up to 3 months. Free.
Notes:
Data collected in 2018.
22
Maison d’hÊbergement Anjou T: 514-353-5908
Who for? Status accessibility:
Kids allowed? ID required?
Accessible regardless of status. Will only contact police at the request of the resident. No responsibility to report status to border officials. Yes. Some form of ID preferred.
Trans accessibility:
Policy update in discussion. Case-by-case basis.
LGBQ accessibility:
Accessible.
Wheelchair accessible?
No.
Languages offered:
French, English, Creole, and Arabic. Some availability of translation services.
Substance use OK?
Not on-site.
Mental health accessibility:
Accessible.
Stay duration and cost: Notes:
23
Women fleeing abuse or violence and their children.
8 weeks. Free. Data collected in 2017.
Maison Flora Tristan T: 514-939-3463
Who for?
Status accessibility:
Women fleeing abuse or violence and their children. Must be willing to engage with the program and work to find new housing. Accessible regardless of status.
Kids allowed?
Yes.
ID required?
No.
Trans accessibility:
Accessible according to staff. No history.
LGBQ accessibility:
Accessible.
Wheelchair accessible?
Yes.
Languages offered:
French, Creole, Spanish, and Arabic. Some availability of translation services (not on a daily basis).
Substance use OK?
Not on-site. Use in community OK but must still be able to engage with program.
Mental health accessibility: Stay duration and cost:
Notes:
Accessible. Staff will not inquire about diagnosis or medications. No time limit if actively engaged. Emergency shelter is free. Must pay rent if living in second stage housing. Data collected in 2015 and 2018.
24
Maison d’HÊrelle T: 514-844-4874
Who for?
Men and women living with HIV/AIDS who are no longer able to live independently. Must complete admission process and be referred by a social worker.
Status accessibility:
History accepting people with refugee status. Access based on discretion of the director. Cannot cover medical costs of non-status folks.
Kids allowed?
No.
ID required?
Yes.
Trans accessibility:
Accessible according to staff. History of trans folks staying there.
LGBQ accessibility:
Accessible.
Wheelchair accessible?
Yes (elevator and ramp).
Languages offered:
French and English.
Substance use OK?
Yes, and are able to use on-site in their rooms. Sharps kits and other harm reduction supplies provided.
Mental health accessibility: Stay duration and cost:
Notes:
Accessible. Typically 9 months, but flexible. Offer palliative care. Must pay 75% of their income. Data collected in 2018.
26
La Maison Marguerite T: 514-932-2250
Who for? Status accessibility:
Kids allowed?
Accessible regardless of status. Will guarantee confidentiality and never contact police or immigration officials without permission of the resident. No.
ID required?
Some form of ID preferred, but not required.
Trans accessibility:
Accessible according to staff. History of trans women staying there.
LGBQ accessibility:
Accessible.
Wheelchair accessible?
No.
Languages offered:
French and English. Languages may vary depending on staff. No translation services.
Substance use OK?
Yes, but not on-site.
Mental health accessibility: Stay duration and cost:
27
Women in need of a place to stay.
Notes:
Accessible. Short-term: up to 6 weeks. Free. Long-term transitional living: up to 4 years. 25% of resident’s income. Data collected in 2018.
La Maison du RĂŠconfort T: 514-768-8648
Who for? Status accessibility:
Kids allowed? ID required?
Women fleeing abuse or violence, with or without children. Accessible regardless of status. Have strict policies of confidentiality. Yes. Not required.
Trans accessibility:
Accessible according to staff. History of trans women staying there.
LGBQ accessibility:
Accessible.
Wheelchair accessible?
No.
Languages offered:
French, English, Spanish, Arabic, Vietnamese, Italian, and Turkish. Translation services available.
Substance use OK?
Yes. Services use a traumainformed lens towards addiction.
Mental health accessibility: Stay duration and cost: Notes:
Accessible. Approximately 3 months. Free. Data collected in 2018.
28
Maison l’Exode T: 514-255-7727
Who for?
Status accessibility:
Men and women with substance use issues who wish to stabilize themselves with the goal of reentering society. Must be referred by CRDM (Centre de réadaptation en dépendance de Montréal). Must be willing to work on personal goals. Not accessible.
Kids allowed?
No.
ID required?
Yes.
Trans accessibility:
Not accessible.
LGBQ accessibility:
Accessible.
Physical accessibility:
Accessible.
Languages offered:
French only. No availability of translation services.
Substance use OK?
Must agree to maintain an ongoing state of sobriety.
Mental health accessibility: Stay duration and cost:
29
Notes:
Must be taking medication. 14 days. Free. Data collected in 2018.
Maison Secours aux Femmes T: 514-593-6353
Who for?
Status accessibility:
Kids allowed?
Immigrant women fleeing abuse or violence, with or without children. Accessible regardless of status. Work with residents to attempt to obtain status. Will never contact police without consent. Yes.
ID required?
Some form of ID preferred, but not required. Work to help residents without obtain ID.
Trans accessibility:
Case-by-case basis. No history.
LGBQ accessibility:
Accessible.
Wheelchair accessible? Accessibility note:
No. History accommodating visual and auditory impairments.
Languages offered:
Arabic, Bengali, English, French, Hindi, Spanish, Urdu, and Wolof. Translation services available.
Substance use OK?
Minimal use (not on-site). Residents are referred elsewhere if use becomes too extreme.
Mental health accessibility:
Must be taking medication.
Stay duration and cost:
Up to 3 months. Free.
Notes:
Data collected in 2018.
30
Multi-Femmes T: 514-523-1095
Who for? Status accessibility:
Kids allowed? ID required?
Accessible regardless of status. Will only contact police at the request of the resident. Yes. Some form of ID preferred, but not required.
Trans accessibility:
Policy update in discussion. Trans women currently only offered external services.
LGBQ accessibility:
Accessible.
Wheelchair accessible?
No.
Languages offered:
English and French. Women who speak no French are often referred to other shelters. Some availability of translation services.
Substance use OK?
Not on-site. Use in the community must not interfere with goals.
Mental health accessibility: Stay duration and cost: Notes:
31
Women with children fleeing violence or abuse.
Must be taking medication. Average stay of 1 month. Free. Data collected in 2018.
Native Women’s Shelter of Montréal T: 514-933-4688
Who for?
Status accessibility:
Kids allowed?
Would accept an Indigenous woman from another country regardless of her status. Proof of Indigenous status may be requested. Yes.
ID required?
Some form of ID preferred, but not required.
Trans accessibility:
Accessible according to staff. History of trans women staying there.
LGBQ accessibility:
Accessible.
Wheelchair accessible?
No.
Languages offered:
Primarily English. Languages may vary depending on staff: French, Inuktitut, Mi’kmaq.
Substance use OK?
Residents must be sober in shelter. 24 hour period of sobriety required before accessing shelter.
Mental health accessibility: Stay duration and cost:
33
Indigenous women (First Nations, Metis, and Inuit) in need of a place to stay.
Notes:
Accessible. Any medication must be kept in staff office. 3 months each calendar year (can be broken up into multiple stays). Free. Data collected in 2018.
Le Parados
T: 514-637-3529 Who for?
Status accessibility:
Women fleeing abuse or violence and their children. Must be willing to meet with case worker for monthly progress evaluation. Accessible regardless of status.
Kids allowed?
Yes.
ID required?
No.
Trans accessibility:
Accessible according to staff.
LGBQ accessibility:
Accessible.
Wheelchair accessible?
No.
Languages offered:
English, French, and Spanish. Languages may vary depending on staff. Translation services available.
Substance use OK?
Yes, but not on-site. Must be able to live communally and work on goals.
Mental health accessibility: Stay duration and cost: Notes:
Accessible. Up to 3 months. Free. Data collected in 2018.
34
Passages
T: 514-875-8119 Who for? Status accessibility: Kids allowed? ID required?
Accessible regardless of status. No. No. A friend can verify a resident’s age if it is in question.
Trans accessibility:
Accessible according to staff. History of trans women staying there.
LGBQ accessibility:
Accessible.
Wheelchair accessible?
No.
Languages offered:
French and some English. No translation services.
Substance use OK?
Yes, but not on-site. High consumption rate is acceptable if code of conduct is followed. Drug paraphernalia not permitted in room, but can be left with staff and accessed for off-site use.
Mental health accessibility: Stay duration and cost:
35
Women aged 18-30 in need of a place to stay.
Notes:
Accessible. Emergency: Up to 3 nights. Free. Medium term: Up to 1 month (can extend to 2 months in certain cases). If resident has source of income, there is a monthly fee. Data collected in 2018.
Pavillon Patricia McKenzie T: 514-526-6446
Who for? Status accessibility:
Kids allowed? ID required?
Women experiencing homelessness. Accessible regardless of status. May refer residents to services tailored to immigration issues. Will only contact police at the request of the resident. Resident’s confidentiality prioritized when working with police. No. Yes (doesn’t have to be Canadian government-issued ID).
Trans accessibility:
Accessible according to staff. History of trans women staying there.
LGBQ accessibility:
Accessible.
Wheelchair accessible?
Yes (elevator and accessible beds).
Languages offered:
English & French. Languages may vary depending on staff: Spanish, Mandarin, Haitian Creole and Wolof. No translation services.
Substance use OK?
Yes, but not on-site. Try to work with residents when intoxicated.
Mental health accessibility: Stay duration and cost: Notes:
Accessible. Maximum of 30 days. May be referred to 3-6 month transitional programs. Free. 36 Data collected in 2018.
Projets Autochtones du QuĂŠbec T: 514-879-3310
Who for?
Indigenous women and men (First Nations, Metis, and Inuit) in need of a place to stay.
Status accessibility:
In very rare cases, shelter will work with people without status, provided they are Indigenous (e.g. from South America).
Kids allowed? ID required?
No. Yes, if the person is unknown to the shelter. Proof of Indigenous status may be requested.
Trans accessibility:
Accessible according to staff.
LGBQ accessibility:
Accessible.
Wheelchair accessible?
Mostly, but not all areas are.
Languages offered:
French and English only. No translation services.
Substance use OK?
Yes, but not on-site.
Mental health accessibility: Stay duration and cost:
Notes:
Accessible. Shelter operates on a night-bynight basis. Free. Data collected in 2018.
38
Refuge pour les femmes de l’Ouest de l’Île T: 514-620-4845
Who for?
Women fleeing abuse or violence and their children.
Status accessibility:
Not accessible. No experience working with folks without status.
Kids allowed?
Yes.
ID required?
No.
Trans accessibility:
Not accessible.
LGBQ accessibility:
Accessible.
Wheelchair accessible?
No.
Languages offered:
French, English, and Spanish. In process of securing translation services.
Substance use OK?
No use on-site. Must be sober while on property.
Mental health accessibility: Stay duration and cost:
Must be taking medication. No set rules for stay duration but generally maximum of a few months. Short-term: Free. Long-term: 25% of resident’s income.
39
Notes:
Data collected in 2018.
Rue des femmes, La (Herstreet) T: 514-284-9665
Who for? Status accessibility:
Women experiencing homelessness. Accessible regardless of status. Experience working with folks without status. Only contact police in cases of emergency.
Kids allowed?
No.
ID required?
No.
Trans accessibility:
Case-by-case basis. History of trans women staying there.
LGBQ accessibility:
Accessible.
Wheelchair accessible?
No.
Languages offered:
French and English. Some Spanish depending on the worker. No translation services.
Substance use OK?
Yes, but not on-site. Will work with intoxicated resident if cooperative and not at risk.
Mental health accessibility: Stay duration and cost:
Notes:
Accessible. Emergency: 3 days. Free. Short-term: 3 months. First month free, then 60% of income. Medium-term: Up to 1 year. 60% of income. Long-term: 1 year +. 60% of income. Data collected in 2018.
40
Sidalys (Centre Sida Secours) T: 514-842-4439
Who for?
Status accessibility:
Kids allowed? ID required?
Open to working with people without status, but it is not their specialty. Lack of RAMQ can be a significant barrier. Will only contact police at the request of the resident or in an emergency. No. ID preferred, (doesn’t need to be Canadian government-issued ID).
Trans accessibility:
Accessible according to staff.
LGBQ accessibility:
Accessible.
Wheelchair accessible?
No.
Languages offered:
Primarily French. Some English. No translation services.
Substance use OK?
Yes, including on-site (must not interfere with safety/comfort of others). Harm reduction supplies provided.
Mental health accessibility: Stay duration and cost:
41
Men and women living with HIV/ AIDS in need of a place to stay to re-stabilize/improve health. Proof of HIV status may be required.
Notes:
Case-by-case basis. Up to 3 months. 75% of income up to a maximum of $1,000. Can be flexible in case of emergency. Data collected in 2018.
Transit 24
T: 514-383-4994 Who for? Status accessibility:
Kids allowed? ID required?
Women fleeing abuse or violence. Accessible regardless of status. Experience helping women with regularizing status. Will only contact police at the request of the resident. Frequently work with the police for other issues. Yes. Yes, unless an emergency.
Trans accessibility:
Accessible according to staff. History of trans women staying there.
LGBQ accessibility:
Accessible.
Wheelchair accessible?
1 accessible bedroom.
Languages offered:
French and English. Languages may vary depending on staff: Spanish, Haitian Creole, and Swahili. Some availability of translation services.
Substance use OK?
Yes, but not on-site. Support residents with addictions specialist. Residents who return intoxicated will be assessed and allowed inside if mostly sober.
Mental health accessibility: Stay duration and cost: Notes:
Accessible. Collaborate with specialists for further support. Up to 1 month (extensions on case-by-case basis). Free. 42 Data collected in 2018.
Le Bunker
T: 514-524-0029 Who for?
Youth aged 12-21 in urgent need of a place to stay.
Status accessibility:
Accessible regardless of status. Will work to regularize status or access legal aid. If police call: obliged to share info regarding youth under 18; can maintain confidentiality of youth over 18.
Kids allowed?
No (will still meet with and try to help youth under 12).
ID required? Trans accessibility: LGBQ accessibility: Wheelchair accessible? Accessibility note:
Not required, only preferred. Accessible according to staff. Private rooms. History of trans youth staying there. Accessible. No. Youth who use wheelchairs have stayed and been accommodated.
Languages offered:
French and English. No translation services.
Substance use OK?
Yes, but not on-site. Youth who return intoxicated can still access shelter.
Mental health accessibility: Stay duration and cost: Notes:
Accessible. Up to 5 nights, then must wait 10 days before re-accessing. Free. Data collected in 2018.
44
En Marge 12-17 T: 514-849-7117
Who for? Status accessibility:
Kids allowed? ID required?
Youth aged 12-17 in need of a place to stay. Accessible regardless of status. Will only speak to police with permission of youth. No. Not for the first 3 nights. After 3 nights, yes, ID required.
Trans accessibility:
Accessible according to staff.
LGBQ accessibility:
Accessible.
Wheelchair accessible?
No.
Languages offered:
French. No translation services, but will try to accommodate as much as possible.
Substance use OK?
Yes, but not on-site.
Mental health accessibility:
Stay duration and cost:
Accessible, but do not specialize in mental health. Will refer to alternative service if a person is in crisis. Emergency: 1-3 nights. Free. Medium term: Up to one month. 3$/day if possible; if not possible, must complete tasks.
45
Long term: maximum 2 years. Notes:
Data collected in 2018.
La Maison Tangente T: 514-252-8771
Who for?
Status accessibility:
Kids allowed? ID required? Trans accessibility: LGBQ accessibility: Wheelchair accessible?
Youth aged 18-25 in need of a place to stay. May not be appropriate for people fleeing violence (less security). Case-by-case basis (if resident is willing to regularize status and able to pay daily fee). Will only speak to police with permission of youth or in emergency. No. No. Accessible according to staff. History of trans youth staying there. Accessible. No.
Languages offered:
French. No translation services (will try to work around language barriers).
Substance use OK?
Yes, but not in rooms. Can return to shelter intoxicated provided they do not disturb others.
Mental health accessibility:
Accessible if youth can live communally. Will refer to alternative service if a person is in crisis.
Stay duration and cost:
Approx. 3 months. $9/day. Will not refuse youth without income. Will help youth obtain income. 46 Data collected in 2018.
Notes:
Service d’hÊbergement St-Denis T: 514-374-6673
Who for?
For youth aged 15-20 in difficulty or experiencing homelessness.
Status accessibility:
Willing to work with people with precarious status,but not their specialty. Do not ask about citizenship. Do not discriminate based on immigration status. If police call: obliged to share info regarding youth under 18.
Kids allowed?
No.
ID required?
No.
Trans accessibility:
Accessible according to staff. History of trans youth staying there.
LGBQ accessibility:
Accessible.
Wheelchair accessible? Languages offered:
French. No translation services.
Substance use OK?
Yes, but not on-site. Refer youth to external services if use becomes problematic.
Mental health accessibility: Stay duration and cost:
47
No.
Notes:
Accessible. Will refer to alternative service if a person is in crisis. Up to 3 months (possibility of extension). $9/day. Will not refuse youth without income. Data collected in 2018.
transitional housing (non-emergency) for youth
SHELTER
NOTES
w 18-29 years old L’Avenue hébergement w ID not required w History of non-status folks staying communautaire there w Long-term housing w Trans accessible w 17-22 years old w Long-term housing Bureau de w Trans accessible consultation jeunesse w Homes in Laval and Longueil can T: 514-270-9760 accept folks without status if they can pay rent w Interview process w 18-30 years old w ID not required (could be case-by -case) Les Habitations w History of non-status folks staying l’Escaliers there de Montréal w Long-term housing T: 514-252-9886 w Trans accessible w Interview process T: 514-254-2244
Le Foyer des Jeunes Travailleurs et Travailleuses de Montréal T: 514- 522-3198
w 17-24 years old w ID not required w Long-term housing w Trans accessible
50
Maison le PrĂŠlude
LAVAL • T: 450-682-3050 Who for? Status accessibility:
Women fleeing domestic violence or abuse. Accessible regardless of status. Strict policy of confidentiality. Will only contact police at the request of the resident.
Kids allowed?
Yes.
ID required?
No.
Trans accessibility:
Policy under evaluation and update in discussion. Currently accept folks who have finished their transition, including name change.
LGBQ accessibility:
Accessible.
Wheelchair accessible?
No.
Languages offered:
French and English. Languages may vary depending on staff: Spanish and Arabic.
Substance use OK?
Evaluated on a case-by-case basis. Absolutely no use on-site.
Mental health accessibility:
Evaluated on a case-by-case basis. Will refer to alternative service if a person is in crisis.
Stay duration and cost:
Up to 2 months. Free.
Notes:
Data collected in 2018.
52
Maison l’Esther
LAVAL • T: 450-963-6161 Who for? Status accessibility: Kids allowed? ID required?
Accessible regardless of status. Yes. Yes, at least one piece of any kind (does not have to be government-issued ID).
Trans accessibility:
Case-by-case basis. History of trans women staying there.
LGBQ accessibility:
Accessible.
Wheelchair accessible?
Yes.
Languages offered:
French and English. Languages may vary depending on staff: Portuguese, Arabic, Spanish. Liaise with other organizations for translation needs.
Substance use OK?
Yes, but not on-site. Willing to work with residents who return intoxicated so long as they follow the rules. Use must not interfere with daily living and autonomy.
Mental health accessibility:
Accessible. Will refer to alternative service if a person is in crisis.
Stay duration and cost:
53
Women fleeing violence or abuse and their children.
Notes:
Short-term, but evaluated on a case-by-case basis. Average stay 1-2 months. Free. Data collected in 2018.
Maison de Lina (Lina’s Home) LAVAL • T: 450-962-8085
Who for?
Women fleeing violence or abuse and their children.
Status accessibility:
Accessible regardless of status. Will only contact police at the request of the resident. In missing person cases in Laval region, shelter is responsible to communicate with the police on behalf of other shelters. Residents will be identified as safe, but their location will not be disclosed.
Kids allowed? ID required?
Yes. ID preferred.
Trans accessibility:
Case-by-case basis. History of trans women staying there.
LGBQ accessibility:
Accessible.
Wheelchair accessible?
Yes.
Languages offered:
French and English. Languages may vary depending on staff: Spanish and Arabic. Some access to translation services.
Substance use OK?
Yes, but not on-site. Can return to shelter intoxicated provided they do not disturb others.
Mental health accessibility:
Accessible. Will refer to alternative service if a person is in crisis.
Stay duration and cost: Notes:
Case-by-case. Free. Data collected in 2018.
54
Carrefour pour Elle
LONGUEUIL • T: 450-651-5800 Who for? Status accessibility: Kids allowed? ID required?
Women fleeing violence or abuse and their children. Accessible regardless of status. Yes. Some form required (doesn’t have to be Canadian governmentissued ID).
Trans accessibility:
Case-by-case basis, depending on stage of transition. History of trans women staying there.
LGBQ accessibility:
Accessible.
Wheelchair accessible?
Yes (room on ground floor and motorized stair lift).
Languages offered:
French and English. Languages may vary depending on staff.
Substance use OK?
Yes, but not on-site. May be referred elsewhere depending on severity of use.
Mental health accessibility:
Accessible. Will refer to alternative service if a person is in crisis.
Stay duration and cost:
Up to 3 months. Free.
Notes:
Data collected in 2018.
55
Maison Hina
SAINT-JEAN-SUR-RICHELIEU • T: 450-346-1645 Who for? Status accessibility:
Women fleeing violence or abuse and their children. Accessible regardless of status. Will only contact police at the request of the resident. Do not contact immigration officials.
Kids allowed?
Yes.
ID required?
No.
Trans accessibility:
Accessible according to staff.
LGBQ accessibility:
Accessible.
Wheelchair accessible?
1 accessible room. Must be able to climb stairs to access other rooms.
Languages offered:
French. Languages may vary depending on staff: Spanish and English. No translation services.
Substance use OK?
Yes, but not on-site. Can return to shelter intoxicated provided they do not disturb others. May be referred elsewhere depending on severity of use.
Mental health accessibility:
Accessible. Will refer to alternative service if a person is in crisis.
Stay duration and cost: Notes:
Short term stay. Free. Data collected in 2018.
56
Maison Simonne Monet Chartrand CHAMBLY • T: 450-658-9780 Who for?
Women fleeing violence or abuse and their children.
Status accessibility:
Accessible regardless of status, however immigration issues are not their specialty so may refer elsewhere. Will encourage residents to regularize status. Will not communicate with the police unless they have a warrant.
Kids allowed?
Yes
ID required?
Yes.
Trans accessibility:
Only if transition is complete.
LGBQ accessibility:
Accessible.
Wheelchair accessible?
Not currently, but renovations planned for the future.
Languages offered:
French and English. No access to translation services.
Substance use OK?
Yes but not on site. If use becomes too serious will refer elsewhere.
Mental health accessibility:
Accessible. Will refer to alternative service if a person is in crisis.
Stay duration and cost:
Up to 2 months. Free.
57
Data collected in 2018.
Notes:
Pavillon Marguerite de Champlain SAINT-HUBERT • T: 450-656-1946 Who for? Status accessibility:
Kids allowed? ID required?
Accessible regardless of status. Will only contact police at the request of the resident. Yes. Some form required (doesn’t have to be Canadian governmentissued ID).
Trans accessibility:
Case-by-case basis, depending on stage of transition. History of trans women staying there.
LGBQ accessibility:
Accessible.
Wheelchair accessible? Languages offered: Substance use OK?
Mental health accessibility: Stay duration and cost:
59
Women fleeing violence or abuse and their children.
Notes:
No. French and English. Some availability of translation services. Yes, but not on-site. Can return to shelter intoxicated provided they do not disturb others. Accessible. Short- to medium-term stays (case-by-case basis). $40 deposit, which will be returned. Will not refuse women who cannot pay. Data collected in 2018.
La Re-Source
CHATEAUGUAY • T: 450-699-0908 Who for? Status accessibility:
Kids allowed? ID required?
Women fleeing violence or abuse. Accessible regardless of status. Will only contact police at the request of the resident. If a resident is filed missing, shelter will identify as safe, but their location will not be disclosed. Yes. ID preferred.
Trans accessibility:
Case-by-case basis.
LGBQ accessibility:
Accessible.
Wheelchair accessible?
No.
Languages offered:
French and English. Languages may vary depending on staff: Spanish. Translation services available.
Substance use OK?
Yes, but not on-site. Can return to shelter intoxicated provided they do not disturb others. May be referred elsewhere depending on severity of use.
Mental health accessibility:
Accessible. Will refer to alternative service if a person is in crisis.
Stay duration and cost:
Up to 3 months. Free.
Notes:
Data collected in 2018.
60
A sincere thank you to the artists who graced this booklet with their creations: Marissa Bialowas (p. 13) Hanna Caldwell (p. 58) Ailish Corbett (p. 4, 25) Carolina Echeverria (“HOPE�, p. 37) Ivan Klipstein (p. 48) Ola Pilatowski (p. 7) Favianna Rodriguez (p. 20, 32) Lo Sirois (back cover) & others who wish to remain unnamed.
This project was made possible thanks to: w Bojana Savic (2013) w Tram Nghiem (2015) w Arianne Kent, Georgia Huggan, Isabella Guerrico & Alexia Jeangrand (GSFS 400, 2017) w Mary Bunch w zine co-creators: Marissa Bialowas, Jasmine Lanthier-Brun & Renny Minaji (SWRK 620, 2018) w Jill Hanley w Amy Darwish w translators: Jade Préfontaine, Soph Ea, Marion Bilodeau, Cindy Robert, Didier Chelin, and largely, Stéphanie Brouillard w Immigrant Workers Centre w Médecins du Monde w and w the shelter staff who took the time to provide us with this valuable information w
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Solidarity Across Borders
Solidarity Across Borders (SAB) is a migrant justice network based in Montréal. SAB is comprised of migrants and allies, and organizes together to support individuals and families who are confronting an unjust immigration and refugee system. SAB engages in popular education, support work, as well as political mobilizations, including demonstrations, pickets, delegations, and direct actions.
Community-University Research Exchange The Community-University Research Exchange (CURE) facilitates research collaborations between grassroots community groups and university students. CURE is rooted in the community-based social justice research model, based on the idea of research as a tool of social transformation.