Let’s face it: Purchasing insurance isn’t fun. But not having insurance — or not knowing how to access it in an emergency — is worse. And if there’s a loss to your home, auto, or business, the last thing you want to have to do is figure out who’s your insurance company is when your life’s been turned upside down. Insurance guarantees you peace of mind and protection, so choosing the right insurance agent is a worthwhile investment of your time. But unless you know what you’re looking for in an insurance provider, you shouldn’t pick a company based on their marketing hype alone. Your best bet is to find your local independent agent right in your own community. Premiums from company to company can vary widely, as can the type of coverage they offer. So, before you purchase a plan, contact an independent agent you trust and they will shop the market for you as they represent several different companies.
KNOW YOUR POLICY
You will have to take a look at the fine details and figures for each policy. If you are in the beginning of this process, insurance representa-
tives should act more like teachers instead of salespeople. Your choices may be complicated, with a range of pricing options, deductibles and exclusions. A good local agent will give you choices, explain them clearly and let you make up your own mind. While reviewing your options, make sure you are comparing similar policies. If a premium seems unusually low, it might have a higher deductible or more limitations. It is important to have a local agent who has a strong reputation in your community – one you can rely on for professional advice.
CUSTOMER SERVICE
Customer service always plays a key role in determining which company is best. If you’ve had friends or family who have filed insurance claims previously, ask them about their experiences. Not all companies are created equal with respect to customer service. Some will force you to address questions on your policies through their website or a 24-hour phone number. Your local independent agent is a great choice when it comes to customer service. When you require service, you want to talk and meet with
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someone who lives and works in your community, not talk to someone in a far off place or on an internet chat.
FINANCIAL STRENGTH
An insurance company is only as strong as its balance sheet. Financial strength is especially important these days. Every insurer is independently rated based on their finances. An insurance agent should inform you of the company’s rating and tell you what it means. A good rating means the company can make a payout in the event of a catastrophic event. A reputable, stable, well-capitalized insurance company is also likely to have more coverage options. While your insurance premiums are an important factor, it is just one piece of a complicated puzzle. Choose a company that will not only give you a fair price, but who will also be prompt and courteous in the event you have to file a claim. The right insurance company will treat you well at every level of interaction, provide quality coverage, and pay out in a timely manner should there be an accident.
823 Clinton Street | Ottawa
Pete McGrath
815.433.2680 • mylocalagent.com
Jay Bottarini
3 HOW TO GUIDE | Shaw Media • Wednesday, May 26, 2021
How to choose an insurance company
