Contents Office of Civic Engagement and Volunteer Services
Page 3
SERVE Volunteer Engagement Program
Page 4
SERVE Volunteer Engagement Program
Page 5
SERVE Philadelphia
Page 6
Foster Grandparents
Page 7
Foster Grandparents
Page 8
Philly311
Page 9
Mayor’s Commission on Aging
Page 10
Benephilly
Page 11
Greater Philadelphia Coalition Against Hunger
Page 12
Mayor’s Office of Community Empowerment and Opportunity
Page 13
Community Life Improvement Program
Page 14
(CLIP) Community Partnership Program
Page 15
Philadelphia Commission on Human Relations
Page 16
District Attorney
Page 17
District Attorney
Page 18
Office of Emergency Management
Page 19
Financial Empowerment Center
Page 20
Free Library of Philadelphia
Page 21
Office of Homeless Services
Page 22
Licenses and Inspections
Page 23
Mayor’s Commission on Literacy
Page 24
Mayor’s Office of Reintegration Services
Page 25
Parks and Recreation
Page 26
Streets Department
Page 27
Department of Behavioral and Intellectual Disabilities
Page 28
Town Watch Integrated Services
Page 29
Police Department
Page 30
City Council
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Page 31
Serve Our Schools Building capacity to improve the educational and social environment of Philadelphia schools through volunteer and community engagement.
Love Your Block Community-driven revitalization, one block at a time.
Community Education Empowering community residents by providing commonly-requested information, services, and training in a convenient location. 
Citizens Engagement Academy

Service Summits
Impact Service Coordinator Karen Small 215-200-9803
Impact Service Coordinator Luz Paradoa 215-686-8410
Serve.Phila.gov
3
The Kenney Administration has made it a top priority for all Philadelphians to become more civically engaged. It is through this effort that the Office of Civic Engagement and Volunteer Service developed the Volunteer Engagement Program. The purpose of the Volunteer Engagement Program is to serve as the City of Philadelphia’s connector to large groups and service throughout Philadelphia. We will work with you to source or create a service opportunity that provides your group with a desirable experience that aligns with your mission. We work to build strong relationships with organizations who can provide volunteer opportunities all while connecting with large groups who want to do service. Be it a few hours, a day of service or a week of service – we have found that most groups want to serve in a meaningful way that will impact the communities that they thrive in. Let us plan your next service opportunity
For Additional Information Sanya Brown—Deputy Service Office of Volunteer Engagement Sanya.Brown@Phila.Gov— (215) 686-8413 4
Office of Civic Engagement and Volunteer Service The Office of Civic Engagement and Volunteer Service (OCEVS) was created in 2010 when Cities of Service, a nonprofit founded by former Mayor of New York Michael Bloomberg, and the Rockefeller Foundation awarded Philadelphia a Cities of Service Leadership Grant. Under the previous administration, OCEVS was known as the Mayor’s Office of Civic Engagement and Volunteer Service (MOCEVS). Now, under the Mayor Kenney’s administration, OCEVS falls under the Office of the Managing Director, Michael DeBerardinis. The Office of Civic Engagement and Volunteer Service includes:
Call: 215-686-2055 Web: https://www.facebook.com/SERVEPhiladelphia Visit: Municipal Services Building, Suite 1640 5
WHY WE SERVE SERVE Philly VISTAs have worked in 21 city departments to fight the
injustices and causes of poverty that face individuals and communities in Philadelphia, PA WHO WE ARE We are a corps of Volunteers in Service to America who match passion with action during a year-long term in the City of Philadelphia; 120 alums
WHAT WE DO Increase capacity for city government departments that serve lowincome individuals and communities Decrease poverty and the disparity of wealth and resources Empower the Philadelphia community with tools to promote sustainable self-sufficiency Engage all Philadelphians in lifelong volunteerism and service BENEFITS OF SERVICE Federal and City Employment Incentives A Monthly SEPTA Transit Passes Support from Alumni Advisory Council Participation in Special Events, Professional Development, & Outreach Committees Annual living stipend End of Service Award or Education Award Student Loan Deferment Health Benefits and Life Insurance Applications Open in the Spring Positions Begin in the Summer
Find Us On the Web & Social Media: servephillyvistas 6
Foster Grandparents
An OCEVS program for Philadelphians age 55 and older
Oldest senior volunteer program in Pennsylvania Volunteers serve 15 to 40 hours a week in school-based classrooms One-on-one attention that Foster Grandparents provide help students learn necessary behavioral, social and academic skills
Volunteers have a love for children, a commitment to building intergenerational relationships and a willingness to be supervised
Must pass clearances and background checks and undergo 40 hours of orientation and training
Largest partner is the School District of Philadelphia
Become a Foster Grandparent:
Complete an application Attend a pre-service orientation Pass all (4) background checks: Child Abuse, Criminal, Sex Offender, & FBI
Become a host site:
Commit to supervising the volunteers
Agree to complete quarterly progress reports
Complete a memorandum of
understanding (MOU) with the Foster Grandparents Program
Submit a recent physical examination
Volunteers receive a small stipend and other benefits for their service Phyliss Royal, Program Director: (215) 685-3799 Linda Lane, Program Coordinator: (215) 685-3798 Laura Grassia, Grant Administrator: (215) 686-0285 7
What is Foster Grandparents? Foster Grandparents Program (FGP) engages low-income senior volunteers who dedicate between 15 to 40 hours per Closing the Gap week in Head Start and early elementary classrooms across Foster Grandparents help the city. Foster Grandparents to close the generational provide social and emotional gaps in underserved coaching and/or literacy communities. intervention to children What makes Foster identified by their teachers as Opportunity for Grandparents Unique? needing school readiness Seniors support. Currently, the FGP has a The Foster Grandparents The Foster Grandparent total of 103 active senior volunteers serving 350 children Program provides seniors Program (FGP) has the dual in 49 sites across Philadelphia. purpose of engaging persons the opportunity to make a positive impact in their 55 and older, particularly those Foster Grandparents have provided over 147,000 hours of communities. with limited incomes, in volunteer service during the Empowering Children volunteer service to meet 2015- 2016 school year. critical community needs; and Foster Grandparents to provide a high quality empower children by giving them the tools and experience that will enrich the The Role of a Foster lives of the volunteers. Foster motivation to become Grandparent Grandparents provide their their best self. Research supports the social and financial risks of children experiences and their talents Assisting our to improve the lives of children not reading by 3rd grade, and Educators preschoolers not prepared to in need by helping them enter kindergarten. Foster Grandparents help develop the skills, confidence Addressing these two needs to lift the load off and strength required to be are critical focus areas for FGP, educators with providing successful students. In doing and years of performance one-on-one assistance to measures, whether rolled up so, Foster Grandparents students that need it nationally or not, document volunteers are also making most. FGP impact in these areas. The their neighborhoods stronger Family Environment by bridging the generation gap Foster Grandparent’s primary role is to cultivate a positive The Foster Grandparents between the young and the one-to-one relationship with Program promotes a children and youth. Foster elders . Grandparents serve only family dynamic with “You make a living by what you children and youth with children referring to special and exceptional get. You make a life by what volunteers as needs, or in circumstances you give.� Grandmom and that limit their academic, Grandpop. or emotional -Winston Churchill social, development, who are less than twenty-one (21) years
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Philly311 YOUR CONNECTION TO CITY HALL Use Philly311 for Issues such as:
Service Requests
Graffiti
Illegal dumping
Building violations
Trash/recycling pick-up
Abandon Auto
Broken traffic/street lights
Fallen trees
Vacant Lots Information Requests
Local Government Directory Community Calendar
L+I Property History
Frequently Ask Questions
Neighborhood Liaison Program: Neighborhood Liaisons work with their neighbors to identify key quality of life issues and report them to Philly311. Become part of an exciting initiative that empowers people to make meaningful change that helps build community. Sign up for a Neighborhood Liaison training session today!
For more information or to schedule a training, contact the Community Engagement Download the Mobile App on your Coordinator at: 311nlp@phila.gov Smartphone!
Call: 3-1-1 or (215) 686-8686 M-F 8:15 AM - 4:15 PM Visit: City Hall Room 167 Email: philly311@phila.gov Website: www.phila.gov/311 9
Mayor’s Commission on Aging Programs Senior Community Service Employment Program: Places income eligible mature adults 55+ in on-the-job training at public and non-profit agencies. A participant receives a stipend for 20 hours per week and provides assistance in obtaining an unsubsidized employment Job Search Assistance: Provides information on job searches, resume writing and access to postings of available jobs Apprise: Advice and assistance for 55+ residents on choosing the right Medicare/Medicaid insurance Assistance Applying for Senior-Focused Programs: Services to seniors include assistance applying for PACE (Pharmaceutical Assistance Contract for the elderly), Property Tax/ Rent Rebate, Energy Assistance and other information and referral assistance.
Philadelphia Corporation for Aging Senior Citizens should call 215-765-9040 for information on:
Affordable Housing
Assistance filling out forms
Information on services in the home
Home Repairs
Meals/Home-delivered Meals/Food
Legal Assistance
List of Senior Community Centers
Health Assistance Call: 3-1-1 or 215-686-8450
Visit: 100 South Broad Street Email: philly311@phila.gov Website: http://www.phila.gov/aging 10
BenePhilly Benephilly Centers offer FREE one-on-one professional support to help Philadelphians like you enroll in benefits Call today to get help with:
Property Taxes
Prescription Drugs
Food
Health Insurance
Paying for College
Heat and other utilities
Disability Benefits
Taxes
Benephilly Center Locations Walk-ins Welcome Catholic Social Services- Casa Del Carmen 4400 North Reese Street
People’s Emergency Center (Rowans House) 325 N. 39th Street
Catholic Social Services- Southwest Family Center
Philadelphia FIGHT
1207 Chestnut Street, 3rd Floor
6214 Grays Avenue Impact Services Corporation
Project HOME
5847 Germantown Avenue
1515 Fairmount Avenue
UESF
United Communities Houston Center
1617 JFK Blvd., Suite 840
2029 S. 8th Street
Call: (844) 848-4376 Website: www.phila.gov/ceo 11
Greater Philadelphia Coalition Against Hunger Our Mission: The Coalition connects people with food assistance programs and nutrition education; provides resources to a network of food pantries; and educates the public and policymakers about responsible solutions that prevent people from going hungry. SNAP: Helps residents apply for SNAP (food stamps) and other public benefits. SNAP is our nation's most effective program in the fight against hunger. The program helps millions of families buy the food they need, so they can stretch their budgets and make ends meet. Our SNAP Campaign reaches residents through:
In-Person Assistance: Trained volunteers to conduct SNAP screening and application assistance both at our office and at other agencies around the region. Case Management: The Coalition helps Philadelphia residents who are wrongly denied SNAP benefits. SNAP Hotline: (215-430-0556) Residents of Bucks, Chester and Philadelphia counties can:
Be screened and apply by phone for SNAP (food stamp benefits)
Get help with problems with their SNAP application or benefits
Find pantries, soup kitchen, farmers markets, senior meals and other food programs
Call: (215) 430-0556 Email: info@hungercoaltion.com
Website: www.hungercoalition.org @GPCAHunger
Philahungercoalition 12
Mayor’s Office of Community Empowerment and Opportunity Mission: To align the city’s efforts to lift individuals and communities out of poverty and increase opportunities for low income individuals and families.
Vision: Shared Prosperity Philadelphia, the city’s comprehensive anti-poverty program, was launched with a defined strategy: coordinate the diffuse efforts of scores of nonprofit organizations, government agencies, academic organizations, and private and corporate entities to implement a more effective approach to creating pathways out of poverty in the city. The goal was to get moving quickly and to design a program that would remain vital and relevant over a number of years. Shared Prosperity Philadelphia is committed to using what we are learning to devise solutions that fit our critical needs, and
Call: (215) 685-3600 Visit: 1234 Market Street, 16th Floor Website: www.phila.gov/ceo @PhilaProsper 13
Community Life Improvement Program (CLIP) Consists of several programs dedicated to improving the appearance of neighborhoods through the eradication of blight. These programs are designed to maximize effectiveness and efficiency by creating partnerships with residents and businesses to foster sustainable communities.
CLIP Programs Community Partnership Program - loans out tools and provides supplies to volunteers and residents engaged in cleaning and maintaining their neighborhoods. The program is designed to provide these tools quickly and efficiently to volunteers.
Graffiti Removal - has removed graffiti from over 1,700,000 private and public properties and street fixtures over the last twenty years FREE of charge.
Vacant Lot Program - is responsible for the inspection of over 30,000 and abatement of over 12,000 vacant lots yearly in the city.
Community Services Program - provides non-violent offenders the opportunity to complete their community service sentences cleaning and beautifying the city.
Call: 3-1-1 or (215) 685-9558 for Community Partnership Program, (215) 685-3071 for Community Services Program Website: www.phila.gov/clip 14
CLIP’s
Community Partnership Program The Community Partnership Program (CPP) loans out tools and supplies to volunteers in community groups, schools, businesses, and residents engaged in cleaning and maintaining their neighborhoods. The program is designed to provide these tools quickly and efficiently to volunteers. CPP can also help coordinate the bagged trash pick up after the clean up is completed. Past projects have included clean ups in vacant lots, alleyways, parks, recreation centers, playgrounds, and residential blocks. HOW TO REQUEST CLEAN UP SUPPLIES: Online CPP Supply Request Form found at www.phila.gov/clip Call (215) 685-9864 and leave a detailed message *Please provide at least a week’s notice for all tool requests
AVAILABLE SUPPLIES:
Leaf Rakes
Bow Rakes
Scoop Shovels
Digging Shovels
Sweep Brooms
Push Brooms
Sidewalk Edgers
Trash Bags
Supply pick up and drop off times are Wednesday - Friday between 9:00 a.m. - 1:00 p.m. Pick up at our warehouse on 4000 N American Street (entrance on Luzerne Street). 15
Philadelphia Commission on Human Relations Mission To enforce the City's laws prohibiting discrimination, to promote equal rights and opportunities of all Philadelphians, and to advance community relations across differences such as race, religion, ethnicity, disability or sexual orientation.
Discrimination & Enforcement Learn what to do if you believe you have been discriminated against at your work, home or commercial property or while accessing a public service, facility or business. Find out how we protect people with criminal records and those affected by domestic and sexual violence. Community Relations Discover how we help to resolve neighborhood conflicts, mediate disputes, partner with the community to prevent intergroup tension, promote understanding among diverse populations, and conduct public hearings for educational purposes. Ban the Box Learn more about the law that gives people with criminal records a fair chance to get a job in the city of Philadelphia, PA. Resources Find the laws we enforce, including the Fair Practices Ordinance and Ban the Box, our regulations, and other publications that describe how we enforce the City’s civil rights laws, promote intergroup harmony, and advance positive human relations.
Call: (215) 686-4670 Visit: 601 Walnut Street, Suite 300 South Email: pchr@phila.gov
Website: www.phila.gov/humanrelations
@PhilaCommHumRel 16
District Attorney of Philadelphia The Philadelphia District Attorney's Office provides a voice for victims of crime and protects the community through zealous, ethical and effective investigations and prosecutions. Juvenile Justice/ Criminal Justice Curriculum This curriculum is designed to teach seventh and eighth grade students about the juvenile/criminal justice system and the consequences of delinquent/criminal conduct. Youth Aid Panels The Philadelphia District Attorney's Office is always seeking adult volunteers to serve on our Youth Aid Panels. We are looking for special people who are willing to give their time to point first-time juvenile offenders away from delinquent and the criminal conduct and toward more Locations productive life choices.
Services are provided for Victims of:
Domestic Violence,
Sexual Assault
Child Abuse
Elder Abuse
Identity Theft
Juvenile Offenders
Juvenile Victims of Adult Offenders
Survivors and Witnesses of Homicide
Private Criminal Complaint 1425 Arch Street, 4th Floor 215-6869864/65
The Juanita Kidd Stout Center for Criminal Justice 1301 Filbert Street 215-686-9864
Philadelphia Family Court 1501 Arch Street 215-686-1970
Call: (215) 686-8027 Email: DA.Victimservices@phila.gov Website: www.phila.gov/districtattorney 17
District Attorney of Philadelphia Public Nuisance Task Force The mission of the Public Nuisance Task Force (PNTF) is to assist Philadelphia residents and community groups combat drug and alcohol-related nuisance problems in their neighborhoods. PNTF actively engages citizens, the police, government agencies and community groups in an effort to abate or close drug houses, weed (marijuana) stores, nuisance bars and houses of prostitution. By working together, these public nuisances are alleviated and a community can live in peace.
To report a drug house or any other problem property or for further information, please contact PNTF by calling the 24-hour hotline at (215) 686-5858. Any caller may choose to remain anonymous.
Victim/Witness Services The Victim/Witness Services Unit of the Philadelphia District Attorney's Office aims to advocate on behalf of all crime victims and witnesses in Philadelphia. We provide direct assistance from the time of arrest through the disposition of a case and after as needed. Our goal is to ensure that victims and witnesses are well informed and treated with compassion and respect.
Services are provided for: Victims of Domestic Violence, Sexual Assault and Child Abuse Victims of Elder Abuse Victims of Identity Theft Victims of Juvenile Offenders and Juvenile Victims of Adult Offenders Survivors and Witnesses of Homicide
If you have a questions or need assistance please call (215) 686-8027 or email DA.Victimservices@phila.gov 18
Office of Emergency Management Prepare for an Emergency If you are not ready for common hazards, you and your family are more likely to get hurt or sick, lose money and property, and have a harder time recovering when the emergency is over. Planning and preparation will help you avoid risks and give you peace of mind.
Natural Hazards Do you know which natural hazards Philadelphia can face? Find out how to prepare for the severe weather types that are most likely to affect our region. Human-Caused Hazards Accidents and acts of violence are both dangerous and frightening. Read about these hazards to learn how you can detect possible threats, prepare for specific situations, and protect yourself. Evacuations It doesn’t happen often, but a large-scale emergency could mean that you have to get away from your home, business, school, or community quickly. Learn more about how to get to safety when City officials tell you to evacuate. After an Emergency Learn about resources available to help residents and businesses recover as quickly as possible after a disaster. How You Can Help When you make emergency donations or volunteer with a disaster response organization, you can help people recover and make your community stronger. Find out how you can help after an emergency strikes.
Call: 3-1-1 Email: oem@phila.gov Website: http://alpha.phila.gov/departments/oem @PhilaOEM
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Financial Empowerment Center Make your $ work for you! Philadelphia’s Financial Empowerment Centers offer oneon-one professional financial counseling FREE! Manage your Money
Create a budget that makes sense
Find a bank account you can afford
Center City Municipal Services Building 1401 John F. Kennedy
Find out what programs help you bring in more income
Community Legal Services 1424 Chestnut Street
Get out of debt & improve your credit North Philadelphia Congreso Headquarters 216 West Somerset Street
Review your credit report with a professional counselor
Lower your interest rate and fees
Correct errors and prevent Identity theft
Get away from payday loans
Community Legal Services 1410 West Erie Avenue Northwest Philadelphia Impact Services/Careeerlink 5847 Germantown Avenue
Save for the future
Save for a new car, home or retirement
Find the best rates for loans
Create an emergency fund
West Philadelphia People’s Emergency Center 3939 Warren Street
Fund an education
Achievability West Philadelphia 59 North 60th Street
Learn which loan works for your situation
Understand the fastest way to repay your loans
Figure out if you are eligible for loan forgiveness Call: 1(855) 346-7445 Email: financial.empowerment@phila.gov Website: http://www.phila.gov/fe
@FEC_Philly 20
Free Library of Philadelphia Mission Advance literacy, guide learning, and inspire curiosity. The Free Library of Philadelphia, with 54 locations and the Rosenbach, offers valuable resources to Philadelphians of all ages across the city. Every neighborhood library offers:
Free public computers and Wi-Fi access
Resources and assistance for job seekers
Storytimes for our city’s littlest learners
Engaging afterschool programming for students K–12 through LEAP (Literacy Enrichment Afterschool Program)
With a staff that speaks more than 30 languages, new Americans and those of all cultural backgrounds are welcomed and offered rich materials in a variety of world languages as well as English-language classes and conversation groups. With millions of digital and physical materials—including books, DVDs, CDs, streaming movies, and more—and over 25,000 yearly programs and workshops, the Free Library opens doors for Philadelphians of all backgrounds and interests to cultivate success.
For more information or to find your nearest neighborhood library, visit freelibrary.org.
Call: 215-686-5322
Website: http://www.freelibrary.org/
@FreeLibrary
freelibrary 21
Office of Homeless Services Vision To provide the leadership, coordination, planning and mobilization of resources to make homeless rare, brief, and non-recurring for the City of Philadelphia Services Offered
Prevention: Provision of rental and utility bills past due, security deposit, and 1st month’s rent assistance. Housing counseling and mortgage assistance to homeowners with outstanding mortgages
Emergency Services: Emergency housing, case management, and food distribution services to assist individuals and families through immediate housing crises
Long-term Housing: Shelter is available at Riverview Home (7979 State Road) for elderly and disabled low-income Philadelphia residents. Individuals and families experiencing homeless are referred to Homeless Services by OSH for long-term housing opportunities
Shelter Locations Single Women & Familes
Single Men
Appletree Family Intake Center 1430 Cherry Street, M-F, 7 AM to 3 PM The Red Shield 715 N Broad St, After 5 PM House of Passage 48th St & Haverford Ave, After 4PM Weekends and Holidays
Roosevelt Darby Center 802 N. Broad Street, M-F, 7 AM to 3 PM Station House 2601 N. Broad Street, After 4 PM Weekends and Holidays
Emergency Assistance Response Unit (Walk-Ins Welcome) 5252 N 13th Street, M-Th 9AM-3PM 215-685-9087 Call: Emergency Housing Intake 215-686-7150 Philadelphia Domestic Violence Hotline 1-866-723-3014 Visit: 1401 JFK Boulevard, Suite 1030 22
Philadelphia Licenses & Inspections
L&I plays an important role in protecting public safety by enforcing Philadelphia Code requirements for existing buildings and construction projects found in the fire, property maintenance, business, trades and profession codes. L&I FAQ Q:
How do I get help from L&I?
A:
Contact 311 by phone or use the 311 website or app. All complaints directed to L&I by 311 are investigated within 20 days, and if a dangerous situation is involved, much more quickly. Of course, as always, if you believe that there is imminent danger, call 911 immediately!
Q:
I want to know what is going on with a certain property. How do I find out?
A.
A useful tool is the “Property History� feature on the L&I home page, www.phila.gov/li. Type in an address to find L&I information about that property, including permits, licenses, and violations.
Q:
How do I apply for a permit or license?
A:
Print out an application from the L&I website, www.phila.gov/li, fill it out, and mail it to L&I, or come to the Municipal Services Building concourse at 1401 JFK Boulevard, near City Hall, to get assistance from a customer service representative. L&I is working on an online portal, eCLIPSE, and over the coming months Philadelphians will be able to do more and more of their business with L&I through eCLIPSE, if they choose.
Call: 3-1-1 or (215) 686-2400 Visit: 1401 John F. Kennedy Boulevard, 11th Floor Website: www.phila.gov/li 23
Office of Adult Education Investing In Adult Education Pays The Mayor’s Office of Adult Education has worked to equip all adults in Philadelphia with the education they need for work, family, and civic engagement since 1983. The Commission was charged to work on behalf of over 80 literacy and workforce development programs to help the estimated 550,000 adults in the city functioning below basic adult education levels to qualify for family-sustaining jobs and post-secondary training and education. Visit a myPLACE℠ Campus to:
Start on a path to a new job or better career Enroll in Adult Basic Education (ABE), GED® , or English as a Second Language (ESL) courses in your neighborhood or online
Receive personal support from a learning coach and tutor Gain basic computer skills
Community Learning Center 229 N. 63rd Street Philadelphia, PA 19139 (215) 910-2667
District 1199C Training and Upgrading Fund 100 S. Broad Street Philadelphia, PA 19110 (215) 568-2234
Congreso de Latinos Unidos 2800 N. American Street Philadelphia, PA 19133 (215) 763-8870 ext. 7268
Center for Literacy 399 Market Street, Suite 201 Philadelphia, PA 19106 (215) 474-1235
Call: (215) 686-5250 Visit: 3rd Floor, Suite 300 Email: mcol1983@gmail.com Website: http://philaliteracy.org/ @PhilaLiteracy 24
Mayor’s Office of Reintegration Services (RISE) The mission of RISE is to help facilitate the successful reentry and reintegration of formerly incarcerated individuals, and aid in their return to society as successful and productive members of our community. Program Eligibility - You must be: Released from incarceration within the past five years and/or currently on probation/parole Philadelphia resident (with proof of residency) Not convicted of a sex offense or arson related charge At least 18 years old Services Offered Case Management One-on-one support from social service professionals supporting your transition Benefit Bank A web-based service assisting you through applying for public benefits.
Employment, Educational, and Training Services GED preparation, college referrals, forklift certification, computer literacy training, like skills classes, job readiness training, and more! Tokens provided to and from programs Expungement Assistance Individuals who are enrolled in the RISE program and actively attending classes will be eligible to meet with an attorney with The Philadelphia Lawyers for Social Equity (PLSE). The attorney will be provide counsel on if the RISE participant qualifies for criminal record expungement. Call: 215-683-3370 Visit: 990 Spring Garden Street, 7th Floor (enter through the rear entrance off of 10th St.) Walk-In Hours: Monday-Thursday 10AM-1PM Scheduled Appointments Available Email: RISE@phila.gov 25
Philadelphia Parks and Recreation Vision We envision an environmentally rich Philadelphia of healthy people with greater personal and community resources; more connected to each other, to their neighborhoods and their government; open to new possibilities; and living with pride and confidence in their city.
Services Offered
Maintains and improves upon Philadelphia’s pools, parks, camps, trails
Facilitates summer concerts, sport and camp activities
Provides programming to seniors, youth, people with disabilities, and the general public through programs such as Movies in the Park in the summer or Arts and Artists Outdoors, where middle-school aged youth are partnered with local artists create artwork that highlights a nearby green space
On www.Phila.gov/ParksandRecreation, one can find pools, parks, cultural programs, environmental education opportunities, facilities for community activities, and even trees to adopt!
Call: 215-686-1776 Visit: 1515 Arch Street #10 Website: http://www.phila.gov/PARKSANDRECREATION
philaparksandrec
@PhilaParkandRec 26
Philadelphia Streets Department Trash & Recycling
What you can recycle:
What you can’t recycle:
Food boxes
Metal: Aluminum foil, pots/pans, paper clips
Computer and office paper
Glass: Light bulbs, window glass
Cardboard
Mixed paper: Hardback books, tissues, paper towels, napkins, wax-coated cups or containers, food-soiled paper, file folders
Empty and flattened Glass Food/beverage jars and bottles
Plastic: Plastic bags, PVC pipe, packing inserts or “peanuts”, medical plastics, including IV tubing, sharps, and syringes.
Papers:, Newspapers, Magazines, Mail, Phone books Metals: Tin, aluminum and steel cans
Other: Styrofoam, chemicals, rubber, wood, and ceramic or porcelain plates or cup containers
Plastics: Soda, milk, water bottles All household plastic items numbered #1 through #7 Cartons: Food and beverage cartons
27
Department of Behavioral Health and Intellectual Services Our services and supports are aimed at promoting resilience, recovery and wellness in children, youth, adults and families.
Services Offered: Provide effective, compassionate care and services for children and adults:
Intellectual disability
Mental illness
Substance abuse issues
individual and family therapy
group therapy
Crisis intervention services to assist individuals and their families in emergency situations
Behavioral Health Screenings:
Quick, free and anonymous online screenings to learn whether you or someone you care about might be experiencing symptoms of behavioral health disorder.
Mental Health First Aid (MHFA)
A public education program that teaches the skills needed to identify, understand, and respond to signs of behavioral health challenges or crises. First Aid is given until appropriate supports are received. Community Behavioral Health
Office of Addiction Services
Call: (215) 413-3100
Call: (215) 685-5403
Visit: 801 Market Street, Suite 7000
Visit: 1101 Market Street, Suite 800
Intellectual Disability Services
Office of Mental Health
Call: (215) 685-5900
Call: (215) 685-5400
Visit: 701 Market Street, Suite 5200
Visit: 1101 Market Street, Suite 700 28
Town Watch Integrated Services "Together We Improve Safety" The overall responsibility of Town Watch groups is to Observe, Document, and Report . Community Support staff assist in the Identifying, Prioritizing, and Implementation of community objectives and the development of action plans to facilitate change. Services offered: Town Watch Development:
Safe Corridor:
Organizing, recruiting and training of adult and junior town watch groups in all Philadelphia police districts.
Training and certifying volunteers to provide a safe corridor for students traveling to and from school.
Training: Training Certification for new town watch groups and existing members of established groups.
C.E.R.T. Training: C.E.R.T (Citizens Emergency Response Training) teaching groups what to do in case of a disaster.
Community Support: Assisting with the development of neighborhood partnerships and
building coalitions with neighbors and community groups. Neighborhood Assessments:
Working with community leaders to facilitate meetings and assisting the community leadership by Staff Development for Non Violent Intervention. identifying key Networking: stakeholders interjecting law enforcement personnel into the Building partnerships with city agencies, law community development process. enforcement agencies and citizens groups. Non Violent Intervention:
Recruiting:
School Intervention:
Helping town watch groups find new members and identifying new areas for town watch group development.
Crisis Response, Conflict Resolution and Home Visits.
Call: (215) 686-1453 Visit: 990 Buttonwood Street, 4th Floor Email: info@townwatch.net 29
Philadelphia Police Department Honor · Service · Integrity Northwest
Central
Northeast
5th District 6th District Ridge Ave and Cinnaminson St. 235 N 11th St. 215-686-3050 216-686-3060
2nd District Harbison Ave. and Levick St. 215-686-3020
39th District 2201 W. Hunting Park Ave. 215-686-3390
9th District 401 N. 21st St. 215-686-3090
7th District Bustleton Ave. and Bowler St. 215-686-3070
35th District N Broad. St and Champlost St. 215-686-3350
22nd District 17th St and Montgomery Ave. 215-686-3220
8th District Academy Rd. and Red Lion Rd. 215-686-3080
14th District Haines St and Germantown Ave. 215-686-3140
15th District Harbison Ave and Levick St. 215-686-3150
Southwest
South
East
19th District 61st St and Thompson St. 215-686-3190
1st District 24th St. and Wolf St. 215-686-3010
25th District 3901 Whitaker Ave. 215-686-3250
18th District 55th St. and Pine St. 215-686-3180
3rd District 11th St and Wharton St. 215-686-3170
24th District 3901 Whitaker Ave. 215-686-3240
16th District 39th St and Lancaster Ave. 215-686-3160
17th District 20th St and Federal St. 215-686-3170
26th District E. Girard Ave and Montgomery Ave. 215-686-3260
For more information and to find your PSA*, visit www.PhillyPolice.com
12th District 65th St. and Woodland Ave. 215-686-3120 @PhillyPolice
PhillyPolice
*Within each of Philadelphia’s 23 police districts, the department has created smaller geographical subdivisions called Police Services Areas (PSAs). Each PSA is led by a police lieutenant, who along with a team of sergeants and officers, are now responsible for coordinating police services within the smaller defined area of their police district. This is the first step toward establishing geographic accountability for both the police and the community, and for building a proactive neighborhood policing strategy.
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Philadelphia City Council City Council President Darrell L. Clarke City Hall, Room 494 (215) 686-3443 District Council Members District 1 Mark Squilla City Hall, Room 332 (215) 6863458
District 6 Bobby Henon City Hall, Room 484 (215) 686-3444
District 2 Kenyatta Johnson City Hall, Room 580(215) 6863412
District 7 Maria D. QuinoñesSánchez City Hall, Room 319A (215) 686-3448
District 3 Jannie Blackwell City Hall, Room 408(215) 6863418
District 8 Cindy Bass City Hall, Room 312 (215) 686-3424
District 4 Curtis Jones Jr. City Hall, Room 404 (215) 6863416
District 9
District 5 Darrell L. Clarke City Hall, Room 313(215) 6863442
District 10 Brian J. O’Neill City Hall, Room 562 (215) 686-3422
Council Members At-Large
Blondell Reynolds Brown City Hall, Room 581 (215) 686-3438
Allan Domb City Hall, Room 316(215) 6863414
Helen Gym City Hall, Room 592 (215) 686-3420
Derek Green City Hall, Room 594 (215) 686-3450
David Oh City Hall, Room 319 (215) 686-3452
William K. GreenCherelle Parker lee City Hall, Room 577/584 City Hall, Room (215) 686-3454 508 (215) 686-3446
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Al Taubenberger City Hall, Room 582/586 (215) 686-3440
Find and learn about volunteer opportunities at:
Serve.Phila.gov contact US Office of Civic Engagement and Volunteer Service Municipal Services Building 1401 John F. Kennedy Suite 1640 Philadelphia, PA 19102 Office Phone 215 686 2055
Chief Service Officer Stephanie Monahon
@ServePhila
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